Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
424 results found
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CC Library to Illustrator Swatch: Name Length Bug Creates Magenta Spot Color
When adding a Color Swatch to Illustrator from the CC Library:
If the CC Library item's name is over a certain number of characters, Illustrator cannot import the swatch correctly.
Instead, Illustrator imports the CC Library color as a Magenta Spot Color.
The only workaround currently is to shorten the CC Library item's name to match the maximum allowed characters for an Illustrator Swatch, and then import the color.
FIX: Allow more characters for Illustrator Swatch names to be compatible with with CC Library character length for items.
10 votes -
Opacity mask not working with freeform gradients
I am trying to make an opacity map with a freeform gradient. It previews correctly but as soon as i try to leave the dialog box it goes completely white. Doing exacly the same thing with the same objects but with a regular gradient instead works just fine.
10 votes -
Illustrator 30.7 Bug – First Color in Recolor Artwork “Current Colors” Incorrectly Appears Gray
After updating Adobe Illustrator to version 30.7, I am experiencing an issue with the Recolor Artwork feature. The first/original color in the Recolor Artwork panel is being displayed as gray, even though the actual artwork color is green.
Before the update, the color was correctly recognized and displayed as green. This issue appears to have started after installing the latest Illustrator update.
Expected behavior: The original color should be correctly recognized and displayed as green in the Recolor Artwork panel.
Actual behavior: The first/current color is incorrectly displayed as gray, which affects the recoloring process and makes it difficult to…
9 votes -
Swatch pattern reduces scale when copied from one illustrator document to another
When I copy a CAD drawing from one illustrator document to another, the pattern swatch scale in the CAD reduces.
I've noticed it doesn't happen with every swatch, only some. Sometimes the CAD itself will also reduce scale.
I have also noticed that if I create a new document I won't have this issue, however when I paste it into an already existing document, this is when the problem is usually occurring.
I have doubled checked the canvas size for both documents, and they are the same.
This is in version 30.2.1.9 votesWe have this issue fixed in our latest release - v30.3
Please update your Illustrator to this version and try it out.
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CMYK colors get recalculated in a document with color mode changed from RGB to CMYK, using Color Picker
According to the user, they often receive files created in RGB mode, and they have to convert them to CMYK, using File > Document Color Mode, make specific changes and push documents further. And while the document becomes CMYK, Ai keeps recalculating supplied values, as if these get double-converted via RGB space.
There are easy steps to reproduce this problem from scratch.
1. Create a new RGB document, using Web Document Profile
2. Go File > Document Color Mode > CMYK
3. Create a rectangle
4. Open Color and enter a CMYK color, like 15-30-45-15, tabbing through values. Press Enter…9 votes -
9 votes
Can you verify this works as expected in later Illustrator builds? It seems like the problem was fixed.
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ブラックの色をドラッグ&ドロップで選ぶとBK100の色がリッチブラックになる
塗り(または線)を画像のように下のブラックを選択するところからドラッグ&ドロップで選ぶとBK100がリッチブラックになってしまった。 ドラッグ&ドロップではなく、クリックで色を選ぶとBK100になる。スウォッチの中に入っているブラックからドラッグ&ドロップで選ぶとBK100になる。これはCS6の時からある バグです。
9 votes -
The colors in the closed file are persistently and almost forcibly trying to enter the palette.
Let's say a spot color was used in a previous work and somehow copied. Later, when the file job is finished and I start another new job even though I have closed it, the copied color in the closed file persistently and almost forcibly tries to enter the palette. I tried to describe it simply in the video.
8 votes@enisio We are able to reproduce this issue with the steps you provided. Thanks for not letting this go
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Some freeform gradients change when selected with one or more other objects
The problem always seems to affect the same objects and certain color groups. I've attached two pictures: the first shows the gradient I created, the second shows how the gradient changed the instant I selected it with another object.
Please view this thread, as it includes a complete description of the problem and several photos:
8 votes -
Eyedropper tool not showing correct colors sampled outside of Illustrator
When I click and drag the eyedropper tool outside of Illustrator to sample a color from something else (a website, pdf document, etc.), the color isn't correctly picked up.
For example, if I move the eyedropper over something orange, it shows in Illustrator as blue or black; even if I sample a large white space, it shows in Illustrator as a different color. It seems to only be showing sampled colors as white, neutral, black/gray, and shades of blue.
The program is up-to-date.
I tried it in two browsers, Chrome and Safari, and the results were the same in both. …8 votesWe have seen this issue specific to macOS 10.15. Enabling “Screen Recording” access right to Illustrator resolved this issue.
You can change this setting by going to Apple > System Preferences > Security & Privacy > Screen Recording and add Illustrator Application.
Please try this and reply in comment if the above suggestion worked for you.
-Rama
Illustrator Team -
Illustrator CC won't embed color profile correctly
Windows 10 64-Bit
Illustrator 22.0.1Whenever I am saving an Illustrator .ai file with the checkbox for embed color profile checked, the resulting file does not have a color profile embedded correctly. When I reopen that file in Illustrator it seems to have the correct profile embedded but in Bridge or InDesign the file appears to have no color profile attached. If I export the same file as .psd file Illustrator embeds the color profile correctly.
My colormanagment is synched via Bridge.8 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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7 votes
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Swatch Info renders a saved tint as yet another copy of the main global color
The feature doesn't work correctly with tints for global colors.
When a new tint of a global color is saved into Swatches, it gets displayed as an un-tinted one by Swatch Info, as the image shows.7 votes -
Swatches Info doesn’t work for the only swatch selected
If you only have 1 swatch selected you can’t create a Swatches Info from the Swatches panel’s menu. The only way to make it work is to make it 2 colors, select them and create the object, and then remove the unneeded color card from it manually.
7 votesIt’s possible now!
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カラーコード入力で色を変えると戻れない
Illustrator 26.2.1
windows10 21h1カラーモードRGBでカラーパネルもRGBでの作業で、カラーコード(#と6桁)を打ち込んで色を変え、前の色に戻したいなとctrl+z(取り消し)を押すと挙動がおかしいです。
まったく戻らなかったり、カラーコードを打ち込む前の操作に戻ったりします。コミュニティに投稿し、再現されている方がいるのでバグだと思います。
ご対応のほどよろしくお願い致します。
7 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた「カラーパネルの RGB カラーコードでの色変更が、操作(アクション)として正しく認識されない現象」の再現を確認いたしました。
開発の対応状況などは、こちらでご報告できればと存じます。
今後ともよろしくお願いいたします。
Illustrator チーム
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CMYK Colors change by themselves randomly
Watch as I simply keep trying to specify a color in a CMYK document. Simply changing the hex code, then deselecting the element, then double click the fill box to open the color, and sometimes it stays, sometimes it changes. I change it, it changes again. I need this to work 100% I can't have colors randomly changing on me after I specify them. I can also trace similar color problems back since v6 or so - had many color inconsistencies between illustrator versions, this constant color shift battle has to be fixed
Mac 10.13.6
Illustrator CC 23.0.27 votes -
Object > Pattern > Make gives 'Can't define a new pattern from the current art' message
Discovered in 29.8.1, also seen in beta 30.0.21. Both on MacOS 14.7.6.
- Draw some shapes. Select them.
- Object > Pattern > Make
- "Can't define a pattern from the current art" pops up instead of pattern edit mode.
Dragging the shapes to the Swatch palette still works, luckily, so I can get on with what I want to do, but what the heck?
oookayyy, further exploration reveals that it is something about one particular global color swatch?!? see attached file.
6 votes -
Recent Colors is adding the [None] swatch as K=0 and apply white
When fill is focused, setting [None] adds the white (K=0) chip into Recent Colors sections.
Doesn’t happen for strokes.6 votesHi Everyone,
We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
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Color picker picks a color behind the OK button
When using the eyedropper in Color Picker, when you click OK it samples the color behind the OK button instead of the one selected with the eyedropper.
Apple iMac M1 Sequoia 15.3.2 (24D81)
Illustrator 29.46 votes -
Spots and Globals are converted into process colors when included into Swatch Info
If we pick several spot or global color swatches to display in Swatch Info, the resulting color chips won’t be using the actual swatches picked — these would become process color copies — while Ink Types are shown as 'Spot' for spots... which are not... and no information about some being 'Global'.
I realize this connection would have to be monitored, refreshing cards when a swatch is changed...
But this is what is expected. This is what scripts that offer a similar functionality do.If we choose to convert these into process colors, we can just can select one and…
6 votesNo longer a problem in the latest release
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