Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
406 results found
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Сompound Paths with Pattern Fill
I encountered an issue where, after using the "Expand" command on Сompound Paths with using Pattern Fill, the pattern is duplicated several times.
Can this be fixed?
4 votes -
Renaming a color group in Recolor makes a duplicate group
When I rename a swatch group on Color Guide interface, it automatically duplicates the color group even though no alteration took place to the included color swatches themselves. I don't want that! I just simply need a way to rename each color group just like each swatch.
The only workaround of this bug is to rename a group without duplication is to select all the in-group swatches and make another group under a new name. Then, delete the emptied previous group. What an ungraceful user experience...4 votes -
Preview checkbox in swatch options does not enable the first time it is checked
The 'Preview' checkbox in the swatch options does not work the first time it is enabled. Steps to replicate:
- Create an object and apply a swatch to it.
- With the object selected, double-click the swatch to open the swatch options.
- If the 'Preview' checkbox is ticked, untick it, close the options window and then open it again.
- Tick the 'Preview' checkbox
- Adjust the swatch using the colour sliders
Result: the object does not change on canvas to reflect the swatch definition while the window is open
Expected result: the object changes on canvas to reflect the swatch definitionUnticking 'Preview'…
4 votes -
Ink value changes to 0 while adjusting color
When selecting multiple items with a different color mix, values changes to 0 when adjusting a single ink while it shouldn't change. In older versions this doesn't occur.
In the screencap, the Cyan value changes to 0 so the colormix changes completely.
Operation version: MacoOS Ventura 13.2.1
Version Illustator: 27.3.14 votesWe have fixed the issue and a build with the fix is available in Beta.
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Color guide options reset to default on Illustrator restart
- Windows 10 22H2 build 19045.2486
- Illustrator 27.2
- Open Color Guide Options from Color Guide panel -> customize Steps and/or Variation value -> close and open Illustrator
- Expected: Color Guide panel remembers options Result: options reset to default values (4 steps, 100% variation) so you have to re-enter them every time you start Illustrator
- not file specific, also happens when setting options with no file open - screenshots attached
4 votes -
Opening Harmony Rules in the Color Guide crashes AI 27.2
Lately when opening the color guide and clicking on any of the non default harmony rules instantly crashes Illustrator with a segfault. This is happening on several AI files. I am on macOS 13.1 and AI 27.2 on an intel mac. I have attached the crash report from macOS.
4 votes -
Saving to Creative Cloud is Changing My Patterns
This has to do with repeating patterns. I'm using Adobe Illustrator 2021, desktop.
Attached is a picture of 2 circles on a background (shield your eyes, it isn't pretty :-)). When I make the pattern - in this case, the circles were drawn with the blob brush - the inside of the 2 circles is empty and we can all see the background. It's a ring. When I pull that pattern out of swatches, however, it will color in that background. In this one, it's black. It changes depending on the pattern and the colors I'm using. And it is…4 votesI am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Cannot delete or merge duplicate colors
My Swatches palette has multiple colors of the same name and formula. When I try to merge them, they don't merge.
4 votes -
Swatch Conflict Dialog, Apply to All checkbox not working
After checking the Apply to all checkbox when I get a swatch conflict, the box keeps popping up with more conflicts. Esc key doesn't end it. Haven't seen this before v25.
Mac OS 10.15.74 votes -
Eyedropper making everything white
When I select a shape and try to use the eyedropper tool to make it the same color as another shape it turns white. All of my layers are unlocked and visible so I am not sure what it going on.
4 votes -
Color Nightmares in 2021 version!! Nothing matches or stays the same!
Colors are NOT staying the same between HEX values and RGB settings in Illustrator 2021. WE are having a major shitstorm here on this as we are finalizing a Brand Manual and NOTHING is matching of staying the same when we reopen the file. HELP!!!!
And some RGB colors are showing up as BLACK in the color sliders when they are NOT black at all!
4 votes -
'Edit Color Group' does not respect global or spot color swatches.
The 'edit color group' tool is a neat little palette explorer, but in practice I never use it because my workflow is centered around global swatches, and it completely ignores that.
Try this:
- Make a few global color swatches. Draw some shapes using them.
- Double-click on one of those swatches, play with the sliders, notice that everything drawn in it changes to match.
- Make those swatches into a color group.
- Select the color group and hit the 'Edit Color Group' button in the Swatches palette.
- Change some colors, hit OK, yes you do want to save your changes to the…
4 votes -
Freeform gradient locking spot color
If you use a spot color in a freeform gradient the swatch becomes locked, so you can't change the name or merge/delete the swatch.
macOS 10.14.6
Illustrator 24.2.14 votes -
eyedropper tool doens't pick up properties
The eyedropper tool used to be able to pick up properties from one vector to another. for example when there is a vector shape with a border and a gradient and what to copy the same properties (same border and gradient) on to a different vector shape. Tried using shift, or double clicking on the eyedropper tool to look at the eyedropper options.
4 votes -
Illustrator is changing around my CMYK values in saved swatches
Illustrator is changing around my CMYK values in saved swatches... For example. I punch in the CMYK values for PMS 427... and hit save... Then when I bring up the file it is completely different values
4 votes -
Global colours don't seem to be preserved in freeform gradients
I have complex files that are made up of multiple gradients to create a 3D effect. Some of the gradients are linear and some are freeform. I am currently in the process of creating artwork files for both print and digital. To create the digital files I am converting all the files to RGB. There is a specific brand colour that has a different RGB make up than the standard conversion. I thought, no problem, I'll just update the global colour swatch and it should cascade through. But it doesn't! It does on the linear gradients, but not on the…
4 votes -
Can't drag a color swatch onto a gradient color stop
macOS High Sierra, then Mojave 10.14.3
iMac 2017
Processor 3.4 GHz Intel Core i5
Memory 24 GB 2400 MHz DDR4
Graphics Radeon Pro 570 4096 MBI used to be able to drag a color swatch onto the color stops on the gradient slider, replacing the existing colors on the slider. Now, in Illustrator 2019, the vast majority of the time it only adds the color swatch as an additional stop instead of replacing it. So the gradient will go from 2 stops to 3 despite me only wanting to replace one of the 2 colors in it. I can…
4 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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GPU performance color
Illustrator CC 2019
Mojave 10.14.1Bright RGB red/pink appearing correctly in swatch, but washed out when filling a shape with same colour on artboard.
Only way I've found to fix this is to turn off GPU performance and the colour then appears bright and correct, but with GPU off live drawing is very laggy.
Any fix for this??
4 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Color not applying correctly on selected objects rvsd
I guess one cannot revise/edit one's own report. So here goes. I select an object and try to change the color of the stroke and fill by typing in the hex (?) code, e.g., 050505, and the color does not take. I have to move the circle in the select color box for the color to take and even then it is 50/50 as to whether the color holds. I have never had this problem before and it sure is frustrating now!
4 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Character Styles and Color Picker
Assigned a color value of #c0c0c0 to a Character Style. Selecting the same text and then checking the color in the Color Picker returns a hex value of #bfbebe. Ideas?
4 votes
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