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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7840 results found

  1. 3D Materials Panel Causes Much Longer Document Load Times

    Regarding the 3D Effects Panel in Illustrator, it seems to take nearly 20 seconds when launching a new document if in the previous session the Panel was active. If the 3D Effects panel was not active, then the document loads much faster. It would be great to have Illustrator handle the load time better.

    I'm using Illustrator version 29.2.1 in MacOS WITH Sequoia 15.2 on an M4 Pro 48GB RAM.

    2 votes
    0 comments  ·  Performance  ·  Admin →
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  2. Properties panel is empty even when an item is selected

    When selecting an item, either with the Direct Selection tool or Selection arrow, the Properties panel remains empty and blank. I've attached a screenshot.

    I'm using Illustrator 29.2.1

    2 votes
    2 comments  ·  Properties Panel  ·  Admin →
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  3. Separations preview is wrong for dynamic symbol with spot color

    When a dynamic symbol gets a spot color applied to one of its fills, then the separations preview does not show the correct separation.

    Reported in this forum thread (with demo file) https://community.adobe.com/t5/illustrator-discussions/is-separations-preview-buggy/m-p/15138799#M434726

    2 votes
    0 comments  ·  Symbols  ·  Admin →
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  4. Arabic text is not searchable in a PDF saved from Illustrator

    Arabic text is not searchable in a PDF saved from Illustrator.
    In Adobe Illustrator v. 29.2.1 (Middle Eastern version) on Mac OS 15.2, I created a document with A4 size page, typed any number of words, lines in Arabic Language.

    I choose to save the file as PDF. Then in Acrobat, when I search for any Arabic word, I get the message "No matches were found".
    The same text placed into Adobe InDesign or Microsoft Word, then Export the page as PDF. Those PDFs are fully searchable.

    I believe that PDFs out of Adobe Illustrator are the only ones with…

    2 votes
    0 comments  ·  Other...  ·  Admin →
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  5. Don’t display Touch workspace styled handles for Free Transform when Ai doesn’t use it

    If a computer has an access to a touch screen device, Ai offers users to switch the interface into the dedicated Touch Workspace: https://helpx.adobe.com/illustrator/using/illustrator-touch-workspace.html

    Normally this access won’t affect using Ai in the default mode, except for the way Free Transform tool’s controls.
    These start to look ugly: large contoured circles with small white square padding inside, smudged icons (when viewed at 100 UI scale), giant hint arrows...

    Maybe these work for some better, I can imagine this.
    But why do I see these when not in Touch mode?
    How can I force Ai to use normal ones without removing…

    2 votes
    0 comments  ·  Tools  ·  Admin →
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  6. Incorrect Blend Mode Appearance When Opening Illustrator 2024 File in Illustrator 2025

    I’ve encountered a potential bug in Illustrator. When I open a file created in Illustrator 2024 (version 28.7.4) in Illustrator 2025 (version 29.2.1), the appearance applied to the text does not display correctly.

    For example, in the attached file, the text at the bottom changes to a completely different design when opened in Illustrator 2025, which is causing a significant problem.

    2 votes
    3 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  7. Incorrect Zoom Label when Disabling "Display Print Size At 100% Zoom" Preference

    With an artboard zoomed to 100%, and after disabling the preference "Display Print Size At 100% Zoom" preference, the zoom level is incorrectly reading "52.55%" until I switch Pixel Preview on and off again. See the attached screen recording for the exact steps to recreate this issue with a 1080px x 1080px artboard.

    2 votes
    1 comment  ·  User Interface  ·  Admin →
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  8. Wireframe Conversion of 3D objects distorts the paths, straightens curves

    Converting 3D text to a wireframe often doesn’t show the curves of fonts correctly. During the process, these curves often turn into straight lines or rough shapes, losing the original look of the font or the 3D preview.

    2 votes
    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  9. Changes made in acrobat PDF not reflected when opening in Illustrator

    Sometimes, text and graphical changes made using Adobe Acrobat on PDF's are not reflected when opened in Illustrator. For example, a client sent a PDF file of a banner with a phone number on it, when viewed in Acrobat the number is different than the one in Illustrator because the client made the edit in Acrobat. It would sure be a great feature if a file would open properly in across different adobe products.

    2 votes
    4 comments  ·  File Save, Import and Export  ·  Admin →
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  10. There is no Other Misc>Zoom Out (Secondary) menu command in Keyboard Shortcuts.

    There is an Other Misc>Zoom In (Secondary) menu command but there is no option to assign a corresponding Zoom Out (Secondary) keystroke.

    2 votes
    0 comments  ·  User Interface  ·  Admin →
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  11. Rearrange Artboards feature does not align to pixel grid

    As per title, Rearrange Artboards feature does not align to pixel grid. First Artboard is aligned correctly to a whole number for both x and y. Run process and all artboards are then misaligned.

    I found a workaround: select all artboards and then Object > Make Pixel Perfect but workarounds do not equal function.

    2 votes
    1 comment  ·  Align, Distribute  ·  Admin →
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  12. Closing unexpectedly

    Closing unexpectedly, I have good system, i9 processor, 16Gb RAM, NVidia RTX 4070 card, still the app is closing unexpectedly

    2 votes
    1 comment  ·  Performance  ·  Admin →
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  13. CC Libraries don't retain Lab values of swatches

    If you create a color with Lab values in Illustrator or InDesign and add it to a CC Library, it will convert to CMYK in a new .indd doc and RGB in a new .ai file. We work in Lab 99.9% of the time, so this is super frustrating. We have a database of custom color mixes/names. It would save us a ton of time if we could use CC Libraries for this.

    The crazy thing is... if you make a rectangle with a fill of a custom spot color with lab values and save it as a Graphic, it…

    2 votes
    3 comments  ·  Cloud, Libraries  ·  Admin →
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  14. Illustrator 2025 forgetting dialog box preferences and reverting to default settings, especially after closing or crashing.

    New update to Illustrator 2025 seems to have issues with reverting back to interface defaults as if the app was never opened.

    Example panels reverting back to default: missing fonts or font activation panel, pantone blue reminder alert strip, save dialog asking to save locally or via cloud — pretty much anything with a "don't show this again" box, Illustrator seems to forget at least a few times per week.

    It also seems to be reverting keyboard shortcut commands back to default presets, though retains custom presets — you just have to go back into the keyboard shortcuts panel and change to…

    2 votes
    2 comments  ·  User Interface  ·  Admin →
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  15. Sizes of exported PNG files differ depending on the method used

    Using "Export as" and "Export to Multiple Screen Formats" to export PNG format, with the same settings, there is a significant difference in size after export.

    2 votes
    5 comments  ·  File Save, Import and Export  ·  Admin →
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  16. Tip popup when zooming in and out (Alt key while brush is selected)

    Whenever I zoom in and out using Alt + scroll wheel or a shortcut on my Wacom pencil, and have a Pencil or Brush selected, the smoothing tool pops up and gives this 'tip' that is obstructing my work. Turning tool tips off does not help.

    'To smooth a section, select its anchor points with the direct selection tool and adjust the slider.'

    It is really annoying, I'm not trying even trying to smooth the paths, just zooming! The tip stays on screen until I do something else, and pops back up whenever I hit alt. I know how the…

    2 votes
    1 comment  ·  Tools  ·  Admin →
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  17. Abnormal deformation coordinates of the envelope for a live text

    After the deformation of the text envelope, the mouse wheel changes the bending value and the object coordinates shift. See video:

    2 votes
    4 comments  ·  Meshes, Distortion  ·  Admin →
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  18. Copy Paste in place puts the art at a wrong placa

    Copy/ Paste in Place does not work. I selected an Artboard, but it never got pasted into the !selected! Artboard, but in any other artboard, the original Artboard, or outside. Illustrator 2025 29.1 MacBook Pro M2, 14.6.1 (23G93)

    2 votes
    1 comment  ·  Documents and Artboards  ·  Admin →
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  19. clicking on stroke color in properties box adds fill to stroke

    When trying to change stroke color, the properties box shows nothing in the RGB boxes. Clicking in them adds a fill to the stroke which is unwanted. Edit Gradient controls were buggy too
    Mac OS Sonoma 14.7.1
    illustrator v29.1 ( updated two days ago)

    2 votes
    1 comment  ·  Strokes  ·  Admin →
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  20. Unknown error during file import

    Illustrator 2025 (29.1)
    MacBook Pro M3 16"
    MacOS Sonoma 14.7.1

    When importing I'm getting a random "Unknown error" message. Afterwich the import failes.

    This seems chipset related. When I boot Illustrator 2024 (28.7.3) in Rosetta mode, the error is gone.

    2 votes
    3 comments  ·  File Save, Import and Export  ·  Admin →
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