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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8060 results found

  1. The font with a name which has ampersand symbol cause wrong with exported SVG file

    If there is an ampersand in the name of the inserted font, the exported svg file is not able to open due to not escaped symbol&. In fact it should be escaped into &amp, otherwise error named EntityRef will appear. After editing the SVG file manually, everything goes well.
    For example, a font with the family name "FontA&B" is inserted in a file. When I export, the svg file show "font-family: FontA&B" instead of "font-family: FontA&B" or "font-family: "FontA&B" ". So the bug might be tricky. Hope it can be fixed. This does affect my work.
    Thanks.

    Ai Version 29.6.1.9…

    2 votes

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  2. Illustrator randomly substitutes fonts even though they are installed (works fine in older versions)

    In the latest version of Adobe Illustrator, I often experience random font substitution issues when opening older files. The fonts are properly installed in my system, but Illustrator does not recognize them correctly.

    For example, if I copy the same AI file 10 times and open each copy, Illustrator displays different random font substitutions each time. However, when I open the same files in an older version of Illustrator, the fonts display correctly without any issues.

    This indicates that the problem is not caused by missing fonts, but rather by how the new Illustrator version handles font data in older…

    2 votes

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  3. "Learn the tools" popups appearing on their own

    The Learn popups for the tools on the tool bar keep appearing on their own whenever I am in the application. I have to wipe my mouse over them for them to disappear, just for them to keep popping up when I am using Illustrator. This continues to happen the entire time I am in the application.

    2 votes

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  4. Crashes immediately when adding a leader before a "tate-chu-yoko" text in vertical orientation

    Guaranteed immediate crashing upon adding a leader in the Tabs panel to a tabbed gap right before a character that's set as tate-chu-yoko.
    Now I have to use bad workarounds just to circumvent this...
    Hope it gets fixed soon.

    2 votes

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  5. Unable to use arrow keys to move anything after using Align tool in Properties panel

    When using the Align tool in the Properties panel, using the arrow keys to nudge anything - text, boxes, or art - does not work. The tool in the actual Align panel works, but not Properties, meaning I have to have an extra panel open to avoid this issue. Others have also reported it.

    2 votes

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  6. Unable to use arrow keys to move anything after using Align tool in Properties panel

    When using the Align tool in the Properties panel, using the arrow keys to nudge anything - text, boxes, or art - does not work. The tool in the actual Align panel works, but not Properties, meaning I have to have an extra panel open to avoid this issue. Others have also reported it.

    2 votes

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  7. Anti-Aliasing Method in PNG Options Resets to Type Optimized

    The Preview in PNG Options is fixed (previously reported here: http://illustrator.uservoice.com/forums/601447/suggestions/48119207), but the anti-aliasing method is not sticky anymore. It stays on Type Optimized between exports.

    2 votes

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  8. Cmd+Opt+Shift+M Erases Text

    OBSERVATION
    The keyboard shortcut Cmd+Opt+Shift+M will open the Character Window and highlight the current font, however this exceptionally incredible time saving shortcut works only if the text is selected and not highlighted.

    While the text is highlighted, performing the Cmd+Opt+Shift+M shortcut, simply erases the highlighted text.

    EXPECTED RESULTS
    The mechanics of this shortcut, many versions ago, performed the expected function, whether the text was highlighted or selected.

    Illustrator: 29.7
    OSX: Sequoia 15.5

    2 votes

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  9. Using Random Size Calligraphic Brush inside of a group/layer with an effect applied makes Ai pick only one size for each brush tip

    If a layer or a group has an level effect applied (in this case it’s Transform, for creating symmetric designs), then Ai doesn’t apply random size for the calligraphy brush tips created with Brush tool inside this group/layer — but does it outside of this group / on a normal layer.

    Take a look at the test file attached and the GIF recorded.
    Clicking with Brush tool randomizes the size for the first object created in Layer 1 (with the effect applied), but each consequential click makes points with same thickness.
    But when the same happens on Layer 2, with…

    2 votes

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    0 comments  ·  Brushes  ·  Admin →
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  10. 2 votes

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    1 comment  ·  Tools  ·  Admin →
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  11. Toggling Scale Stroke & Effects from Properties panel crashes Ai instantly

    Selecting the arrow artwork in the attached file and toggling the Scale Stroke & Effects option from the Transform section’s dropdown in Properties panel crashes Ai instantly, on MacOS Ventura 13.7.6, M2 Pro — like it happens in the attached video.

    Using the same option in Preferences works fine.
    The crash stack screenshot is attached.

    Originally by Yury Yarmola

    2 votes

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  12. Les raccourcis clavier typographiques ne fonctionnent plus dans la 29.7

    Dans le version illustrator 29.7 du 30 juillet 2025, toutes les fonctions de manipulation des typographies par les raccourcis clavier ne fonctionnent plus. Agrandir et diminuer, soit la taille, soit les interlettrages, les interlignages, etc… Exemple : option flèche du bas, du haut, droite gauche - commande majuscule point.
    Merci de votre retour.
    FP

    2 votes

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  13. STAR-tool en Shear-transformatie in Illustrator 2025

    Shear-transformatie vervormt TORX-vormen gemaakt met STAR-tool sinds recente update.

    Sinds kort ondervind ik problemen bij het gebruik van de STAR-tool in combinatie met de Shear-transformatie in Adobe Illustrator 2025. Ik gebruik deze tool regelmatig om TORX-vormen te maken (ster met 6 afgeronde punten). Vroeger kon ik deze vorm probleemloos transformeren in perspectief met de Shear Tool. Nu leidt dezelfde handeling tot vervormde en onbruikbare resultaten.

    Ik heb dit getest op een nieuwe computer met een verse installatie van Illustrator 2025. Het probleem lijkt te ontstaan wanneer afgeronde hoeken (live corners) worden toegepast. Na het toepassen van Object > Expand Appearance…

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  14. Holding down 'Alt' for distance measurement prefers clipped content to clipping mask

    The distance measured is the object in the mask, not the mask.
    Cannot measure distance when the object is within the mask object.

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  15. Export for Screens won’t export artboards as a single file

    When a document has multiple artboards and is exported as PDF using Export for Screens, although all artboards are selected and a Single File option is checked, it will still be exported as multiple files.

    illustrator 2025 v29.6.1

    2 votes

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  16. Embedded font previews get substituted when pasted as a vector smart object in Photoshop

    In some case, when opening the files, the app does not inform there are missing fonts. They're still displayed like the font is already installed in system. When I copy and paste into Photoshop (as vector smart object), the text is replaced by other fonts automatically without any announcement.

    2 votes

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  17. Moving a segment with Direct Selection won’t display an alignment guide to another segment

    Smart Guides stopped working properly with the Direct Selection tool in v29.6.1.

    For example, if moving a path segment with the Direct Selection tool, construction/alignment guides no longer appear relative to surrounding elements.

    In the attached screen recording, an alignment guide should appear in relation to the left vertical sides of the two rectangles. You can see the intersection label is also missing when the paths touch one another. FWIW, the feature works in v29.6 and Beta with the same settings.

    On a related note, holding the Command + Shift with the primary Selection tool is also disabled now.

    Please…

    2 votes

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    2 comments  ·  Snapping  ·  Admin →
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  18. More than 1 Placed Item that has been named loses name in 29.6.1

    Place 2 linked items. Rename each item in the layer panel to Item 1 and item 2. Save File as Template or Document. Reopen. Only the first name appears. The second appears as <Linked File>. Any others also are renamed to <Linked File>. This is crucial to automation of template files to replace linked files and needs to be fixed! Have no issues with 29.5

    2 votes

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  19. Repeatedly unable to create New Files

    After a few hours of running illustrator at work, it will come to a point where I cannot create a new file. Ctrl+N won't open the window. File > New... won't open. Clicking New File in the home page won't work. I have to close illustrator and reopen it. It happens at least 3 times a day and is quite frustrating. I've tried resetting my preferences and reinstalling illustrator, but it continues to happen.

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  20. Generative AI patterns not lining up

    When generating a pattern, the edges do not line up. It does not actually generate a usable seamless pattern.

    2 votes

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