Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8147 results found
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Applescript commands error on Ai v25.1.
Applescript: Execute Menu Command & select all on active artboard (the only ones I documented) Fail on Ai v25.1 (MacOS Catalina).
Seems certain AS commands have broke with the newest update.
Multiple AS errors occurred on two Macs, both were fixed by downgrading to v25.01.
Thanks.
1 vote -
AI files opening as old versions
Illustrator is intermittently not properly saving my files and is opening old versions of the AI file.
This is my workflow:
Create design and save AI file. Save PDF file and send to client. Receive amends, open AI file and amend + save. Save PDF file and send to client.
Repeat until the design is approved.
At this point I open the AI file and prepare the print files for production.
However, the AI file is opening as an older version and does not have the latest amends saved. This is costing us £100s in incorrectly manufactured items.
PLEASE HELP!!!
3 votes -
Repeat not showing in object menu
The repeat is not showing in the object menu at all. I am updated and I even went to beta, both are not pulling up the repeat button for my adobe
3 votes -
SVG Import damaged
Windows 10 latest, Illustrator 25.2
Importing a Svg vector city map, the street names are not rendered any more. The file works perfect in Inkscape and any Browser, but since some versions of Illustrator they are gone. Installing the latest available 24.3 version, the problem persists.
Is there a download option for older versions since 24.3, since some versions before it worked over years.
File upload doesn't seem to work here neither...2 votes -
Illustrator2021 V25.2.1 always not responding when working
There is always loading icon and not responding happened while I working it happened after every command.
1 vote -
Illustrator impossible d'enregistrer des fichiers sur un NAS Synology
Bonjour,
Depuis quelques temps, je ne peux pas enregistrer mes fichiers .ai sans qu'Illustrator ne créé de fichiers .tmp ou .ai en les renommant "Acr...."
Je ne peux pas toujours enregistrer les modifications effectuées dans mes fichiers. Apparemment c'est encore pire si j'utilise un script d'action.
En local aucun problème. Que faire s'il vous plaît ?
Mac Os Big Sur 11.1
NAS Synology
Illustrator 25.2.2 2021-
Capture d’écran 2021-04-21 à 09.40.47.png 352 KB -
Capture d’écran 2021-04-12 à 10.56.30.png 201 KB -
Capture d’écran 2021-04-20 à 16.22.47.png 257 KB -
Capture d’écran 2021-04-22 à 11.24.20.png 99 KB -
Capture d’écran 2021-04-20 à 08.58.38.png 113 KB -
Capture d’écran 2021-04-15 à 08.12.55.png 159 KB
1 vote -
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Cannot open any .ai file
Windows 10 64-bit (latest update) and Illustrator v 25.1
Opening a file from Explorer and with [File] > [Open...], yet the Illustrator application does not react. I also cannot open files that are stored in the cloud. There is no error, the app is just not responding, yet not crashing.Update: The issue is not with the files that I'm trying to open. They aren't corrupt or anything. I cannot even create a new project file. Templates wont load either. The hands-on tutorial do not start, too.
2 votes -
Make Free Transform Tool (E) duplicate objects with Alt held
Windows 10 64bit... every version.
AI version... 22, 23, 24, 25...Actual behavior: having the Free Transform Tool (E) on the screen disables the function of the 'Alt' key (duplicate) when holding and dragging artwork.
Expected behavior: the Alt key function should duplicate artwork art as usual.
It's one of those silent but infuriating bugs that has been around through all the versions for years now.
2 votes -
Add Clipboard Clear Data Tab
Hi, it is great that when closing the illustrator file I am able to clear my data, however, other than some tech hacks, I've found this is the only simple way to do so.
I've unfortunately been working on a crashing document for the majority of the day and can't clear my clipboard because ethe program crashes when I close it down. This is a 4 word phrase with a blended path, nothing else. When running AI, it takes up 97% of my memory.
It would be awesome if there was a simpler and manual way to clear my clipboard…
2 votes -
Libraries content window disappear
When you choose a color from the swatches save in the cloud library with an item selected on the canvas, in order to alter its color, the following bugs happens.
If you do not "deselect" the libraries panel, and use the keystroke " ctrl + ] " or " ctrl + [ " in order to change the layout Z-index of a sub-layer, it makes the libraries items disappears altogether.
The only way to fix it is to close and restart Illustrator.
Thank you and good luck,
Nico1 vote -
Illustrator 25.0 color not right
This is NOT an IDEA it's a bug.
Colours in the newest version of illustrator are wrong.
Attached is a screen grab of the file in 25.0 and work uploaded from the same file (previous version) on a web site. We've been through all this before with previous updates… why such shocking inconsistency with a professional product?!2 votes -
The pencil tool doesn't close the path when you draw small objects
If you draw a small dot with pencil tool it will not close the path. That little circle under the cursor indicating that it will close the path never pops up. So now you have to zoom in if you want to draw small shapes and get a closed path.
Changing the number in the "Close paths when ends are within:" doesn't do anything so that's not the problem. It's a new bug.
This was no issue in CS6. You could hold "Alt" to close the path no matter how tiny shapes you were drawing.
2 votes -
Mouse scroll doesn't work in Window, Object, other top menus
Not only these menus, but every menu, I guess, but Window is the main one where it really happens, when you have a lot of plugins installed.
AI then draws arrow at the top and the bottom of the menu panel, and the only option to scroll it is by pressing these arrows with mouse.
So
1. Please allow mouse wheel to scroll it.
2. Please allow us to choose between 'one panel, arrows' mode and 'unfolding panels' mode.24 votes -
AI crashes when zooming on IPad Pro 12- April 2021
AI was working fine on my iPad Pro, but it’s been crashing almost every time I pinch zoom the past two days. I have no imported fonts in the file I’m working on. The only difference from previous files I’ve worked in with no issue is: I’ve used the mirror function in several layers. Could those be responsible?
Currently, I’m unable to accomplish the most basic tasks because the app either crashes when I zoom, or the image freezes in place without updating any of the commands or strokes I put in.
How do I fix this? I need to…
1 vote -
Angezeigte Höhe eines Kreises und Position ist falsch.
Windows Illustrator Version 25.2.1 64bit
Zum radialen Anordnen von Zahlen benutze ich immer einen runden Aussenkreis.
Wie folgt gehe ich dabei vor:
- Arbeitkreis Zeichnen XY auf 0, Ø40mm
- zu positionierende Zahl anwählen > und positionieren : X 0 Y 13mm
- Kreis und Zahl anwählen drehen um 18°
- nächste Zahl anwählen > und positionieren : X 0 Y 13mm
- Kreis und Zahl anwählen drehen um 18°
- und so weiter
jedoch musste ich jetzt feststellen, dass sich die angezeigte Höhe des Kreises in der Werkzeugleiste der Höhe der sich im Kreis befindenden Zahlen anpasst und auch die Y Position dadurch ändert. Obwohl…
1 vote -
place lets me bring image in but then after resizing image it disappears
Windows 10 latest build, CC latest build, Illustrator latest build. Using File->Place with a .jpg brings the image in and allows me to place it in the workspace, but when I resize it and try to move it to the artboard the image disappears.
1 vote -
M1 laptop hang
Adobe illustrator keeps hanging on me while
Designing halfway. Sometimes it even hangs my own laptop. I know it hasn’t been optimised for m1 chip MacBook Pro (I’m using that currently) but sometimes it hangs so long that I’ve to force shut down my laptop and open up the file again. It’s just very unstable and buggy. Please help???3 votes -
Operation cannot complete because of an unknown error. [CANT] - Crashes and will not open application
Illustrator 24.2 and 24.2.1
Windows 10 HomeI've been getting the following error since version 24.2 but was still able to open and do work.
The operation cannot complete because of an unknown error. [CANT]Yesterday I chose to update to 2.2.1 thinking it might fix that error. Now I cannot open Illustrator at all. I am not an IT person, but I have already tried the following to fix it but to no avail:
-Restarting my machine multiple times.
-Uninstalling and reinstalling Illustrator with options
-Uninstalling and reinstalling Illustrator with remove options
-Going back to an earlier version
-Allowing…5 votes -
Overprint fill
Overprint fill, if all layer is chosen sometimes it shows like not all elements are chosen like overprint fill or oposite. It is serios mistkake as can cost a lot of money and lost reputation companies by this bug. This kind of error should be corrected immediately by Adobe. If not all elements are overprint filled maybe it can be a good idea to show like mid terms used? Dear Adobe Team, please answer the bug solution.
1 vote -
spell check bombs
Spell check bombs Beta 25.3.208
1 vote
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