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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7892 results found

  1. Rotate tool

    In illustrator 25 rotation tool doesn't work well. It doesn't remember previous value, and set a random value every time
    Like this
    R-Return or double click on tool

    1 vote
    1 comment  ·  Tools  ·  Admin →
    How important is this to you?

  2. Locked background objects unlocking/moving when using lasso selection tool

    When I select using the LASSO tool, on screen shows the correct points have been selected, but when I then try to move just these selected points, Illustrator also moves the LOCKED background objects underneath. This error does not happen when I select using other tools. This is clearly a bug!

    33 votes
    26 comments  ·  Tools  ·  Admin →
    How important is this to you?
    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  3. Exporting from AI to Jpg/PNG - Thin line at bottom of photo.

    When exporting and AI file (Logo in this case) to a JPG/PNG format from AI, each image had a thin black line at the frame of the image on the bottom. There was nothing on the artboards that would have caused this. I had to open the exported images in photoshop and remove the line manually. Image attached.

    2 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  4. バウンディングボックスでテキストを縮小した後選択できなくなる

    バウンディングボックスでテキストを縮小した後
    選択ツールや文字ツールを使っての選択ができなくなる。
    ２０２０以降見られるようになり、２０２１にアップデート後頻発するようになった。

    1 vote
    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

  5. Pixelated patterns appearing across top of screen

    Since updating to Illustrator 2021 I get patterns of pixels appearing at the top of my screen and moving as the mouse moves. Not sure if anyone else has this, it doesn't happen in InDesign or Photoshop.

    1 vote
    3 comments  ·  Performance  ·  Admin →
    How important is this to you?

  6. Unknown error when exporting to jpeg or PNG

    I am trying to export my work to a Jpeg or PNG to work on photoshop but i keep on getting and unknown error. Please help I need this fix so i can complete my work. this is URGENT!!

    3 votes
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  7. Não consigo criar documentos novos personalizados

    O Illustrator abre normalmente mas não consigo criar um documento novo personalizado pois não existe essa opção disponível para mim.

    2 votes
    1 comment  ·  Properties Panel  ·  Admin →
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  8. Cannot place an AI or EPS file in a new document without it looking messed up (AI 25.0)

    I've tried placing AI and EPS logo designs into a new document and the logos are distorted. (Opening original looks fine). Weird scaling of individual parts and unexpected curves. It's a mess. Have to copy paste from original, cannot use place at all.

    1 vote
    0 comments  ·  Tools  ·  Admin →
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  9. Can't Switch Document Color Mode from RBG To CMYK

    When trying to switch document color mode in an opened document it will not switch the color mode.

    0 votes
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  10. Unsauber

    Vektoren lassen sich in Illustrator 2021 nicht mehr sauber und geschmeidig ziehen, Formen lassen sich nicht passgenau verschieben.
    Sie "hopsen" mit Absätzen und können nicht mehr (wie früher in den alten Versionen) sauber und geschmeidig platziert/gezeichnet werden. Ich würde gern wieder sauber und geschmeidig mit Vektoren arbeiten. Was ist da faul?

    1 vote
    0 comments  ·  Tools  ·  Admin →
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  11. Can't highlight document name or sizes to change...

    When I create a new document, I cannot highlight the name or sizes with my mouse anymore. I have to click and delete manually before inputting new information.

    4 votes
    1 comment  ·  User Interface  ·  Admin →
    How important is this to you?

  12. New Document Textbox doesnt' auto replace

    When I open a new document and try to title it, the text that is automatically in the text box"Untitled-1" does not auto-replace when you start typing. I have to manually delete the untitleds. Can you please fix that and make it auto replace when we start typing the title?

    1 vote
    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

  13. Overprint bug. Overprint check stays on

    Overprint check stays on, even when overprinting object is deselected. This causes confusion when printing.

    2 votes
    0 comments  ·  Print  ·  Admin →
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  14. Brush touch calligraphy broken

    The calligraphy brush when I go to draw is glitching and failing to work.

    1 vote
    0 comments  ·  Brushes  ·  Admin →
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  15. Issue with align to key object tool moving objects off the workspace not by the selected distance

    When I try to align with a key object, the objects move off of the workspace and not by the distance selected. I have created a video of the issue here: https://www.screencast.com/t/hz5lD32lOW

    1 vote
    Resolved (Comments Open)  ·  4 comments  ·  Align, Distribute  ·  Admin →
    How important is this to you?

  16. Selecting text in fields, like width/height field

    Make text/values selectable again by clicking and drawing, to ease replacing whole value or copy/paste a value. (used to work in older versions)

    1 vote
    2 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  17. text automatically changed to unreadable when using some cloud fonts

    Since version 2020, some time text automatically changed to unreadable when using some cloud fonts (as I only found this issue with cloud font for now)
    Need to restart program and the problem gone for a while, then came back!

    I use latest Mac OS and latest Adobe creative cloud version.

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  18. Placed images not saving out properly when saving as pdf.... they show up as blank white shapes

    I need help fixing this asap!

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  19. Some text is missing and creating a text box will cause lag and not work

    Windows 10 Enterprise, Illustrator 2021 v 25.0
    I open an existing file authored in older versions of Illustrator. My annotations (circles with number text boxes) have no text boxes, and my text is missing in other places. But most text remains.
    I can open a new file in v 25.0 and click text tool to add text. I can't type anything. I can try to click and drag to create a text box and it lags for minutes and does not allow me to type anything. If I try it lags again.

    1 vote
    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

  20. Color Theme Window isn't Expanding

    I have Windows 10 and Illustrator 2020 and 2021 installed on my desktop. When I click on Color Themes I get a narrow window that doesn't open up all the way and there is no way of trying to expand it on the sides. I can expand it horizontally, but not vertically. How can I fix this problem

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?
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