811 results found

1. Find Font broken between OSX and Windows: one prefers family name, another uses fontname

   Find Font is broken.

   For a missing font it requests a different font for OSX and Windows for the same file. It has something to do with the family name or font name or something. The important thing is that it is inconsistent between OS and is impossible to determine the correct font due to this error. This is confirmed to be effecting many people.

   Here is a link to a detailed explanation of what is going on with pictures showing the differences between operating systems.

   https://graphicdesign.stackexchange.com/questions/102270/how-to-determine-correct-font-name-between-osx-and-windows-with-adobe-find-font

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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2. Using idropper to copy text settings cause the text and text box to disappear. Amazing! Great feature.

   Using idropper to copy text settings cause the text and text box to disappear. Amazing! Great feature.

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Need More Info  ·  Anish Kumar responded

   Hi Nozzle,

   Just wanted to know that are you still facing this issue? In which version are you facing this? Is it happening with any specific font?

   Thanks
   Anish Kumar
   Illustrator Team

3. Type reverting & doing all sorts of weird things

   The new Illustrator's type feature behaves strangely. The font reverts to the 1 I chose previously when I do some things such as discard the Offset Path setting I've set for it it in the Appearance Panel.

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Illustrator Engineering responded

   We are closing the ticket due to lack of response.
   If your problem is not solved, please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.

   With Best Regards,
   Raghuveer Singh
   Illustrator Team

4. Major Font problem in Ai CC 2018

   Adobe Illustrator 22.0 64-bit
   Windows 10 1703 (build 15063.632) 64-bit

   Characters refuses to render, be it in an area frame or a single line. Can't work like that, returning to CC 2017 right now.
   I had a full page of text yesterday and now I have just the backgrounds. The text frame can be selected but the characters panel doesn't show any information regarding type weight or anything. Also, the Find Font dialog is broken.

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   14 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

5. Illustrator changing font weights when opening in different operating systems

   When saving a file in one system and opening in another (MacOS 15.7.7 to Windows 11 Pro 25H2, and vice versa), Illustrator doesn't apply the right weight that was used when the file was saved. For example, it applies the text in bold, when it was saved in light.

   Also, when linking the same file in a InDesign document, the preview has a different appearance.

   The font family I'm using is IBM Plex Sans, downloaded from Google Fonts.

   Both on Illustrator 30.8.1 and InDesign 21.5.1.

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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6. Retype not very accurate

   Retype is not very accurate yet. It misses details in characters. Please add some more user guidance possibilities. E.g. focus on specific characters to force Retype to look twice.

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7. テキストボックスのリンク　　テキストの内容が重複するエラーが起きる

   Adobe Illustrator 30.8.1で同様の現象が発生しています。

   日本語の縦書きで、エリア内文字のテキストボックス同士をリンクして使用しています。

   作成直後は正常に文章が次のテキストボックスへ流れていますが、編集作業や保存を続けていると、1つ目のテキストボックスの内容が2つ目のリンク先テキストボックスに重複して表示されることがあります。

   重複した文章によって、本来2つ目に入っていた文章が後ろへ押し出され、オーバーフローも発生します。

   制作途中では正常に見えていても、編集・保存後に突然文章が重複するため、印刷物などの実制作では非常に危険な不具合です。

   環境：

   Adobe Illustrator 30.8.1
   日本語
   縦書き
   エリア内文字
   テキストボックスをスレッドでリンク
   通常の編集・保存作業中に発生

   添付画像では、上段の文章が下段のリンク先テキストボックスにも重複して表示されています。

   日本語縦書きのリンクテキストについて調査・修正をお願いします。

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   3 votes

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8. Illustrator 30.3+ silently substitutes installed fonts without reporting them missing (prepress risk on macOS)

   This is reproducible with a single existing AI file by opening it in 30.2.1 and then opening the identical file in 30.3+ on the same Mac without changing any fonts.

   Starting with Illustrator 30.3 on macOS, Illustrator silently renders some installed fonts as Myriad while continuing to report "Missing Fonts: 0." This creates a serious prepress issue because converting text to outlines permanently outlines the wrong font with no warning.

   I am using Monotype Connect Fonts to manage fonts.

   Versions tested on the same Mac with the same AI file and same font environment:

   29.8.10 - WORKS CORRECTLY
   30.2 - WORKS CORRECTLY
   30.2.1 - WORKS CORRECTLY
   30.3 - FAILS
   30.4 - FAILS
   30.6 - FAILS
   30.8 - FAILS

   Steps to reproduce:

   Open an existing Illustrator file containing text using Book Antiqua.
   Open the file in Illustrator 30.3 or newer.
   Observe the text using Book Antiqua.
   Open Type > Find/Replace Font.

   Expected result:

   Book Antiqua should render correctly. If Illustrator cannot access or resolve the font, Illustrator should report the font as missing and provide a missing-font warning.

   Actual result:

   The document continues to list Book Antiqua in Find/Replace Font and reports "Missing Fonts: 0."

   However, the text is visibly rendered as Myriad instead of Book Antiqua.

   There is no missing-font dialog or substituted-font warning.

   Opening the identical file in Illustrator 30.2.1 immediately renders Book Antiqua correctly without making any changes to the document or font installation.

   This is a serious production issue, not simply a font-preview inconvenience.

   In a normal print-production workflow, I select the artwork and use Type > Create Outlines before creating the press PDF. Illustrator 30.3 and later will create outlines from the incorrectly substituted Myriad text. At that point the substitution becomes permanent vector artwork and there is nothing for a PDF preflight or the printer to identify as a missing font.

   This could therefore result in an incorrectly typeset job being printed without Illustrator ever warning the operator that a font was not being rendered correctly.

   The behaviour begins specifically with Illustrator 30.3. Illustrator 30.2.1 and earlier tested versions render the same font correctly on the same Mac.

   This appears potentially related to the font-handling changes introduced in Illustrator 30.3. Unlike previously reported issues involving Typeface auto-activation, this occurs in a Monotype Fonts production environment and can result in silent font substitution during press preparation.

   This is reproducible with a single existing AI file by opening it in 30.2.1 and then opening the identical file in 30.3+ on the same Mac without changing any fonts.

   Starting with Illustrator 30.3 on macOS, Illustrator silently renders some installed fonts as Myriad while continuing to report "Missing Fonts: 0." This creates a serious prepress issue because converting text to outlines permanently outlines the wrong font with no warning.

   I am using Monotype Connect Fonts to manage fonts.

   Versions tested on the same Mac with the same AI file and same font environment:

   29.8.10 - WORKS CORRECTLY
   30.2 -… more

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   Need More Info  ·  2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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9. Strange behaviour when outlining COLRv1 fonts

   I have been running into some issues with COLRv1 fonts when turning them into outlines: The normal font renders as intended, when outlined some colours turn off one of the RGB channels (turning white to yellow). See the example in the screenshots where the white (circled) is turned into yellow. This is independent from the "yellow palette" of the letter, in other COLRv1 fonts white also turns into full RGB yellow.

   See Nabla as an example:
   https://fonts.google.com/specimen/Nabla

   I don't believe this is caused by the "white" (as the error also turns, for instance, black into blue, removing a single RGB channel as well). I suspect it's converting the layers (of which the colorfont is constructed) in a faulty way.

   This happens in Illustrator '26 (30.3 to 30.7), but I have also seen it happen in Illustrator '25, though only rarely. It doesn't happen in CMYK files: only RGB files and regardless of color space.

   Noto Emoji also creates a lot of rendering bugs, but as I haven't created the font I don't know much of it's construction. But perhaps good to take along. This font also includes some gradients which are flattened to bitmaps in a RGB file. See the hat and hair of the 🏌️ emoji when outlined [ Golfer (U+1F3CC) ].

   https://fonts.google.com/noto/specimen/Noto+Color+Emoji

   I have been running into some issues with COLRv1 fonts when turning them into outlines: The normal font renders as intended, when outlined some colours turn off one of the RGB channels (turning white to yellow). See the example in the screenshots where the white (circled) is turned into yellow. This is independent from the "yellow palette" of the letter, in other COLRv1 fonts white also turns into full RGB yellow.

   See Nabla as an example:
   https://fonts.google.com/specimen/Nabla

   I don't believe this is caused by the "white" (as the error also turns, for instance, black into blue, removing a single RGB… more

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   4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Color of font randomly changes when opening file

    Tahoe 26.6.1
    Illustrator v 30.7
    I open a file I was just working on only 5 minutes prior to find that more than 75% of my text has changed color to a random color in my swatch panel. This has been happening consistently since updating to the latest version about 15 days ago. I can even see the color change when I hit space bar to preview the file before opening it. The PDF versions of the files remain fine, no random color changes.

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    3 votes

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11. Text changes colour at random

    A file appears correct in Illustrator 2026 and correctly produces a PDF (save a copy) when the original Illustrator file is still open. Yet when the Illustrator file is then saved, closed and then reopened, the Illustrator file has errors with the colour of text changing at random. This is happening on multiple computers running MacOS (Silicon). This error only happens in Illustrator 2026 and not 2025.

    The text that changes varies, even within one document. Sometimes it is a single piece of text that changes, sometimes it is all of the text. The colour it changes to is random, ie sometimes black, sometimes a spot PANTONE colour, sometimes a process colour swatch.

    We have also had other weird things happen such as a PDF appearing incorrectly in Acrobat but when opening that same PDF back in Illustrator, the colours appear as they should.

    See screenshots for what happens to text after opening in Illustrator 2026.

    We tried to find specific circumstances for when text changes colour but could not. A file that was getting corrupted 30 minutes ago, failed to be corrupted when we tried the same things later. The only consistent feature is that it is Illustrator 2026 and not any other version of Illustrator.

    A file appears correct in Illustrator 2026 and correctly produces a PDF (save a copy) when the original Illustrator file is still open. Yet when the Illustrator file is then saved, closed and then reopened, the Illustrator file has errors with the colour of text changing at random. This is happening on multiple computers running MacOS (Silicon). This error only happens in Illustrator 2026 and not 2025.

    The text that changes varies, even within one document. Sometimes it is a single piece of text that changes, sometimes it is all of the text. The colour it changes to is random,… more

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    Need More Info  ·  5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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12. Hidden Characters remain visible when exporting in PNG

    Windows 11 Pro Version 25H2

    I work with Hidden Characters on, and when I export a PNG (export for Screens), they remain visible. Hidden Characters aren't supposed to remain visible after a PNG export. The only way that I could resolve the issue is to turn them off. But when I try to disable hidden characters, it looks like they are already off (even though I can still see them), and I have to turn them on, then off again, to make sure they are completely disabled.

    3 votes

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    Need More Info  ·  5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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13. Paragraph and Character Styles that have been deleted reappear when document is saved.

    After a paragraph or character style is deleted and you save the document the styles reappear.

    Mac OS Sequoia
    Illustrator 2026 30.0 and 30.1

    3 votes

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Expected to be fixed in Beta 30.2 — please check if it works there as expected.

14. Significant issues when outlining a file for production / Color of text becomes mixed [?] while Appearance shows None for fill color

    When outing a full packaging layout for print production, text blocks turn solid (not text), editable compound shapes (shapes with text in them) turn solid, sometimes the whole layout disappears - I cannot find a common issue for these things and seems somewhat random. This never happened before the V29 update and is causing significant rework and extra steps in the file production process.

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    Need More Info  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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15. Area type centering option not working, text jumps to top of frame

    When creating text frame with area type (it is not threaded nor multiple columns) set to center vertically, the text jumps to the top and will not center align at all. This is a function I have used in 2025 with no issues and now it will not work at all in 2026.

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    3 votes

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    5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This problem is reportedly fixed in the latest Beta Build 30.5.0.18. You can update and test if it’s truly gone.

    However, please not there are some known issues with this particular build:

    • Opening recent files from Home Screen Recent section is not working (opening recent files from File > Open Recent Files works fine).
    • Generative Expand does not open its own HUD when used after Generate Vector, Generative Shape Fill, or Sketch to Vector. Instead, the previous tool's HUD is displayed and Generative Expand remains inaccessible. Workaround: Ungroup the generative content first, then apply Generative Expand.
    • Half of Astute Graphics plugins can’t get loaded. Both teams are now aware of the problem.

16. Text gets duplicated in the second threaded area

    Good morning,
    Often, when I have two linked text boxes, the text placed in the first box is repeated in the second box. This doesn't happen right at the beginning, when I link the text boxes. I notice this later, when I review the work done. Can you tell me why this happens?

    3 votes

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    Need More Info  ·  6 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. Variable Google Fonts reset to minimum weight on file open in Illustrator

    Issue Description:

    When opening files in Adobe Illustrator, the program incorrectly handles Google Fonts variable families that use floating weight values (variable wght axis). All text elements that were assigned specific weight values (e.g., 400, 500, 600) are automatically reset to the minimum weight value after reopening the file. As a result, all text switches to the thinnest available style in the variable font.

    Expected Behavior:

    Illustrator should correctly save and restore the numeric values of variable font axes (in this case, the wght axis) and display text exactly with the weight settings assigned before saving.

    Actual Behavior:

    After reopening the document, all text objects using Google variable fonts lose their assigned weight values and revert to the lowest/minimal value of the wght axis. Visually this appears as if all text changes to the “thin” style of the family.
    This breaks the typographic hierarchy and causes layout shifts, making the file unusable without manual correction.

    Steps to Reproduce:

    • Latest Illustrator release (Windows).
    • Use any Google Fonts variable family (e.g., with a wght axis).
    • Assign different weight values within the same variable family to text objects.
    • Save the file, close it, then reopen it.
    • All weights revert to the minimum value.

    Impact:

    The design opens with damaged typography. All weight settings must be restored manually, which is time-consuming and may cause inconsistencies or visual artifacts.

    Issue Description:

    When opening files in Adobe Illustrator, the program incorrectly handles Google Fonts variable families that use floating weight values (variable wght axis). All text elements that were assigned specific weight values (e.g., 400, 500, 600) are automatically reset to the minimum weight value after reopening the file. As a result, all text switches to the thinnest available style in the variable font.

    Expected Behavior:

    Illustrator should correctly save and restore the numeric values of variable font axes (in this case, the wght axis) and display text exactly with the weight settings assigned before saving.

    Actual Behavior:

    After reopening… more

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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18. Spell check error - changes language to Bulgarian

    Spell Check starts in English for the first few then always changes to Bulgarian! This renders spell check absolutely useless, unless I happen to type in Bulgarian... which I haven't had the need to so far.

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    3 votes

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    All - if you are still running into this issue with latest Illustrator version v30.2.1, please make a comment here.

19. Create Outlines shortcut not working (Shift + Ctrl + O)

    Keyboard command Ctrl + Shift + O does not "create outlines" for text. I have to manually go to Type > Create Outlines

    3 votes

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    5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    It turns out some AMD Software uses this key. Disabling it solved the problem. If you are sure you don’t have any AMD software at all, and you can’t find anything else installed that might steal it, comment back.

20. 一部の日本語フォントが正常に表示されない

    macOS Tahoe 26.0 / Macbook Pro Late 2023
    Illustrator 29.8.1

    添付画像のとおり、一部の日本語フォントが正常に表示されません。
    他のAdobeアプリ(Photoshop等)では正常に表示されますが、Illustratorだけがダメです。
    また、同じフォントでもウエイトによって表示される文字と表示されない文字が混在している様です。

    さらに、フォントパネル上ではフォント名が表示されていますが「フォントの検索と置換」のドキュメント内のフォント名が文字化けしています。

    Illustrator 28.7.9では正常に表示されている様なので、OS依存のバグではなさそうです。

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