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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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8148 results found

  1. "Selection" automatically jumping to "move" when clicking on an object and move action isn't retained

    Adobe Illustrator Version: 27.7
    Operating System: Mac OS Ventura 13.4.1

    Regardless of the file I'm working in, when I use my selection tool to select an object, upon moving my cursor the object starts moving like I'm clicking and dragging it (this is after tapping once on the object and letting go on the track pad). Then, when I move the object and click on the trackpad again, the object moves back to its original position and Illustrator makes an error alert noise.

    I have uninstalled Illustrator a few times, downloaded older versions from CC, and restarted my machine numerous…

    1 vote

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    1 comment  ·  Selection  ·  Admin →
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  2. Image Trace API is broken

    Please watch the video attached.
    1. Rename the attached .txt. file to .js (UserVoice does not allow to attach scripts directly)
    2. Select a raster image in Illustrator and try to run the script the way it’s shown in the video, with line 11 and 12 commented, mutually exclusive

    With TRACINGFULLCOLOR on it is expected to have the 'Palette' dropdown switch to Full Tone, but it gets set to Limited.

    On the contrary, TRACINGLIMITEDCOLOR should give Limited for 'Palette', but it gives Automatic.

    These are obviously swapped.

    Also notice how all advanced options become 50%.

    26 votes

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    5 comments  ·  SDK and Scripting  ·  Admin →
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  3. Export svg doesn't work if symbol stainer used on a symbol

    I have noticed that an svg export adds a character in the svg code on a symbol in which the symbol stainer was used. When I break the link to the symbol, the svg exports as expected. I have been able to repeat this error.

    1 vote

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    1 comment  ·  Symbols  ·  Admin →
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  4. Alt/Opt clicking into the spectrum bar in Color panel now changes both fill and stroke on release

    When I hold Alt/Opt and drag the cursor over the spectrum bar, I am able to change the color of the inactive attribute — in this case stroke, since fill is activated. However, as soon as the mouse button is released, the fill gets changed to the picked color too! This was not the case in the the previous version.

    11 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  5. Inconsistent units

    This has been a bug for a long time. Can we have consistent units shown throughout the palettes? Preference is set to mm but palettes show px.

    14 votes

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    6 comments  ·  Other...  ·  Admin →
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  6. Save Each Artboard to a Separate File waits until end to save all files at once.

    When using the option to save each artboard to a separate file, illustrator keeps all the saved files as TMP files and doesn't finalize them until all artboards have already been exported to the TMP file. This isn't an issue for small files with a few artboards but causes delays with larger files / number of artboards because the AI files are all saved out at once at the very end of the process.

    It would be more efficient for some workflows if the AI files were finalized along the way so that they can be further processed by others…

    2 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  7. Changing color doesn't work sometimes

    This bug goes long way back, as far as I remember using illustrator, both on PCs and Macs.

    Sometimes (usually in text objects, but not only), when I pick a different swatch to change an object's color, the color in the swatch palette changes, but the object's color remains the same.
    To resolve this, I have to choose "None" as the color, and then choose the color I want.

    3 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  8. Repeat gizmo (number of repetitions) is invisible when zoomed out

    There’s something a bit inconvenient with the repeat tools: when they are small, you need to zoom in to be able to see the repeat gizmos.
    So, for 5 mins, I was trying to find a way to modify the number of repetitions without knowing I had to zoom closer. I realized that it would be handy to have them in the repeat panel instead of only relying to gizmos.

    1 vote

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    0 comments  ·  Repeats  ·  Admin →
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  9. language translation problem in Illustrator Actions

    If you define the swatch none in Actions (in the Englisch version),
    in the Dutch version you get the message: the swatch can not be found
    (message in Dutch: Het staal kan niet worden gevonden)
    In the Dutch version swatch none = geen

    1 vote

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    Under Review  ·  3 comments  ·  Actions  ·  Admin →
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  10. Fail to create a link for sharing

    1 vote

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    1 comment  ·  Cloud, Libraries  ·  Admin →
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  11. Dashed lines not working

    I am running Windows 10 Pro 22H2 and using AI Version 27.5.

    I am trying to add dashed lines to a line segment which has the colour R165 G25 B130, they are also on the same sub-layer. I select the setting to add it but it does not visually appear dashed.

    However, it does work on another similar line of a different colour.

    I also cannot change the colour of the first line as well.

    The video attached shows the issue.

    How can I fix this issue?

    1 vote

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    3 comments  ·  Strokes  ·  Admin →
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  12. Merge Swatches not working

    Selecting 3 identical Swatches, and choosing 'Merge Swatches' should result in 1 Swatch that is applied to all objects that were colored by the 3 identical swatches.
    But in Ai, the 3 Swatches remain,

    1 vote

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    3 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  13. unwanted layer merge

    Computer 1 creates a file with 4 layers (Print, reg marks, thru-cut, crease)
    Computer 2 opens file and all layers have been merged onto 1 single layer. In fact the other layers don't even exist anymore. Also everything in the merged layer has a clipping mask over it?
    Yet when computer 1 opens the file again all the layers are still there.

    Same versions of illustrator on computers 1 & 2.

    1 vote

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    5 comments  ·  Layers  ·  Admin →
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  14. Upgrade 25.4.6 Not export dxf

    Upgrade 25.4.6 Not export dxf
    MacoS 10.14.6

    34 votes

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    15 comments  ·  File Save, Import and Export  ·  Admin →
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  15. AI2023 can't open the PDF files exported from Packmage

    Hello, I have been using Packmage CAD to generate PDF vector graphics (which only contain vector information, including layer information from AI files), and have always been able to open and edit them in AI, even in Illustrator v26.5.3. However, the latest version of Illustrator 2023 is giving me an error. Could you please help me fix AI2023 or make it compatible with the old version of PDF?

    1 vote

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    3 comments  ·  File Save, Import and Export  ·  Admin →
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  16. A size of a selection with a certain object inside is calculated wrong

    Take a look at the GIF attached and the document.
    When the text object is selected, Illustrator fails to calculate the size and coordinates of the selection and uses the previous values.

    1. Open the file and display both Transform and Control panel (I don’t know if Properties panel does the same, because it’s just completely empty for me — another bug)
    2. Select the object with numbers — both panels display all zeroes (but Control has editable fields, while Transform have them disabled)
    3. Select any of two rectangles the document — panels display correct size (150×450 mm) and proper coordinates
    4. Select…
    11 votes

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  17. Opentype-SVG no longer rendered correctly in 2023

    I have some Opentype-SVG fonts that render correctly in MacOS with Pages/Number/Keynote, MS Word/Excel/Powerpoint, in Chrome, and LibreOffice (Mac/Linux). That's several font rendering engines.

    In Illustrator 2023, however, they were rendered stretched horizontally (as if the SVG occupy the full space ignoring side-bearings). The spacing issues is even worse for SVG glyphs with standard ligatures --- the SVG occupies only the space of one character.

    I have used OT-SVG fonts in Illustrator before, and I don't recall seeing strange behaviour like this. Could this please be fixed?

    1 vote

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    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  18. Changing file name while file is open provides no contextual response in cloud.

    Windows 11 Pro
    22H2 - Build: 22621.1992
    Experience Pack: Windows Feature Experience Pack 1000.22644.1000.0

    Illustrator V. 27.7

    While In illustrator I realised I saved two iterations of the same name (I had intended to overwrite the previous cloud saved file but instead if added (1) to the name.

    In the home area I clicked my files and proceeded to change the name, hitting enter did nothing, hitting the enter on the d-pad did nothing. Clicking away did nothing. I had an epiphany and realised it was because I had the file open i couldn't change the name.

    However, this didn't…

    2 votes

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    0 comments  ·  User Interface  ·  Admin →
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  19. livecorners selecting multiple shapes in Windows

    You need to click Ctrl to use live corners for both shapes

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  20. issue on sharing click, the preview always cuted on mobile from the right side of the screen

    issue on sharing click, the preview always cuted on mobile from the right side of the screen

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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