8116 results found

1. Slack & Illustrator freeze each other

   Sometimes Illustrator freezes on save and f I click Slack, I notice that it also has frozen. If I force quit Slack, Illustrator sometines unfreezes without having to force quit it.

   HELP!

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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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2. Type — Different Opacity Settings Not Displayed (GPU Preview)

   AI Version: 25.2
   OS: MacOS 11.2.1
   Using GPU Preview

   Problem:

   • With some type selected, edit the text and change the Opacity of only some letters.
   • Note that those characters do not look changes.
   • Switch to CPU Preview and note that the Opacity of those letters now display as expected.

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   3 votes

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   4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

3. Opacity Doesn't Live Update when using Properties Panel + Keyboard

   AI Version: 25.2
   OS: MacOS 11.2.1
   Using CPU & GPU Preview

   Problem:

   • With an object selected, open the Properties Panel.
   • Click in the Opacity field and use the keyboard to increment the opacity up or down.
   • Note that the object's opacity doesn't change unless the change is accepted either by pressing the Return key, or clicking into the artwork.

   Expected Behaviour:

   • As the opacity is adjusted using the keyboard, the artwork should demonstrate the changed opacity.

   Notes:
   - If you use the Transparency Panel, and adjust the Opacity there, the keyboard commands are recognized as usual.

   3 votes

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   1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminArchana Kumari (Lead Software Engineer, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

   Archana Kumari

   Illustrator Team

4. Illustrator automatically changing colors

   When you place image (RGB) into Illustrator it would preserve the color profile. Now it changes it automatically and this seems to be a common problem if you search the internet. Fix it as it makes this program far less useful.

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   2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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5. Smooth Blend Tool Broken

   On the Mac OS, when blending between two shapes using the smooth blend tool, 7/10 times the blend will not be smooth but have one step between the shapes. I can instead create lots of steps as a work-around, but the designated tool does not work. If the shapes are separated far enough, more (but few) steps will appear.

   In the images below, you will see an attempted blend between a dark green gradient square, and a light green square. I am using the smooth blend tool.

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   3 votes

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   2 comments  ·  Tools  ·  Delete…  ·  Admin →
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6. New DXF importer makes closed filled shapes come as solid facets, groups are lost

   I import a DXF block filled by a solid Hatch.

   Previously (stillworking in Ai2019) the shape comes as a filled closed path

   now it opens as tons of single filled triangles

   3 votes

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   4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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7. Pantone Connect

   Hi there,

   When trying to load the Pantone Connect Extension I see a black window instead of the swatches and other features of the extension. The only message I see is a purple link that says “reload plugin” which has no effect when I click on it. This was the case for the 2020 version when I tried it today, so I updated all my apps, thinking this might help. However, the same error occurs with the 2021 versions of Photoshop, Illustrator and Indesign. When I last used the extension in summer last year, it worked great… has there been a change in the meantime? Am I doing something wrong?

   Thank you for your help!

   Best,
   Lucas Stolz

   Hi there,

   When trying to load the Pantone Connect Extension I see a black window instead of the swatches and other features of the extension. The only message I see is a purple link that says “reload plugin” which has no effect when I click on it. This was the case for the 2020 version when I tried it today, so I updated all my apps, thinking this might help. However, the same error occurs with the 2021 versions of Photoshop, Illustrator and Indesign. When I last used the extension in summer last year, it worked great… has there been… more

   3 votes

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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8. Unit increments for Large canvas documents have fractions

   Since the introduction of the large canvas sizes (which is awesome, by the way) I have been noticing that my increments of measure particularly in type and keyboard increments within the preferences have been scaling down to microscopic numbers when I change from feet to inches or points. I then get these odd numbers when scaling type with the keyboard shortcuts.

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   3 votes

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. Package in Illustrator 2021 not copying fonts - Windows 10

   The package functionnality in Illustrator 2021 does not copy the fonts to the package folder. The report doesn't display any error.
   The same job was packaged on Mac and worked fine.

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   3 votes

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. type tool is fundamentally broken.

    Why did you f up the type tool?? It, like almost everything else in Illustrator, doesn't work as good as it did a few versions back. I don't mind you making changes, but when it starts to impede productivity, it's a problem. I hate this program now. HATE. It's a buggy, aggravating, and just does not work seamlessly as it once did.

    With the type tool, I have issues placing the cursor in the type. if I use the hand tool in conjunction with the type tool, it overrides the hand tool and starts adding spaces. Neve been a problem until a couple of months ago.Those are my main complaints at the moment, but the entire way illustrator handles type...with the type menu and how its organized, with how the program handles outside (non-adobe...or even older adobe fonts) type, with the atrocious ux and organization of the adobe type site. How it doesn't automatically activate type... Its blatantly obvious that the people making decisions about Illustrator do not use it. Please start focusing on your user's experience and talking to, and working with, designers. How are ya'll missing so badly with this once amazing program????? Please, please make this better

    Why did you f up the type tool?? It, like almost everything else in Illustrator, doesn't work as good as it did a few versions back. I don't mind you making changes, but when it starts to impede productivity, it's a problem. I hate this program now. HATE. It's a buggy, aggravating, and just does not work seamlessly as it once did.

    With the type tool, I have issues placing the cursor in the type. if I use the hand tool in conjunction with the type tool, it overrides the hand tool and starts adding spaces. Neve been a problem… more

    3 votes

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. illustrator 2021 won't open large files created in 2020 version

    Opening large files created in the 2020 version gives a message " Illustrator could partially read this file. We recovered as much of the file as possible, but some content might be missing. Open to view the recovered file."

    Any file with multiple layers or artboards only shows one artboard and layers are missing. The weird thing is the preview shows the full file and artboards, they just won't open.

    Is anyone else having this problem? I've found that if you install illustrator 2020 and open it there it usually works (although not always)

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    3 votes

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12. Apple Emoji glyphs now crop at the bottom when rasterising + viewing - after Big Sur update

    I have updated to Big Sur. 2018 MacBook Pro. The Apple Emoji glyphs updated. Now, they are cropped about 3-5px on the bottom. Baseline shift doesn't help, rasterising doesn't help, changing the size of the type doesn't help. The emoji are permanently cropped now in both 2019 and 2020 AI versions, as well as in Photoshop. This is both when viewing the letterform, and when rasterising or outlining it. Please help! <3 I am trying to finish a job that looked great before Big Sur. Can't find anything on line.

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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13. COPING ISSUES

    When I copy something and the I try to paste it there is nothing in the memory buffer.It happens all the time with my colleagues too.Please fix it
    Best Regards
    Stoycho Yordanov

    3 votes

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14. Warped Object moves up artboard when changing Bend or Distortion

    1. Using Windows 10, latest version, and Adobe Illustrator V 25.1 (but this has occurred in every version of AI I've ever owned)
    2. After I warp an object, if I change the Bend or Distortion amount in the Top Toolbar the object shifts up the artboard. This happens whether I input an amount and hit enter, or if I just use the arrow keys to increase or decrease an amount. Additionally, if I go into the Object>Envelope Distort>Reset with Warp menu, it shifts up.
    3. I would expect the object to remain in the same place on the artboard, and change the bend/distortion amount in place.
    4. Instead it shifts up every time, and I have experienced this in all versions of Illustrator and on multiple machines.

    1. Using Windows 10, latest version, and Adobe Illustrator V 25.1 (but this has occurred in every version of AI I've ever owned)
    2. After I warp an object, if I change the Bend or Distortion amount in the Top Toolbar the object shifts up the artboard. This happens whether I input an amount and hit enter, or if I just use the arrow keys to increase or decrease an amount. Additionally, if I go into the Object>Envelope Distort>Reset with Warp menu, it shifts up.
    3. I would expect the object to remain in the same place on the artboard, and change the… more
    3 votes

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15. GPU Problem after upgrade to 25.1

    After upgrading to 25.1 GPU previewing is erratic. After a while working on a document GPU previewing is not available (after restart Illustrator it is). Then also problems with text selection occur, text is not marked as selected and text cursor is not visible. Seems like a problem with out of video memory? Using a maxed out MacMini with 64GB RAM and a Blackmagic eGPU. MacOS is 11.1
    For now reverting Illustrator 25.0 removes all problems.

    3 votes

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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16. illustrator very slow

    I can't use illustrator on Mac, it's too slow it doesn't make me move object...

    3 votes

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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17. Eyedropper tool disappears - Illustrator 25.1 on Windows 10

    So after updating and opening Illustrator for the first time, the eyedropper tool is there, but after closing Illustrator and opening it back up, the tool is gone. I've rolled back Illustrator, re-updated it, reset the preferences and it still happens.

    3 votes

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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18. Text stroke not smooth when set to 0.1mm

    the outline stroke of text is not smooth when set the stroke weight to 0.1mm

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    3 votes

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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19. M1 laptop hang

    Adobe illustrator keeps hanging on me while
    Designing halfway. Sometimes it even hangs my own laptop. I know it hasn’t been optimised for m1 chip MacBook Pro (I’m using that currently) but sometimes it hangs so long that I’ve to force shut down my laptop and open up the file again. It’s just very unstable and buggy. Please help???

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    3 votes

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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20. UI scales are off even after adjustment - icons, ruler, menu

    The ruler always seems to get hidden after updates but also it is very small relative to the icons and file menu.

    This means at 100% UI scale the ruler is too small but at medium (doesn't say what % for some reason) the ruler is too big and icons are way too big.

    This only became an issue when I started using higher resolution monitors (anything greater than 1920x1080). So my guess is it has something to do with a relationship with Windows 10 GUI and Illustrator.

    Any insight would be appreciated and questions welcomed. Attached is illustrator at 100% and Indesign

    The ruler always seems to get hidden after updates but also it is very small relative to the icons and file menu.

    This means at 100% UI scale the ruler is too small but at medium (doesn't say what % for some reason) the ruler is too big and icons are way too big.

    This only became an issue when I started using higher resolution monitors (anything greater than 1920x1080). So my guess is it has something to do with a relationship with Windows 10 GUI and Illustrator.

    Any insight would be appreciated and questions welcomed. Attached is illustrator at… more

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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