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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7716 results found

  1. 5 votes

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    6 comments  ·  Selection  ·  Admin →
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  2. relink bitmap file, or update link error

    every time i update the linked file, this annoying message always pop-up. it can't happen in the previous version of illustrator.

    1 vote

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  3. Illustrator v24.3にて同じ色のオブジェクト(または図形)をダイレクト選択ツールで選択後、塗りの色を白にすると落ちる

    Illustrator v24.3にて同じ色のオブジェクト(または図形)をダイレクト選択ツールで選択後、

    動作環境
    ・illustrator2020(24.3)
    ・macOS High Sierra(10.13.6) iMac

    以上の環境で使用しています。

    同色のオブジェクト(または図形)をダイレクト選択ツールで選択後

    カラーパレットから塗りの色を(カレーパレット左下の「塗りなし」「黒」「白」の場所)から「白」に変更すると

    アプリ自体が落ち、復元機能がオフにされてしまします。

    以前のバージョンでは問題なくカラーパレットから塗りの色変更ができます。

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  4. Extremely slow resize objects selected with multiple sublayers.

    The performance of resizing object is killing my Adobe Illustrator. Waiting (5 minutes don't helps).

    But If I scale the same objects but in a flat layer (single layer) it is done in miliseconds.

    The problem is only when I scale objects in multiple layers. But i need it to use in Adobe Character Animation

    The PC is very good (64GB RAM, 3700x procesor, Nvidia 2070 Super )

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  5. Icon font shows Tofu

    I created a font with emoji. I installed it in the Application support/Adobe/Fonts folder as I do with all fonts I test. Emoji characters like duck show two Tofu characters, although in the glyphs panel it is displayed correctly, please see attached screenshot.

    In all other applications, the character can be displayed.

    1 vote

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  6. Crash on save to old versions

    Whe you have vertically centered text areas and you try to save as an older version Illustrator crashes.

    1 vote

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  7. Illustrator 2021 won't initialize on Big Sur

    Illustrator 25.0
    MacOS 11.0.1
    iMac Pro, latest updates of everything. Nothing else running.

    Illustrator forever stuck on "Initializing..."
    Tried uninstalling, including preferences and reinstalling. Won't start.

    2 votes

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    2 comments  ·  Launch  ·  Admin →
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  8. The main menu in Adobe Illustrator 2021 has broken.

    The main menu in Adobe Illustrator 2021 has been broken help us fix the home menu at launch start-up system and get to work on killing all computer bugs in this desktop system Windows 10 Good luck!

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  9. Graphics Errors in Big Sur

    I have a brand new Mac Mini 2020, just released. I have been having weird glitches with graphics rendering, and I found this post
    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40978006-macos-big-sur-rendering-bug

    Looks like it has been closed for commenting, and blame on Beta. However, I still have the issue. I am on Big Sur 11.0.1 on a brand new machine running AI 2021

    I took advice and disable GPU Performance, and it seems to be working now.

    Just a heads up

    1 vote

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  10. adobe color themes not responding

    I am using Illustrator on my desktop, and it is the 2020 version. I'm trying to use the adobe color themes but when I click on it, it opens to a blank white window. I tried restarting my computer and exiting out of the folder, to no avail.

    2 votes

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  11. spell check locks AI without file already open to spell check

    I had opened Illustrator 2020 and wanted to open a file from the server, so I typed command+o on my Macintosh, but missed the "o" and hit command + "i" instead. [the keys are adjacent] This brought up the spell checker, without an open file. And there was no way to close the spell check window at all. the only buttons available were "start" or "done" which had no effect on the popover window. I had to force quit Illustrator 2020 to move forward. UI window closure buttons on the popover would have obviated this situation.

    1 vote

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  12. 25.0.1 Colour still wrong

    NOT AN IDEA—A BUG!

    The colour settings are still incorrect in the newest update.
    Totally unusable software, so back to version 24 again.

    The image on the right is correct from version 24. How that file displays in 25.0.1 is in the middle and the image on the left is the same jpeg as on the right imported into 25.0.1…!!!!

    3 totally different interpretations of the same colour. Insane.
    Mac 10.15.7

    3 votes

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  13. Notification Messages are gibberish

    Notifications in Illustrator appear with broken nonsensical text. Just random letters crossing over each other. See screenshot

    Using macOS Catalina 10.15.7
    and Illustrator CC 25

    2 votes

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  14. MacOX Big Sur Laggy

    I've noticed two issues with Illustrator 2021 running on macOS Big Sur.

    The performance is laggy when I try to move an image around. I hold the image and drag it. The image stops moving, then skips.

    Second, when I option hold an image to duplicate it, it sometimes doesn't work and drags the original image instead. I've noticed that I cannot drag the duplicate a certain distance from the original image.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  15. App crashes very often and linked graphics lose their link connection

    macOS Catalina 10.15.7
    Since upgraded to Catalina Illustrator crashes very often (approximately 4-5 times in 6 hours of a working session ) and recovery files' linked graphics lose their connection to the root files even though they were embedded. Every single recovery file' links should be relinked one by one again and again. I've relinked the attached file links 4 times so far. Please find an immediate solution to this issue.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  16. Crashing

    Since I updated 20 2021, I have has slow sluggish response and for no reason at all the program locks up and then crashes. Unfortunately I have to recreate all the art that I spent hours working on. Very Frustrated!

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  17. Resizing rotated rectangle using selection tool drags wrong side

    If I use the rectangle tool to create a square/rectangle, rotate it (for example, 45 degrees), then try to resize using the selection tool, it resizes the wrong side. For example, if I drag the bottom left side, it moves the bottom right side.

    I've included a screen record demonstrating the issue.

    Operating system is Mac, Mojave, 10.14.6

    Illustrator version is 25.0.1 (though this bug has been noticed in older versions)

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  18. Can no longer create new file from scratch

    Illustrator v 25.0 desktop on PC won't let me create new files from scratch or with preset details. It's forcing me to download templates to work from.

    Illustrator v 25.0 desktop on iMac works fine.

    1 vote

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  19. Lock object function not available

    When I try to lock an object to an artboard, nothing happens. I've tried using the hot key and accessing it via 'Object' on the menu bar and it's greyed out

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  20. Opening all my old files are blank

    When I open old logos and images I have created they are just opening as blank white canvases. Example file attached.

    1 vote

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