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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8068 results found

  1. 2021 Workspace isn't working

    Workspace is not showing up and automatically defaults to the "tracing" workspace when I try to change the workspace at all. Illustrator 2021 on windows is up to date.

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  2. drag and drop items from photoshop

    gives an error "not enough memory to place file"

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  3. Illustrator ne tient pas compte du réglage d'unité dans les préférénces

    Illustrator ne tient pas compte des unités spécifiées dans les réglages des préférences. Par exemple : lorsque dans les préférences, l'unité est réglée sur Pixel pour Général, Contour et Type ; dans la fenêtre Propriétés l'unité est en mm. Ceci même après relance du programme et réinitialisation des préférences

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. Shape are invisible/Glitch

    Hi, I use Adobe Illustrator 2021, and my laptop is Mac OS Big Sur. Recently, illustrator bugs often appear. When I drew the shapes/lines with a pen tool, the objects are invisible Or glitch. It suddenly happens, so I had no idea what I can do.
    When I zoomed out/in or tried to re-create in a new file, uninstalled and installed the app, I tried everything that I can do, but the result didn’t change.
    It’s inconvenient because even I drew all the shapes; after all, it’s invisible to see...I’m not sure what the reason is. Would you help me…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  5. 1 vote

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  6. Anchor point position is not precise as if snapped to an unknown grid

    So, the issue is with the anchor point placement on the artboard. At one stage the bug happens and I am not free to move my anchor points where i want, or I create a new file and it happens from this moment on. It is not linked with any of the preferences, resolution, snap to grid etc.. I tried them all.

    So I have to find a previously created file where that doesn't happen, replace the vector content, resize my file and I'm good to go.

    When it happens I cannot: snap to point, snap to grid, scale is…

    1 vote

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    2 comments  ·  Snapping  ·  Admin →
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  7. 拡大・縮小ツール

    拡大・縮小ツールのダイヤログで初期のチェックボックスが「縦横比を変更」になっている。縦横比を固定になっていてほしいです。

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  8. 3D - Extrude - Isometric Top is skewed so edge does not run parallel with Isometric - Right

    I made a square out of vertical rectangles of alternating colour and wanted to make it into each face of a cube.

    However, 3D - Extrude - Isometric Top (with no bevel or shading) effect is slightly skewed.

    Therefore, I cannot connect each anchor point to make a cube. See screenshot to see how the top's edge veers away from the right side.

    OS: Mojave 10.14.6
    Illustrator 2021: 25.0

    1 vote

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  9. Again and Again not responding or not opening.

    Hi and I am Atharv Pathak Sharma, I am 10 years old and I illustrate and design logos..., Today I am very disappointed by adobe Illustrator because it is again and again not responding or not opening, and before you all ask me which version of illustrator I am using, it is 2021 ok I want the problem to be fixed as soon as possible, and if you think that illustrator 2021 isn't launched then here's the proof https://getintopc.com/softwares/designing-tool/adobe-illustrator-cc-2021-free-download-1470232/
    Thank you.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  10. Saving issues

    I could not save my illustrations as any AI or PDF.
    After selecting save as PDF/AI it allows to save but there is no document saved in my targeted folder. Please help, i can only save it as JPEG

    1 vote

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  11. Art board non stop sliding to the right

    I use the latest version of the Illustrator on Windows and this bug appeared recently. (After I started to use Illustrator on my iPad and sync my documents with the cloud )
    When I open a new or existing document, the art board starts moving to the right and I’m unable to stop it. I reinstalled the app and restarted my laptop and still the same happening. Please help!

    2 votes

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  12. Warning Message "Partially selected objects..." Repeated

    The warning message repeats:

    "Partially selected objects cannot be set as key objects. In order to set an object as a key object, make sure the entire object is selected and try again."

    10 votes

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    2 comments  ·  Selection  ·  Admin →
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  13. Text cursor/text selection is invisible when inside group, and getting text cursor is jittery at best.

    The text cursor and text highlight selection don't appear when inside grouped text. Also getting the text cursor vs the selection cursor is very jittery. I'm running ai 25.0.1 on a 2017, 5K iMac, os Big Sur 11.1. I've attached videos of the poor functionality.

    6 votes

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  14. App Window size enlarges to fill all available Monitor space

    Have the window fill 60% of monitor space instead of 100%, so user can select the window size according to needs.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. 'Save As' isn't working at all

    Can't save anything or export PDF etc. through "Save As"

    1 vote

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  16. iCloud drive

    Illustrator thinks links are gone when files are being stored in iCloud Drive (even though the cloud version is still in the same folder on my computer). Please allow Illustrator to download linked files in iCloud Drive automatically so I don't have to download and relink manually.

    1 vote

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  17. Library Section

    On the library button. I cannot click the back button. It's not clickable.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  18. Import Multi Page PDF Font Outlined

    Single page import retain font formatting but automatically outlined when multi page PDF imported. Can this be fix? thanks.

    2 votes

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  19. Missing transparency in placed PDFs

    I do have issues with Illustrator displaying transparencies of placed PDFs as solid.

    Steps to reproduce:

    1. Open a new document.
    2. Draw two partially overlapping rectangles with different colors.
    3. Set he opacity of the frontmost rectangle to 50%.
    4. Save this document as a PDF with setting Illustrator Standard (see attached file).
    5. Open a second document.
    6. Place the PDF file.

    Expected result:

    The topmost rectangle should be displayed with transparency.

    Actual result:

    The topmost rectangle is not transparent.

    If you save the document with the placed PDF itself as PDF file, the rectangle is still transparent, so this is a display issue…

    9 votes

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  20. Workflow issues

    I’m recently using Adobe Illustrator in a MacBook Pro M1 and it’s a huge struggle get things done. Crashes all the time in every move I make... I’m working for hours in something that in normal conditions I would spend 1 hour (maximum).
    Needing some help here!

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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