Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8176 results found
-
Smart Guides do not work properly in large documents
I don't know if this is a recent problem with the 2023 version on Illustrator, but when I'm working on very large documents, smart guides simply do not work. I have to zoom really close to be able to snap and align this correctly. I believe that the behavior of such functionally should be scalable and independent of zoom levels.
1 vote -
Workspace keeps disappearing
I had a custom workspace of everything I needed and right where I wanted it. Multiple times now I open up AI and my workspace is no longer there. I create a new one just how I want it again, and a short time later it disappears again and I have to start all over again. I don't know if its happening because of updates or something else, but it's frustrating and it throws off my workflow cause I have to keep taking take to reset everything.
2 votes -
Training videos do not open
I have just started to use AI and I want to watch every training video which is provided. Unfortunately, when I click any of them, just blank page comes and I cannot do anything else.
1 vote -
Illustrator crashes if you search in the file explorer to relink/change image
Windows 10 Pro (22H2)
Illustrator 28.0 (64 bit)When you try to relink/change an image you get the file explorer window.
Then you click on the search box and it freezes, only option is to cancel and return to Illustrator, but the program is frozen and the only solution is to kill it via the Task Manager.1 vote -
Justification attribute to center text in Illustrator API
Why do Justification to aiCenter and Align Center produce different results?
Given myLabel string with at least one line break character in it, when I use JavaScript code like this...Set myFrame = textGroup.TextFrames.Add
myFrame.TextRange.CharacterAttributes.Size = defaultFontSize
myFrame.TextRange.CharacterAttributes.TextFont = appRef.TextFonts.Item(nameOfFont)
myFrame.Contents = myLabel
myFrame.Paragraphs(1).ParagraphAttributes.Justification = 2 ' aiCenter
myFrame.Position = Array(myXPos, myYPos)...the lines of text are not centered with respect to each other.
Is there a way, using the JavaScript API, to achieve text-centering of multiple lines in a text frame?
If not, I'd like to request a new paragraph attribute to the JavaScript API to accomplish this function.…2 votes -
Quotation marks with extra space in latest update? How to solve?
Hello. In latest Illustrator version closing Quotation marks has unwanted extra space. Is there any solution to the problem?
2 votes -
Isolation mode requires more than 2 clicks
I have to double click several times to enter isolation mode when an asset is in multiple nested groups.
It was not apparent I needed to double click multiple times to drill down into subgroups until writing this feedback and observing the program much more closely.
I was trying to enter isolation mode by rapidly clicking on the element I wanted to isolate, but Illustrator does not drill down into a deeper group unless there is a pause in clicks. It is therefore possible to click on an element 10-20 times in quick succession which is interpreted as only a…
1 vote -
error en comandos
No permite utilizar ningún comando, ni para acercar o alejar. nada...
1 vote -
Color Picker changes the settings when saved
I am tweaking a color in Illustrator CC. I make slight adjustments to the Saturation and Brightness controls and hit Save. When I open the color picker again, the Hue, Saturation and Brightness controls are all shifted slightly. The Hue is especially disconcerting as it appears to be shifting left with every save.
1 vote -
Dragging Pallets from monitors with different magnifications causes problems
I have two monitors on my desktop. Both are 4K but one is set to magnification 100% and the other set to 175% for easy reading. When I run Illustrator on the 100% monitor and the pallets slip over to the 175% monitor, the pallets enlarge to 175%. Dragging them back to the 100% monitor leaves them at 175% magnification (which is much bigger than everything else).
The magnified pallet still takes up the size of the regular un-magnified pallet, but the contents are too big to work and there are no scrollbars. So the Pallet boundaries are resized, but…
1 vote -
1 vote
-
Bug: After a little while, you can't pick colors from your color library.
This started to happen after last big update. I am using the last version. Windows 11
2 votes -
Can't import complex file into new layout - Unknown error
Hello, we can't import complex file inside Illustrator since we switched to Mac Studio M1. Is there any incompatibility with the hardware ? The same setup (OS + AI version) works on Intel based Macs.
Setup : Mac os Ventura 13.4 - Mac Studio Apple M1 Max - Illustrator 27.6 (doesn't work on older version either)
1 vote -
Illustrator does not omit spaces in values in inputs, unlike in InDesign
Just like it is demonstrated in this post: https://www.instagram.com/p/Cnv5bcuIOrt/
Unlike in InDesign, where we can accidentally make this:
'21 |mm' → '21 0|mm' and get '210 mm' as a result, in Illustrator it goes liek this instead:
'21 |mm' → '21 0|mm' → '21 mm'
It just doesn’t understand what an aiming mistake is. Makes little sense, since it can’t be anything but that, so no punishment, please.10 votes -
Bug deletou todo o arquivo que estava salvo no pc anteriormente
Eu estava trabalhando no arquivo há 6 horas, salvando tranquilamente, quando transformei em traçado uma imagem tudo ficou branco como se tivesse deletado tudo. Fechei e abri de novo sem salvar, quando o arquivo abriu veio todo em branco.
1 vote -
Color Picker lets objects disappear in Outline Mode and in Exports!
When you use the Color Picker to change the color of texts, then this will lead to the problem, that every object of the same layer disappears in the Outline Mode AND much more worse: in the export.
I made a video: https://www.youtube.com/watch?v=WBYTfLfOpRU- Create a new file.
- Create one ore more text objects. And some other path objects too, if you like.
- Use the Color Picker (!! not any other color tool) to change the color of a text.
- Go to the Outline Mode (ctrl+y) and see that every object seems to be invisible.
- Try to export the file (Export…
3 votesThanks for reporting this issue, Illustrator Team really appreciate this. We have resolved the issue now.
Kindly do “Check for Update” on Creative Cloud Desktop Update section and issue will be no longer reproducible.
-
Blend Modes
Blend modes are not working
2 votes -
Shift does not select multiple items any longer - Ai 28.0 / Mac OS 14.0/Mac Studio 2022
Adobe AI upgraded on my system today to Illustrator 28 - 2024. Shift no longer works to select multiple objects or points. I use illustrator about 4-8 hours a day so I am very aware of the intended capability of the shift key while working. I have rebooted to hope for a resolve .... I can't seem to regain the functionality. My previous version of Ai did not perform this way. Bummed to consider having to downgrade back to previous version of Ai. Hope this helps bring attention.
1 vote -
Area Type Options: Align is mislabeled. Should say "vertical", not "horizontal"
This UI option is mislabeled. It controls the vertical alignment of the text in a frame, not the horizontal alignment.
21 votes -
Fill/stroke color changes won't work despite restart/Illustrator being up to date (windows 11)
On my PC with Windows 11 that's up-to-date (as is Illustrator), I've lost the ability to change fill and stroke color even when a shape is selected, and even after rebooting my laptop. Note the orange-circled areas in the screen capture for reference.
1 vote
.png){kind=link}
- Don't see your idea?