Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

7717 results found

  1. Champ de texte invisible

    Tous les champs de texte ne sont plus visibles quand ils sont sélectionnés

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Consistent Display Bug

    1. MacBook pro 2021, big sur 11.4
    2. version 25.3.1

    On textured illustrations or illustrations using clipping masks, solid white boxes/sometimes pixel shapes sometimes larger, will appear. Some components I can zoom close enough in that they disappear, but some sketches I would be zooming in so far as to crop the sketch before the white boxes disappear.

    It is not the same as before where clipping masks would look completely unclipped. This is a different glitch in the newest update. It makes it so in order to take a screenshot of a sketch, I need to close and save and open…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Modifying stroke width of paths with mixed aspects totally erases their Appearance

    Illustrator 25.3.1 on MacOS Big Sur 11.4

    When I try to modify the stroke width of multiple paths that have mixed aspects, it totally erases their Appearance instead.

    In the attached video, I have 3 paths that are similar except for their stroke colour. When I try to change their width from 0,5mm to 1mm, their Appearance become "empty. :-(

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Help Cannot open Illustrator 2021 on MAC w/Catalina OS.

    Help...is anyone else having the issue of Illustrator on a Mac with Catalina OS, getting an error msg. saying I have read-only and need to change preferences to read-write??? I already saw and read thru the fix. I made sure my settings where set to that, they already were and am still gettng this error msg. What is happening?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Launch  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. レイヤー名が入力しづらい

    Mac mini (M1, 2020)
    Bigsur11.4
    Illustrator25.3.1

    日本語の変換周りの問題かと思うのですが、レイヤー名が入力しづらいです。Photoshopでは問題がないので、Illustrator固有の問題か、私の環境がIllustrator上でのみおかしいのかと思います。

    レイヤー名を変更しようとする時、
    1・バックスペースで消去しようとすると文字が確定してしまう
    2・Tagキーで変換候補を選択しようとすると文字が確定してしまう

    伝わるかどうか不安ですが、動画を添付します。
    ずっと困っているので解決したいです。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへご協力いただきありがとうございます。

    日本語の macOS のシステム環境設定>キーボード>入力ソースの「推測候補表示」が有効時に表示される変換候補ポップアップリストは、「Tabキーで予測された単語を選択」できる仕様です。

    しかし、Illustrator の場合、 Tabキーでは変換候補リスト項目の移動はされずに、パネルやダイアログ UI 上の次の項目に移動され、変換されていない文字が確定入力されしまうことを確認いたしました。

    追跡調査を行っております。
    開発の進展などがありましたら、こちらでご報告いたします。
    よろしくお願いいたします。

    Illustrator チーム

  6. Non-proper alignments

    This has been an ongoing issue since CS first began. Never had a problem with the old 10 or lower. If you grab a node from an object and move it say, to latch on to nearest node or object, it almost always picks some random and sometimes distant node or object, including itself (shown here). Should it not latch to nearest node? In order to properly latch, you have to pull out a guideline and place it where you want it to go, in order for it to recognize where to latch.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Capture not updating

    It seems my Adobe Capture library is not updated in Illustrator (in order to access new Colors or gradient I recently captured (works fine in Fresco)…)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. iMac M1 Big Sur - cmd-TAB doesn't bring main window to front

    Just moved to an iMac M1 running Big Sur. Using cmd-Tab to switch between Photoshop (or any app) to Illustrator 25.3.1 doesn't bring the main window to the front- it's hidden behind Photoshop.

    Have checked with other apps- all seem to behave as expected, ie: cmd-Tab brings all their interface to the front. It appears to be only Illustrator that moves floating palettes to the front but not the main document window.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Black Showing Up in AI Preview

    I'm working on macOS Big Sur 11.4
    3.5 GHz 6-Core Intel Xeon E5
    32 GB 1866 MHz DDR3
    AMD FirePro D500 3 GB

    I'm creating packaging dielines, and the white areas on my dielines show up as black in the AI preview and in the Mac preview (the colors appear normal in Adobe Acrobat). The printer is printing the wrong version with the black in place of white, and I don't know how to fix the file for the printer. When Illustrator is open or when the file is open in Acrobat, the colors are fine. It's only in the…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. No tools available

    Mac OSX 11.4 (20F71). Illustrator 25.3.1
    Very often when working in a document (either a new document or an existing document) the tool I am using will change to a crossed-through pencil and beep whenever I attempt to do anything. I have to restart the app, and this often does not restore the tools to a functioning state. This is incredibly annoying and renders Illustrator virtually useless.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Rotated Artboard

    BUG: Some how the artboard is rotated and unable to keep it straight. The entire document is rotated and it is difficult to work that way. Can this be fixed ASAP?

    Mac OS: 11.4 (20F71)
    Illustrator Version 25.3.1

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Illustrator 25.3.1 Increase Text with Shift Option Broken

    When I hold down shift and option key to expand text it won't enlarge the text.
    Not sure what I am doing wrong or if this is a bug. Would be super helpful if your team were to fix this issue if it were a bug.

    Thank you for all that you do.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,

    Thanks for reporting this issue, Illustrator team really appreciate this.
    Unfortunately we are unable to reproduce this issue in house.

    Can you help the Illustrator team to isolate this issue further so that we can nail this down?
    1)Kindly provide small video describing the issue , Test file(Via File→Package) with which you are able to reproduce this issue and share with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.

    Thanks and Regards
    Ankit Goyal
    Illustrator Team

  14. 3d-Kreisel Darstellung und Renderfehler | 3d rotate render error

    3d renderings are perse buggy (see PDF) create invisible geometries (although switched off), render errors on the assembly line.

    The preview is miserable. I can't explain this to any customer, nor can I expect them to! In part, AI files were invited to be transparent in places where they shouldn't be.

    I have been using Illustator since 1990 and there is no other program that is as buggy and impractical as Illustrator. Fast is different.


    German:
    Die Vorschau ist miserabel. Das kann ich keinem Kunden erklären, noch zumuten! Zum Teil werden eingeladen AI-Dateien an Stellen transparent, an dem sie es…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Bounding Box is invisible on Apple display, but not on MacBook

    I use a MacBook Pro with a Thunderbolt Display attached. With recent upgrade, the bounding box becomes invisible when viewed on the display, but is visible when viewed on the MacBook. Artboards are also very pale grey, very hard to see, (when adding new ones)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. create new

    nothing comes up with create new file, need to use create new file from template all the time.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Punktmuster Vektorpaket

    Die Bibliothek Punktmuster Vektorpaket ist leer in früheren Versionen ist es nicht so
    vorübergehende Lösung: Eröffne das Dokument in der alten Version und bearbeite es der aktuellsten

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. ブレンドツール 

    ブレンドツールでブレンド軸の置き換えを行ったところ、クローズドパスでは1/4程埋まらない。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. illustrator crashes 25.3.1 when saving files

    Illustrator crashes when saving to server or trying to open files from server. Iv had more success dragging files directly into illustrator from finder as opposed to using file>open. Also, having issues with illustrator saying that some files are locked when i try to open. using new iMac (24-inch, M1, 2021) version 11.4

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    環境依存の問題と思われます。

    最新版でも同様の問題が発生する場合は、お手数ですがカスタマーサポートにご連絡ください。

    よろしくお願いいたします。

    Illustrator チーム


  • Don't see your idea?

Feedback and Knowledge Base