989 results found

1. Home Screen shows incorrect data at start of month

   At the beginning of a month, the Home Screen reports inaccurate "last modified" dates on recently opened documents. For example, on 1st March, a document last opened on 28th February is reported as having been opened "1 month ago" instead of "1 day ago".

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. Giant splash screen ads in paid for, professional subscription is a BUG

   I am sick to death of the huge, intrusive, non-cancelable, and occasionally completely incapacitating ads popping up in a very expensive, professional, enterprise-level paid-for subscription. This is so unbelievably unprofessional and unconscionable in a paid subscription.

   I have been working for 10+ hours today in Illustrator and Photoshop, and have had several pop ups. But this one was the last straw. It nearly covered the whole screen. I can't close it and tell it never ask me this again, oh no, I can only request that it defer the annoying shill until the middle of another, future, equally tense deadline event.

   Last night at 2am, after a nearly 15 hour day, I had one pop up that had the "oh please do bother me with this again later" button off the screen, so there was NOTHING I could do. Thankfully after about 20 long, tense minutes I was able to save my drawings and close Illustrator to get rid of them.
   Yes I've turned off splash screen welcome and tool tips, but you know what? those are not tool tips, those are ADS. I've been using AutoCAD for over 30 years, but I'm new to Illustrator, so I kinda NEED the tool tips, at least the minimal hover ones so I can get a clue what a button is since I don't have it all memorized yet.

   There are hundreds of comments in your user groups and others going back years from your customers who are disrupted and enraged by this practice. What exactly are you getting out of it? I can choose a tutorial whenever I want, I don't need them shoved in my face. It surely isn't selling anything, I'VE ALREADY PAID.

   GIVE US THE COMPLETE METHOD TO END THIS PRACTICE without losing actual, useful functionality.

   Julie Walker
   Honeywell

   I am sick to death of the huge, intrusive, non-cancelable, and occasionally completely incapacitating ads popping up in a very expensive, professional, enterprise-level paid-for subscription. This is so unbelievably unprofessional and unconscionable in a paid subscription.

   I have been working for 10+ hours today in Illustrator and Photoshop, and have had several pop ups. But this one was the last straw. It nearly covered the whole screen. I can't close it and tell it never ask me this again, oh no, I can only request that it defer the annoying shill until the middle of another, future, equally tense deadline… more

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3. First colour value should be highlighted by default

   When SHIFT-clicking the colour swatch to bring up the Alternate Colour UI, the first selectable value should be automatically highlighted so that I can type a value in without having to first focus on the entry field with either a mouse click of by hit the TAB key.

   A near identical request as this one I recall from a while back:

   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/36064045-rotate-dialog-box-should-have-value-highlighted-by

   The UI should operate this way by default for any pop-up type dialog/panel.

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4. Horizontal Scroll **** + mouse wheel

   On mac OS, Illustrator version 27.8

   Scrolling horizontally using SHIFT key + mouse wheel, is broken, and appears to be an obvious mathematical error.

   Expected behaviour is for the view to scroll left or right.

   Actual behaviour is that is works at some zoom levels, say 300% or 400%, but at higher zoom levels it barely scrolls a few pixels, and at 100% or less, it scrolls the entire page or worse for the smallest increment of the mouse wheel.

   It seems clear that the zoom amount has been factored into the scroll amount inversely by accident.

   This is a rudimentary feature of the UI, and important. Also a seemingly quick one to find and correct.

   Am I right?

   On mac OS, Illustrator version 27.8

   Scrolling horizontally using SHIFT key + mouse wheel, is broken, and appears to be an obvious mathematical error.

   Expected behaviour is for the view to scroll left or right.

   Actual behaviour is that is works at some zoom levels, say 300% or 400%, but at higher zoom levels it barely scrolls a few pixels, and at 100% or less, it scrolls the entire page or worse for the smallest increment of the mouse wheel.

   It seems clear that the zoom amount has been factored into the scroll amount inversely by accident.

   This is a… more

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   4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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5. Pressing Numpad Enter no longer commits editing a note for an object in 27.6.1

   In previous version hitting Numpad Enter in the Note filed in the Attributes panel would have commit the changes into the field (while the main Enter created a new line). In 27.6.1 it’s not longer working, hitting Numpad Enter does not do anything — even create a new line. It should work and commit changes :(

   Steps:
   1. Open Attributes panel
   2. In the panel’s flyout menu choose Show Note
   3. Create any object, keep it selected
   4. Put the cursor in the Note field in Attributes panel and type anything
   5. Press Numpad Enter

   Expected: editing should end
   Current behavior: nothing changes, the editing does not stop, the cursor is still in the field

   In previous version hitting Numpad Enter in the Note filed in the Attributes panel would have commit the changes into the field (while the main Enter created a new line). In 27.6.1 it’s not longer working, hitting Numpad Enter does not do anything — even create a new line. It should work and commit changes :(

   Steps:
   1. Open Attributes panel
   2. In the panel’s flyout menu choose Show Note
   3. Create any object, keep it selected
   4. Put the cursor in the Note field in Attributes panel and type anything
   5. Press Numpad Enter

   Expected: editing should end
   Current… more

   4 votes

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6. language change

   I am not able to change the language of the apps I am paying monthly money for. Your support team ist not able to help / sending me around, so I explained 3 people what is the problem in german and english. I have changed the language on my michrosoft windonws - it is in english now, my adobe cloud is in english + I have deinstalled and installed the apps / nothing helps -still german - the support team is not able to help / sending me the same links / very annoying and dissapointing - adobe is giving standarts on ux and ui design - but not enabling the customers to change the language of the apps

   I am not able to change the language of the apps I am paying monthly money for. Your support team ist not able to help / sending me around, so I explained 3 people what is the problem in german and english. I have changed the language on my michrosoft windonws - it is in english now, my adobe cloud is in english + I have deinstalled and installed the apps / nothing helps -still german - the support team is not able to help / sending me the same links / very annoying and dissapointing - adobe is giving… more

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7. Voreinstellungen fehlerhaft dargestellt

   Hallo!

   Meine Voreinstellungen erscheinen fehlerhaft. Es wird nur ein kleines Fenster geöffnet und ich kann nichts wirklich erkennen, auswählen oder ändern.

   Gibt es Lösungen dazu?

   Gruß, Anna

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8. Dark Mode on macOS makes text in input fields white and invisible

   In macOS dark mode, the parameters is all white when you choose them.

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9. Keyboard shortcuts not saving. Unable to change certain keyboard shortcuts.

   Latest updates are not storing keyboard shortcuts or reverting back to default with no way to resolve.

   I changed the CPU/GPU preview shortcut (cmd+E) to something else and set cmd+E to be a shortcut for Expand. It doesn't update in the menu and reverts back after restarting Illustrator. I've tried reinstalling, reseting preferences and deleting my custom keyboard shortcuts and resetting them with no success at keeping the shortcuts as I've set them.

   I should be able to overwrite or change keyboard shortcuts, especially those that aren't used as often and I don't personally see the need to have a keyboard shortcut for previewing on CPU/GPU.

   OS – Big Sur 11.2.3
   Adobe AI - v25.2.3

   Latest updates are not storing keyboard shortcuts or reverting back to default with no way to resolve.

   I changed the CPU/GPU preview shortcut (cmd+E) to something else and set cmd+E to be a shortcut for Expand. It doesn't update in the menu and reverts back after restarting Illustrator. I've tried reinstalling, reseting preferences and deleting my custom keyboard shortcuts and resetting them with no success at keeping the shortcuts as I've set them.

   I should be able to overwrite or change keyboard shortcuts, especially those that aren't used as often and I don't personally see the need to have a… more

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10. Clicking an object force drags it wherever my mouse goes

    Anytime I click on an object in Illustrator 25.2 it "sticks" to my cursor. If i'm using my mouse (a Logitech MX Master), it sticks for about 1 second, and drops the object wherever my cursor is positioned. If I use my Macbook's trackpad, it stays stuck until I click again.

    This has made Illustrator completely unusable in every way, and I rely on it for my career. I have no idea what to do, please help me!

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    13 comments  ·  User Interface  ·  Delete…  ·  Admin →
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11. Unable to highlight values in Properties panel > Transform

    I am unable to hightlight any values with the mouse cursor that are contained in the textbox fields within the Properties Panel > Transform e.g. Width or Height.

    Using latest version of Windows 10 and Illustrator 2021 (Desktop).

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    Resolved (Comments Open)  ·  2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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12. Cannot close window, save dialog endless loop

    I cannot close the current document window without an endless loop of "saved changes to document" (even though its currently saved). This is using the X in the corner to close window. If I say yes, save it, it remains open and won't close, even when I hit X again, endlessly (it just goes back to asking me if I want to save)

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13. Can't highlight document name or sizes to change...

    When I create a new document, I cannot highlight the name or sizes with my mouse anymore. I have to click and delete manually before inputting new information.

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14. Blinking Cursor absent in Artboard panel

    Operating system: Mac OS 10.14.6
    Illustrator version: 24.2.3

    Hi, When typing inside the Artboards panel to name artboards the blinking cursor appears to be missing.
    Regards
    Gary

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    4 votes

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15. Window auto scrolling

    When opening Illustrator the file auto moves to the right at a slow pace. When hitting Shift it jumps - it only stay still if the mouse is off the application. The art won't stay steady on screen.

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16. align panels

    macOS Catalina 10.15.5
    illustrator 24.2
    aligning panels with a figure
    align panels to the left
    panels aligned to the right

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17. Workspace show problem

    Workspace panels & Tool panel continually disappear when I change the workspace from type to another and the only way to show them is to Quit the program this is toooooo Bad

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18. Using tool shortcut adds icon to all toolbars

    I want to have customized toolbars that only show the tools I've specified. However, when I select a tool via a shortcut, e.g V for Selection Tool, that icon is then added to my custom toolbars. Very frustrating and distracting.

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19. Scrolling or zooming causes round Corner Widgets to get deselected

    Steps to reproduce:
    1. draw a rectangle
    2. Use the mouse to select ONE of the corners' radius handle (the bullseye handle inside the corner)
    3. Move the mouse wheel to pan (or zoom) a small distance.
    4. The bug happens here! The corner radius handle is no longer selected, and dragging the handle now affects all four corners. This is no good if you want to have only one corner radiused. I only noticed this recently so I think it's a newly introduced problem.

    Panning or zooming should NOT affect the selections that the user has made.

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20. Unable to change language

    Windows 10, CC2020.

    I am unable to change the Installation language of Illustrator. No matter what I do it always installs itself as English (International). I am trying to change it to Norwegian to record a tutorial. This often happens, but with CC apps it is **** to efficiently try to change app languages. Fiddling with obscure settings files, renaming folders, reinstalling applications, or sometimes being forced to reinstall every single CC app and do a complete cleaning of the system.

    IT SHOULD BE A SIMPLE LANGUAGE DROP-DOWN IN PREFERENCES. /rant

    What I have attempted:

    1. I created a new Windows User Account.
    2. Change OS language to Norwegian. This seems to change the language of the CC desktop app.
    3. Uninstall Illustrator, and remove preferences. Verify that application folder is gone.
    4. Uninstall the CC dekstop app.
    5. Reinstall the CC dekstop app.
    6. In the CC desktop app, set the default app language to Norwegian.
    7. Reinstall Ai.

    Result: Illustrator installs with english language, not norwegian.

    I tried uninstalling the dekstop app and Ai both normally, and using the CC cleaner app.

    I notice the in the CC desktop app that the description of the app is in english, but for some other apps it's in Norwegian. There must be a hidden setting/file somewhere locking it to English. Where can I find this and delete the **** thing? I have now spent two hours trying to change my language. This should not happen.

    Windows 10, CC2020.

    I am unable to change the Installation language of Illustrator. No matter what I do it always installs itself as English (International). I am trying to change it to Norwegian to record a tutorial. This often happens, but with CC apps it is **** to efficiently try to change app languages. Fiddling with obscure settings files, renaming folders, reinstalling applications, or sometimes being forced to reinstall every single CC app and do a complete cleaning of the system.

    IT SHOULD BE A SIMPLE LANGUAGE DROP-DOWN IN PREFERENCES. /rant

    What I have attempted:

    1. I created a new Windows… more

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