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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7796 results found

  1. Clicking "Add to Dictionary" on the right-click context menu for spell check does not update red underline...

    When adding a word to the spell-check dictionary using the right-click context menu, the underline remains under the word. Shouldn't that get removed after adding the word to the dictionary? It does not get removed from other instances of the word in the document either.

    2 votes

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  2. New document (File > New) window does not display options and has overlapping text

    The "Create New Document" window doesn't display any options, just a blank panel. Also, the text is overlapping itself and unreadable. I cannot create a new document to any specified size.

    1 vote

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  3. File Save Window Font Styling Unreadable

    (System: MacBook Pro 16" OS X 10.15 Illustrator 24.2.3)

    When attempting to save a file, the save to window's text styling is nearly unreadable, the padding/margins are way too large, making the paragraphs very thin. Select buttons are pushed below fold, and window needs to be expanded to full screen in order to select where to save file.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. Edit Multiple Gaps at once not possible

    When a selection contains Dashed Lines with different Dash lengths, but equal Gaps, the Gaps can not be edited together.

    Ai copies the entered Gap value to the Dash size.

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  5. Not saving when i make changes and save. it is always original version when opened.

    Not saving when i make changes and save. it is always original version when opened.

    1 vote

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  6. export dxf

    When in large canvas mode, I can't export a DXF. nowhere in the "known limitations" document does it mention this. I can export other regular canvas size documents as DXFs in the same session of illustrator.

    Windows 10 Illustrator 24.2.3

    1 vote

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  7. Expanding simple paths autogenerates dozens of unnecessary bezier points

    Drawing 2 overlapping shapes or paths (or shapes expanded from paths) could once be reliably split/trimmed/etc cleanly using Pathfinder tools.

    Currently, doing so autogenerates dozens of unnecessary bezier points. This can be cleaned up using the smooth tool, but becomes a tedious process, especially given that the same cleaned shape will behave the same way if Pathfinder is used again.

    This is a critical part of my workflow that's become substantially disrupted by whatever change was made under the hood in the past 6 mos - year.

    My hope is that with the change to other drawing tools, this is…

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  8. GPU Performance is deeply broken - UI overlay refresh issue

    Within about 20-30 min of starting illustrator with GPU Performance enabled, everything goes haywire.

    It seems to be an issue with UI overlays such as art board bounding boxes and shape paths/points. As you pan about or adjust a shape, it seems that old overlays are not disposed and new overlays are just drawn on top resulting in layers and layers of overlays. The overlays are cleared if you zoom but when you start to pan or manipulate shapes again, the overlays continue to populate on screen.

    Images attached should illustrate the issue better then I can describe it. What…

    3 votes

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  9. 1 vote

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  10. Messed preview when opening multiple files

    Last file opened in Illustrator transforms the preview of all previous files to look like that last one I opened so I can not differentiate files because they all appear the same from tab to tab.

    1 vote

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  11. Bring back CS5 image trace controls and results, PLEASE!!

    Over the years, each update in Adobe Illustrator has resulted in poorer trace results for complex line work. I specifically keep an old Mac so I can run CS5 just to trace. Please bring back the advanced controls CS5 had so illustrators such as myself can use the updated version of Adobe Illustrator to trace hand sketched work. I've attached a sample to show you results from CS5 trace and the current Adobe Illustrator.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  12. Switched to another application, Unable to Save on return

    I initiated a Save, making a New Folder, switched out of Illustrator to Chrome to get a job number to add to the folder name, switched back and was unable to type in the new folder window, or press the Cancel or Save buttons, or use keyboard! Clicking around I noticed I could select type in the input text field in a screen position that was NOT where the input field was. I moved the new folder modal to where I could select type and I was then able to press the buttons! I must have moved the modal either…

    1 vote

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  13. crashes when select pull-down menu

    OS : Windows 10 Pro 1909 (18363.1016)
    illustrator version : 24.2.3 (64-bit)

    When selecting an item from the color mode or raster effect pull-down menu in a new document crashes app. It's a problem that has continued to occur ver 2020. I've tried uninstalling and reinstalling, but that doesn't solve the problem.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. When creating new document in 24.2, two artboards are created

    Creating new document. Two artboards appear, even though I only requested one. I also now have "video safe areas" showing in default and can't get them to not show upon setting up new document.

    3 votes

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  15. Files from Illustrator 9.x lose all layer names when loaded.

    Today I was looking through some old files and discovered that things I drew when Illustrator 9 was the new hotness lose their layer names when loaded; everything is just named "<Layer>".

    Observed on several versions from CC2018 (22.x, the oldest one on my computer that I can still run - maybe it's time to delete those older versions I still have kicking around) to 2020 (24.2.3).

    I've attached a file that displays this behavior. Ignore the request for a linked file that I didn't include, it's just a scan of a rough sketch.

    1 vote

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  16. Text on path gets selected when you marquee over empty space

    When I need to select something under the arc, like it’s shown in the GIF attached, I can use marquee and the the type object gets selected.
    Why?
    Did I click the path? No.
    Did I click the text? No.
    That’s just the 'Illustrator’s way'. Can you make an option to disable this nonsense?

    14 votes

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  17. Colour Hex Cut / Copy Error

    I'm switching between AE and Illustrator. Copying Hex codes from Illustrator and pasting them into AE.

    If I accidentally press Ctrl+X it starts misbehaving.

    It stops copying any codes and the clipboard has some SVG export code. I can't copy anything else unless I close and reopen Illustrator.

    1 vote

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  18. Creative Cloud item linked to "old" item when moving to another CC Library

    I have several Library on AI Creative Cloud (shared with a colleague). There is a "Final" Library where we store the design that will be used to print on final products, and there is a WIP (work in progress) library that we use for the yet to be released.

    In Final Library there might be an item call "1234a" and we would be working on "1234b" in the WIP library (1234b usually would be made as a duplicate from 1234a and then renamed and edited)

    Then we would place the 1234b on our artboard arrange several other items etc.

    Once…

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  19. Artboard moves when clicking in Recolor Artwork dialog

    Using Windows 10 English & Illustrator 24.3.1 beta.

    In them Recolor Artwork dialog (with the new color wheel), I can make the artboard move down or to the right by interacting with the "Dominant Colors" box.

    Steps to reproduce:
    1) With an open document, select artwork
    2) Open Recolor Artwork dialog
    3) Click in the "Dominant Colors" box, move the mouse slightly upwards, then hold the cursor where it is (around the top of the "Dominant Colors" box).

    Expected result: The artboard does not move
    Actual result: The artboard moves downwards

    *** the artboard can be moved to the right…

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  20. Illustrator's "Open..." dialogue box's File Format type dropdown Locks program

    1. System info: Windows 10 Pro v1903 Illustrator 2020 v24.2.3
    2. Launched the program, from the home screen, I went to File>Open... When the Dialogue box for opening a file popped up, I went to the filetype selector to the right of the file name field, and clicking the dropdown arrow causes the program to lock up.
    3. I expected a dropdown to allow me to filter visible by file types.
    4. I had to force quit the application.
    5. See attached for referenced dropdown selector.
    1 vote

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