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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8145 results found

  1. desktop overrides ipad

    ai desktop 25.0 and ai ipad

    if drawing is open on desktop and i open it in ipad (and leave it open on desktop) and make changes .... then go back to the desktop the changes don't show up , but then, the old desktop version got synced and overrode the ipad changes on the ipad :(, and changes lost

    1 vote

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  2. パスのハンドル

    作業中に急にパスのハンドルが消えて、見えなくなることがあります

    1 vote

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  3. 2021 Crashing my desktop

    When my iMac pro falls asleep it has started crashing directly after the update for AI 2021, the last handful of changes have not warranted the instability that we now have. I'm completely dependent on Adobe for my career, I have been using this suit since it's inception. Aldus Freehand had more built in options 25 years ago than even todays AI, comparatively. I'm so upset with the last two years of compromises, I'm about to consider a new profession. Along with the adulterated instant upgrades and no legacy option, I'm just beside myself.

    Can I just get an unadulterated…

    1 vote

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  4. 1 vote

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  5. won't save

    Nothing happened when I clicked Save or Save as... The only way was to export for screen as a PDF and then relaunch.

    1 vote

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  6. Vecter convert to raster?

    When i do clipping mask and saved to lower version to cs4, the vector turn to raster every time.

    1 vote

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  7. This operation cannot complete because of an unknown error [CANT]

    "This operation cannot complete because of an unknown error [CANT] ." - Error pops-up and I can't even open a new document.

    2 votes

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  8. Illustrator (24.3) Slow lagging, AI and EPS files issues, non responsive

    macOS Mojave (10.14.6)

    Working on large scale signage graphics - have completing almost exactly the same thing for previous jobs with no issue. 24AUG20 AI auto updated and instantly could not move graphics in file - constant spinning wheel and slow loading times.

    Saving file was extremely slow - ceasing to save from 80-90% and then crashing (crash report sent). The only way to continue working was to save as EPS.

    Also attempted saving graphic elements out as EPS files to place into INDD where EPS was pixilated (fully or partially). PDF exported from INDD unable to save correctly with…

    2 votes

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  9. Transparency / Blending Modes stuck

    I experience regularly that Transparency and Blending modes doe not relfect what the controls / parameters say.

    An example in the screenshots: the Triangles with the green Gradient are Blending Mode Normal / 100% (have been transparent before, but switched back). On white everything seems normal, but as soon as the blue background is switched on, we see that the blending mode is not Normal. The selection is not part of a Group.

    1 vote

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  10. Problem with new version (layer 'non-editable illustration) Illustrator 2021

    I was working with the new version but suddenly appeard a layer named 'non-editable illustration' a the program crashed. Is the second time that happened.
    But the first time the program didn't recover a single thing I was working on.

    1 vote

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  11. Printer Preference Issue

    My printer preference screen: the very first tab is very small, possibly in half an inch font size. Some tabs are fine, but some of the options are cut in size. For instance in original size the drop down gives you a list of paper sizes well I can only see half of 8 1/2 x 11. So basically, the font size of the drop down options are about 1/2 inch in size. I have all the Adobe products, but it's only happening in the Illustrator. Sorry, hard to explain.

    1 vote

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    2 comments  ·  Print  ·  Admin →
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  12. İmac 5K 2020 and ai cc 2020

    normal mode is also ok, only the slightest work becomes very, very slow when switching to overprint mode. please try ...

    1 vote

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  13. windows crash when renaming files

    This was fixed in the last version but with the most recent update and is now a problem again. When I go to File > Open if I rename a file Illustrator crashes this is also happening in the Save As or Save if I rename a file.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. Calque vide

    Les calques vides ne se cumulent et ne sont pas selectionnable pour le swipe/delete

    1 vote

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  15. Distribuisci Spaziatura non funziona con oggetto chiave

    Su MacOs 10.15.7 (19H2), l'opzione Distribuisci Spaziatura con una SPECIFICA DISTANZA trasforma i mm in punti.
    Se immetto una distanza di 30 mm tra gli oggetti, ad esempio, Illustrator allinea gli oggetti mantenendo una spaziatura di 10,583 mm (30 pt). 10 mm diventano 3,528 mm (10 pt), etc.

    1 vote

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  16. Ghosting while object move not working in GPU mode?

    Singe Illustrator 25 there is no ghosting effect when moving objects. What have you done again Adobe?
    CPU is not working properly with iMac PRO(!) and GPU does not show basic feature?

    1 vote

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  17. 1 vote

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  18. Rename layer problem in 24.2; cursor disappears

    Mojave 10.14.6, Illustrator 24.2
    Attempting to rename a layer in the Layers panel
    Prior behavior: that the cursor would appear, could then be moved via the arrow keys
    Actual behavior: cursor completely disappears

    2 votes

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  19. Can't Install or Launch ANY version of AI 2020 after the 24.2 update

    On Tuesday (6/16), I updated Illustrator 2020 to version 24.2. I launched it and created a document just fine. Then, Wednesday morning when attempting to launch, I received two different error messages, see below. I have uninstalled and re-installed every version of 2020 now and see the same error messages when I try to open it. I need to have 2020 AND 2019 both on my computer due to a plug-in for a die-cutting plotter (Graphtec plotter; software is Cutting Master 4) that doesn't have an update for AI 2020 available yet. Please help. I am the only designer at…

    1 vote

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    3 comments  ·  Launch  ·  Admin →
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  20. my mouse doesnt work only while i use AI

    Last time I was online my mouse cursor stopped working.
    Today it is still doing the same. It works everywhere else but not in AI.
    Its harder to work without seeing what Im touching.

    1 vote

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