Smart guides don't work properly
It has been too long for this not to be working right yet. Smart guides aren't smart enough. When smart guides snap to something it has to be exact, not .05 pixels off. Close enough is not good enough. Also, when I drag over an object it needs to snap to that object, not some random shape clear across the pasteboard. If I have to zoom in 2600% to manually align something (which I often do) smart guides and snapping have failed. Is there some ridiculous setting I have to change to get this to work the way it's supposed to?
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.
Stéphanie Noverraz commented
Since I cannot post a video in the reply, I have uploaded an example to my DropBox.
It shows a similar problem (which I think is related): pen tool snapping to another point than the one highlighted by the Smart Guides.
Valerii Mamedov commented
Let me add a small comment to smart guides. The smart guides doesn't snap to point text. From the words "at all".
I completely agree with the above comment as well. Smart guides were working for me up until I installed Illustrator 2018. I had to reinstall the previous version because I couldn't find a solution. I had thought to reset the preference file but just gave up out of frustration. The "unsmart" guides were causing a complete work stoppage for me and were starting to cost me money because it prevented me from getting projects completely in a timely manner. This needs to be fixed. It's too bad that Adobe swallowed up FreeHand, I loved that program.
Agree 100% with the above comment. Guide snapping in general is pretty pathetic. It doesn't snap at all... trying to get a guide in the center of an object is just about impossible. Adobe should focus on getting the small things right!