1143 results found

1. SVG text export failure

   Illustrator 22.0.1 cannot export text layer names to SVG, which seriously impairs our SVG processing pipeline. Tested on both Mac and PC.
   To reproduce:
   • Create a blank document
   • Create a new text object with the Type tool
   • Give the text object a name in the Layers control panel
   • Export to SVG, setting Object IDs to "Layer Names"

   The resulting SVG code will contain a <text> entity, but without its "id" attribute!

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   Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

   We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
   Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
   Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
   Adobe. Make It an Experience.

2. 「ドキュメントの描画モードを分離」を適用したIllustrator形式ファイルを配置すると中身が表示されない

   macOS13.6.7/Windows11
   Illustrator.28.6

   1. 新規ドキュメント上に適当に図形を描画、描画モード（乗算など）を設定する。
   2. ドキュメントの描画モードを分離を設定してIllustrator2020形式（PDF五感）で保存する。
   3. 新規ドキュメントを作成し、先のドキュメントを配置する。
   4. 配置されたドキュメントの内容が表示されず、空白のドキュメントを配置した状態と同様にある。

   期待する結果
   配置ドキュメントを正常に描画する。

   実際の結果
   配置された「ドキュメントの描画モードを分離」を行ったIllustrator形式ファイルは内容を正常に表示できない。

   回避方法
   Illustratorドキュメントに配置する場合Illustrator形式ファイルではなく別途PDFを書き出せば配置は可能ですが、データによってはPDFが意図したとおり書き出されない場合があります。
   基本的にはドキュメントに対してのこれらの処理は行わずに個別に調整するのが無難です。

   ここでは「ドキュメントの描画モードを分離」を行ったドキュメントについて報告しましたが、「ドキュメントのグループの抜き」が適用されたIllustrator形式ファイルも同様の問題を抱えています。

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   Under Review  ·  AdminMIE (PCM, Adobe Illustrator) responded

   ご報告いただきました内容について只今検証中です。

   進展がありましたら追ってご連絡差し上げます。

   よろしくお願いいたします。

   
   

   イラストレーターデスクトップ版チーム

3. Unable to "Save for Web (Legacy)"

   When trying to save for web I get the following error "Could not complete this operation. An unknown error has occurred"

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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team confirms the bug exists, can replicate it, and is going to fix the problem. Thank you all for the heads up.

4. Changing color via Hex doesn't count as an action, so save does not update file

   When changing the color of a selected object, if you paste a hex number in to the color palette window and hit enter the object will change to the correct color. However, the program does not register this as an action/history change. So you can’t hit save and have the color change applied to the saved the file. This also is apparent in that it doesn’t become an “Undo Color” item under the Edit menu. Besides pasting a Hex color, I get the same bug if I type a Hex color in.

   Any other form of changing the color of the object works as expected:
   clicking a swatch
   adjusting the RGB or CMYK sliders
   using the RGB spectrum/eye dropper
   using the eyedropper tool to select color from other object

   All of these items log and action as an undoable step, and therefore after the color change the file is seen as revised and therefore can be saved immediately after the Hex color adjustment.

   Currently work around is to do and additional action after changing the color. For instance: copy/paste then delete the object selected in order to go through some history steps to get back to state of file after color change and then hit save.

   To summarize steps to replicate:
   Open existing file
   Select object(s)
   Adjust color fill by pasting or typing in a Hex color code, hit enter
   Object(s) will adjust to new color
   (at this point the application does not register under the edit menu that a new change has occurred)
   Therefore, hitting keyboard shortcut to Save file has no action (Save is gray in menu)

   Thank you for taking a look at this.

   MacOS 12.5
   Illustrator 26.1

   When changing the color of a selected object, if you paste a hex number in to the color palette window and hit enter the object will change to the correct color. However, the program does not register this as an action/history change. So you can’t hit save and have the color change applied to the saved the file. This also is apparent in that it doesn’t become an “Undo Color” item under the Edit menu. Besides pasting a Hex color, I get the same bug if I type a Hex color in.

   Any other form of changing the color of… more

   6 votes

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5. SVG Export Settings not applied

   Operating System: macOS Monterey v12.1
   Illustrator version: 26.1

   Steps:
   1. Open .ai file or .svg file in Illustrator that uses a gradient
   2. Export as SVG with the following settings (see attached screenshot):
   - Styling: Presentation attributes
   - Font: SVG
   - Images: Preserve
   - Object IDs: Unique
   - Decimal 2
   - Minify: yes
   - Responsive: yes

   Expected Result:
   - The SVG elements use the "fill", "stroke", etc attributes directly
   - No <style> tag
   - No inline style attributes in the SVG elements
   - Object IDs are random strings (uuid)
   - SVG shouldn't have the <?xml starting tag

   Actual Result:
   - Object IDs are not random, it' using "a, b, c, d, ..." as the IDs - similar pattern to what Object IDs = Minimal would look like
   - There is no styling applied at all
   - When opening the file in Chrome, the styling is lost and most elements appear black

   This is an issue because it conflicts with other elements on the web page that the SVG will be displayed on

   Operating System: macOS Monterey v12.1
   Illustrator version: 26.1

   Steps:
   1. Open .ai file or .svg file in Illustrator that uses a gradient
   2. Export as SVG with the following settings (see attached screenshot):
   - Styling: Presentation attributes
   - Font: SVG
   - Images: Preserve
   - Object IDs: Unique
   - Decimal 2
   - Minify: yes
   - Responsive: yes

   Expected Result:
   - The SVG elements use the "fill", "stroke", etc attributes directly
   - No <style> tag
   - No inline style attributes in the SVG elements
   - Object IDs are random strings (uuid)
   - SVG shouldn't have the <?xml starting tag

   Actual Result:
   -… more

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   Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 26.4.1 which is available worldwide now.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

   Regards,

   Rohit Jain

   Illustrator Team

6. Error css classes in svg export

   In version before 26.2, applying a graphic style to a simple object (rectangle, line, etc.) allowed the name of that graphic style to be used as a CSS class in the an exported SVG. So a graphic style of "thick-outline" would become a CSS class called ".thick-outline" when the SVG file was exported with internal CSS.

   Now, a useless class called "cls-1" is applied to the illustrator object instead, making re-use of overriding of the style in the SVG difficult. This is a regression that makes the usefulness of the SVG export feature limited.

   See below for a comparison of files exported in 26.1 vs. 26.2:

   26.1
   <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48">
   <defs>
   <style>
   .wo-icon--outline-thick {
   fill: none;
   stroke: #1a1a1a;
   stroke-linecap: round;
   stroke-linejoin: round;
   stroke-width: 3px;
   }
   </style>
   </defs>
   <polyline class="wo-icon--outline-thick" points="19.94 13.5 30.38 23.93 19.94 34.37"/>
   </svg>

   26.2:
   <?xml version="1.0" encoding="UTF-8"?>
   <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48">
   <defs>
   <style>
   .wo-icon--outline-thick, .cls-1 {
   stroke: #1a1a1a;
   stroke-linecap: round;
   stroke-linejoin: round;
   stroke-width: 3px;
   }

     .cls-1 {
       fill: none;
     }
   </style>
   

   </defs>
   <polyline class="cls-1" points="18 12 30 24 18 36"/>
   </svg>

   In version before 26.2, applying a graphic style to a simple object (rectangle, line, etc.) allowed the name of that graphic style to be used as a CSS class in the an exported SVG. So a graphic style of "thick-outline" would become a CSS class called ".thick-outline" when the SVG file was exported with internal CSS.

   Now, a useless class called "cls-1" is applied to the illustrator object instead, making re-use of overriding of the style in the SVG difficult. This is a regression that makes the usefulness of the SVG export feature limited.

   See below for a comparison of… more

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7. Doesn't open cloud files

   Illustrator just couldn't open a file saved in the cloud.
   This issue only occurring when a file was double-clicked. When I single click on the file, it opens normally after installation.
   This problem has occurred after the update.

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8. File won't SAVE nor SAVE AS; only SAVE AS COPY

   Working on MacBook Pro, Catalina OS, Illustrator 25.2
   The "SAVE" file is not an option. Whether an existing (an existing file with or without changes), or a new file - I cannot "SAVE".

   The "SAVE AS" option looks to be available, but then it does not work.

   The only thing that is a workable option is "SAVE AS COPY". Which is nonsense. This just started happening and I can't fix it. I've tried uninstalling Illustrator and re-installing. No change.

   This is completely unacceptable and I've wasted 3 hours of precious deadline time trying to figure this out. HELP!!!

   ARGH!!!!

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9. Accessible title is ignored when opening or exporting an SVG

   When an SVG document with a <title> element is opened, the title appears to be silently dropped. I don't see it in the Document Title of the File Properties nor in any layer. Moreover, when a Document Title is provided in the File Properties no <title> element is created in the SVG export. This is a significant barrier to creating accessible content for a file type that is becoming ubiquitous on the web. Yes, a title can be entered separately in a text editor after export, but such a requirement unnecessarily adds significant fragility to the process of creating/editing accessible content.

   When an SVG document with a <title> element is opened, the title appears to be silently dropped. I don't see it in the Document Title of the File Properties nor in any layer. Moreover, when a Document Title is provided in the File Properties no <title> element is created in the SVG export. This is a significant barrier to creating accessible content for a file type that is becoming ubiquitous on the web. Yes, a title can be entered separately in a text editor after export, but such a requirement unnecessarily adds significant fragility to the process of creating/editing accessible… more

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10. Show Import Options Not Working

    I'm on the latest version using Big Sur OSX. I was wanting to use import options for Placing a layered psd file but checking "Show Import Options" doesn't bring up the dialogue.

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11. illustrator doesn't save file!

    illustrator doesn't save file!
    1 - opened the file
    2 - made edits
    3 - saved
    4 - the save indicator showed that the file was saved
    5 - closed the file
    6 - opened the file - changes were not saved !!!!!!

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12. “Save As” now selects not only the filename but also the extension

    The selected area as of now was only the filname without the extension. That allowed you to simply give the file a new name. Now that the whole field (including the extension) is selected, you should give your new file an extension manually.
    That should be corrected.

    P.S.: If you export files then this „behaviour” doesn't occur.

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13. Illustrator 24.2 not saving changes!!!!!

    Since the last update it already happened twice, and I am mad as ****!!!

    I just had another file that I worked one day before, and when I opened it now, the file has a lot of missing changes! Pretty much hours of work are gone! And I will have to do all over again! Luckily I had saved a copy as PDF to show to the client, so some graphics I could recover, but all the text elements I will have to redo!

    And the crazy thing is that I have the habit of saving changes pretty much every 5 min!

    I am saving the files locally, into external hard drives. I had the same problem with two different files, each one saved in a different had driver.

    If it is a bug, it is absurd and unacceptable!

    Since the last update it already happened twice, and I am mad as ****!!!

    I just had another file that I worked one day before, and when I opened it now, the file has a lot of missing changes! Pretty much hours of work are gone! And I will have to do all over again! Luckily I had saved a copy as PDF to show to the client, so some graphics I could recover, but all the text elements I will have to redo!

    And the crazy thing is that I have the habit of saving changes pretty much every… more

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14. Metadata title isn't saving (24.0)

    When I save an illustrator file, it's stripping out the specified metadata title and replacing it with the filename upon re-opening the file. Even if I re-enter the info in Bridge, when I modify & save the file in Illustrator, it reverts to the file name.
    When I export the image though, it attaches whatever title is showing in the file info panel in Illustrator, regardless of whether it will "stick" after closing or not.

    Also to note, if I enter info into other fields it seems to work fine. It's only the Title that is being overridden.

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15. Text overset icon appears on final exported image

    =================

    Summary

    Just updated to Illustrator 24.0, and had an artboard with overset text. When I performed an "Export for Screens", I noted the overset icon informing me I had text overset in the textbox. However, I knew the relevant text was actually visible — so I continued with the export. In the final image, I found the text overset icon was actually exported as a part of the artwork. (See attached example: "Artboard 1.png")

    =================

    Steps to Repeat

    1. Create textbox with overset text
    2. Export artboard: File > Export > Export for Screens (Alt + Ctrl + E) (See attached Screenshot: "export-for-screens.png")
    3. I chose to export as a PNG at original size
    4. Open the file after export is complete, and the text overset icon is visible

    =================

    Expected Results

    I expected NOT to see the text overset icon in the final exported file.

    =================

    Actual Results

    Text overset icon is visible in final exported file.

    =================

    System Info

    Windows 10 64-bit
    Illustrator 24.0 64-bit

    =================

    Summary

    Just updated to Illustrator 24.0, and had an artboard with overset text. When I performed an "Export for Screens", I noted the overset icon informing me I had text overset in the textbox. However, I knew the relevant text was actually visible — so I continued with the export. In the final image, I found the text overset icon was actually exported as a part of the artwork. (See attached example: "Artboard 1.png")

    =================

    Steps to Repeat

    1. Create textbox with overset text
    2. Export artboard: File > Export > Export for Screens (Alt + Ctrl + E) (See attached… more

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16. "Save as PDF"/"View PDF after saving" checked/Acrobat DC error "file not found"

    "Save as PDF"/"View PDF after saving" checked/Acrobat DC error "file not found"
    10/4/2019 Illustrator CC update broke "Save as" PDF option of viewing the PDF after a save-as to PDF. Acrobat DC gives a"PDF not found" error, but displays the file in the "Recent" Home window.

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17. File png export error

    Cannot export the file in png

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18. Image embed option in SVG options does not work

    Environment:
    OS: Windows 10 Home
    Illustrator Version 23.0.3 (64 bit)

    Recreating the bug:
    1. Create some Illustrator artwork with a linked image (.jpg, .png, etc).
    2. Export an SVG through File > Export > Export As...
    3. Select the Image > Embed option.

    The resulting SVG does not contain the image. This was an issue introduced with Illustrator 2019, the 2018 version worked fine. Right now I'm embedding the image into the AI file itself as a workaround and then exporting it using the same method since that embeds the image into the SVG, but it would be nice if I could keep the AI file lightweight by linking the image.

    Environment:
    OS: Windows 10 Home
    Illustrator Version 23.0.3 (64 bit)

    Recreating the bug:
    1. Create some Illustrator artwork with a linked image (.jpg, .png, etc).
    2. Export an SVG through File > Export > Export As...
    3. Select the Image > Embed option.

    The resulting SVG does not contain the image. This was an issue introduced with Illustrator 2019, the 2018 version worked fine. Right now I'm embedding the image into the AI file itself as a workaround and then exporting it using the same method since that embeds the image into the SVG, but it would be nice if… more

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19. cannot place image into Illustrator.

    Cannot place or drage image to illustrator.
    Sometimes only a rectangle with X in the middle appears, or just the selection pointer appears after I try to place (using the menu) or dragging an image to the Illustrator.
    I used different *.png, *.jpg files and I could not place image in the illustrator.
    Need help.
    I use Windows 10.

    6 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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20. Illustrator doesn't support 'vector-effect' in SVG import

    Illustrator doesn't support 'vector-effect' in SVG import.
    'vector-effect' has 3 values : non-scaling-stroke | none | inherit

    https://jsfiddle.net/api/mdn/
    Please open it any browser and you will see the perfect result (scaling) which is not supporting on any version of Illustrator.

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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