7698 results found

1. Missing workspace when using external monitors

   When I use my external Monitors (Dell, only 3 month old) in combination with my newest generation MacBook Pro Illustrator crashes all the time when the monitors are set into standby-mode. Strange to say this issue only appears when the monitors are in standby-mode for more than 10 Seconds!

   After 10 seconds waking them up illustrator only shows one of my tool-options. No toolbar, oder canvas. At the moment it's really hard for me to work with this issue because i need to restart illustrator all the time to get rid of it.

   in my overview illustrator shows up, but by clicking the window nothing happens. Screenshots attached.

   When I use my external Monitors (Dell, only 3 month old) in combination with my newest generation MacBook Pro Illustrator crashes all the time when the monitors are set into standby-mode. Strange to say this issue only appears when the monitors are in standby-mode for more than 10 Seconds!

   After 10 seconds waking them up illustrator only shows one of my tool-options. No toolbar, oder canvas. At the moment it's really hard for me to work with this issue because i need to restart illustrator all the time to get rid of it.

   in my overview illustrator shows up, but… more

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2. Type tool not working - it looks to create a placement box but text does not appear. Windows 10, AI version 23.0.1

   Type tool not working

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3. text change when opening in Illustrator CC 2019

   Illustrator 23.0.1 on Mac OS 10.12.6
   I have issues when I open a document that was created in Illustrator CC2017 in CC 2019. It seems that the text spacing is different, so sometimes some characters are changing to the next line!
   See example exact same document between CC 2017 and CC 2019

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4. Annoying opening screen

   I reinstalled the system. I removed and reinstalled Adobe Illustrator. No solution. I don't understand why the problem is caused.
   Mac Mojave 10.14.2
   Adobe Illustrator 23.0.1

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5. Vectorise text doesn't work on text mask

   There's a bug in Illustrator (all versions MacOS 10.12.6):
   when there's a non-vectorised text mask in a file and you do select all -> vectorise text, the non-vectorised text mask will not be vectorised.
   Then when you re-open the file on a computer without the active fonts, it won't give you a warning that there's a missing font!
   Only when you click on the mask it will say that there's a font missing.

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6. start up screen flashing black and white

   when i open adobe illustrator the screen flashes black and white continuously and the menus close instantly when i click on them. i can open a new document by pressing ctrl n but cannot click on any of the menus.
   this only happens when i am signed in, which i need. i can sign out by quickly clicking the sign out button in the help menu before it closes again, but this is not ideal.
   this only happens in illustrator CC 2015, not photoshop.

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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

7. Illustrator 23 PDF-export: everything in caps after update 23.0.1

   Dear Adobe,

   I updated some time ago to Illustrator 23.0.1 in Windows 10. And I run into a problem that drives me crazy. I work for a company, and our corporate font is the "Rotis" series (truetype). We use that for everything of course. The problem: When I export a file from Illustrator to PDF, the PDF is completely build up in capitals and the spacing is totaly incorrect. Below you can find the example. When I exchange the font to Arial e.g., the problem is not there. Also in all previous versions of Illustrator, the problem has never been there.

   @Adobe; I was in contact with Aman Arora (amaarora) of the Indesign support team because Indesign 14.0 had the same bug. That problem was solved in the 14.0.1 update. See discussion: Re: Indesign 14.0 PDF-export: everything in caps after update The problem should be known by your support. Could you please find this bug also in Illustrator, so I can work again with the new Illustrator? Attached you find the sample files!

   Dear Adobe,

   I updated some time ago to Illustrator 23.0.1 in Windows 10. And I run into a problem that drives me crazy. I work for a company, and our corporate font is the "Rotis" series (truetype). We use that for everything of course. The problem: When I export a file from Illustrator to PDF, the PDF is completely build up in capitals and the spacing is totaly incorrect. Below you can find the example. When I exchange the font to Arial e.g., the problem is not there. Also in all previous versions of Illustrator, the problem has never been… more

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   4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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8. Type Tool Craziness

   The latest update to Illustrator CC seems to have completely rendered the type tool useless. It's not stable, it has trouble selecting text. It has trouble staying active. Is this a compatibility issue with the touch pad? If need be, I can create a screen recording of all the craziness it's doing.

   Using a MacBook Pro 2018 with 32gb Ram
   OSX Mojave 10.14

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9. Very slow working when raster imiges are placed.

   Why Illustrator can't be as fast as Indesign with images placed or linked?

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10. Type on Circle Path Centers at 45º

    When I type on a circular path, something I've done a million times, it now centers at 45º instead of 90... despite anchor points at the cardinal NESW.

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11. Letter outlines distorting bug

    In type, I noticed that some curve points looked like they had 'kinked'.
    But checking the Glyphs font master and the generated font, all was fine.
    Strange thing is that in Illustrator the actual vector line is correct (no kink, in highlighted blue on the attached image) but the black-filled area DOES have a kink (see the version where I added a magenta outline - the circle indicates a kink).

    It’s like Illustrator is rounding off the values of the point placements when rendering on-screen displays, but still preserving the actual paths (which are not seen when printed - just the rounded version).

    Font sample is 60pt, image is counter of '6'.

    In type, I noticed that some curve points looked like they had 'kinked'.
    But checking the Glyphs font master and the generated font, all was fine.
    Strange thing is that in Illustrator the actual vector line is correct (no kink, in highlighted blue on the attached image) but the black-filled area DOES have a kink (see the version where I added a magenta outline - the circle indicates a kink).

    It’s like Illustrator is rounding off the values of the point placements when rendering on-screen displays, but still preserving the actual paths (which are not seen when printed - just… more

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12. adobe illustrator crashes and loses my artwork consistently

    idk maybe just make an app that works

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13. 2018 Illustrator CC is crazy slow / extreme lag on fast touchbar mac

    AI is extraordinarily slow to do anytlhing, even select tools, or draw or duplicate objects. I have a very fast computer:
    2016 MBP 2.9ghz intel core i7
    16gb ram
    radeon pro 460
    running OS 10.13.6
    I have 60gbb free of space on my SSD.

    I haven't worked in AI for several years, but I'm deeply familiar with PS, and I'm following a tutorial on how to draw a geometric shape. So thats what I'm doing in the project. Very simple stuff.
    
    https://www.youtube.com/watch?v=qQXrYGcrFpw

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14. Can not select the group completely by clicking the respective target column button. This happens when the first object inside the group is

    Can not select the group completely by clicking the respective target column button. This happens when the first object inside the group is hidden.

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15. bars on the screen when moving (arm tool)

    bars on the screen when moving the arm tool

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16. Bug: Cannot scale a horizontal line via center box handle

    Hi,

    in Ai CC2019 I cannot scale a horizontal line via the center box handle. The only way to it, is to use the direct selection tool (A).

    see: https://feek.d.pr/drpiNK.gif

    == feek

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17. General Performance Issues and Font Issues

    The Issue that I'm having see screenshots happens randomly in adobe applications like Illustrator.

    I followed the instruction the adobe support gave me with the link, but there where no issue so I send you the last step, more details. Re-install fonts or Creative Cloud etc. don't solve the problem. I have this problems here and there since more than a year now.

    macOS Mojave Version 10.14.02 (Issue appears also in older versions)

    The latest Issue I have sometimes is, If I save the Illustrator file and saving is done, Illustrator jumps back 3-4 steps (undo). So after I save I will see a older version of my design in illustrator, which makes working on the artwork confusing, did it save, delete, what happend. After I re-open the file everything is back where I saved it.

    Another issue that I run into is that If I select a object a bigger bounding box appears, containing other elements somewhere on the artboard. In relation to that I'm also sometimes unable to select objects and move them, the bounding box moves or the object jumps back to its position.

    I can't explain the issues more, I just share my experience and these issues happen randomly so capturing those is like catching air. I taked already with the adobe support and followed all instruction but the team still don't know what it is and how to fix it.

    I wish that in 2019 the overall performance of illustrator gets better.

    Happy new creative year 2019

    The Issue that I'm having see screenshots happens randomly in adobe applications like Illustrator.

    I followed the instruction the adobe support gave me with the link, but there where no issue so I send you the last step, more details. Re-install fonts or Creative Cloud etc. don't solve the problem. I have this problems here and there since more than a year now.

    macOS Mojave Version 10.14.02 (Issue appears also in older versions)

    The latest Issue I have sometimes is, If I save the Illustrator file and saving is done, Illustrator jumps back 3-4 steps (undo). So after I save… more

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18. I fail to change default fonts in Illustrator CC 21.0.0 with the method on web

    I fail to change default fonts in Illustrator CC 21.0.0 with the method on https://helpx.adobe.com/illustrator/using/fonts.html#Changethedefaultfont. I changed the Character Styles, but type is still Song type

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19. Color blend control panel

    Trying to change a fill in a preexisting color blend. Control panel only allows shifting the current blend, not adding or changing color. Any time the color pallet is selected, the blend control box disappears. Adobe is adding more features is cool, but taking away the basic features we've had for years is uncool.

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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20. ILLUSTRATOR CRUSHES WHEN I CLICK ON THE BRUSH TOOL.

    Illustrator crushes everytime I click on the brush tool. I have reinstalled the Illustrator and its not working. I am using a hp z800 running windows 10 with Nvidia Quadro K2000 as my gpu. Please Please Help

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    Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks & Regards,
    Raghuveer Singh