7718 results found

1. TAB not working properly

   When I click TAB it hides or shows or the menus, but if I try to clck TAB immediately again, the function doesn't work. THis wasn't the case in the previous versions.

   TEST done on WIndows - Illustrator 24.2

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2. Different line thickness in two different panels

   The line thickness in the line panel is displayed accurately, however in the overall properties panel it is rounded up to a round number. As seen in the attachment, on the left is the line panel, displaying a thickness of 2,5 points of the selected element, whereas on the right the thickness of the exact same element is shown as 3 points thick.

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3. Allow to isolate a compound path when only a part of it is selected

   Since we can't isolate components of compound path and shapes it is strange that Ai won't isolate a whole compound path/shape when you select only a part of it.
   Try this:
   1. Create compounds path/shape — like a torus
   2. Use Direct/Group Selection tool to select only the inner circle if your torus
   3. The 'Isolate Selected Object' button won't appear on the Control panel and the assigned hotkey won't do anything.

   This should be fixed. Ai should allow to isolate a compound path/shape when you select a part of it.
   Also, I think that Ai should be able to isolate these components in the first place: https://illustrator.uservoice.com/forums/333657-illustrator-feature-requests/suggestions/40684777-make-isolate-work-for-components-of-a-compound-pat

   Since we can't isolate components of compound path and shapes it is strange that Ai won't isolate a whole compound path/shape when you select only a part of it.
   Try this:
   1. Create compounds path/shape — like a torus
   2. Use Direct/Group Selection tool to select only the inner circle if your torus
   3. The 'Isolate Selected Object' button won't appear on the Control panel and the assigned hotkey won't do anything.

   This should be fixed. Ai should allow to isolate a compound path/shape when you select a part of it.
   Also, I think that Ai should be able to… more

   14 votes

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   0 comments  ·  Isolation  ·  Delete…  ·  Admin →
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4. Illustrator 24.2 crashes while using gradient tool

   Right before I updated to the most recent Illustrator 24.2 I experienced the issue and then it continued after the update. I reset my preferences but it did not resolve the issue.

   OS: Catalina 10.15
   MacBook Pro (15-inch, 2017)
   Desktop Illustrator 24.2

   Thanks!

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5. Align to key object automatic selection in align Panel

   In the new update (24.2) I have "align to artboard" as a default but when I select multiple objects it automatically selects "align to key object" even after choosing the other multiple times. This is a new issue.

   Windows 10
   Ryzen 2700x
   nVidia gtx 1660
   16gb RAM

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   136 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminVarun Sharma (Sr Product Manager, Adobe Illustrator) responded

   Hi Everyone,

   We have fixed this bug in our latest release – v 24.2.1 which is available worldwide now. Thanks for your patience on this.

   Please note that after upgrading you might still see that Align To sets itself to Align to Key Object. If you see this, please manually set the Align To to the required setting, and this reported bug will not happen again. You’ll need to this one time only.

   The reason Align To might get set to Key Object after update is because Ai remembers your last Align To on subsequent launches as well. So, if your last Align To was Key Object before quitting/upgrading, after first multi-selection, it will set itself to Key Object. After you manually change it one-time, it will work fine.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

6. Tiny UI

   UI is super tiny and remains that way even if I choose "large scaling" in the UI preferences. I even updated the program and it's still an issue. operating on windows 10 and Adobe 2020.

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7. Not enough memory (RAM), cant apply 3D effect

   hello. every time i open a particular illustrator file, it says i dont have enough memory (RAM), and it doesn't respond when i try to apply 3D effect. please advise.

   7 votes

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8. Tools not loading

   OS: Windows 10, AI version 24.1.1.3

   Tool bar is missing since updating to 24.1.1.3. Can't seem to find a way to bring it back. Resetting preferences doesn't work too.

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9. Cannot view New Files

   • Using MacOSX 10.15.5 (19F101), Newest version of Illustrator CC
   • Open existing file file, create new file
   • EXPECTED: A new file gets created and I can see the artboard and work within the file
   • ACTUAL: A new tab opens with "Untitled" but cannot toggle to the new tab, and when attempting to break the new document out of tabs and input any objects (text, shapes, lines, or paste) into the "New" document, it creates/pastes into the first document opened, not the New one I created. Cannot manipulate any "New" document in any capacity with Illustrator, Photoshop, or Indesign (only ones I've tried on this Mac) as they all have the same bug, rendering the programs nearly useless.

   Need this fixed ASAP!

   • Using MacOSX 10.15.5 (19F101), Newest version of Illustrator CC
   • Open existing file file, create new file
   • EXPECTED: A new file gets created and I can see the artboard and work within the file
   • ACTUAL: A new tab opens with "Untitled" but cannot toggle to the new tab, and when attempting to break the new document out of tabs and input any objects (text, shapes, lines, or paste) into the "New" document, it creates/pastes into the first document opened, not the New one I created. Cannot manipulate any "New" document in any capacity with Illustrator, Photoshop, or Indesign (only ones I've… more
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10. eyedropper not working

    can't pick up colour

    1 vote

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11. Cmd+drag does not copy artboard

    Cmd+drag only moves selected artboard. No copy possible. No layers or content are protected. Option to copy artwork with dartboard is selected.

    Mac OS Catalina and latest version of Adobe

    2 votes

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    1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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12. Opening a PDF Bug - Not visible until selecting workspace

    I frequently open a PDF file in AI. Since updating to V24 (I run macOS Catalina v10.15.5 at the time of report, 6/15/20), if there are no files currently open, the artboard(s) will not be visible upon opening. I found a workaround, but it's still an inconvenience. To fix the issue, I select another workspace (which makes the file visible), and then return to my preferred workspace. However, the saved windows for that workspace are not visible until I zoom in on an artboard. After that, everything functions as normal and as expected, but the issue occurs every time I open a PDF with nothing else open.

    I frequently open a PDF file in AI. Since updating to V24 (I run macOS Catalina v10.15.5 at the time of report, 6/15/20), if there are no files currently open, the artboard(s) will not be visible upon opening. I found a workaround, but it's still an inconvenience. To fix the issue, I select another workspace (which makes the file visible), and then return to my preferred workspace. However, the saved windows for that workspace are not visible until I zoom in on an artboard. After that, everything functions as normal and as expected, but the issue occurs every time I… more

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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13. magically appearing anchor points

    When I join paths, use the pathfinder tools, or shapebuilder options, anchors that I DID NOT create, appear. There is no rhyme or reason to when it will decide to do it. So annoying. Over time this degrades the image when enlarging, shrinking, offsetting paths and a number of other features I don't want to waste my time listing. I don't care what you say about vectors and your program, I've been doing this a long time, it happens. I personally deal with vinyl plotters. Plotters don't like unnecessary or extra anchor points. It can slow down the cut process and cause inconsistencies in the cuts. Anchor points also increase file size and the amount of processing power. Two things aren't a big deal for me, but are for many other people.

    When I join paths, use the pathfinder tools, or shapebuilder options, anchors that I DID NOT create, appear. There is no rhyme or reason to when it will decide to do it. So annoying. Over time this degrades the image when enlarging, shrinking, offsetting paths and a number of other features I don't want to waste my time listing. I don't care what you say about vectors and your program, I've been doing this a long time, it happens. I personally deal with vinyl plotters. Plotters don't like unnecessary or extra anchor points. It can slow down the cut process… more

    5 votes

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    4 comments  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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14. toggle show / view all layers on all artboards not working ai 2020

    show all layers all artboards not working ai 2020
    have to click the eye to view each and every layer on each artboard/layer that is hidden.

    It will HIDE ALL layers using pull down menu or keyboard shortcuts -- but IF I have manually clicked a few layers to hide them, and then want to turn ALL back on at once -- it won't SHOW all layers either way of using pull down > show all layers menu or using opt shift click or Cmd shift click or CMD click or any kind of keyboard shutcut.

    The layers I have clicked manually all stay hidden until I manually click the eye back on. This is ridiculous.

    show all layers all artboards not working ai 2020
    have to click the eye to view each and every layer on each artboard/layer that is hidden.

    It will HIDE ALL layers using pull down menu or keyboard shortcuts -- but IF I have manually clicked a few layers to hide them, and then want to turn ALL back on at once -- it won't SHOW all layers either way of using pull down > show all layers menu or using opt shift click or Cmd shift click or CMD click or any kind of keyboard shutcut.

    The layers I have… more

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    0 comments  ·  Properties Panel  ·  Edit…  ·  Delete…  ·  Admin →
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15. alert() function is slicing the last word in the output window.

    Somehow the last word of an alert message to Illustrator keeps getting sliced. Notice in my attached example how the last word of my alert string "messages." gets cut off.

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    0 comments  ·  SDK and Scripting  ·  Edit…  ·  Delete…  ·  Admin →
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16. 24.1.2 crashes when saving down AI or EPS to CS6

    24.1.2 crashes when saving down AI or EPS to CS6.

    Oddly enough there is some difference – the .AI doesn't seem to save at all, but saving from .AI to CS6 .EPS when opened after crash seems to have saved down successfully.

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17. program freezes on layer reorganizing and moving shapes 24.1.3

    MacBook Pro OS Catalina 10.15.4
    2.3 GHz 8-Core Intel Core i9
    16 GB 2400 MHz DDR4
    Radeon Pro 560X 4 GB
    Intel UHD Graphics 630 1536 MB

    Using a Wacom Intuos M running drivers v. 6.3.39-1

    Illustrator 24.1.3

    When using computer's trackpad or drawing tablet I have encountered problems that render the program unresponsive.

    As I re-order layers in the layers panel and I when move simple shapes or groups of shapes across the artboard, the action is not performed. When hovering the cursor anywhere in the interface I see a circle with a strike through it, program is essentially frozen. I have been able to use the escape key to get function back but other times I've been compelled to force quit the program

    MacBook Pro OS Catalina 10.15.4
    2.3 GHz 8-Core Intel Core i9
    16 GB 2400 MHz DDR4
    Radeon Pro 560X 4 GB
    Intel UHD Graphics 630 1536 MB

    Using a Wacom Intuos M running drivers v. 6.3.39-1

    Illustrator 24.1.3

    When using computer's trackpad or drawing tablet I have encountered problems that render the program unresponsive.

    As I re-order layers in the layers panel and I when move simple shapes or groups of shapes across the artboard, the action is not performed. When hovering the cursor anywhere in the interface I see a circle with a strike through it, program is essentially… more

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18. Creates "ai2483293123FileName.ai" files

    I'm using 24.1.3 of Illustrator and I have come across these files popping up on my network drive. Are these now the "temp" files? Once these files are created, I can not delete them because Finder tells me it is currently being in use.

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19. Crash on open/new documenti after window 10 update 4560960

    After 4560960 update, illustrator crashes on open or new document.
    Uninstalling update does fix it.

    Windows 10 home, all latest updates applied, happens on 10 machines, all different hardware.

    Not sure if illustrator or windows bug. For now delayed updates for a week, hoping in a fix soon.

    2 votes

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20. Zero-height marquee

    Please study the GIF attached.

    1. I want to select an edge of the yellow-beige path
    2. I grab Direct selection tool and drag a frame over the edge — OK
    3. I make it faster — still OK
    4. I make it with my usual speed and get the marquee that has 0 height. It happens with me all the time! I don't fake it, I just automatically try to drag the less tall frame as possible, because sometimes I need to select quite a tiny segment. And when it happens — Illustrator selects nothing.

    Well, this is wrong.
    If you draw a rectangle with zero height — you would get it, right? Just compressed to a line.
    Surely it HAS some intersection, Ai just fails to trace it for me.
    I'd love to get it fixed.

    Please study the GIF attached.

    1. I want to select an edge of the yellow-beige path
    2. I grab Direct selection tool and drag a frame over the edge — OK
    3. I make it faster — still OK
    4. I make it with my usual speed and get the marquee that has 0 height. It happens with me all the time! I don't fake it, I just automatically try to drag the less tall frame as possible, because sometimes I need to select quite a tiny segment. And when it happens — Illustrator selects nothing.

    Well, this is wrong.
    If you draw a… more

    10 votes

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