Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1205 results found
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SVG Precision and options are reset on every launch of IL. Add a place in IL preferences allowing users to permanently set SVG precision.
I've gone over this problem in detail on the forums here:
Illustrator's precision for saving out SVG files has a default of 1 decimal place. This can cause severe path distortion and rounding errors in the resulting file if you simply save it with CTRL+S.
This precision setting is reset to 1 after closing and re-opening Illustrator no matter what settings you have applied in the past. To rectify this, you have to:
- FIRST select "Save As..."
- Choose SVG as your format.
- Click save and wait for the SVG options dialog to appear.
- Change the precision value from 1…
7 votesShould be fixed in Beta. Please verify if this works properly now.
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Pantone or other book colors in a CMYK document look fine in Overprint preview mode but get exported to an RGB images as dull
When we add a Pantone or a different book color into a CMYK document, we can see how it looks 'for real' when we enable Overprint mode — all fair.
Then we would need to share this image with a client, so we export an RGB image... and this image shows out vivid book color as a dull-and converted-to-CMYK-and-then-to-RGB color — which is not what we have in mind.
This is a bug, honestly, I think, but also a request — we need to be able to export images as we see them in Overprint Preview mode... Ai respect overprints…
7 votes -
Export As SVG - incorrect size
I compared the results of the "Save As SVG" and "Export As SVG" commands.
I found that the "Export" option often produces incorrect sizes, especially with patterns containing a lot of fine details.The decimal point settings are the same in both cases.
Adobe Illustrator 28.2
7 votes -
'Share a review link to your file' advertisement dialog still pops when disabled
Sometimes, when I save a PDF file (at least in Illustrator Beta), I get this dialog.
I would like to see it go away forever.It pops up in the most inopportune moment — when I already decided to save a PDF and when I need to SAVE my data, and not to TRY something new. 'Come not between a user and his saved data'. Saving a file is an emergency operation — always, each time — JUST DON’T INTERFERE.
Even though I already chose to never see it again, I still get it. Just use 1KB of your Cloud…
7 votes -
Changing color via Hex doesn't count as an action, so save does not update file
When changing the color of a selected object, if you paste a hex number in to the color palette window and hit enter the object will change to the correct color. However, the program does not register this as an action/history change. So you can’t hit save and have the color change applied to the saved the file. This also is apparent in that it doesn’t become an “Undo Color” item under the Edit menu. Besides pasting a Hex color, I get the same bug if I type a Hex color in.
Any other form of changing the color of…
7 votesThe latest Beta 29.4.0.37 now correctly treats a document as changed when a color code is paste into the HEX field in the Color panel with an object selected.
Please test it and comment back.
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Editing Adobe PDF Presets crashes Illustrator
When trying to edit a Adobe PDF Preset in Illustrator it crashes on hitting OK to save. I have tried deleting all preferences and uninstalling and reinstalling Illustrator but no luck. For most things this would not be an issue since I can overwrite most setting by saving it in InDesign and overwriting with the same name (Why can't we do this in Illustrator?) This is happening on Illustrator version 26.0.3 on Mac OS 12.0.1 Intel iMac. I have added a quick screen grab. It doesn't matter what I try to edit.
7 votes -
File won't SAVE nor SAVE AS; only SAVE AS COPY
Working on MacBook Pro, Catalina OS, Illustrator 25.2
The "SAVE" file is not an option. Whether an existing (an existing file with or without changes), or a new file - I cannot "SAVE".The "SAVE AS" option looks to be available, but then it does not work.
The only thing that is a workable option is "SAVE AS COPY". Which is nonsense. This just started happening and I can't fix it. I've tried uninstalling Illustrator and re-installing. No change.
This is completely unacceptable and I've wasted 3 hours of precious deadline time trying to figure this out. HELP!!!
ARGH!!!!
7 votes -
Please allow fill="currentcolor" to be set for SVGs
It is still necessary to open (hundreds of) SVG icons individually with a text editor to set their fill colour to current. This is quite an impediment. I would also like to set classes or styles to be exported with the SVG.
Thanks!7 votes -
制作したデータを保存する際に、拡張子まで選択される。
Macbook Pro(15-inch.2016)マジック ツールバー搭載モデル
macOS Catalina 10.15.3Illustrator2020/Photoshop2020
制作データを保存しようとすると、ファイル名だけでなく、毎回必ず拡張子まで選択されます。
「別名で保存」「複製を保存」問わず、毎回必ず拡張子まで選択される為、ファイル名を変更しようとすると拡張子まで消えてしまいます。
その都度ファイル名を選択し直してから保存していますが、煩わしくてしかたありません。
この症状はIllustratorだけでなく、Photoshopでも同じ現象が起こります。
他のアプリケーションでは、データを保存する際このような症状は出ません。
解決方法を教えてください。7 votes -
Trim Transparent Pixels on PNG Export BROKEN in 24.3
Exporting PNG used to trim out transparent pixels but in Version 24.3 that feature is broken. Exporting PNG results in a file with the dimensions of the object or group INCLUDING transparent pixels.
7 votesI am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Files missing text elements when opening in illustrator.
Illustrator CC 24.0.1 windows.
when i open files i recently saved they are missing half of the text elements.
I can open the files in adobe acrobat and everything looks correct but when i open in illustrator its missing.7 votes -
Metadata title isn't saving (24.0)
When I save an illustrator file, it's stripping out the specified metadata title and replacing it with the filename upon re-opening the file. Even if I re-enter the info in Bridge, when I modify & save the file in Illustrator, it reverts to the file name.
When I export the image though, it attaches whatever title is showing in the file info panel in Illustrator, regardless of whether it will "stick" after closing or not.Also to note, if I enter info into other fields it seems to work fine. It's only the Title that is being overridden.
7 votes -
pdf cannot be displayed
Hi, Since update Illustrator 2020, when I save ai to pdf file, it cannot be displayed the thumbnail, and even use Acrobat open still can't see it. Please see attached.
Thanks!7 votes -
png file blurry after exporting file
my illustartor file logo is very good but when i export that file in png jpeg it looks like blurry...please can help me
7 votes -
empty progress dialog
BUG: Hitting save, switching to another application for a bit, and then coming back to Illustrator leaves a non-dismissable, persistent blank "Progress" dialog floating behind Illustrator's windows. These empty dialogs often stack up, and only ever go away by quitting the application.
Expected: whatever dialog this is supposed to be clears itself up, cleans itself up, and puts itself away.
Mac Powerbook touchbar
MacOS Mojave 10.14.3
Illustrator 23.0.27 votesThanks for reporting the issue. We have tried the scenario and failed to reproduce it,it would be helpful if you could provide some more information-
Is this happening on win 7 only?
Have you tried cleaning the preferences and re launching the application?Does that solve the issue.
Have you encountered this issue with the latest Illustrator build?
Thanks
Anish Kumar -
Illustrator CC 2019 freezes when trying to save.
Illustrator freezes while trying to save, both locally or on a network drive.
7 votesHi,
I would like to know if your issue is resolved ? If not please help us by answering few questions-
Hardware you were working?
Is this very frequent?
Your operating system?
Are you connected to a VPN?Please revert us back with the above information,it may help us to reproduce the issue in house.
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Cannot place images. Just updated to latest version
Totally fails to place any image.
I have just updated, uninstalled and re-installed and updated my macbook to High Sierra.
Macbook Pro mid-2015
7 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Incorrect stroke-width on Import of SVG
I've converted a series of EPS graphics to SVG using Inkscape. Most of these graphics have a "transform" attribute that is used to reduce the dimensions/stroke-width of each path. On open, Illustrator handles the dimensions correctly, but does not appear to apply the stroke-width correctly. I've written a PHP script that removes the transform by manually overriding each coordinate/stroke and the SVG's seem to now work correctly. Here's the link to the library if anyone wants to try it:
https://github.com/bpopp/svgtransform/
There's also a more in-depth description of this bug.
7 votes -
SVG text export failure
Illustrator 22.0.1 cannot export text layer names to SVG, which seriously impairs our SVG processing pipeline. Tested on both Mac and PC.
To reproduce:
• Create a blank document
• Create a new text object with the Type tool
• Give the text object a name in the Layers control panel
• Export to SVG, setting Object IDs to "Layer Names"The resulting SVG code will contain a <text> entity, but without its "id" attribute!
7 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Can't Save multiple artboards as a Single File PDF from Export for Screens in 29.6
Even though the single file option is checked, multiple artboards will not be saved in a single file, but as separate PDFs.
This worked in previous versions.
See forum report from Helena here:
https://community.adobe.com/t5/illustrator-discussions/illustrator-2025-mac-os-15-4-1-can-t-save-single-file-pdf-from-export-for-screen/m-p/15381019#M4454636 votesFix is available in version 29.7.1
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