Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8225 results found
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relink bitmap file, or update link error
every time i update the linked file, this annoying message always pop-up. it can't happen in the previous version of illustrator.
1 vote -
Illustrator v24.3にて同じ色のオブジェクト(または図形)をダイレクト選択ツールで選択後、塗りの色を白にすると落ちる
Illustrator v24.3にて同じ色のオブジェクト(または図形)をダイレクト選択ツールで選択後、
動作環境
・illustrator2020(24.3)
・macOS High Sierra(10.13.6) iMac以上の環境で使用しています。
同色のオブジェクト(または図形)をダイレクト選択ツールで選択後
カラーパレットから塗りの色を(カレーパレット左下の「塗りなし」「黒」「白」の場所)から「白」に変更すると
アプリ自体が落ち、復元機能がオフにされてしまします。
以前のバージョンでは問題なくカラーパレットから塗りの色変更ができます。
1 vote -
Just updated to Illustrator 24.3 and now installed font only has a few letters
I updated to the latest version of Illustrator (24.3) and opened a document I had created in a previous version. Most of my text was missing. I checked and the font was still available and activated. I deactivated and reactivated and that didn't help. When I click the text, it gives me the message that "This text was created in a different version of Illustrator. Editing the text may cause some changes to your text layout. Basic formatting will not be affected. Do you want to continue?" The font is PeachyKeenJF. Only a few letters/numbers actually show up. I'm on…
2 votes -
Clicking an item in a dropdown menu also clicks through into the underlying panel
Describing my program layout:
With my panels locked to the right hand side of the program, I have two columns of panels, Stroke/Brush/Color/etc. on the far right (minimized to select individual panels to expand when needed), and "Swatches" as a standalone column locked to the left of my other panles and constantly expanded.Describing the error:
With the Swatches Panel column expanded, and my other panels stacked and minimized, if I were to select the Stroke Panel from the right, and expand that single Panel from the column it would overlap the swatches panel. Making Arrowhead selections from the dropdowns…1 vote -
Artboards and arrowheads disappear
Mac OSX 10.13.6 Illustrator 24.0 Creative Cloud
Opened a file
strokes with arrowheads to be strokes and artboards that were present when the file was closed to still be there.
Strokes were dropped to shapes and grouped and the artboards were gone.I've seen this before and I can't figure out why it's happening. I have a file that I just worked in a few days ago and now when I open it, all the strokes I had with arrowheads are broken down into a shape for the line and a shape for each arrowhead and then the whole thing…
1 vote -
Text path vanishes when moving it with selection tools (black or white arrows)
Since updating to version 24.1.2 from Adobe Illustrator 2019, whenever I move text objects using any of the selection arrows, the highlighted path disappears during moving and only reappears when I stop moving the text object. This is frustrating as I can't see the baseline or centre point of the text object while trying to align it to something else. This never happened before I updated Illustrator. My OS is macOS Mojave 10.14.6, Illustrator version 24.1.2.
4 votes -
Current bugs that are making it nearly impossible to get work done
As I type this, I'm reinstalling AI for the second time this month. This time without saved prefs. Please, Adobe, make this storied and remarkable piece of software STABLE before you talk about giving us new features. I don't want a new icon, I want not to have to explain to my boss that I didn't get anything done this morning because my industry-standard software didn't work.
AI 24.2 (June 2020)
MacBook Pro 16"
2.6 GHz 6-Core Intel Core i7
32 GB
AMD Radeon Pro 5500M 8 GB
Intel UHD Graphics 630 1536 MB
1 TB internal SSD, with 2…5 votes -
Crash on save to old versions
Whe you have vertically centered text areas and you try to save as an older version Illustrator crashes.
1 vote -
Variable Font bug: "wiggling" top of "U"
Download and unzip https://www.dropbox.com/s/3b6k0izkm5ma3dy/200719-AdobeVFBug.zip?dl=1
Install the font from font/DaikonVF-mini.ttf
Run Illustrator 24.2.1
Type "AU" and choose the Daikon VF font
In the property bar, click the Variable Font button and move the weight slider between the extreme locations. Observe how the top of "U" "wiggles" (jumps up and down). This is shown in videos/DaikonVF-Illustrator-24.2.1,.mp4
The same problem occurs in InDesign 15.1.1
The same problem occurs in DTL OTmaster 7.9 and in FontView 2019 (an open source app built from https://github.com/googlefonts/fontview ) — both apps use older versions of the FreeType library.
The problem no longer occurs in FontView 2020 (which I’ve…
3 votes -
Asset export password bug 24.2.3
Illustrator info: 24.2.3 (64bit)
System info:
Windows 10Steps:
If I export artboards to pdf using the asset export window - each file will be password protected without me specifying it.This only happens if the last pdf I saved manualy (using save as) was password protected. Asset export will use the same password that I entered for this file.
This would be a nice feature if it was an option you could select or de select, but not when it happens without informing me.
The only workaround I know of, is to save a dummy pdf with the correct…
3 votes -
Graphics Errors in Big Sur
I have a brand new Mac Mini 2020, just released. I have been having weird glitches with graphics rendering, and I found this post
https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40978006-macos-big-sur-rendering-bugLooks like it has been closed for commenting, and blame on Beta. However, I still have the issue. I am on Big Sur 11.0.1 on a brand new machine running AI 2021
I took advice and disable GPU Performance, and it seems to be working now.
Just a heads up
1 vote -
Colours of Layers defined in documents saved by version 23.1.1 & prior are shifted one colour down the list by Illustrator 24.0
When a document created by or saved via Illustrator 23.1.1 or prior is opened in version 24, some (but not all) the Layers are incorrectly set in the colour immediately below the correct colour in the default Layers colour list.
For example, a Layer that was set in “Brick Red” in a version 23.1.1 or prior document, is automatically changed to be in “Olive” when opened in version 24.0. “Olive” is immediately below “Brick Red” in the default colour list.
This error is consistent across many different Illustrator CC documents - e.g. every document that I tested & that had…
15 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.1
Now your files created in 23.1.1 or prior will retain layer color when opened in 24.0.1Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlThanks
Anish Kumar -
blob brush
Any idea what is causing these weird color boxes? not having issues with the blob brush but these are annoying
2 votes -
Object move increments is off
Mac OS Catalina 10.15.6
Illustrator 24.3
Updated 09/26/2020Checked preferences, changed to .001 px and rebooted illustrator
Selecting an object and pressing the arrow keys the object would move a point at a time, now it is like I am always holding the shift (10px) instead.
After the update I select an object and try to move it a point or two moves it randomly in every direction but the direction I would like.
1 vote -
SVG files doesn't open correctly. - Illustrator
I have added as attachment the .svg files which aren't opened correctly, it is kinda only showing the filling.
This problem accures in Illustrator Windows, and iPad OS, didn't tested on mac right now, but i don't have big hope.
My guts tell me that there is a newer SVG standard, which isn't implemented yet?
1 vote -
Josef Pro font disappears as you type
I am trying to type the word "Communications" in Adobe Illustrator. If I use any other font, it types fine and looks fine. When I use Josef Pro, the "ti" goes missing and only shows "Coomuncaons". When I change from Josef Pro to any other font, I can see the "TI". I tried this is other applications such as Microsoft Word and Excel and this problem does not happen. It's definitely an issue with Illustrator.
Unfortunately, I cannot use another font because our company logo uses this Josef font.
Please help.1 voteIllustrator tries to load a ligature from the font and can’t get one. Got resolved with unchecking the 'Standard Ligatures' button in the Window > Type > OpenType panel.
If you have a similar problem with a different font, please try the same thing and comment.
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App crashes very often and linked graphics lose their link connection
macOS Catalina 10.15.7
Since upgraded to Catalina Illustrator crashes very often (approximately 4-5 times in 6 hours of a working session ) and recovery files' linked graphics lose their connection to the root files even though they were embedded. Every single recovery file' links should be relinked one by one again and again. I've relinked the attached file links 4 times so far. Please find an immediate solution to this issue.1 vote -
Crashing
Since I updated 20 2021, I have has slow sluggish response and for no reason at all the program locks up and then crashes. Unfortunately I have to recreate all the art that I spent hours working on. Very Frustrated!
1 vote -
Resizing rotated rectangle using selection tool drags wrong side
If I use the rectangle tool to create a square/rectangle, rotate it (for example, 45 degrees), then try to resize using the selection tool, it resizes the wrong side. For example, if I drag the bottom left side, it moves the bottom right side.
I've included a screen record demonstrating the issue.
Operating system is Mac, Mojave, 10.14.6
Illustrator version is 25.0.1 (though this bug has been noticed in older versions)
1 vote -
Lock object function not available
When I try to lock an object to an artboard, nothing happens. I've tried using the hot key and accessing it via 'Object' on the menu bar and it's greyed out
1 vote
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