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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8147 results found

  1. Pencil Tool creating too many anchor points

    I'm drawing over path with the pencil tool (Wacom tablet)
    Older version of Illustrator was smoother more accurate and natural flowing. Now creates jagged lines.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  2. Illustrator 2021 - Restart Illustrator to auto-recover files doesn't work

    Illustration 2021 25.0.1 version constantly crashing.

    On restarting Illustrator app auto-recovery process doesn't work - It doesn't open up the unsaved files with the Recovered suffix as on previous versions.

    4 votes

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    1 comment  ·  Other...  ·  Admin →
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  3. No me permite guardar el archivo como pdf o imagen solo guarda como Ai

    Al momento de querer guardar cualquier archivo en cualquier formato solo se forma un documento sin temporal .tmp ya he intentado generar un archivo nuevo y guardarlo desde ese y tampoco ha funcionado la versión que manejo es Adobe Illustrator 2021 25.0.1 simultaneamente tengo la versión 2018 y no me da problemas

    2 votes

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  4. Auto Spellcheck Squiggly does not go away when adding a word to dictionary...

    The red squiggly that appears under words when auto-spell check is enabled does not automatically go away when you add the word to the dictionary. If you edit the text somewhere afterwards, it looks like auto spell check is ran again, and only then is the squiggly removed.

    1 vote

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  5. 2 votes

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    0 comments  ·  Tools  ·  Admin →
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  6. リンクファイルが見つからない時、置換ファイル選択時フリーズ

    windows10 20H2
    Adobe Illustrator 2021

    リンクファイルが見つからない時、置換ファイル選択時、フリーズします。応対の程、よろしくお願い致します。

    1 vote

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  7. Distribute spacing value field doesn't show units anymore

    The field used to show units (like '50 mm') in version 23.
    In 24 it says just '50' with no 'mm' after.
    If you type in your own unit, it won't recalculate in current units, as every other field in AI can do.

    21 votes

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  8. Scale Stroke & Effects not working with Symbols in Scale Window

    The Scale Strokes & Effects checkbox in the Scale Window doesn't work with Symbols.

    You have to enable/disable Scale Strokes & Effects before entering the Scale dialog to get it to work with symbols.

    2 votes

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    1 comment  ·  Symbols  ·  Admin →
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  9. Illustrator PDF created with 24.3 sets letter I to overprint

    We process PDF files daily and have noticed that files saved as PDF from Illustrator 24.3 will set overprint on for the letter I

    There are several different examples if you cannot reproduce.

    1 vote

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  10. Simplify tool (24.2.3) still doesn't work as expected

    According to the answer from Adobe in this post ( https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/38726365-please-revise-the-new-tool-to-simplify-paths-once ) the new simplify tool is supposed to be updated and work better but it is unfortunately still unusable for us who simplify lines which originates from GIS softwares etc.

    I can't understand how the new tool could simplify so strange and unusable.

    Also as a bonus, when having more complex files, Illustrator 24 freezes when trying to simplify a line. Illustrator 2019 with old tool doesn't.

    See attached image.

    4 votes

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    3 comments  ·  Tools  ·  Admin →
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  11. Tooltips in Recolor Artwork Panel are Backwards

    It seems to me that the tooltips in the Recolor Artwork panel are backwards.

    The left button's tooltip tells me that that button controls Saturation and Hue, but once selected, the slider's tooltip tells me that it adjusts Brightness, which it actually does.

    The right button's tooltip tells me that that button controls Brightness and Hue, but once selected, the slider's tooltip tells me that it adjusts Saturation, which it actually does.

    If I am misunderstanding something, then the tooltips are at the very least extremely confusing.

    I'm using Illustrator 25.2.1 on macOS 10.14.6.

    1 vote

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    I am happy to share that we have fixed this bug in our latest release – 26.0.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  12. Viewing Multi Page Layouts Switches to Full View/Page View

    Viewing Multi Page Layouts, Single Page Views, will Switch to Full Layout at end of row. Misses the 1st page of next row. using the navigation arrows bottom left of window.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. File > Package doesn’t include Adobe Fonts

    Adobe Fonts not packaging with files

    2 votes

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  14. Guide sensibili, pannello laterale, chiusura dei singoli file

    Sistema Operativo: MacOS Mojave Versione 10.14.6
    Versione Adobe Illustrator: 25.2.3

    Le guide sensibili non funzionano nonostante siano abilitate nelle impostazioni, non si riesce ad allineare gli oggetti, o ad agganciare due punti, senza l'utilizzo obbligatorio delle normali guide.

    Il pannello laterale ridotto molte volte non permette di aprire le singole finestre e costringe ad espandere il pannello o a riavviare il programma più e più volte.

    Se si aprono più file contemporaneamente e se ne vuole chiudere uno solo li chiude comunque tutti indifferentemente causando non pochi problemi.

    1 vote

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  15. After latest update, workspaces no longer work

    Any time I launch Illustrator now, it completely clears the interface (no tools, control bar, nothing). Additionally, if I try to select a workspace, it does nothing.

    I can bring the elements back in one-by-one, just like normal, but the Save Workspace is completely grayed out (I did have previously save workspaces).

    Needless to say, this is extremely frustrating to have to spend minutes re-setting up the interface each time I want to use it.

    7 votes

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  16. Last version super slow and partly broken

    First of all, Illustrator needs almost 1-2 to start since the latest update. Before it was, like Photoshop, just a matter of some seconds.
    When started, everything feels sluggish, changing the font for a text field is not possible anymore and I don't know how many more problems. The whole UI makes a somewhat broken impression, the cursor in textfields doesn't show and a whole lot more and is very unresponsive, takes seconds to react.

    This is with a high-end setup with 64GB of RAM (of which 32GB are free when showing this behaviour, so it's not RAM shortage causing…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  17. Inaccuracies with Pathfinder and Shape Builder tools

    I'm using v24.3, the most recent Illustrator version. When zooming in on a shape, the selection outline does not appear to correspond to the actual fill area of the shape. When doing any cutting or merging with the pathfinder or shape builder tool, this discrepancy starts to create inaccurate results, as the tools seem to favor the selection outline as a guide when cutting.
    As an example, I have a circular background. I want to "mask" a square onto it, so one of the corners of the square is outside of the circle. This corner I intend to cut off…

    6 votes

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  18. Can't active the font Rubik

    I cannot activate the fonts I have used on my Intel Mac. Now I have the M1 Macbook Air and all the fonts I have previously used cannot be activated again.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  19. Keyboard Zoom Controls

    Keyboard zoom controls not working on latest beta for M1

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Problems when saving first time after update

    Hello everyone,

    After this new update I got a weird bug: every time I try to save a file it gets me the error "Can't save the document <document name>. This file cannot be found" (screenshot attached). After I clicking save again it works just fine. It's not a big of a deal, but is really annoying get that popup every time I open a document, do some modifications and try to save again.

    1 vote

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