Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7722 results found
-
OSX Sonoma 14.1.2 closes Illustrator 28
I searched and couldn't find this issue. Currently using OSX 14.1.2 on a MBP.
16-inch 2021, M1 Max, 64GB mem, Sonoma 14.1.2
I keep getting the following error from the OS:
"Updated required for "illustrator"
This version of "illustrator" is not compatible with macOS 14 or later and needs to be updated. Contact the app developer for more information.FWIW, this happened on the 2023 version of ai as well, so I updated it to the latest 2024 just to be safe. I'm still getting the above error though, which is funny because there's nothing I could update to. So…
1 vote -
Screen glitching when moving cursor
Any idea what's going on here? Whenever I open older files to edit information I'm getting a strange glitching when moving the cursor. It doesn't matter if I switch to Overprint or Preview - the issue immediately comes back. I've also Quit and Restarted and the problem still persists.
Running 28.0 on macOS Ventura 13.6.1
So, so bored of these constant issues when updating your software.
1 vote -
Fermeture intempestive
L’application ne cesse de se fermer intempestivement
1 vote -
Arrow keys stopped moving selected objects
Selected objects are not moving with arrow keys (this was working fine earlier today). In the history panel it shows the actions as "Move" when I press the arrows, but the objects do not move with this method.
I had not changed any settings, verified the layers were not locked, tried it with a single object and got the same result. I tried this on both my Mac keypad and my bluetooth keyboard, so it isn't an issue with the keys themselves. I restarted my Mac twice and it has failed to resolve.
Additionally, objects have also been randomly selected…
1 voteThis got solved by changing the Keyboard Increment parameter in Preferences > General back to a normal value.
Since it’s the first field that gets active when the dialog is called, it seems like it’s very easy to change it accidentally. It’s not the first time this is reported, so if it happened to you — please try to see if you can recreate the problem intentionally.
-
Unable to select rasterized grayscale images
This has been a bug for a while now...
When trying to select/drag rasterized Grayscale images (rasterized in Illustrator), the image is unselectable — the only way to select the image is to go into Wireframe mode and click the bounding box. This doesn't seem to be the case with RBG or Bitmap rasterized images, only grayscale.
1 vote -
Error de bloqueo
Al utilizar el programa se queda colgado y me obliga a forzar salida. Luego de cerrarlo me tira que es un error de bloqueo.
1 vote -
Fill opacity, rgba color results in no color
Released Version of Illustrator (28.0)
Problem Description:
I can change the opacity of an element fill using fill-opacity attribute or by adding the fill like this: fill="rgba(12, 12, 12, 0.5)". But seems rgba color is not recognizable by AI, we see such element as black. If we save this as svg (save as -> svg), we can see that such elements do not have color at all, that why we see them as black.
Workaround: To avoid it we can use fill-opacity instead of rgba. But then, if we save such svg in the way like file -> export ->…1 vote -
SVG files with tabular-lining opened in Illustrator doesn't work properly
Problem decription:
An SVG file with tabular-lining text property applied to text doesn't work properly when opened in Illustrator (text is not aligned).
Use the following steps to reproduce the issue:
download attached BarlowCondTabularLining.txt file
replace .txt with.svg (unable to load an SVG file)
import the file to Adobe Illustrator
open this file in Google Chrome (or any other browser) to visually see the difference
Actuall result: Google Chrome: Values are alined on decimal point. Adobe Illustrator: Values are not alignedExpected result: Google Chrome: Values are alined on decimal point. Adobe Illustrator: Values are alined on decimal point.
1 vote -
1 vote
-
The work area moves by itself
The workspace moves by itself, I can't stop it, the arrows for moving in the program don't work, it's impossible to work in Adobe programs
1 vote -
Align to artboard can't change to Align selected objects
The default Align Artboard button cannot be changed to Align selected objects.
The version I am using is 28.0, mac system. I can't perform the point alignment operation, it will automatically perform the 'Align Artboard' function. 'Align' is a frequently used feature, so please fix it as soon as possible. Thanks1 vote -
グループ解除のエラー
データ作成中にグループ化したデザインをグループ解除を行なっても複数回行わないと解除されなくなっております。以前はデザイン全体を囲わなくてもグループ化されたデータを選択でも解除が1度でできております。1度で解錠できるように設定を見直していただきたい
1 vote -
「Illustratorの編集機能を保持」の不具合？ / trouble of "preserve illustrator editing capabilities"
１．OS / version
OS: Windows 10 Pro
version: 28.0 (64bit)２． 問題が発生したときに実行していた手順
Steps taken when the problem occurred(1) ファイル編集
Edit file
(2)「別名で保存」（ファイルの種類：svg）
"Save As" (file type: svg)
(3)「svgオプション」で「Illustratorの編集機能を保持」を選択
Select "preserve illustrator editing capabilities" in "svg Options"
(4) Illustratorを閉じる
Close Illustrator
(5) 同じファイルをIllustratorで開き、編集
Open the same file in Illustrator and edit
(6)「保存」（上書き）
"Save" (overwrite)
(7) Illustratorを閉じる
Close Illustrator
(8) 同じファイルをIllustratorで開くと、エラー発生&編集機能破損？
When the file was opened in Illustrator, an error occurred and the editing function was corrupted.最初の保存の時点で「Illustratorの編集機能を保持」を有効にして保存していたのに、編集や上書き保存をしているうちにIllustratorの編集機能が保持されなくなってしまっていると考えています。
３． 想定していた結果
編集機能が保持されている
エラーが発生しない４． 実際の結果
編集機能が壊れている
「フォントの問題」がでる。1 vote -
Illustrator 2024(28.0)でブラウザなどから直接貼り付けるとハングする画像がある。
macOS 14.1.1 MacBook Pro 2019 eGPU使用
28.0 発生
27.9 発生しない問題の発生
ブラウザやOffice系の画像をコピーペーストまたはDrag'n'DropでIllustratorのアートボードに貼り付けるとレインボーカーソルが発生しハングする。問題の再現性
「外部GPUを優先」時に発生、チェックを外すと起きない。アプリ側が『新しい Retype 機能を使用して画像内のテキストを編集します。』の表示をしようとした時の「外部GPUを優先」時の不具合か?
1 vote -
GPU Compatibility Issue
GPU is not compatible with Illustrator version 28.0
Following is the report showing no conflict:
System Components:
Operating System Windows v.10.0.22631.1
No conflicts to report.Video AMD Radeon RX 6800M v.31.0.22023.1014
No conflicts to report.Video AMD Radeon(TM) Graphics v.30.0.15020.1001
No conflicts to report.Audio AMD High Definition Audio Device v.10.0.1.30
No conflicts to report.Audio AMD Streaming Audio Device v.1.0.0.9
No conflicts to report.Audio ASUS Utility v.3.0.4.0
No conflicts to report.Audio Realtek(R) Audio v.6.0.9394.1
No conflicts to report.Audio Voice Changer Virtual Audio Device (WDM) v.1.0.0.1
No conflicts to report.Network MediaTek Wi-Fi 6 MT7921 Wireless LAN
…1 vote -
SVG embedded images not showing up in 2023 version
I am having an issue with reopening an already-saved .svg file, with an embedded image in the file. The image is not showing up when I re-open it in Illustrator 2023. This has me thinking that I did not save the svg correctly - choosing for the image within the svg to be embedded - when I go to File<Save As<SVG. But when I go to check the same file in Illustrator 2022 or in Inkscape, the embedded image is in fact there.
So this makes me think this is an Illustrator 2023 bug?1 vote -
Pencil drawing tool expanded menu doesn't work on Mac desktop Version 28.0
Correct problem with the pencil tool.
1 vote -
Can't manually enter values within the Properties toolbar
When I go to edit a value in the properties bar (for example, angle or stroke size), nothing appears when I type. This problem doesn't exist after reloading Ai but starts occurring shortly after working with the program. The values are still editable using cursors, but make design work very difficult since I can't simply type the angle, width, stroke size, etc.. that I want.
1 vote -
Font menu blank
Drop down font menu has stopped working in all illustrator docs.
Turned all fonts on / off in Creative Cloud, no change, it's also showing all fonts are installed on the CC app.
Creative Cloud is working fine
Illustrator is up to date (28.0)
Internet connection is fine.1 vote -
Illustrator crashes when using rotate tool
Using the rotate tool to rotate something freezes while rotating, and Illustrator never comes back (tried waiting for hours). Using rotate dialog box from the menu has no problem.
MacBook Pro M2 Max Ventura 13.4.1
Latest Illustrator 2023, 2024 same error in both1 vote
- Don't see your idea?