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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7840 results found

  1. AI man kann keine genauen Maße angeben. Zahl wird verfälscht

    Ich möchte einen Bug melden. Wenn man bei AI ein z.b. Rechteck anlegt und genaue Maße händisch eingibt z.b. 15cm springt das Programm automatisch auf 14,888888cm. Man muss es wieder und wieder eingeben bis es irgendwann nicht mehr springt und bei 15cm bleibt. Das ist sehr störend und sollte behoben werden.

    Auch sollte die zahl markierbar sein mit der Maus. Das ist sie zurzeit auch nicht.

    Danke und Viele Grüße

    1 vote
    1 comment  ·  Admin →
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  2. Illustrator WILL NOT LAUNCH on Apple Silicon

    I've been having this issue for a few weeks. Trying to launch Illustrator 26.0.1 on Apple Silicon (I have tried both the Apple Silicon version and the Intel version). I don't get the splash screen. The menu at the top of the screen loads, and says "Illustrator," but all menu options are grayed out. I can't open a file by right-clicking in Finder and saying "Open with Illustrator". Illustrator freezes/crashes at this point and the only solution is to force quit via the Task Manager. Please help!

    1 vote
    1 comment  ·  Launch  ·  Admin →
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  3. CMYK Files Colors are Displaying as RGB in Illustrator 2022 Version 26.0.1

    (Illustrator 2022) Open a new CMYK file, create a box, color Breakdown "87-75-0-0 "select the same CMYK color Breakdown "87-75-0-0 " (In Color Picker) that is clearly showing a darker color then what is behind the open select box.

    Screen Shot 2
    Open a new CMYK file in Illustrator (2021). Same process as above, now CMYK colors appear correct.

    1 vote
    3 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  4. scale or alt-move masked object: Mask scales as well or copies in the right place, just like normal objects

    When I scale or copy a complex object in which also masked sub-objects are present, the mask stays in its original position and size, even when it is linked.

    Sometimes I have to copy something 20 times and redo all the masking for that sub-object.

    Why does the Mask not behave lik all the normal objects that I copy and paste?

    1 vote
    1 comment  ·  Actions  ·  Admin →
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  5. File not located.

    Hello, i was doing work for my school and just as i had finished i saved the 2 pieces of work (2 seperate drawings) and about a couple hours later my free trial expires, so i cant access any of the files or anything. BUT thats not really the problem. I buy it for $30 just so i can get the files back and it keeps saying, file not located, or this file does not exist in this places anymore. so basically i lost my work i dont know how to get it back.

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  6. Tool menu doesn't open correctly.

    This is what Illustrator 2020 looks like after I upgraded to Monterey. Everything is super glitchy. Please update Illustrator.

    1 vote
    0 comments  ·  Tools  ·  Admin →
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  7. changing view size objects no longer show, or if I change an object it doesn't change until I change the view size

    I'll draw a box and select it, then click off but it still looks selected until I change the view size, or it will just dissappear from view all together.. Also I can't get any key commands to work, like select all or duplicate. I can't select points by dragging the direct select tool, and it won't join points. The whole program is buggy and nothing works. I have big sur 11.5.2 and a trial of Illustrator 26.01

    1 vote
    1 comment  ·  Actions  ·  Admin →
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  8. Resizing window distorts artwork and interface

    Selecting Edit>Recolor Artwork resulted in Illustrator distorting the contents of the user interface when the application window was resized. I was unable to replicate the problem after restarting Illustrator. The attached screenshot is not resized, it is exactly as Illustrator appeared after the bug manifested.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  9. Lag when mouseover on Font menu

    On macOS, if you click the "Type" menu in the menubar at the top of the screen, then hover over "Font" in the dropdown menu, there is serious lag as the fonts load. Sometimes if you're just passing over the Font option on your way to another item, you can experience lag for 3-5 seconds as the fonts load anyway.

    Illustrator 26.0.1, macOS 10.15.7, Macbook Pro 2019 16" 8 core i9.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  10. illustrator freezes when moving object, task that was not a problem before oct 21 update.

    Since last update, I have a problem moving some object in illustrator without it to freeze, making impossible to work. only workaround is to disable GPU acceleration, witch I don't like since I use scrubby zoom all the time now, and the experience is not as smooth.

    I made driver update to my graphic card (Nvidia Quadro P2000) everything is up to date.

    Please hurry... I consider uninstalling latest update so I can work more efficiently

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  11. Button Text Alignment Issue

    This is disturbing, This button alignment issue is seen in Indesign & Photoshop as well.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  12. New text set to wrong language

    Everytime I create a new text using the text tool, the language for the text is set to "English: EUA", but both my Illustrator settings and my document settings are set to "Portuguese: Brazil".

    I don't believe that there is a THIRD place where I need to configure this, so I imagine that it's a bug. Also, my Illustrator it's updated, but I've been experiencing this for a while.

    1 vote
    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  13. Bug eyedrop - contagocce

    the dropper sometimes does not detect the transparency of a layer.
    I have already checked in the dropper settings and the transparency is activated.
    after a short interval of time, on the same file, same levels, the dropper no longer detects the transparency but is limited to the appearance
    I report a bug to be fixed.

    1 vote
    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  14. Export to EMF

    I create new file in illustrator
    Add Text area and export as emf (or wmf)
    After then open in illustrator my emf file. Text is destroyed

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
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  15. "Can't print the illustration. File I/O error has occured while it's printing"

    Good morning, I am having issues with students printing to our laser engraver from illustrator. They receive the following error, "Can't print the illustration. File I/O error has occurred while it's printing". The teacher can print without issue with his login, but not the students with theirs. Not sure what is going on here. Any ideas? Thanks,

    1 vote
    4 comments  ·  Print  ·  Admin →
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  16. Menus aren't opening, or opening and closing fast. Isn't possible click and anything.

    On opening screen, it's not open Preferences menu or choose any options at document presets. The tab open and closes very fast.
    It's not access swatches, write the name of the file, access export menus, nothing.

    This problem started at version 22. Seem corrected, but the issue back after some minutes or hours of use. It's totally random.

    See videos below. Since september 2021.

    The issue is happening with other people at Adobe Community forum.

    1 vote
    1 comment  ·  User Interface  ·  Admin →
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  17. effcts, Apperance, Graphic desings

    will not do any commands! No drop shadows! Its bugging on all my work!

    1 vote
    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  18. Exporting file with white text saves as black (bug)

    Saving/exporting file with white text converts it to black text.

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  19. Paused tutorial video, can't play again

    Trying to use tutorials to learn Illustrator. Pausing video to try things within the program results in me being unable to press play to continue the video. This requires me to restart my computer if I want to watch the video again.

    1 vote
    1 comment  ·  User Interface  ·  Admin →
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  20. Random movement in text layers

    After saving and exiting Illustrator (26.0.1) on Mac OS Monterey (happened on Big Sur as well) when I open the file later the text layer have moved randomly. While not a repeatable bug, it does happen more than 50% of the time.

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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