8067 results found

1. command + z

   illustrator newest version 2020 in use:
   it has issues in reverting the latest action. the one before the latest and all the previous are reverted while that last 1 stays the same.

   lets say

   1- line modification towards left
   2- line resized
   3- point of line modified from point A towards B

   when pressing cmd+z only the actions nr 2 and nr1 are rverted. the position of the line in the nr3 doesnt go from B back to A. stays in B..

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   0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
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2. Width Tool shows no highlighted contour

   while using the width tool I notice the absence of an highlighted contour to see the modification of the line that could help to see better the size and proportion applied

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   1 comment  ·  Tools  ·  Delete…  ·  Admin →
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3. Save artboards as individual files - File name bug

   When I try to save an .ai and check "Save each artboard as a seperate file"
   Illy should create each file with my chosen file name, plus appended with the name of each artboard.
   Except sometimes it fails to append the correct artboard name. I always rename my artboards, and sometimes it just adds the default dartboard name.

   I'm on:
   2017 iMac
   macOS Catalina 10.15.2 (19C57)

   and,

   Illustrator 24.0.3

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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4. duplicate files

   I have one file that whenever I open it, it opens 2 of the same file. This does not happen to any other files I have. Just this one (attached).

   I am running AI 24.0.3 on a Mac.

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   2 votes

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. Mac OS Wacom brush lag

   UPDATE: I kept researching and found on another support blog to try hiding the rulers and right away my brush quit lagging by at least 85-90% improvement. Actions taken: View > Rulers > Hide Rulers. Weird, but it worked for me. I hope this helps anyone else with this issue. Ideally, we'd like to have this fixed so that rules can stay open, but nice to have a quick fix too.

   ORIGINAL PROBLEM:
   I'm on a MacOS Catalina (most recent Mac upgrade). I'm using a Wacom Tablet (up-to-date drivers) and the subscription version of Adobe Illustrator. My brush is lagging so badly that it's impossible to draw correctly and in real-time. This is only happening in Adobe Illustrator and it is up-to-date. I've tested Adobe Photoshop using my Wacom Pen and brush tool and it works fine. So I've definitely ruled out that it's my Wacom driver and/or pen.

   I should add that before I updated my Mac I was using the CS6 box version. But after updating my Mac I was forced to purchase the subscription based programs because this killed the CS6 boxed version. Prior to all of this, my brushes/pen tool was working smoothing and not lagging. In other words, never had this problem before. I've tried looking through troubleshooting ideas and nothing is working. Please advise, this is my work tool and I need my brush and pen to work properly.

   UPDATE: I kept researching and found on another support blog to try hiding the rulers and right away my brush quit lagging by at least 85-90% improvement. Actions taken: View > Rulers > Hide Rulers. Weird, but it worked for me. I hope this helps anyone else with this issue. Ideally, we'd like to have this fixed so that rules can stay open, but nice to have a quick fix too.

   ORIGINAL PROBLEM:
   I'm on a MacOS Catalina (most recent Mac upgrade). I'm using a Wacom Tablet (up-to-date drivers) and the subscription version of Adobe Illustrator. My brush is lagging… more

   4 votes

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6. "Save As..." behaving like "Save a Copy..."

   Mac Catalina, Illustrator 2020. Anyone else experiencing this? Go to do a Save As and it saves a copy instead and keeps you in the original file? So annoying.

   2 votes

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   3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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7. Not Loading Other Tabs

   When having multiple tabs open, Illustrator will not show the other art when switching to a different tab. Ex. Document 1 and Document 2 are open and I have been working in Document 1 for a while. When switching to Document 2 tab, the art for Document 1 still shows and does not switch to the other tab. I can pull Document 2 tab off into it's own window and it will show, but once placing it back into the interface, it goes back to only showing Document 1. This happens multiple times a day and is causing me to restart every time it happens.

   When having multiple tabs open, Illustrator will not show the other art when switching to a different tab. Ex. Document 1 and Document 2 are open and I have been working in Document 1 for a while. When switching to Document 2 tab, the art for Document 1 still shows and does not switch to the other tab. I can pull Document 2 tab off into it's own window and it will show, but once placing it back into the interface, it goes back to only showing Document 1. This happens multiple times a day and is causing me to… more

   8 votes

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   5 comments  ·  Performance  ·  Delete…  ·  Admin →
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8. Rasterize not working well on spot colors

   I used to work in Illustrator cc 2019 and rasterize images with spot colors don't have any problem. Now in new illustrator I have a BIG problem rasterizing images with spot colors. Please see attachments. And please solve this, I have to work in both Illustrators because of this bug.

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   1 vote

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   2 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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9. Can't place file on to artboard

   1. 10.14.6 and 24.0.2
   2. File > Place > Show Import Options > Place > Bug here... can not select multiple 'all' pages. Also, the fonts are not embedding from the placed file.
   3. Be able to have the option to select All or Individual Pages under Show Import Options.
   4. The selected page/s should be able to be inserted to the artboard with all links and fonts embedded.
   3 votes

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   0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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10. Illustrator ignores variable font kerning

    As described. Illustrator is not interpolating kerning data. Using a font that works well on everything but Illustrator. Left is view in Chrome, right in Illustrator.

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    7 votes

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Need More Info  ·  Anish Kumar responded

    Hi Alex,

    Thanks for reporting this issue. Are you facing it with any specific font? Can you please share the details of the font and value of kerning that you applied in snapshot?

    Thanks
    Anish

11. Blue background lines on Illustrator 2020

    Hello,

    I'm having an issue with illustrator 2020. When i start working sometimes the background of a file stars having some blue lines covering all of the canvas. horizontally and vertically.

    I'm using the latest release of Mac OSX Catalina on an Imac 2019.

    Thank you!

    2 votes

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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12. Ligatures in Baskerville URW

    Although ligatures appear on the Adobe Font Library website for "Baskerville URW" and are visible in the glyph panel, they will not update in Illustrator text object.

    3 votes

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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13. Unknown Error on AI 2020 Launch

    Mac Mini Late 2012
    OS Catalina 10.15.2 (19C57)
    Adobe Illustrator 2020

    Launching AI 2020 Generates pop-up message (see attached)
    Click Okay and blank UI loads (see attached)
    Quitting AI 2020 generates same message.

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    3 votes

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    0 comments  ·  Launch  ·  Delete…  ·  Admin →
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14. EPS files look slightly off in working document and exported files for web

    We have used .eps files for our logos for many years with no issues. Now, .eps files placed into a document (usually logos) appear just slightly off -- sometimes it will be the rounding of one of the letters, or a little chunk off the side of some letters. Some of the letters may appear to be outlined or thicker than others. In some cases, the issue is so subtle it isn't caught before going to print. Registered trademark symbols are often corrupted.

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    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. overprint preview not working properly

    This is new to me as of today. This is a process I have done hundreds of times in the past with no issue. I have not received or updated anything over the past week other than any Adobe updates I receive via the Creative Cloud.

    What I do is create a separate layer in a file to set up a kiss cut for cutting vinyl. I use a spot colour for this - same spot colour I have been using since day one.

    I apply the spot colour to the text or object - in this case a box with rounded corners. There are other objects - outlined text - that have the same effect applied to it.

    I created the box separately.

    I select everything on the layer I want to use to create a kiss cut for.

    I apply a 1 pt stroke to everything. I open the Attributes panel and set the stroke to overprint.

    I go to the Separations Preview and select Overprint Preview.

    Everything on the kiss cut layer shows that it is overprinting correctly except the box. All of the outlined text is fine - only the box is not behaving as expected.

    I quit Illustrator.

    I reopen Illustrator.

    The box now appears to be behaving correctly and shows that it is overprinting properly.

    I am working on an iMac, Retina 5K, Late 2015, 27-inch screen

    3.2 GHz Intel Core i5
    24 GB 1867 MHz DDR3 RAM
    AMD Radeon R9 M380 2 GB graphics card.

    Quitting and reopening is not an ideal solution.

    As mentioned, I've not had any issue until today.

    This is new to me as of today. This is a process I have done hundreds of times in the past with no issue. I have not received or updated anything over the past week other than any Adobe updates I receive via the Creative Cloud.

    What I do is create a separate layer in a file to set up a kiss cut for cutting vinyl. I use a spot colour for this - same spot colour I have been using since day one.

    I apply the spot colour to the text or object - in this case a box… more

    1 vote

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    0 comments  ·  Other...  ·  Edit…  ·  Delete…  ·  Admin →
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16. when you place a file, depending on how you click to place it on the artboard, appears just as a tiny dot, which you have to delete and go P

    Why not FIXING THAT so when you place it is placed the right size no matter how you lay it

    3 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. Illustrator ignores bounding box in standard EPS

    1. Details of your operating system and version of Adobe Illustrator
       Windows 10 Pro (1809) & Mac OSX 10.14.6
       Illustrator 24.0.1 (64-bit) and older

    2. The steps you were taking when you experienced the issues
       Opening a standard EPS file which follows the Adobe EPS specification as mentioned in https://www.adobe.com/content/dam/acom/en/devnet/actionscript/articles/5002.EPSF_Spec.pdf (e.g. EPS produced by Affinity Designer, InkScape, QuarkXPress, etc.).

    3. Your expected result
       Illustrator should show the correct bounding box (artboard) as defined in the EPS header. The following minimum requirements are set out on page 6 of the specification linked above: »An application importing an EPS file must parse the EPS file for DSC comments and extract at least the bounding box and resource dependencies of the EPS file.«

    4. Your actual result
       Illustrator does not show the correct bounding box as defined in the EPS header. Illustrator instead shows the bounding box used in the last opened file.

    1. Details of your operating system and version of Adobe Illustrator
       Windows 10 Pro (1809) & Mac OSX 10.14.6
       Illustrator 24.0.1 (64-bit) and older

    2. The steps you were taking when you experienced the issues
       Opening a standard EPS file which follows the Adobe EPS specification as mentioned in https://www.adobe.com/content/dam/acom/en/devnet/actionscript/articles/5002.EPSF_Spec.pdf (e.g. EPS produced by Affinity Designer, InkScape, QuarkXPress, etc.).

    3. Your expected result
       Illustrator should show the correct bounding box (artboard) as defined in the EPS header. The following minimum requirements are set out on page 6 of the specification linked above: »An application importing an EPS file must parse the EPS file… more

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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18. Sometimes click outside artboard to deselect object not working

    Illustrator v24.0.2
    I don't know what triggers this, but sometimes there's error in selection that causing the object to be highlighted and can't deselect it by clicking outside artboard with selection tool.
    This is getting frustrating. I really hope Illustrator get a renewal just by rebuilding the program from scratch without changing the initial tool since the bug is just too much.

    workaround :
    If the object is a grouped object, then double click it to enter isolation mode, and double click again to get out.
    If not, then, save and close and re-open the document.

    2 votes

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    1 comment  ·  Selection  ·  Delete…  ·  Admin →
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19. Layer stacks change not applied on different window (v24.0.2)

    On different window, the change of the object stacks (Ctrl + ] or [) doesn't seem to apply. Every time I change the order of the object, I have to close the window on the other and open it and place it again. this is so frustrating.

    1 vote

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    0 comments  ·  Documents and Artboards  ·  Edit…  ·  Delete…  ·  Admin →
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20. symbol option automatically open

    please help my my symbol option auto open how

    1 vote

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    0 comments  ·  Other...  ·  Edit…  ·  Delete…  ·  Admin →
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