Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7722 results found
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Fonts not updating on the fly
Copied from my forum inquiry that I eventually solved on my own...
I am a type designers & I use illustrator in building & testing fonts as part of my production workflow. I use the same array of font apps along with my cc2019 suite on 2 different machines. One is a mac mini one is an imac, both are on the latest mac os.
On the mac mini, with Illustrator open I can see changes to a font immediately reflected in the document. In other words if I replace a .otf or .ttf font file installed at mac hd/library/fonts…
1 vote -
Free Distort doesn't apply to certain gradient strokes
I was working on a type effect when I realized the Free Distort filter (found under Effect > Distort & Transform > Free Distort) doesn't apply when the selected object uses a stroke with a gradient that is applied along or across the stroke. Is this intentional? I hope it isn't since it doesn't seem intentional.
Here's how I did it.
Create a rectangle. Make sure it has a fill color. Then add a stroke and pick a gradient. Change the stroke style to be either the second or third option. Then apply the Free Distort filter to the object…1 vote -
Magic Wand on fill color/stroke color/stroke weight setting ignores text objects
Magic Wand on fill color/stroke color/stroke weight setting ignores text objects. This is very limiting when attempting to change colors on all text of a certain color. Only if the text is changed to outlines can I get the Magic Wand to selects all instances of text in a certain fill/stroke color/weight This limits the usefulness of Magic Wand...
2 votes -
PDF Import Problem
Opening a PDF in Illustrator 2019 23.1.1 - I select which page I want to open eg. 2 of 2, and it only opens the first page (not the page I wanted). No I'm not inputing the page numbers in the preview page panel (just in case you think that I am).
Import PDF pages as links is 'unchecked'.
Troubleshooting:
1) It works correctly if I open 'all' page with 'links checked'.
2) It works correctly if I open 'all' pages with 'links unchecked'.2 votes -
Increase font shortcut: Command + Shift + . no longer works
Mac OS Mojave 10.14.6, 3.2 GHz Intel Core i7, 16 GB 2667 MHz DDR4, Radeon Pro 560X 4 GB
Illustrator 23.1.1
Increase font shortcut: Command + Shift + . no longer works.
Decrease font shortcut DOES still work. Super annoying.
EDIT: I just realised if you press the decimal point on the number pad it works. The wrong "." seems to have been assigned the shortcut.
2 votes -
New document window sticks to single space when working in macOS
When you start a new document, if you switch spaces in macOS Mojave, the new document window sticks to the original space it was opened in instead of following the user from space to space. This can lead one to think that Illustrator is frozen or stuck as the workspace is locked when the new document window is open. Double clicking Illustrator on the dock does not switch the user back to the space the new document window is in.
1 vote -
1 vote
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eyedroper doesnt work anymore over symbols, neither bitmaps
In the past, eyedropper tool was working with symbol, right now completely ignores it and pick whatever object is behind.
1 vote -
Illustrator version 23.1 won't launch
Illustrator version 23.1 will not launch after initial opening upon install. On Windows 10 64 bit. It also will not start in safe mode. I uninstalled that version and went back to 23.0.6 and it seems to works fine.
1 vote -
Embedding link/image and it duplicates itself in top left corner
Occasionally, when i embed an image in the link menu, it will duplicate that image in the top right hand corner of my document. The one I embedded into the document is embedded, but the "new" duplicate is still linked. I just noticed this happening as of recently.
1 vote -
Scale Options greyed out
The Scale Dialog gives a lot of checkboxes. Unfortunately, some are only accesible for Pattern filled objects.
I would like to be able to Scale Strokes only, without scaling the Objects.
2 votes -
Activating fonts in Illustrator takes too long
The process of activating fonts in illustrator is taking way too long. Is there a way to make the process faster?
5 votes -
Move window doesnt update with most current move value
When I drag an object with the selection tool that move used to be reflected when I opened the move dialogue. However now that dialogue gets stuck on a previous move unless I use the direct selection tool to move the object.
I am using the most current version of Illustrator CC on a 2013 Macbook running Catalina.
1 vote -
Problem with Adobe Illustrator after Windows 10 update
After update of Windows 10, my Adobe Illustrator looks like a screenshot in the attachment. I need help. PLEASE.
2 votes -
application frame glitch?
- macOS Catalina 10.15, Illustrator 23.1.1
this has happened twice since updating. each time has been random and in the middle of working as usual.
suddenly, i will try to click on a panel, but nothing happens (none will open/expand unless moved from the bar to a separate panel). also when selecting a different document tab, the file name switches, but window stays the same. until you turn off the application frame. but if you do that, then when turning the frame back on, it's blank - no windows, tabs, panels, toolbars, etc. and wont let you turn anything else on…
3 votes -
text shifts to the left when updating in new version 23.1.1
when updating the text (created in old version 22.1 ) on new version 23.1.1 the texte shifts to the left. This is very annoying.
2 votes -
v23.1.1: Text with the "Outline Object" effect and Preview Bounds enabled has shifted to the right when opening an existing file
We have existing AI files with text, which has the following characteristics:
- Text has the Outline Object effect enabled;
- Illustrator preferences "Preview Bounds" is checked;
- Paragraph is "centred"When we open these AI files we find that the text has been shifted to the right a little bit.
This has occurred on both the Windows 10 and Mac OS Mojave operating systems. To fix the issue we downgraded to Illustrator 23.0.6
1 vote -
XP-PEN Deco Pro Medium drawing tablet not working on Illustrator
So I just got a new XP-Pen Deco Pro Medium. I have the latest drivers and the latest version of Illustrator CC as of 18-10-2019.
It seems to working fine on all interface elements. But on Illustrator It won't let me use the drawing pen anywhere on the canvas.
3 votes -
Fill Glitches when Previewing with the GPU
I work for a printing company, and we see this sort of glitch a lot. We also see it in the same design over multiple different systems so this must be an Illustrator issue rather than a compatibility problem with our graphics cards.
When rendering with the GPU, fill colors will extend out past the shape bounds. When we switch to render with the CPU, the glitch disappears. See the example attached.
This is a problem for us. We are losing production time because our printers on the floor see this and assume its an error with the artwork and…
3 votes -
Illustrator randomly deform random nodes and elongates them!
illustrator ver 23.1.1
os ver macos 10.13.6
16gb 2.8ghz hd5750gpu board.While working with illustrator (2018-2019 both are doing the same thing. While moving or duplicating curved objects around the page, or while saving the document, it's randomly picks a one of curve nodes and elongates them to random length. Done experimenting with other mac stations and same file, we cannot reproduce this behaviour. Uninstalled - reinstalled illustrator and updated os system didnt help either.
1 vote
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