Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7713 results found
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Shape builder not working consistently for the same shape after being moved
I have a perfect tangent (generated by code) that will work in the top part of the attached file. The bottom part will not work for the shape builder tool.
Reflecting the shape or moving it might fix one or both of the bits, and allow them to be "shape built". It might also break the possibility of "shape building".
1 vote -
Bug avec Catalina + cintiq 27HD + illustrator
I've been working for 3 years with Illustrator on a Cintiq 27HD and so far it worked perfectly.
I changed my old Imac (high Sierra) for a Macbook Pro on Catalina in june, and i work with the last version of Illustrator. I specify that my new Mac is clean and was installed by a professional, and that the MacbookPro is new. So there are no old files that could disturb the system.
I now encounter a bug on illustrator which is triggered after about fifteen minutes of handling illustrator (I work with the express key commands of the cintiq),…1 vote -
magic wand nonfunctional
The magic wand tool has never worked. It does nothing. No matter what option is enabled or what I click on, it is non functional.
2 votes -
1 vote
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Objects don’t align properly to artboards with guides placed on canvas
While guides have been placed in artboard objects will no longer align to artboard rather they extend far beyond the current artboard.
At the moment the only solution I've found to work is clearing the guides.
Thanks!
1 vote -
Although the color is selected, when I quickly select the area I select on my page, the color is not applied to the selected area.
When I quickly select the area I select on my page from the swatches, although the color is selected, it does not apply the color to the selected area.
Sometimes he never chooses. But it is necessary to choose very slowly.
It slows down my working speed and drags it to error.
We have 5 users here, we all ask for this problem to be corrected. This problem has not been before for the last 1 year, this event is driving us crazy.ediyoruz. Daha önce bu problem yoktu son 1 senedir bu olay bizi çıldırtıyor.1 vote -
Exported AI file showing Improper File Format.
File with Path Names not importing in any other software and gives error Improper File Format Line Excees 255 Characters.
I tried this in 2 softwares WASP3D and 3DS Max. in both softwares the file is not importing. I want the file with Path Names.
It is a world map also attached with this bug.1 vote -
Objects locked
Objects become locked in place for no reason - no obejct is set to lock.
This happens randomly when working with objects / shapes / strokes.The only way to get rid of the issue is to restart Illustrator.
4 votes -
Colour values change on their own! Very frustrating
Colours keep slightly changing over time, even as I am designing live inside a file!
I will enter an exact CMYK or RGB value to match our brands colours, then these values will change slightly all on their own.
I've been monitoring this for about 2 months now hoping this issue would be resolved in an update... but it hasnt been!
This is a massive issue! Colours have to be stable!
We need to be able to trust the program with things that are vital for a brand, like their COLOURS!
The attached image shows -
Top: is the original…32 votesThis problem requires an investigation, but not enough data is gathered yet to even start it.
Please provide these settings to help the team to deal with the problem:
1. The version of illustrator. OS and GPU model
2. Your color settings (a screenshot of the Color Settings dialog will do)
3. A test file with swatches which gets changed
4. A copy of this file when changes happen (if there is a difference in actual numbers swatches store)
Also, please check if the behaviour differs when you disable GPU mode and note that.
Send these to sharewithai@adobe.com (please also provide the link to this report for tracking purposes — https://illustrator.uservoice.com/forums/601447/suggestions/40866958) or share directly in the comments if you are allowed to share these files publicly.
It looks like this case is configuration specific, so if you are potentially willing to participate in the investigation of this issue by a…
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Window auto scrolling
When opening Illustrator the file auto moves to the right at a slow pace. When hitting Shift it jumps - it only stay still if the mouse is off the application. The art won't stay steady on screen.
4 votes -
Gaussian Blur Effect producing different results from 24.1.3 to 24.2 or 24.2.1
The Gaussian Blur Effect "Effect→Blur→Gaussian Blur" is now behaving differently in 24.2 than it was in 21.x. Updating to 24.2.1 did not solve the issue.
The issue: A designer applies a Gaussian Blur to a vector shape and sets the desired blur level to achieve the desired effect. When that file is opened by another user using 24.2 or 24.2.1, copying and pasting the object, or toggling the visibility of the Gaussian Blur effect (in the attributes panel) on the original object will change the visual appearance of the blur (the blur noticeably increases in strength).
This alters the intended…
6 votes -
Update 24.2.1 tool box dissappears, how can i fix it?
Update 24.2.1 tool box dissappears, how can i fix it?
1 vote -
Numbers disappear in text box when creating outlined text
On illustrator CC 2020 updated windows 10
creating a text box with text and numbers.
Aligning paragraph direction in right to left (middle eastern text alignment)
Right click on text box
Create outlines
The numbers will disappear
In the attached file there is a live text and an outlined one when the numbers disappeared13 votesI am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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SVGz No longer displaying on live web pages
Hi, I have been using Svgz files for a while now but the last couple of updates for illustrator the svgz files do not work. I have never been able to view these files till they were on the server So I would make both SVG and svgz files use the SVG to visually code then add the z to the file name on the server this worked well.
The Files always generate this Error in a browser window but not once served via a correctly configured webserver
This page contains the following errors:
error on line 1 at column…1 vote -
Illustrator 2020 (24.2.1) crashes when saving eps file
Illustrator 2020 (24.2.1) crashes with the following steps.
- Apply a calligraphic brush to the path
- Save the document in [Illustrator CS EPS] or older format and close it
- Open the document from step 2 and save it again
Confirmation environment
OS: macOS 10.15 (Catalina), macOS 10.13.6 (High Sierra)
Illustrator: v24.2.1Stock illustration services often require Illustrator 10 EPS, so we expect corrections.
Illustrator 2020(24.2.1)が，次の手順でクラッシュします。
１. パスにカリグラフィブラシを適用する
２. 書類を［Illustrator CS EPS］かそれより古い形式で保存し，閉じる
３. ステップ2の書類を開き，再び保存する確認環境
OS: macOS 10.15 (Catalina), macOS 10.13.6 (High Sierra)
Illustrator: v24.2.1ストックイラストサービスではIllustrator 10 EPSを要求されることが多いため，修正を期待しています。
26 votes -
Operation cannot complete because of an unknown error. [CANT] - Crashes and will not open application
Illustrator 24.2 and 24.2.1
Windows 10 HomeI've been getting the following error since version 24.2 but was still able to open and do work.
The operation cannot complete because of an unknown error. [CANT]Yesterday I chose to update to 2.2.1 thinking it might fix that error. Now I cannot open Illustrator at all. I am not an IT person, but I have already tried the following to fix it but to no avail:
-Restarting my machine multiple times.
-Uninstalling and reinstalling Illustrator with options
-Uninstalling and reinstalling Illustrator with remove options
-Going back to an earlier version
-Allowing…5 votes -
Hide artboards in trim view is not available
The ability to hide artboards in trim view is not available... Why? At certain times I don't want to see the black artboard line. Please add this functionality. Illustrator 24, high sierra 10.13.3
2 votes -
Gradient tool Illustrator 24 high sierra
The Gradient tool does not work well in Illustrator 24.0.3 using high sierra 10.13.3.
When changing anything with the annotator (color stops, angle, etc) illustartor will hang for several seconds, and nothing can be selected, so I have to wait for it to resume. Often times the gradient panel will blink continuously during this time, it's weird. It's like it's having a spasm. Everything with the gradient works fine in 22.1, so I've been using the older program when i have to use a lot of gradients. This is annoying though, to constantly switch between programs. Why would you, yet…1 vote -
Illustrator not saving 100% of the time
I'm finding Illustrator isn't saving every time I save documents, the last approx 3-4 weeks I've had to re-make approx 15 files that I had previously saved. Running Illustrator 24.2.1 + Windows 10 Pro (1903) but problem existed before this update. My co-worker is having the same issue. I've held off reporting it as I cant explain the mechanism for why it's only happening occasionally. would love a fix for this, was hoping the previous update would somehow fix it but hasn't unfortunately.
1 vote -
RGB Bug
I can't create a file in CMYK color format...everything even previous files have been converted to rgb. HELP!!
1 vote
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