7722 results found

1. Illustrator file not changing modification time and date after image link updating

   When I modify a photoshop image and illustrator automatically updates the link you can close the file without saving so it recognized the image link modification but did not require a save when closed. at this point file date and time do not update to current image replacement. this poses a serious problem in the commercial print industry. Archiving files is based on modification dates and times. If you don't update time and date on file with new image placed it has not
   been modified for archive. This is something that has changed in the recent cloud series updates. It was working fine since 2000 and now its not working properly. You need to stop relying design needs and pay attention to the industry as well.

   When I modify a photoshop image and illustrator automatically updates the link you can close the file without saving so it recognized the image link modification but did not require a save when closed. at this point file date and time do not update to current image replacement. this poses a serious problem in the commercial print industry. Archiving files is based on modification dates and times. If you don't update time and date on file with new image placed it has not
   been modified for archive. This is something that has changed in the recent cloud series updates. It… more

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2. Symbol mangling when exporting into svg

   I see an incorrect result when exporting into SVG through File -> Export -> Export As... -> save as SVG. I have two gradient filled rectangles presented as symbols (see .ai inside the attached .zip), one is blue gradient and the other is gray gradient. When export into svg, the resulting image shows both rectangles filled with gray gradient (see .svg inside the .zip).

   It looks like AI thinks both symbols are visually the same an merges them into a single symbol. If i use solid colors, this doesn't happen.

   As for SVG options see 'svg_options.png' inside the .zip.

   Check 'system_info.txt' inside the .zip for system info.

   NOTE: Change the attached file's extension to .zip to extract the related files.

   I see an incorrect result when exporting into SVG through File -> Export -> Export As... -> save as SVG. I have two gradient filled rectangles presented as symbols (see .ai inside the attached .zip), one is blue gradient and the other is gray gradient. When export into svg, the resulting image shows both rectangles filled with gray gradient (see .svg inside the .zip).

   It looks like AI thinks both symbols are visually the same an merges them into a single symbol. If i use solid colors, this doesn't happen.

   As for SVG options see 'svg_options.png' inside the .zip.

   Check… more

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3. Can't export or save files

   Every time I click Save As or Export no window pops up and I can't save any of my files.

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4. Window snaps out of view when switching from external monitor

   MBP, OSX Mojave, when using an external monitor with the laptop screen closed everything is cool, unplug the laptop and use built in screen everything is cool.

   Once I plug the laptop back into the external monitor with the lid closed AI will snap off screen someplace.

   If I use the mission control gesture (swipe up with 3 fingers) the window appears and I can drag it to another desktop, but then it assumes the same position off screen on the new desktop.

   The only workaround I have found is to unplug the monitor, resize the window and then plug back in.

   I haven't seen this behavior with any other app.

   MBP, OSX Mojave, when using an external monitor with the laptop screen closed everything is cool, unplug the laptop and use built in screen everything is cool.

   Once I plug the laptop back into the external monitor with the lid closed AI will snap off screen someplace.

   If I use the mission control gesture (swipe up with 3 fingers) the window appears and I can drag it to another desktop, but then it assumes the same position off screen on the new desktop.

   The only workaround I have found is to unplug the monitor, resize the window and then plug… more

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5. Working on a macOS Mojave 10.14.6, with Adobe Illustrator v23.1.1

   Working on a macOS Mojave 10.14.6, with Adobe Illustrator v23.1.1
   When having several documents open at the same time and in different tabs, out of the sudden all tabs show the same file. Forcing me to restart to be able to see again each tab with it's own design document.

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6. Applied gradient disappears and become black when applied to a compound path with a single anchor point included

   I use the same gradient for several objects in a illustration. When closing and opening the document, one of the objects the gradient disappears and is filled black. The preview looks fine.

   I already found the problem. It happens with compound paths with a single anchor point is included.

   AI 23.1.1
   MacOs 10.13.6

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   4 comments  ·  Gradients  ·  Delete…  ·  Admin →
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7. Doesn't open

   I cant open the app in my cellphone. I tap it and it seems like it is opening BUT after one second it closes again. I don't know what to do anymore. I closed the app and opened it again and happened the same, i also restarted my phone (like tree times) and there were no changes at all!!

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8. Menus stuck on one item

   After I relink something, the other tabs in that section get stuck on 'Links'. If I select 'Layers' it shows 'Links', if I select 'Libraries' it shows 'Links' and so on...

   Dragging the tab out and back in again doesn't fix it. I can't have all these items out in their own tabs as I don't have the room with all the other items I need on a day-to-day basis.

   This is very irritating as I have to shut down Illustrator every time this happens... which is all the time.

   I've attached screenshots so you can see the same menu under different tabs after I've clicked them. File names are blurred.

   After I relink something, the other tabs in that section get stuck on 'Links'. If I select 'Layers' it shows 'Links', if I select 'Libraries' it shows 'Links' and so on...

   Dragging the tab out and back in again doesn't fix it. I can't have all these items out in their own tabs as I don't have the room with all the other items I need on a day-to-day basis.

   This is very irritating as I have to shut down Illustrator every time this happens... which is all the time.

   I've attached screenshots so you can see the same menu… more

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9. PDF Security

   If I password protect a pdf and then re-open it and make changes to it. I am unable to just hit save. I have to save as again and put in a password again otherwise the pdf is no longer password protected.

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10. Saving my SVG in an invalid format. I keep getting the message that the SVG files I am creating are not valid when I try opening them.

    Saving my SVG in an invalid format. I keep getting the message that the SVG files I am creating are not valid when I try opening them.

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11. Can't open or create Illustrator files

    Illustrator CC 2019 won't open or create any .ai files since this morning.
    * Double clicking a file causes a crash
    * Opening a file through Menu > Open causes a crash
    * Creating a new file through Create new... causes a crash

    Illustrator asks me to send in a crash report, then closes.

    My system:
    Windows 10 Enterprise, 64 bit
    Version: 1903
    Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
    Installed RAM: 8GB (7.90GB usable)

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12. Wrong encoding of separation names when exporting to PDF/X-4 (should be UTF-8)

    When exporting to PDF/X-4 from Illustrator, the separation names are not encoded in UTF-8 (which is requested by the PDF/X-4 standard) but using the OS encoding (MacRoman on Mac - ISO-8859-1 on Windows).

    This makes the PDF/X-4 preflight to fail.

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13. Dialogue Boxes Pop-up on Wrong Display

    Despite all efforts, dialogue boxes will not pop-up on primary display, only the MacBook Pro display.

    Running Illustrator 23.1.1 on a MacBook Pro with OS 10.14.5 (Mojave), with Apple Thunderbolt Display as primary monitor. Mac system preferences "Arrangement" set to show Thunderbolt as primary. "Displays Have Separate Spaces" unchecked in Mission Control.

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14. Placing SVG object locks AI for >5 seconds

    Hello,

    On some AI installations, Placing an SVG file locks up AI for a 'long' time. Clicking makes the screen go black. After a relatively long wait, even for a trivial SVG file, the SVG object can be placed on the canvas. Placing a png does not show that slow down. On most machines this is not experienced

    What could be the cause of this?

    Tx

    Peter

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15. Files change type position/spacing when opening file saved in older versions of illustrator

    Files opened in 23.1.1 saved in recent previous versions of illustrator change spacing, position and kerning.

    I am working in 23.1.1 and the files in question were saved in a recent previous version. What happens is only certain fonts (all open type format in document) jump position by as much as 1 point. this has been confirmed on multiple machines running new version (23.1.1)

    It appears that kerning/spacing/tracking gets altered. The attached file shows the comparison between new version and old version. green highlights show amount of distance of shifting.

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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16. Illustrator 23.1 (64bit) hangs - hourly

    Didn't have a problem with previous versions.
    Updated to v23.1 (64bit) Windows 10 Home 1903 and regularly hangs.
    Sometimes hangs while working. Usually hangs when opening a new file, particularly when already have a file open. The files I'm using are less than 1mb so shouldn't cause issue.

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17. 23.02で作成したデータを23.1で開くと文字がずれる。

    具体的にはタブが飛んでしまい、リーダーに設定していた倍率が原寸に戻るなど。

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18. VoiceOver is not speaking in all of the Adobe software

    I am visually impaired, I have a hard time navigating around all of the Adobe softwares on the Mac. I use VoiceOver on my Mac as my screen reader. I was hoping if you could fix this problem as soon as possible. I am in college and I really need to use Adobe software in my corse.
    Thank you.

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19. Moving an artboard using the Artboard Tool moves non-overlapping paths and shapes in adjacent artboards

    Moving an artboard should only move paths and shapes within the artboard and paths and shapes overlapped from other artboards. If possible, overlapped paths and shapes should only move if a majority is in the selected artboard.

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20. Why is illustrator running so slow on my laptop?

    Illustrator runs really slow on my laptop running windows 10. It is provided by my employer and is one of the fastest you can currently buy. Im running 16mb RAM.
    A simple logo takes a minute or more to open. BUT when I take my laptop offline it seems to work alot quicker.
    No such issues with InDesign or Photoshop.
    So Illustrator seems to want to know everything I do and slows my workflow down massively. When I have a complicated peice of work I am waiting five minutes or more for it to either open or save. I save regularly as I don't like losing and redoing work when there is a crash.
    Can you please please sort it out. We pay for this and expect a certain level of quality and this is costing me money in added time to complete any work. ie it takes me much longer to complete a project.
    I bet you nothing will come of this post that helps me or sorts the issue.
    Adobe don't get in touch or listen to us.

    Illustrator runs really slow on my laptop running windows 10. It is provided by my employer and is one of the fastest you can currently buy. Im running 16mb RAM.
    A simple logo takes a minute or more to open. BUT when I take my laptop offline it seems to work alot quicker.
    No such issues with InDesign or Photoshop.
    So Illustrator seems to want to know everything I do and slows my workflow down massively. When I have a complicated peice of work I am waiting five minutes or more for it to either open or save. I save… more

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