397 results found

1. The colors in the closed file are persistently and almost forcibly trying to enter the palette.

   Let's say a spot color was used in a previous work and somehow copied. Later, when the file job is finished and I start another new job even though I have closed it, the copied color in the closed file persistently and almost forcibly tries to enter the palette. I tried to describe it simply in the video.

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   9 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   @enisio We are able to reproduce this issue with the steps you provided. Thanks for not letting this go

2. Eyedropper tool not showing correct colors sampled outside of Illustrator

   When I click and drag the eyedropper tool outside of Illustrator to sample a color from something else (a website, pdf document, etc.), the color isn't correctly picked up.
   For example, if I move the eyedropper over something orange, it shows in Illustrator as blue or black; even if I sample a large white space, it shows in Illustrator as a different color. It seems to only be showing sampled colors as white, neutral, black/gray, and shades of blue.
   The program is up-to-date.
   I tried it in two browsers, Chrome and Safari, and the results were the same in both.
   I tried quitting and restarting Illustrator and both browsers and nothing changed. When I sample colors inside of Illustrator, it reads correctly.

   When I click and drag the eyedropper tool outside of Illustrator to sample a color from something else (a website, pdf document, etc.), the color isn't correctly picked up.
   For example, if I move the eyedropper over something orange, it shows in Illustrator as blue or black; even if I sample a large white space, it shows in Illustrator as a different color. It seems to only be showing sampled colors as white, neutral, black/gray, and shades of blue.
   The program is up-to-date.
   I tried it in two browsers, Chrome and Safari, and the results were the same in both. … more

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   Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   We have seen this issue specific to macOS 10.15. Enabling “Screen Recording” access right to Illustrator resolved this issue.

   You can change this setting by going to Apple > System Preferences > Security & Privacy > Screen Recording and add Illustrator Application.

   Please try this and reply in comment if the above suggestion worked for you.

   -Rama
   Illustrator Team

3. Illustrator CC won't embed color profile correctly

   Windows 10 64-Bit
   Illustrator 22.0.1

   Whenever I am saving an Illustrator .ai file with the checkbox for embed color profile checked, the resulting file does not have a color profile embedded correctly. When I reopen that file in Illustrator it seems to have the correct profile embedded but in Bridge or InDesign the file appears to have no color profile attached. If I export the same file as .psd file Illustrator embeds the color profile correctly.
   My colormanagment is synched via Bridge.

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   Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

4. CMYK colors get recalculated in a document with color mode changed from RGB to CMYK, using Color Picker

   According to the user, they often receive files created in RGB mode, and they have to convert them to CMYK, using File > Document Color Mode, make specific changes and push documents further. And while the document becomes CMYK, Ai keeps recalculating supplied values, as if these get double-converted via RGB space.

   There are easy steps to reproduce this problem from scratch.
   1. Create a new RGB document, using Web Document Profile
   2. Go File > Document Color Mode > CMYK
   3. Create a rectangle
   4. Open Color and enter a CMYK color, like 15-30-45-15, tabbing through values. Press Enter while being in the last K field.
   5. Open Color Picker again and check the values.

   Expected — CMYK 15-30-45-15.
   The one I get, using my Color Settings, is 21,15-32,8-47,81-7,71

   If I enter these same values in Color panel — they get accepted fine.
   Sometimes the Color Picker becomes sane and stops converting, but I haven’t figured out actions needed... perhaps something with the order of focusing fields?

   My guess is that somehow Ai treats the HEX field as the last selected one (even though it’s not), adn uses the value in it as the final choice...
   Please fix.

   According to the user, they often receive files created in RGB mode, and they have to convert them to CMYK, using File > Document Color Mode, make specific changes and push documents further. And while the document becomes CMYK, Ai keeps recalculating supplied values, as if these get double-converted via RGB space.

   There are easy steps to reproduce this problem from scratch.
   1. Create a new RGB document, using Web Document Profile
   2. Go File > Document Color Mode > CMYK
   3. Create a rectangle
   4. Open Color and enter a CMYK color, like 15-30-45-15, tabbing through values. Press Enter… more

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5. カラーコード入力で色を変えると戻れない

   Illustrator 26.2.1
   windows10 21h1

   カラーモードRGBでカラーパネルもRGBでの作業で、カラーコード(#と6桁)を打ち込んで色を変え、前の色に戻したいなとctrl+z(取り消し)を押すと挙動がおかしいです。
   まったく戻らなかったり、カラーコードを打ち込む前の操作に戻ったりします。

   コミュニティに投稿し、再現されている方がいるのでバグだと思います。

   ご対応のほどよろしくお願い致します。

   https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E3%82%AB%E3%83%A9%E3%83%BC%E3%82%B3%E3%83%BC%E3%83%89%E3%82%92%E6%89%8B%E6%89%93%E3%81%A1%E3%81%99%E3%82%8B%E3%81%A8%E6%88%BB%E3%82%8C%E3%81%AA%E3%81%84/td-p/12870738

   7 votes

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   Under Review  ·  PCM Maro responded

   Illustrator 製品版フィードバックへのご協力ありがとうございます。

   ご報告いただいた「カラーパネルの RGB カラーコードでの色変更が、操作（アクション）として正しく認識されない現象」の再現を確認いたしました。

   開発の対応状況などは、こちらでご報告できればと存じます。

   今後ともよろしくお願いいたします。

   Illustrator チーム

6. CMYK Colors change by themselves randomly

   Watch as I simply keep trying to specify a color in a CMYK document. Simply changing the hex code, then deselecting the element, then double click the fill box to open the color, and sometimes it stays, sometimes it changes. I change it, it changes again. I need this to work 100% I can't have colors randomly changing on me after I specify them. I can also trace similar color problems back since v6 or so - had many color inconsistencies between illustrator versions, this constant color shift battle has to be fixed

   Mac 10.13.6
   Illustrator CC 23.0.2

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7. Swatches Info doesn’t work for the only swatch selected

   If you only have 1 swatch selected you can’t create a Swatches Info from the Swatches panel’s menu. The only way to make it work is to make it 2 colors, select them and create the object, and then remove the unneeded color card from it manually.

   6 votes

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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Ai Beta now allows creating Swatch Info for one swatch only

8. Dragging a gradient slider stop changes the opacity of other stops on the slider

   Hi all.
   Since I was asked by one of the Adobe employees, here's my post.
   Windows 10.

   I am getting seriously miffed. After using Illustrator ever since the nineties I can no longer do what I need so, so often: duplicating a color stop in a gradient while keeping the other stops as they are.

   Say I have the following:

   Stop 1 - position 0 - Opacity 0
   Stop 2 - position 25 - Opacity 100
   Stop 3 - position 75 - Opacity 100
   Stop 5 - position 100 - Opacity 0

   I need a zero opacity stop on position 50 and 'Alt-drag' the stop on either 0 or 100 to position 50 to copy it.
   This always worked, but no more.
   Instead, in the latest version it removes the opacity values from every stop it passes.

   If I 'Alt-drag' an opaque stop the same happens, all stops that used to be transparent are now fully opaque.
   It sometimes even affects stops in the vicinity, sigh.

   I can't work like this. I mean, I know workarounds, but I simply want to get on and work normally (fast). Can we hope for a speedy fix?

   Hi all.
   Since I was asked by one of the Adobe employees, here's my post.
   Windows 10.

   I am getting seriously miffed. After using Illustrator ever since the nineties I can no longer do what I need so, so often: duplicating a color stop in a gradient while keeping the other stops as they are.

   Say I have the following:

   Stop 1 - position 0 - Opacity 0
   Stop 2 - position 25 - Opacity 100
   Stop 3 - position 75 - Opacity 100
   Stop 5 - position 100 - Opacity 0

   I need a zero opacity stop on position… more

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9. Blue is now purple

   When selecting a vibrant blue with the color-picker it shows it correctly and when it is applied it looks purple. (the color's HEX is correct though)

   This also happens when I drag&drop an image that has vibrant blue colors in it.

   Any ideas why this is happening?

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10. Some freeform gradients change when selected with one or more other objects

    The problem always seems to affect the same objects and certain color groups. I've attached two pictures: the first shows the gradient I created, the second shows how the gradient changed the instant I selected it with another object.

    Please view this thread, as it includes a complete description of the problem and several photos:

    https://community.adobe.com/t5/illustrator/why-does-an-object-s-gradient-change-when-i-select-or-move-the-object/m-p/11602618?page=1#M252528

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11. Eyedropper STILL not wroking on grouped objects in Illustrator 24.2.3

    When using the eyedropper on grouped objects, it'll show correctly in the color panel, but it'll only apply the stoke color to the group. Please fix this! The eye dropper has not worked for grouped objects for way too long now.
    Windows 10
    Illustrator 24.2.3

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12. Problem Illustrator 24 does not support the old PANTONE libraries

    I tried to follow your guide: https://helpx.adobe.com/illustrator/kb/pantone-plus.html, that I always used to insert the old PANTONE libraries and have a conversion to CMYK instead of LAB and in this version it doesn't work.

    I contact the online chat and they replied that this thing with ILLUSTRATOR 24 is no longer supported, and it is absurd.

    I also tried to install the prereleas 24.0.1 but it doesn't work.

    I can't work without this.

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    6 votes

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13. Generic Color Palate

    I am using the newest version of Illustrator. Within the last week or so, my generic CMYK color palette has changed. The percentages that make up the color are different on nearly every color. My black color swatch used to be 100% black. Now it is C:74.97 M:67.92 Y:67.05 K:90.15. Everything in my document is set to CMYK. I changed nothing. My yellow is C:6.18 Y:96.55. It used to be 100% yellow. All of the colors have this issue. Please let me know how I can get this back to the normal way. I've been using Illustrator for the last 23 years and have never experienced anything like this.

    I am using the newest version of Illustrator. Within the last week or so, my generic CMYK color palette has changed. The percentages that make up the color are different on nearly every color. My black color swatch used to be 100% black. Now it is C:74.97 M:67.92 Y:67.05 K:90.15. Everything in my document is set to CMYK. I changed nothing. My yellow is C:6.18 Y:96.55. It used to be 100% yellow. All of the colors have this issue. Please let me know how I can get this back to the normal way. I've been using Illustrator for the last… more

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14. Mirrored objects with freeform gradient applied loose their fill

    When drawing a picture of several parts, each of which is filled with freeform gradient there is a problem as soon as you select the entire object gradient disappears on one of the parts or strays

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15. Making changes to rgb vector artwork causing color changes

    Using the latest version of Illustrator CC, when I open a particular logo (a multi-layered object with active strokes) and make any changes (ex: outline strokes, rotate, re-scale, etc), I experience a color dulling and color changes to the entire logo.

    Oddly enough this only happens with the RGB version of the logo, not the CMYK version of the logo. And when I cmd-z these actions the color dulling / color changes won't revert back. In all of my years using Illustrator I've never witnessed this strange behavior, which is why I assume this is a bug.

    Even stranger, after the color changes appear, when I try applying the same exact color swatch to all layers, some of the colors still remain dull. For example, if I select the leaf in the artwork (which consists of a color fill and a stroke) and I apply the same color swatch to both the color fill and stroke, the stroke shows a dull color, yet the color fill shows the actual color. Even though all layers and groups show 100% opacity. The file has been set to RGB color mode, has been converted to RGB, and I'm using RGB swatches.

    Can someone please look into this? I'm unable to make edits to my files. Could this be a result of opening a PDF file that was created in a past version of Illustrator on another computer? I wouldn't think that would be the issue since the file doesn't use anything fancy (just brush strokes and color fills), and this doesn't explain why I'm not experiencing these problems with the CMYK version of the same exact artwork.

    Using the latest version of Illustrator CC, when I open a particular logo (a multi-layered object with active strokes) and make any changes (ex: outline strokes, rotate, re-scale, etc), I experience a color dulling and color changes to the entire logo.

    Oddly enough this only happens with the RGB version of the logo, not the CMYK version of the logo. And when I cmd-z these actions the color dulling / color changes won't revert back. In all of my years using Illustrator I've never witnessed this strange behavior, which is why I assume this is a bug.

    Even stranger, after… more

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

16. Recent Colors is adding the [None] swatch as K=0 and apply white

    When fill is focused, setting [None] adds the white (K=0) chip into Recent Colors sections.
    Doesn’t happen for strokes.

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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi Everyone,

    We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    
    

17. Color picker picks a color behind the OK button

    When using the eyedropper in Color Picker, when you click OK it samples the color behind the OK button instead of the one selected with the eyedropper.

    Apple iMac M1 Sequoia 15.3.2 (24D81)
    Illustrator 29.4

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    5 votes

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    Under Review  ·  3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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18. Spots and Globals are converted into process colors when included into Swatch Info

    If we pick several spot or global color swatches to display in Swatch Info, the resulting color chips won’t be using the actual swatches picked — these would become process color copies — while Ink Types are shown as 'Spot' for spots... which are not... and no information about some being 'Global'.

    I realize this connection would have to be monitored, refreshing cards when a swatch is changed...
    But this is what is expected. This is what scripts that offer a similar functionality do.

    If we choose to convert these into process colors, we can just can select one and press the button in the Color panel... yeah, it won’t work for several of these selected, but that’s another problem.

    If we pick several spot or global color swatches to display in Swatch Info, the resulting color chips won’t be using the actual swatches picked — these would become process color copies — while Ink Types are shown as 'Spot' for spots... which are not... and no information about some being 'Global'.

    I realize this connection would have to be monitored, refreshing cards when a swatch is changed...
    But this is what is expected. This is what scripts that offer a similar functionality do.

    If we choose to convert these into process colors, we can just can select one and… more

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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Ai Beta now keeps spot and global swatches intact when used in Swatch Info. Changing swatches gets updated on canvas, both in values displayed and the color.

19. Swatch Info renders a saved tint as yet another copy of the main global color

    The feature doesn't work correctly with tints for global colors.
    When a new tint of a global color is saved into Swatches, it gets displayed as an un-tinted one by Swatch Info, as the image shows.

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20. Color guide issue/bug

    When I click on color in "color guide" it doesn't work. So shape has (let's say) "old" color. I can click on "new" color 10 times and nothing happen. Some colors works, some colors doesn't response.
    PLEASE FIX.
    Thanks!

    MacOS Monterey 12.0.1 Illustrator 2022 26.0.1

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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