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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7716 results found

  1. Have to Ctrl+C and then Ctrl+V in Illustrator, before I can Ctrl+V anywhere else.

    I've had this problem for the past months (half a year-ish?). Figured it'd get patched out, but it hasn't.

    SO in order to copy something from Illustrator to any other program, I have got to paste it in Illustrator again first. So let's say I'd make a circle in Illutrator and I'd want to copy that to Photoshop, I'd have to Ctrl+C the circle in Illustrator, then Ctrl+V it in Illustrator again and only then I can paste it in Photoshop. If I were to Ctrl+C it and directly paste it in Photoshop without pasting it in Illustrator first, it'd…

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  2. Appearance: Empty Stroke blocks Fill

    When applying a colour to a selection, sometimes this has no effect. While both the Color and the Appearance panel reflect the chosen colour, the object doesn't.

    Most of the time the (unlogical) cause seems to be a Stroke without colour.
    When changing the order in Appearance to having the Fill on top, the colour appears.

    Please make an uncoloured stroke of no influence on underlying fills.

    3 votes

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  3. 別のアプリをアクティブにしてIllustratorに戻ってきたときの挙動について

    windows10 pro
    Illustrator 25.0(64bit)

    1.Illustratorで作業をしています。
    2.データを確認するため別のアプリに切り替えます。(デスクトップ、Firefox、Excel、Photoshopなど)
    3.Illustratorに切り替えます。
    4.30秒程度「応答なし」で待たされます。
    5.4.は必要ないので大変イライラします。

    以前はこんなことはなかったのですが、2019あたりから起こるようになった気がします。(はっきり覚えていません)2021で改善されていなかったので投稿しました。

    また、「非表示のレイヤを表示する」→「pngで書き出す」→「表示されたレイヤを非表示に戻す」という一連の操作をJavascriptで書いて使っているのですが、このスクリプトを使ったときも同様に、1枚毎に「応答なし」が起きて時間がとてもかかるようになってしまい、困っています。

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  4. Blob tool freezes Adobe Illustartor

    I'm trying to use the blob tool to outline a drawing in order to complete part of my final for my college class. My expectation when using it is that it simply outlines the drawing, but every time I use it, all of adobe illustrator freezes (the times it does happens varies, it's never at the exact same time. Sometimes I can do it for 5 minuets others it's for 30 seconds). Things are still happening, but I can't see it happen on screen. If an answer can be provided as to why this is happening it would be much…

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  5. New Recolor Artwork information link not working

    In the new Recolor artwork 2021 panel the info button in the lower left jumps to a link that is not working currently. It was working for me before, but in the past few days it's failed:
    http://www-staging.macromedia.com/go/ai_recolor_info

    1 vote

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  6. Variable Data Not Working - Illustrator

    Hi - Is anyone else having issues with the Variable data tool? This week it doesn't seem to be working for me after a recent update.

    I'm trying to import a list of names to swap out for a batch of images.

    I've created my image, dropped in the line of text that will change based on the data and put that on a new layer. I then clicked "Make Text Dynamic" in the Variable window and loaded my .CSV file of list of names.

    The data set comes in, but it comes in blank. None of the names in…

    2 votes

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    4 comments  ·  Other...  ·  Admin →
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  7. Typing now takes an hour

    Holy ****. Trying to make a type page of my new fonts that I just purchased. First time using AI since the last update. I feel like I was rendering a 100 gig file verses just trying to use the type tool. Don't even get me started on letter spacing, that was a whole other challenge.

    When something that should take seconds is now taking multiple minutes with Illustrator constantly freezing or going to a not responding white screen for TYPE.........TYPE! REALLY?

    I7 8th gen chip, NIvida Force graphics card with 4 gigs. 32 Gigs of HDDR ram. You can't…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  8. illustrator crash when monitor goes to sleep and other

    Illustrator crashes when monitor goes to sleep. The program used to run in the 19.0 and the first 20 version in addition to all the versions before that when the computer monitor went to sleep. When the monitor was awoken your work would still be there. With the new updates, this is no longer happens and a crash report is not given. Also when creating a board size in the latest version of illustrator you cannot highlight all of the current dimensions and delete them to put in your custom dimensions like you have been able to in the past.…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  9. Buggy

    Very frustrating. Just simple task like tracing sketches with the pen tool, panning with the spacebar or swiping from layer to layers causes the program to freeze. I see the pinwheel more then I see the mouse.

    2 votes

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  10. .aic cloud document recovery fails without warning.

    When Illustrator crashed while I was working on an .aic cloud document, I lost a day's worth of work even though the settings are set to auto save every 5 minutes. This has worked before with no problem but this time there was no autosave recovery when restarting and no temp files in %appdata% either.
    Granted I was careless and forgot to manually save, however at no point was there any indication from the software that auto save was not functioning. Maybe displaying a warning of some kind when this feature is not working would help.

    As a sidenote, when…

    1 vote

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  11. Global swatches unlinking from grayscale gradient

    I'm on a Mac Pro using Mojave version 10.14.6
    Using Illustrator 2020 & 2021, both updated to latest iterations.

    I have a gradient one piece object, I turn a copy of it grayscale through the Edit Color feature > convert to grayscale, I extract the grays generated and ensure global swatches is on to keep swatches linked. Each of this swatch I rename to a specific designation. I used this grayscale gradient and use it as an opacity mask, this serves as a density mask that allows me to control the opacity of each section of the color gradient separately.…

    1 vote

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  12. Reflect Across Vertical Axis does not account for Variable Stroke

    I was making a vector in Adobe Illustrator using Variable Stroke. I wanted to make a mirrored copy of my original left-facing drawing to have a right-facing character. But when I mirrored it, the Variable Stroke did not match the original.
    Attached is what I was working on, also labeling the three areas where the issue is most obvious. Note how the stroke thickness is not identical.

    1 vote

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  13. Color picker preview doesn't match color field/document, matches monitor RGB instead

    1. Operating system: Windows 10 Pro. Version of Adobe Illustrator: 25.0
    2. When I select a color in the color picker, the circled color in the color field doesn't match the color in the preview. The color field matches the document, but the preview shows it as much brighter. It actually matches my monitor RGB since it matches the document opened in Windows photo viewer (see attachment). I don't have this problem in Photoshop. Everything matches. It looks like the color field is correctly color managed but the preview box is not.
    3. Expected result: I expect the preview to match the color…
    2 votes

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  14. Illustrator file showing "text import file" tab

    when i launch my illustrator file, it showing text import file, and i click ok. nothing is shown, just blank artboard.. please help me.. it's my important file :(
    even though the file size is 1MB, but when opened it doesn't show anything

    2 votes

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    1 comment  ·  Launch  ·  Admin →
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  15. Normal "Save" operation in recording Actions becomes a "Save as" operation

    Windows 10 Pro 64-bit 2004, Illustrator version 25

    When you create a new action and use "Save" it becomes a "Save As" where it displays a path.

    My scenario: I often have to re-save a batch-exported pdf again with normal "Save" so that all text is converted to paths for a print house via custom shortcut F12.

    Because during batching there is no option do convert the text.
    So I need a second run with recorded actions:

    • select all
    • convert all text to path (outlines)
    • save
    • close

    The normal save operation is required so this can work with any file…

    1 vote

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  16. Type on Path Brackets Not Appearing

    When using type on path tool (and then direct selection for realignment), the brackets to realign often don't appear regardless of how long you tediously go over the path trying to get the cursor to change. In the off chance we can get them to appear, often it isn't possible to drag the text fully to where it needs to be to go in place before the cursor jumps. This isn't happening in Photoshop, only Illustrator, which leads me to believe it is a bug.

    2 votes

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  17. Everytime new temp file saved

    using dell i3 whenever m saving file during working eveytime new temp file by name (~ai-d07c4c4b-3cab-4d58-8cad-3d0dfda6fc08) gets saved instread of original file pls fix this problem

    1 vote

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  18. Lost stroke when copying dynamic symbol

    Hi,

    We use a lot of dynamic symbols in the fashion industry to make colorways and keep the link with the original sketch which is in black and white.
    In Illustrator CC 2019 (23.1.1) and CC2020 (24.3) version on Mac and Windows, I noticed several bugs with the dynamic symbols:

    When I copy a dynamic symbol (CTRL + C / CTRL+V), the outline of the copy disappears.
    When I copy a dynamic symbol (ALT + Drag & Drop), the outline of the copy disappears.
    When I copy a dynamic symbol using CTRL + C / CTRL + F, the outline…

    9 votes

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    1 comment  ·  Symbols  ·  Admin →
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  19. Excessive fan and temperature in v21

    Hi. Upgraded to v21 from v20 when it was automatically available. I am on a Dell laptop 7501 with Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz and 40gb RAM. Since installing v21 when illustrator runs it constantly runs the fans up and CPU temp is generally above 80degrees, after about an hour the program crashes. All drivers are up to date. Switched back to v20 and no issues, no fan noise in operation and temp about 20degrees lower!

    2 votes

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  20. Expand path twith rounded ends to shape not working

    In Illustrator 25.0 a path with rounded ends will no longer turn into the equivalent shape. Instead, one end will be squared off, rendering the function useless.

    CC2021 is just so full of bugs right now, I'm currently downgrading to 2020 again. So sad, as the old, orange man would say.

    (OS X 10.15.7, Illustrator 25.0, 2019 iMac)

    1 vote

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