Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7723 results found
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Eyedropper not picking the correct color from CCLibrary Artwork
eyedropper not picking the correct color from CCLibrary Artwork
everything is set to RGB from start to finish
this bug also exists if done in cymk from start to finish - the eyedropper will modify the color picked
there are no overlaying elements or any modifications done to the objects like transparency and so on1 vote -
Radial grid inaccuracy
Not many may use the radial grid, but if you're into special shaping and structures you need them often. Very often. They are a super tool to divide elements, for instance. Sadly, in CC this tool is no longer precise. Not all radial dividers meet the circle around them. This means not all radial dividers are equally long, which is a pain. Attached are screenshots of a portion of the dividers in a same-size radial grid in Illustrator CS6 and Illustrator CC 2019, and of what happens when I try to construct something in CC, which I have given up…
2 votes -
Match zoom
I always toggle 2 files with tool match zoom, but it's not working for CC18, but if I start match zoom option & manually select the second file then its possible
1 vote -
Drop Shadow Bug on Modal Dialog version 23.0.6 (64-bit)
When any additional option opens in the middle of the screen, it leaves the outline of its drop shadow after the dialog box has been closed. It will only go away if I completely restart my computer.
This is a major inconvenience and it's unreasonable to be expected to restart my computer every time I want to browse different options.
I've attached a screenshot showing the bug - I had the different stroke profiles opened. The issue happens when ANY option dialog box opens on the screen.
1 vote -
Bad translation in French for Embed a Linked Image command
I wanted to draw your attention on a problematic/erratic translation in the french version of illustrator (formerly it was ok, up to CC) : when you want to incorporate/embed a linked image, you go to the links panel menu, and instead of having "incorporer l'image" (incorportae/embed the picture), the option is "image(s) incorporée(s)" which means "incorporatED images", which is wrong, and totally misleading/confusing as it means the same as the other option, saying "montrer les images incorporer" (show incorporated images).
You really should correct this… and reactivate the possibility to incorporate images just by double-clicking an image in the links…
1 vote -
Unknown error when re-linking image
When I re-link an image I get a message saying "An unknown error has occurred."
I am adding this to the growing list of problems since upgrading to 2019.3 votes -
ILLUSTRATOR
I cannot express enough or write enough about how terrible adobe is. I have to use it for work and my program constantly crashes leaving me recovery files which is fine except WHEN THEY DONT RESTORE. I JUST SPEND HOURS ON SOMETHING AND THE PROGRAM CRASHED WHILE I WAS SAVING AND DIDNT RECOVER ANYTHING. IM SO LIVID. ******* FIX YOUR ******** ILLUSTRATOR PROGRAM.
1 vote -
Color Swatches added to a Library disappear at random or don’t get added
Color swatches have disappeared at random. I try adding new color swatches by a USER defined library, and it's adding only patterns, no colors.
4 votes -
pixel error
This happens a lot when I am working in Illustrator, I have to zoom in and out to see the correct color or for not seeing this issue. PLEASE HELP
1 vote -
missing "incorporate image" function in the Links panel menu
Mac os 10.13.6 illustrator CC2018
I don't have the possibility to incorporate images in the links meny panel, the function/option is not even featured, it is missing…
I checked online to see if this function had been moved elsewhere but apparently it should be there, so I guess I'm encountering a bug… and I need to incorporate the images…
Thanks for your help1 vote -
Save for pdf changes from Master .ai file
When I am developing a drawing, I need on occasions to send a pdf version off to my customer. Saving as pdf means that any further work I carry out whilst the program is still open is performed on a pdf file rather than on my master .ai file.
To overcome this problem, it would be handy to be able to 'Export to PDF' so that the original..ai file remains on screen and I can carry on working rather than having to re-save as .ai file first
1 vote -
Ai quits unexpectedly constantly
working on a new or existing file, Ai unexpectedly quits: on save, quits when i choose "edit link" and quits randomly- no idea why. does not save file at all, as if the file never existed and i need to start from scratch every time, even if i previously saved my work!
OS: Mojave 10.14.6
latest Ai cc version2 votes -
Constrain switch (chain link icon) appears as disabled when actually enabled
The constrain switch for w/h in the Transform panel is broken. When the panel is open, the option seems inactive (chain with line through), but is active. Has to be clicked twice to be really inactive.
1 vote -
Export for Screen Window not closing after export
Hello, I am currently running a windows 8 and Adobe Illustrator 23.0.6
I tried to export multiple files to Creative Cloud Storage through the export to screens menu.
I expected the export to screens menu to close automatically after exporting the images.
However this resulted in the export to screens menu remaining on the screen and preventing me from clicking off it. Currently the only way to get rid of this menu is to close down the whole program and restart it.
1 vote -
Double click on color picker in ver 23.0.6-Mac always clashes Illustrator.
Select text box or object => double click 'color picker' => freeze. Need to force quit every time.
MacOS= 10.12.6 Sierra.1 vote -
Random screen lines
Random lines showing up on screen.
os 10.14.5
ai20191 vote -
ellipse using basic brush is not smooth.
The ellipse tool using the basic brush comes out jagged and not smooth. All other shapes are not affected.
3 votes -
Embed images disappears/ becomes damaged after illustrator crash.
It started to happen after I changed to windows 10 and dobe updated the Illustrator version. Prevent this from happening, cause when images are embed I do not have any copies in my computer. They are just there in illustrator and lots of hard work might be lost.
1 vote -
Ai file really slow
I'm working on a file which is running very slow but i can't figured out why. I've followed all the steps in the "Performance" thread but it didn get better
File has a lot of graphics but it seems that the problem isnt my pc, Ram used is only 30% of total Ram
PC specs:
i7 5820k
GTX 980ti
16 gb RAM
1 vote -
Constant crashing, lagging, power drain,
Illustrator is constantly slow, lagging, crashing, unresponsive, and small files are acting like large files. I have been using Illustrator for 8 years, but now, it is affect my ability to do my job. I am so incredibly disappointed with the performance issues, slow response time, and I dread having to use this program now. The CS6 version was WAY better than this.
Please adobe, for all of your customers, fix what's broken before adding new features, and 16GB of ram is no where near enough to run this program anymore. 32... maybe.
2 votes
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