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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7476 results found

  1. various interface problems

    con l'ultima versione di Illustrator ( 26.2.1 ) sono comparsi diversi problemai di interfaccia rendento difficile lo sviluppo del lavoro.
    ad esempio:
    - impossibile muovere con le freccie da tastiera gli oggetti selezionati
    - se selezioni una guida questa scompare ricompare quando deselezionata
    - stesso problema con i punti di ancoraggio se selezionati scompaiono

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  2. Not Saving

    Illustrator saving suddenly stops working. I use a shortcut for SAVE AS, EXPORT AS, SAVE A COPY and all of a sudden nothing happens when I go to save. Only saves with Save/Cmd+S. Only restarting Ai helps. It was doing this before but now it's several times a day since updating to macOS Monterey 12.3.1. (Also happens with Ps.)

    Ai version v. 26.2.1

    1 vote

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  3. Problema en mesa de trabajo

    Hay un problema cuando se activa o desactiva "Previsualizar sobreimpresión", en ocasiones en el área de trabajo aparece un error de visualización de color magenta por el borde del área de trabajo.

    1 vote

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  4. Stability Issues

    Illustrator is constantly crashing, I use Windows 10. I've been losing a lot of work because of it. I am forced to do the updates (can't use an older version) because I receive art from multiple artists and they all use the updated version, and the "older versions" can't open the newer version.... WHEN ARE YOU GUYS GOING TO FIX THIS???!!!

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  5. パスのアウトラインで線幅が変わる

    796.49 mmφで0.3㎜線幅のパスのアウトラインをしたら

    線幅が変わりました

    原因がわかりません

    宜しくお願いします

    使用バージョン 26.2.1

    試しにCS3でやってみたら大丈夫でした

    1 vote

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    0 comments  ·  Strokes  ·  Admin →
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    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただいた内容ですが、「パスのアウトライン」メニューからのコマンドでは再現しませんでした。

    機能バグではなく、個別案件と思われますので、お手数をおかけいたしますがカスタマーサポートにお問い合わせください。

    よろしくお願いいたします。

    Illustrator チーム

  6. Window widgets vanish if window is resized via Accessibility API

    If an Illustrator window is moved and resized via the Accessibility API, then the window widgets will vanish. They will reappear if you manually resize the window (even if only by a pixel).

    This issue affects anyone who uses a third-party window manager, such as our app Moom. It was reported by one of our users, and this video is theirs—we don't have Illustrator, so we can't test on our end.

    If you watch the video, you'll see the window widgets vanish when the user uses Moom to move the window; they then reappear when they manually resize the window.…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Stroke Scaling moves visible stroke away from actual path

    When I try to scale up the stroke weight on a path, the visual of the stroke moves away from the actual path proportionate to the amount scaled up. I have no idea what is going on. This happens mainly with custom brushes but I have not been able to predict when or how severely this is going to happen. Yes I'm using the latest illustrator update.

    1 vote

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  8. Symbols don't display when mapped onto 3D artwork - Illustrator 26.2.1

    MacOS 11.6.5 iMac - non-retina NVIDIA GeForce GTX 775M 2 GB - 32GB RAM
    Illustrator 26.2.1
    Hello, I'm trying to map a symbol onto a 3D extruded object (See attached) using the new 3D interface. All I see are some black lines. No matter which symbol (even my own), what scale or rotation I use, the display of the mapped symbol does not change?

    1 vote

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  9. Illustrator CC 2022 not correctly fonts in SVG format

    Why is there an email icon next to Adobe Illustrator if the intent is to email the Illustrator team, not be redirected to a marketing landing page.

    I'm using an Adobe Font (Trajan Pro 3) for a logotype: I set the font to outlines, but if I attempt to make the characters one compound path, the letters appear broken. If I leave the characters as individual compound paths, and save as an SVG, the SVG file shows the letters in a garbled fashion.

    When does Adobe expect to resolve this issue in CC?

    1 vote

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  10. Opening file

    After working on a file and trying to save it, it kept telling me it couldn't save. I finally gave up and then just saved it as a PDF. I was able to work from the PDF. So i saved the PDF. And now I can't open the PDF or the illustrator file. It gives me the dialog: Can't open the illustration. The file is locked or in use. ID: -54

    It's also not letting me upload the illustrator file here, only the PDF file.

    1 vote

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  11. Can't save a file without closing the program.

    Everytime when I save a file, the program shuts off. The same for InDesign.

    1 vote

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  12. Can't Access a Saved File from a folder in Google Drive

    The Issue:
    I saved an illustrator file then closed the program. After some days, I reopened the program. I could see the preview thumbnail showing my latest edit but when I clicked on it to open, it went back to a much earlier version of the file. This has now happened twice. Please help if you have solved this successfully.

    Details:
    Illustrator 26.2.1 (64-bit)
    OS: Windows 10
    RAM: 12GB
    Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz 2.81 GHz

    1 vote

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  13. Text missing on .ai file when I preview it or bring it into Indesign

    OS Catalina v. 10.15.7, Illustrator v. 25.4.1

    Text is in the document (.ai file), but when I preview it or place it into InDesign it disappears. When I save it to a pdf from Illustrator it looks fine in preview, acrobat and InDesign. As a temporary fix I can place the pdf into Indesign, but that's not ideal.

    1 vote

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  14. SVG export crashes

    Exporting to SVG causes Illustrator 26.2.1 (64-bit) on Window 10 (21H2 19044.1645) to crash. No export is created.

    1 vote

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  15. swatch panel missing

    The swatch panel is completely missing all of the sudden. This is a PERTINENT feature for me and needs to be fixed ASAP.

    1 vote

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  16. Please stop changing things around

    PLEASE STOP CHANGING THINGS AROUND.

    We often have very tight deadlines. Please stop changing settings and moving things around. It has a lot of impact on our ability to meet deadlines. When you moving things around we have to spend an extra unexpected 2/3 hours late at night try to figure out what has changed and how to do it the new way.

    1 vote

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  17. Open Illustrator 26.2.1 pallet drops in my desktop window .. when open, as photo shows 4-17-22

    See photo clipping ... intermittent, recurring. No other adobe open aps do this ... just Illustrator. Bug .. Yes. Annoyance. Yes. Mac OS 12.3.1 Monterey, 27" display desktop. From wake.

    1 vote

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  18. ファイルを開けない

    1 windows11 Illustrator v26.2.1
    2 pcを立ち上げて1回目のイラレ起動
    3 起動直後に出てくるクラウドファイルの履歴画面から開く
    4 開かないのでメニューバーのファイルから開こうとするが開かない。フリーズしているわけではないので終了し、再度起動すると開ける アップデート後から?最近毎回これです。

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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    Need More Info  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただいた「Windows 11 でファイルを開けない」という問題についてですが、まず「Windows 11 はまだサポート対象外」であることをご了承ください。

    詳しくは Illustrator の必要システム構成

    https://helpx.adobe.com/jp/illustrator/system-requirements.html#windows-sys )ページを参照してください。

    その上で、いくつか質問させていただきます。

    • 開けないファイルは「クラウド」、「コンピューター(ローカル)」の両方ともですか?
    • PC 起動後の最初の Illustrator 起動だけで、2回目以降の起動では全く問題はありませんか?

    お手数をおかけいたしますが、ご確認くださいますようよろしくお願いいたします。

    Illustrator チーム


  19. baseline shift

    If a piece of text has a Baseline Shift, then you can no longer select the text at the anchor point, and then the Smart Guides no longer work. So if the text has a Baseline Shift.

    1 vote

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  20. 1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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