Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
145 results found
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Linked Illustrator files not showing properly
Some linked Illustrator files show up with extra type or completely blank.
2 votes -
Linked image file extensions are truncated after saving and reopening (.PNG becomes .PN, .PDF become .PD) in Illustrator 30
When working with linked raster assets in Illustrator 30 on macOS, the file extension of linked images may be truncated after saving and reopening the document. For example, a file originally named image01.PNG will appear in the Links panel as image01.PN, causing Illustrator to report the link as missing. The original file remains unchanged and accessible in Finder.
This issue did not occur in older Illustrator versions (notably 25–26). Because these versions are no longer available for download in Creative Cloud on macOS, there is currently no stable workaround other than embedding images, which is not feasible for large projects.
…
2 votes -
Images embedded disappear after reopening the file 2025
This problem has been occurring for a few weeks: when I reopen a file containing embedded images, they disappear, turn white, or turn the original image color.
In 15 years of using ILLUSTRATOR, this has never happened, and it's truly annoying. Some files contain more than 50 images, and if a small one disappears, it's unmanageable.
The strange thing is that it doesn't happen with all files; it's random.
I'm working with Illustrator 30.0, but the same thing happened with 29.8.3.
Looking through various forums, you may already be aware of this problem.
Please fix it, as we pay a…
2 votes -
Documents preview not updated properly in Indesign
When I save an Illustrator file, import it into Indesign, then make changes to the file, save it again and update the link in Indesign, some parts are not updated in the preview (see attached image). This doesn't happen every time, seemingly at random.
I have resolved this by first saving as an older version and then again as latest version, but that's not a real solution.
Somebody told me to uncheck 'Save in background' in settings, this also solved the problem but again, is not a real solution.I have this problem simultaneously with the (already known) problem where…
2 votesThe related issue (Duplicate layer – http://illustrator.uservoice.com/forums/601447/suggestions/50611952), which might have been causing this problem, has been resolved, and the fix is now available in our latest beta version, 30.2.12.
We kindly request you to update and share your feedback.
We sincerely apologize for any inconvenience caused
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画像配置の際のフォルダ When placing or relinking images, Illustrator no longer remembers the folder location
画像配置の際、複数回使っている同じ画像でもフォルダを記憶してくれず、大変に困っております。
以前のように、一度フォルダを指定したら同じ場所を自動的に参照してくれる仕様に戻していただきたいです。
制作作業において非常に不便で、効率に大きく影響しています。When placing or relinking images, Illustrator no longer remembers the folder location — even for multiple links that use the same image.
It would be very helpful if Illustrator could once again remember the previously used folder, as it did before.
This current behavior is extremely inconvenient and has a serious impact on workflow efficiency.2 votes -
Image links broken in Illustrator 29.8 for different users
We work as a team on Windows, files are linked from an area like "C:\Users\UserName\SharedDrive\" where the user name changes based on the team member.
Illustrator 29.4 can handle this change. For example, if Jane and I are working on the same file, she can place a file with a link C:\Users\Jane\SharedDrive\file name.jpg, and when I open the file, Illustrator updates the link to C:\Users\Sarah\SharedDrive\file name.jpg with no issues.
Jane updated to Illustrator 29.8.2 and suddenly all her links appear as missing on my computer. I tried also updating to 29.8.2 and links remained broken. We both downgraded to 29.4…
1 vote -
Generate Image says the the prompt is against guidelines
So I asked the system to generate an image. Oddly it’s against guidelines, but getting absolutely no problem in Adobe Stock. Why??
2 votes -
Linked images (with embedded profiles) shift color when embedded
Embedding an Adobe RGB (or any profile that is different than the current document profile) image (jpeg, png, tiff) in an sRGB Illustrator 2025 document gives a different result than with an Illustrator 2024 document.
When Profile warnings are checked in the Color Settings, the warning dialogs are different between 2024 and 2025
2024 warns for a Paste Profile Mismatch and allows to “Convert.(preserve color appearance)”
2025 warns for an Embedded Profile Mismatch and wants to “Use the embedded profile (instead of the working space)”.
When embedding in 2024 the default is “Convert” (which tries to keep the color appearance…2 votes -
Include SVG code is not working
I used to be able to copy and paste from Illustrator into Figma without any issues. Then, vector icons started getting pasted as images. After contacting Figma support I was told I need to check the Include SVG code in the Settings - Slipboard handing panel. It worked for a few weeks and as of today it stopped working even though the box is checked.
1 vote -
Embedded Grayscale Image Inverts When Unembedded from Illustrator 29.8.1 and Opened in Photoshop
I’m encountering a consistent issue with Adobe Illustrator version 29.8.1 on Windows 10 (64-bit) involving grayscale images.
When I unembed a grayscale image from an Illustrator file and open it in Photoshop, the image appears inverted (as a negative — colors reversed). This only occurs when the embedded image is in grayscale mode. Color images do not seem to exhibit this problem.
This behavior did not occur in previous versions of Illustrator and seems to be specific to version 29.8.1.
Steps to Reproduce:
Open an Illustrator file (v29.8.1) with an embedded grayscale image.
Unembed the image.
Open the resulting file…
2 votes -
TIFF画像が反転した色で配置される / TIFF image get placed with inverted colors
OS: Windows 10
Illustrator: 29.7.1(64-bit)画像(TIF)を読み込んだ際に、白黒が反転してしまう。
以前は問題なく読み込めていた。2 votes -
Auto-update of linked images broken in Illustrator 2025 (works in 2024)
have encountered an issue with Illustrator 2025(~29.7.1) on macOS 15.6.1.
When I edit and save a linked PSD file in Photoshop, Illustrator 2025 does not auto-update the linked image immediately when switching back from Photoshop.
• In Illustrator 2024, this works perfectly: saving in Photoshop → switching to Illustrator → the link updates instantly.
• In Illustrator 2025, the update does not happen unless I first switch to another app or Finder, then return to Illustrator.
• I confirmed this behavior on multiple Macs, both before and after updating macOS.
• Preferences “Update Links Automatically” and “Check Links Before Opening…3 votes -
Cannot move images in my design.
I'm not able to move images in my design. If I click image trace and make the image into a vector then I can move it, but as soon as I rasterize it back into an image then I can no longer move it. I also am not able to click to select the image, I have to drag a box around it to select the image.
Things I've tried:
- Checked for update
- Restarted my computer
- Restarted Illy
- Restarted Illy while pressing shift-options-command
- moved the file to my desktop (off of external drive)
- cleared…3 votesWe’ve released version 29.8.1 that resolves the underlying issue with object and artboard scaling. We recommend updating to this version to prevent similar issues in the future.
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Can't select linked png/bmp files when they have transparent backgrounds.
Placing several linked BMP or PNG files with transparent backgrounds causes them to become randomly unselectable by clicking on them. You have to go to outline mode, find and select the edge of the image, or select with marquee tool and then carefully unselect the extra objects. Either way, it cannot be moved except to click on the edge of the images frame. This has been an issue for years. I think I may have even posted about it before, but can't find that now. IMO this is an issue that should be escalated as it such a basic operation…
3 votes -
More than 1 Placed Item that has been named loses name in 29.6.1
Place 2 linked items. Rename each item in the layer panel to Item 1 and item 2. Save File as Template or Document. Reopen. Only the first name appears. The second appears as <Linked File>. Any others also are renamed to <Linked File>. This is crucial to automation of template files to replace linked files and needs to be fixed! Have no issues with 29.5
2 votes -
Scaling down a placed image makes it unmovable
After placing a PNG and scaling it down to fit my artwork, I was no longer able to move the PNG into place. I could only select it in the Layers panel or by clicking and dragging over it. There does seem to be a threshold before this happens — if I only scale it down a small amount, it seems to behave as normal, but if I go beyond 50%, it becomes unstable. Of course, the workaround is to scale the PNG closer to the size needed, but this behavior seems to be new. I am pretty sure I…
7 votes -
Embedded Images Appear Desaturated or Greyed Out in Adobe Illustrator
I'm experiencing an issue with Adobe Illustrator. Every time I try to embed an image, the image turns greyed out or desaturated. However, if I use the Crop Image function instead, the image appears correctly with the proper colors.
I've tried this with different image files and it consistently happens when embedding, but not when cropping. I'm using Adobe illustrator 29.5.1 (64-bit), Windows 11, 24H2, 26100.4061
1 vote -
Ai. files have no transparency
I work with the latest illustrator (29.5. 1) and InDesign (20.3. 1). Since the last updates an .ai imported in InDesign is no longer transparent. If I save it as .eps in Ai, then yes. Please solve otherwise I would have to convert all my previously made .ai files.
1 votePlease provide settings used for saving the document and the document itself
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Incorrect Future Dates Displayed in Links panel on Illustrator 29.5.1 with OS Sequoia 15.4.1
The Dates are NOT correct in the Links pallets. Not only does it say the same for the creation & modification dates. It is from the future 2040?
Please fix this.I am using OS Sequoia 15.4.1_ Illustrator 29.5.1
My time is set up to EST on my iMac 24inch M1 2021.I create the files... It doesn't matter what file or what link is placed. If I select any link in any file I have created over the last 4 years... They all say the exact same date — Feb 06, 2040. Files that I created in back in…
1 vote -
When revealing a link in Finder/Explorer Illustrator opens the folder but doesn’t select the file, unlike InDesign does
Unlike InDesign, this function does go to the folder, but it doesn't select the file.
I assume this is a bug and not how Adobe intends it to work??
I don't buy the idea that "I really doubt Illustrator can SELECT the file in the Finder / Explorer... I bet it’s something outside of its capabilities and both OS don’t really offer an integration like this".
Why is it that InDesign can do this if there's some inherent thing blocking this functionality?
2 votes
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