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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8147 results found

  1. AI freezes when shape if reflected

    when i select a shape, copy, paste and then reflect the pasted shape, illustrator freezes and I have to force it to close.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  2. Illustrator unable to compatible with computer GPU(AMD Radeon Graphics)

    Hello, when I use the software, the zoom file will jam, and the GPU option is not compatible with AMD GPU. I hope this problem can be solved in the subsequent version. Here is my system info:
    Illustrator 25.1
    OS: Windows 10 2004 (x64)
    GPU: AMD Radeon(TM) Graphics
    RAM: 16 GB Memory
    GPU Driver: Driver 27.20.11028.11001
    CPU:AMD R7 4800H with Radeon Graphics

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  3. Color Nightmares in 2021 version!! Nothing matches or stays the same!

    Colors are NOT staying the same between HEX values and RGB settings in Illustrator 2021. WE are having a major shitstorm here on this as we are finalizing a Brand Manual and NOTHING is matching of staying the same when we reopen the file. HELP!!!!

    And some RGB colors are showing up as BLACK in the color sliders when they are NOT black at all!

    4 votes

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  4. Font previews in Character panel are very small when two monitors are used

    Font previews in Character panel are very small on my second monitor (hires Dell 24 inch), see screenshot in enclosed file.

    1 vote

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  5. Appling Gradient Across Stroke for Brushes doesn’t work

    I have applied a gradient to my brush. I want to change the stroke so that the gradient is across the stroke. I click on that option, but the appearance of my stroke does not change.

    2 votes

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    1 comment  ·  Brushes  ·  Admin →
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  6. Mi panel de propiedades esta TODO en ingles-

    Es muy molesto, todo esta en español excepto esto y son palabras muy tecnicas las cuales no conozco. Dependo de estar parando mi trabajo y traducir cada maldita palabra. Esto no pasaba cuando utilizaba Adobe ilustrator 2020.
    Este 2021 esta lleno de fallas, pero este es el mas molesto. ARREGLENLO.

    4 votes

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    1 comment  ·  Other...  ·  Admin →
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  7. What's new notification

    Can i please have an option to make it go away

    2 votes

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  8. Windows10のCCライブラリについて

    グループ名の入力および「現在のライブラリを検索」での入力において、日本語入力できず英語入力しかできない。

    2 votes

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  9. Image Washed Out When Uploaded to Illustrator

    Whenever I upload an image, the color gets washed out and is completely different than the original image. Color Settings doesn't change anything, nor does changing the image type before uploading the image.

    2 votes

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  10. Illustrator keeps freezing after about 30 minutes work

    Intel Core i3, Windows 10.

    It keeps freezing or crashing when i go from one tab to another within the program. This problem is happening every 30 minutes of work and making it impossible to use the program and I'm losing work that I'm currently using.

    I have to close the program down and start it up again. Once I change tabs I get the dark grey background and I cant go any further.

    I have uninstalled and reinstalled Illustrator and I am having the same issues.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  11. "Save" action aborted by a subsequent "Save as" action

    I'm using Version 25.0 on a Mac with Catalina OS (10.15.7). In all past versions of Illustrator, once you had initiated a "Save", nothing could interrupt that. Now, saves are both slower and interruptible. If I try to "Save" my .AI file, then do my "Save as low-res PDF" action to export a version for clients, the "Save as low-res PDF" action will cancel the "Save" if it's not yet complete. And there is no indication that this has happened. This means my AI file will revert to the old version without my knowledge, while the low-res PDF will be…

    2 votes

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  12. 2 votes

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    1 comment  ·  Performance  ·  Admin →
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  13. Error en Librerias de Adobe

    Al abrir Adobe Illustrator la ventana de emergencia informa de este error: Error en /Library/Application Support/Startup Scripts CC/Adobe InDesign/idtk _ menu _ datan.jsx

    Adobe Illustrator versión 25.2

    Sistema operativo: macOS Big Sur versión 11.2.1 (20D75)

    2 votes

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  14. 2 votes

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  15. Illustrator not outlining type correctly

    I've only started to encounter this recently and it doesn't happen with all fonts. When I outline certain typefaces - such as your Source Sans - it outlines parts of some letters individually, such as the bar in the letter 'A' in the attached example, or does some bizarre detour as seen in both the comma and the apostrophe (the two most typical examples I could think of).

    All I am doing is outlining type with no stroke.

    I'm running Illustrator 24.3 and Catalina 10.15.6

    5 votes

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  16. Adobe Color panel not working - cut off

    The Adobe colour theme panel does not work - it is persistently cut off to the right hand side, the panel can not be dragged to the right and fully opened up. It is unusable. It does not behave correctly when docked with another panel either.

    Serious bug that has been around for ages, well over a year and not fixed.

    Current version of illustrator on fully up to date windows 10 machine 64 bit.

    Preferences have been cleared/re-set, as has cache. I've also reinstalled illustrator and get same behavior. I've also tried with general Ui font size setting, nothing…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. Big Sur

    Updated Big Sur and Illustrator about the same time one of them is no letting Illustrator open at all, entire day lost

    3 votes

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    2 comments  ·  Launch  ·  Admin →
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  18. Pathfinder tool functions not working

    I am using Illustrator 2021, which just auto-updated, running on Windows 10.

    The Pathfinder tool's functions (Unite, Minus Front, Intersect, and Exclude) are not working just after Illustrator 2021 updated. The Intersect subfunction still produces a "The filter produced no results" error box, but none of the other functions do anything.

    In the attached image, the two ellipses are supposed to get merged into a lumpy shape, but they don't.

    3 votes

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    3 comments  ·  Other...  ·  Admin →
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  19. Unwanted bounding box

    I'm working on a
    MacBook Pro (Retina, 15-inch, Mid 2015)
    Processor 2,2 GHz Quad-Core Intel Core i7
    Memory 16 GB 1600 MHz DDR3
    Graphics Intel Iris Pro 1536 MB

    Two bounding boxes appear in my .ai file they wouldn't have bothered me if it weren't for the fact that they distort the design on export.

    Looking forward to hearing from you.
    Best regards,
    Silvia Garofalo

    2 votes

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  20. "Horizontal Distribute" buttons broken in Illustrator 24.2.1

    Illustrator version 24.2.1 on Mac OS 10.14.6 When multiple objects in a row are selected and any of the Horizontal Distribute buttons are hit, the objects are stacked on top of each other instead of distributed out based on farthest left to right. It appears to be copying the function of Horizontal Align buttons.

    10 votes

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    5 comments  ·  Tools  ·  Admin →
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