Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8148 results found
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Shift + F puts screen in presentation mode.
WIth version 28.2 Shift + F puts the screen in presentation mode even though there is no hotkey setting for it, it was blank in the keyboard shortcut menu.
I added a hotkey command that i would never use to so it doesn't keep going into it when I accidentally hit those keys since ctrl + F i use a lot. and Shift + F still puts it in presentation mode. I have never had this issue before until today...
2 votes -
Real-Time Drawing and Editing mode does not work for objects with both an effect and opacity mask added
If an object has an opacity mask, Illustrator renders it correctly when the object is moved, the mask moves together with the object.
But if you apply an effect to this object, Illustrator will keep the mask in place while the object is moved, as if it has the mask unlinked.
On the other hand, if you unlink the mask for the object without the effect and try to move it — Illustrator will render it wrong again, as if the mask is linked, until you release the object.
Please see the GIF attached and try the file yourself.
14 votes -
Problème Export 3D dans Illustrator: fichier .OBJ et USDZ
Dans illustrator, après avoir appliqué l'effet 3D, je l'exporte en fichier .OBJ et .USDZ.
Les problèmes sont:
- Bug de luminosité (trop forte et non corrigeable) du fichier .OBJ dans After effect (Image ci jointe)
- Bug du fichier .USDZ (absence de texture) lors de l'affichage en réalité augmentée sur Iphone (derniere version IOS 17.4.1) (image ci jointe)Pouvez-vous corriger ces bugs svp? trop nombreux à mon gout pour un logiciel payant..
Merci d'avance,
1 vote -
Illustrator crashes when saving big files
Please have Illustrator stop crashing when opening big files and when you hit COMMAND + S to save... SAVE THE FREAKING DOCUMENT
1 vote -
Clip groups snap to grid by their clipped contents and not the mask
Snap to Grid option doesn't work properly for Clipping Masks.
Instead of snapping the boundaries of the Clipping Mask to the grid, Illustrator snaps to the grid the bounding box of the masked object hidden under the mask.12 votes -
Layers’ colors get messed up when moving objects in and out of sublayers
When moving an artwork onto another layer the indicator-color changes as expected. If the new layer however is nested in another layer, and the artwork is moved from the nested layer onto the parent layer, the indicator color remains the nested layers color.
This can be fixed, by closing and opening the childview of the parent layer.
Also this does not apply, if the artwork is moved directly onto the layer and not between existing artworks on that layer.01 - Artwork is moved onto a new layer
02 - New layer is nested in an parent layer
03 -…8 votes -
Mouse button abnormally released/pressed
OS: MacOS Sonoma 14.2.1
GPU: Intel Iris Plus Graphics 655 1536MB
Ai version: Adobe Illustrator 2024 28.4.1Hi,
we are developers of an app with hotkey customizer running in background.
The app works fine most of the time,
while confronting some difficulties on interacting with Ai.The basic idea of the app is registrating key event observer to the system,
then either intercepting the customized hotkey or leaving others to system for further transmission.However, after we register the listener,
Ai seems sometimes skip the mouse-releasing event of a click,
and then hanged in a "dragging" state until another click.…2 votes -
The sending back action will not work
The function to send back on another object is not working.
1 vote -
Exporting a batch of artboards as SVG results in wrong files
I'm exporting multiple artboards as SVG using ⌘⌥E command and while artboard names are correct and the window previews are also fine I realized the exported files are wrong. The names are right but the content is not matching with the corresponding artboard. I'm on Illustrator 28.5 and the file has 28 artboards
1 vote -
Variable Fonts with a Width axis don’t work in Illustrator unless the "space" glyph changes width
Operating system:
macOS Sonoma 14.1.1 (23B81)The version of Adobe Illustrator (desktop):
Adobe Illustrator 2024 (28.2)The steps you were taking when you experienced the issues:
I created a variable font with a width axis. The font works well in environments like web browsers, but the variable axis slider has no effect in Illustrator. This also affects variable fonts with a Width axis and other axes – none of the shaping changes of any axes are rendered in Illustrator.After some debugging and experimentation, I finally learned that the "space" glyph must change in its character width, and only then…
4 votes -
Allow to delete custom Scales in Dimension Tool Options
I made a mistake defining a custom scale and now I can’t delete it. It stays there and reminds me of my mistake and messes up with my choice when I need to pick a proper one.
How can I delete it without reinstalling the whole app of purging some settings in some file, buried deep in the extensive bowels Illustrator has?
Then — I don’t need some of the default scales it has. How can I hide these, to go to my defined scales faster?
1 vote -
Error with app.executeMenuCommand('Adobe Stroke Palette')
en_US
In the Japanese version of Adobe Illustrator, when I execute a script that selects the Window > Stroke menu, an error occurs. It executes correctly in the English (North America) version.

Script to Execute
try { app.executeMenuCommand('Adobe Stroke Palette') ; } catch(e) { alert(e) ; }Actual Result
The following error occurs.
エラー: an Illustrator error occurred: 1346458189 ('MRAP')
Expected Result
Stroke panel is displayed.
Steps to Reproduce
- Uninstall any non-Japanese version of Adobe Illustrator that is installed
- Launch Creative Cloud.app and set "Default install language" to Japanese in the Preferences
- Install and launch Adobe Illustrator
- Execute the…
10 votes -
Character line height has to be entered twice before it changes
If I ever want to manually enter a specific line height for text, the first time I type it in and hit "enter" it automatically reverts back to auto (or whatever it was previously). I have to open the character panel again and do it a second time for it to actually change. This has been the case for awhile and makes no sense!
1 vote -
DXF files exported with wrong scale
DXF files exported with wrong scale, final dimensions exported totally different from my AI file.
I'm working under mm scale 1:1 under illustrator.
Version is 28.5.1 vote -
Words get broken when hyphenation is off with no hyphens
Illustrator (since a long ago) has a habit of breaking words in area type texts when it should not. Take a look at the test file and watch the attached GIF.
As you can see, the second word is a long one, and Ai for some reason breaks it — although Hyphenate is off (and the language is properly chosen).
No hyphen also is displayed at the end of the line, the word is just split.
If we toggle the Composer from Single-Line to Every-Line, Ai at first correct the tracking and fits the word... but once the container is…
15 votesIt turns out the file in the original report has a singular Latin 'o' mixed into the Cyrillic text, and this makes it break without a hyphen.
The font team notifies that Unicode standart prescribes to not break between two scripts that use spaces as word breaks, so this problem can fixed sometimes later, when the team revises their reflow strategy.
As for now, be notified it’s a very narrow case, and is a good sign that your text has homoglyphs in it.
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3Dとマテリアルの膨張の仕様がいきなり変わった
3Dとマテリアルの膨張を使用していたところ昨晩からいきなり膨張をかけた後のぷっくりした感じがなんだかのっぺりしました。端末を変えても結果は同じでした。支給対応を求めます。よろしくお願い致します。
1 vote -
フリーズ
操作中、突然画面が暗くなりしばらくすると、イラレ画面に戻ります。戻ってからは、保存などをすることはできますが、イラレ上の操作が何もできません。
1 vote -
Random extra lines generated along with results in 3D & Materials tool in vector mode.
I am working on a logo for a client - generating metallic text elements for part of it. The tool works quite well, but I'm having an issue where I cannot get it to stop drawing seemingly random vector lines around the generated element.
It seems to be persistent across EVERY setting. Bevel or inflate, raytracing or not, any quality, any DPI, any color space, reduce noise or not, it is independent of material - IDK what else to try. They are not selectable, I cannot do anything with these extra lines!
It does go away when you turn vector…
3 votes -
Effect > Path> Outline Stroke only works if applied to an entire object, not to a stroke
Sometimes when I am making a complex Appearance stack I want to start with a basic stroke, outline it, and do more stuff to it, but I cannot, because this only applies to the entire object. Please fix this. It's annoying.
1 vote -
"Introducing keyboard s..." notification will not go away
I keep getting a notification that's cutoff and won't go away. there's no close button and I cannot move the window. I get half of the message about "introducing keyboard s... While in text mode, press 'C...... B/U/I'....." How can I get rid of this notification?
2 votes
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