8315 results found

1. Intermittent bug: Properties panel causes objects to flip vertically when changing height or width

   I encountered an intermittent bug in Adobe Illustrator where changing the Height (H) value of an object in the Properties panel → Transform section causes the object to unexpectedly flip vertically.

   The issue appears to affect the Transform controls inside the Properties panel specifically.

   The same operation performed using the standalone Transform panel (Window → Transform) works correctly.

   What happened:

   While working normally in Illustrator, I selected an object and changed its height using:

   Properties → Transform → H

   Instead of simply resizing the object vertically, Illustrator unexpectedly flipped the object vertically.

   For example, an object containing text or directional artwork would become upside down after changing its height.

   Important observations

   I initially suspected that this might be caused by the object itself, such as a negative scale, an inherited transformation, a rotated object, or a corrupted bounding box.

   However, I was able to determine that this was not the case.

   The issue also occurred with a completely new rectangle in a completely new Illustrator document.

   I then performed the same height adjustment using:

   Window → Transform

   The object resized normally and did not flip.

   This indicates that the issue appears to be isolated to the Transform controls within the Properties panel.

   The issue is intermittent

   Unfortunately, I cannot currently reproduce the problem reliably.

   It occurred sporadically during normal use. After I noticed the behavior, I tested it several times, including with a new document and a new rectangle, but the issue eventually stopped occurring.

   I completely quit Illustrator and restarted it. After restarting, the Properties panel behaved normally again.

   I did not make any changes to the document or artwork before restarting Illustrator.

   Current behavior

   After restarting Illustrator, I have not been able to reproduce the problem.

   This makes me suspect that the issue may involve a temporary internal state of the Properties panel or Illustrator's transformation system rather than a problem with the document or artwork.

   What I was able to establish
   The problem occurred in a new Illustrator document.
   The problem occurred with a newly created rectangle.
   The problem occurred when changing Height (H) through the Properties panel.
   The object unexpectedly flipped vertically instead of simply resizing.
   The standalone Transform panel worked correctly.
   The problem disappeared after completely restarting Illustrator.
   The problem is intermittent and currently cannot be reproduced reliably.
   Expected behavior

   Changing the Height value in:

   Properties → Transform → H

   should only change the object's vertical dimensions while maintaining its original orientation.

   Workaround

   When the problem occurred, using:

   Window → Transform

   instead of the Properties panel worked correctly.

   Completely restarting Illustrator also resolved the issue.

   Illustrator version

   I am using the latest/current version of Adobe Illustrator available at the time of this report on macOS.

   Possible cause:

   I suspect that the Properties panel may occasionally enter an incorrect internal transformation state, potentially causing a negative Y scale or an unintended vertical reflection when applying a height change.

   The fact that:

   • the standalone Transform panel works correctly,
   • the problem also occurs with newly created objects and documents, and
   • restarting Illustrator resolves the problem

   seems to indicate that this is an intermittent Illustrator UI/transformation bug rather than an issue with the artwork itself.

   Please investigate whether the Transform controls in the Properties panel can occasionally apply an unintended vertical reflection when changing an object's height.

   I encountered an intermittent bug in Adobe Illustrator where changing the Height (H) value of an object in the Properties panel → Transform section causes the object to unexpectedly flip vertically.

   The issue appears to affect the Transform controls inside the Properties panel specifically.

   The same operation performed using the standalone Transform panel (Window → Transform) works correctly.

   What happened:

   While working normally in Illustrator, I selected an object and changed its height using:

   Properties → Transform → H

   Instead of simply resizing the object vertically, Illustrator unexpectedly flipped the object vertically.

   For example, an object containing text or directional… more

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Relink not working as expected

   I am trying to use "relink," in the Links panel, to replace images that have already been placed into an Illustrator clipping mask.
   When I click "relink," I am expecting to be able to place a link to an image I'm pasting or typing the name of, because I have a huge list of filenames I'm pulling from, and I don't want to have to navigate to the file in the UI.
   However, when I type the filename, the "link" checkbox is grayed out. When I click "place," I would expect it to simply embed the file, but, instead, the "link" checkbox now becomes available and is unchecked. This is inconvenient, because it means I cannot use my keyboard workflow to get through the dialogue and must switch between mouse and keyboard times for each placement. (I need to write a script to place lots of images, but that's beside the point.)
   CONVERESELY, when I navigate in the filename list to the actual file I want to place and CLICK on it, it automatically activates the "link" checkbox and it is checked by DEFAULT, which is what I want, but I don't think I should have to do this every single time I want to place something, especially when I'm placing 20-100+ images at a time.
   Furthermore, the options for which images to replace are limiting, because it asks me if I want to replace one image or all, but it only allows me to include the images that are identical to each other. I then have to select a new set of images to replace them if they are not duplicates of the original image. this workflow is very clunky. Please fix it! Thanks. :)

   I am trying to use "relink," in the Links panel, to replace images that have already been placed into an Illustrator clipping mask.
   When I click "relink," I am expecting to be able to place a link to an image I'm pasting or typing the name of, because I have a huge list of filenames I'm pulling from, and I don't want to have to navigate to the file in the UI.
   However, when I type the filename, the "link" checkbox is grayed out. When I click "place," I would expect it to simply embed the file, but, instead, the… more

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Broken Link / Gaussian Blur dialogs displayed together make Illustrator UI disabled

   I’ve been experiencing this Illustrator bug for years, and it has consistently behaved the same way.

   It only happens when I already have one or more Illustrator documents open and then open another file with a broken/missing linked image. If a Gaussian Blur progress window appears in front of the missing-link warning, Illustrator becomes stuck afterward: the dialogs disappear, but the canvas can no longer be interacted with and nearly all menu commands are grayed out. I can still save using cmd+s, and switch between documents, but can’t interact with anything on the canvas. Can click the toolbar too, but it doesn’t change the cursor.

   If the Gaussian Blur progress window stays behind the missing-link warning, the problem does not occur.

   It also never happens when the affected file is the first document opened after launching Illustrator.

   I am currently able to reproduce this in Illustrator 30.7 on macOS.

   I’ve been experiencing this Illustrator bug for years, and it has consistently behaved the same way.

   It only happens when I already have one or more Illustrator documents open and then open another file with a broken/missing linked image. If a Gaussian Blur progress window appears in front of the missing-link warning, Illustrator becomes stuck afterward: the dialogs disappear, but the canvas can no longer be interacted with and nearly all menu commands are grayed out. I can still save using cmd+s, and switch between documents, but can’t interact with anything on the canvas. Can click the toolbar too, but… more

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Need More Info  ·  1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. Artboard Names changes revert if names are tabbed between.

   When updating multiple artboard names via the Artboards Panel, pressing Tab advances to the next artboard name. However, if multiple artboard names are changed this way, and the changes are reflected in the panel, these changes are not reflected in the export artboards panel, and clicking in to edit any artboard name again causes them all to revert to their previous names.

   Illustrator 30.7 (this has been a persistent issue since 24)
   Apple Mac Studio M1 Max

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Need More Info  ·  4 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Ai comes with scale error/warning too early

   When trying to scale down a big group of paths, by double clicking the scale tool to enter a numerical value, Ai starts to complain - it seems to assume that I want to scale up (maybe due to the last scale value used). Please let the function wait for user input, before complaining.

   •  

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Tools  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. Saved file reopens with some layers and data missing

   After saving my work and reopening the file later, some layers and data are missing. Around 40% of my completed work is disappearing, even though the file was saved properly.

   Please help me recover the missing data and identify the cause of this issue.

   •  

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. Sampling a color from a layer below a placed PDF picks white, unlike previously

   Have a layered file. Top file is a linked PDF with linework. Below that layer are colours. When I want to eyedrop a colour from the layer below for a new object, while it samples the colour correctly it turns the object white instead of the colour sampled. The only work around is to turn off the linked PDF layer on top and it will sample it correctly. This was never an issue in previous versions and is very frustrating.

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Scribble Effect Not Showing Up in Menu, But Still Accessible

   Before, the Scribble effect used to be found under Effects > Stylize. In the 2026 version, it's gone. Only Glowing Edges appears under Stylize. But when I search for Scribble by hitting the magnifying glass icon and typing it in, I can access the effect and still use it. Some people still use this effect for making ikat-inspired shapes, for example...I think it was removed from the menu by accident. Please readd it under Effects > Stylize.

   •  

   •  

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. SVG fehlende Pfade beim öffnen/importieren

   MacOS: 26.5.2 (25F84)
   Illustrator 30.7

   SVG wird nicht korrekt geöffnet/importiert, es fehlen Pfade!
   Wenn die Datei vorher in Inkscape neu gespeichert wird z.B. als PDF ist alles vorhanden.

   (leider kann das svg nicht angehängt werden!?)

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. Eyedropper not copying font style from source to target on Mac when Option key is held

    The Eyedropper also not lifting font style from source to target when holding down option key on Mac.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Tools  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. Pasting a single CMYK channel value modifies all CMYK channels

    Illustrator version: 29.8.9
    Operating System: Windows 11

    Description:
    When I copy a single CMYK percentage value (for example, the K/Black percentage) from one object using the Color panel and paste it into the corresponding CMYK field of another object, Illustrator also changes the other CMYK channel values automatically.

    Expected result:
    Only the pasted CMYK channel (for example, K) should change, while the remaining CMYK values should remain unchanged.

    Actual result:
    Illustrator modifies the other CMYK channel values as well, even though I only pasted a value into a single channel.

    Question:
    Is this the expected behavior (a feature), or is it a bug? It seems impossible to copy a single CMYK percentage between objects without affecting the remaining channels.

    Illustrator version: 29.8.9
    Operating System: Windows 11

    Description:
    When I copy a single CMYK percentage value (for example, the K/Black percentage) from one object using the Color panel and paste it into the corresponding CMYK field of another object, Illustrator also changes the other CMYK channel values automatically.

    Expected result:
    Only the pasted CMYK channel (for example, K) should change, while the remaining CMYK values should remain unchanged.

    Actual result:
    Illustrator modifies the other CMYK channel values as well, even though I only pasted a value into a single channel.

    Question:
    Is this the expected behavior (a feature), or is… more

    •  

    •  

    •  

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Saving AI to EPS, different outcome when opened in photoshop

    Sonoma 14.8.7
    Illustrator 30.6
    I saved a multi spread AI document as single pdf files. Each spread contains one specific number.
    I open one eps-file in illustrator the expected number (50) appears.
    I open the same eps-file in photoshop a different number appears.
    Screenshots attached: 47

    •  

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. Action shortcuts lost when saving, deleting existing, and adding back to action panel.

    MACOS Tahoe 26.5.2, Illustrator 30.6

    I deleted my personal action set from the actions panel, and when I re-imported them the (extensive) set of shortcuts were missing. No shortcuts were added. Using version history I re-added a saved set from a few days ago, and it only brought in some of the shortcuts that were saved with the set at the time. I frequently save/delete/add my actions because they change based upon the job at hand and I run out of F keys. I have never had an issue with lost shortcuts until today.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  2 comments  ·  Actions  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. Selection tool broken

    Using the selection tool. I can click an object and get the bounding box but can not move or drag the object. Arrow keys do work to move it but I can not move it by mouse. This reoccurs upon restart.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  1 comment  ·  Selection  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Can’t rearrange a selected object and bring it to front

    Arrange tools are completely busted. I am trying to move a selected object to front. The shortcut (shift, cmd, ] or [) does not move the selected object at all. The menu option also results in nothing.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  1 comment  ·  Layers  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. Harmony Rules display all selected colors when recoloring artwork

    1. Mac Studio M1 Ultra 128GB, Tahoe 26.5.1
    2. Illustrator 30.7

    I want to premise this is likely a minor bug and doesn't really affect everything, but me+ others previously reported a color guide bug on 30.6 and there is a current bug with Recolor Artwork, so I assume this inconsistency might be helpful information.

    With a group of shapes selected (any amount), select Recolor Artwork with the Color Guide panel open.

    Once the Recolor Artwork menu opens, the Color Guide Harmony Rules panel is updated to contain every color within the selected artwork group.

    Rather than display the harmony group related to a single selected color, the panel updates to simply display all selected colors.

    I have attached a screen recording showing this process as well as a screenshot showing the updated panel behaviour.

    If necessary I can provide an example file but I imagine this is reproducable.

    1. Mac Studio M1 Ultra 128GB, Tahoe 26.5.1
    2. Illustrator 30.7

    I want to premise this is likely a minor bug and doesn't really affect everything, but me+ others previously reported a color guide bug on 30.6 and there is a current bug with Recolor Artwork, so I assume this inconsistency might be helpful information.

    With a group of shapes selected (any amount), select Recolor Artwork with the Color Guide panel open.

    Once the Recolor Artwork menu opens, the Color Guide Harmony Rules panel is updated to contain every color within the selected artwork group.

    Rather than display the harmony group related… more

    •  

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    5 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    A new request has been made based on the discussion, A simpler way to populate Color Guide panel with tints and shades of currently selected artwork’s colors

17. 3D and Materials is very buggy in Illustrator 30.7

    I had no problems using this Effect up until recently, the update from 30.2.1 to 30.7 didn't solve it.

    Numbers and cursors are glitchy: text fields cannot be used to input a value in the Y and Z rotation of the 3D Effects window.

    3D and Materials applied to text makes the text clip out and loses its outer edges when using Ray Tracing (reproduced with different fonts, always the same issue).

    Doesn't make a difference if the text has been outlined or not.

    I believe that somehow the Perspective is turned on and stretches the letters or adds spacing value that makes the text fall out of visible area, but since the perspective text field is broken, there is no way to force toggle it to 0.

    I had no problems using this Effect up until recently, the update from 30.2.1 to 30.7 didn't solve it.

    Numbers and cursors are glitchy: text fields cannot be used to input a value in the Y and Z rotation of the 3D Effects window.

    3D and Materials applied to text makes the text clip out and loses its outer edges when using Ray Tracing (reproduced with different fonts, always the same issue).

    Doesn't make a difference if the text has been outlined or not.

    I believe that somehow the Perspective is turned on and stretches the letters or adds spacing… more

    •  

    •  

    •  

    •  

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  2 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. Illustrator 30.7: "Error reading linked file" after using Generative Expand on linked PNG images (reproducible in new documents)

    I found a reproducible issue in Illustrator 30.7 related to Generative Expand.

    Steps to reproduce

    Create a new Illustrator document.
    Place a linked PNG image.
    Use Generative Expand.
    Save the document.
    Close Illustrator.
    Reopen the document.

    Expected result
    The document opens normally.

    Actual result
    Illustrator always displays:

    "An error occurred while reading the linked file..."
    After clicking Ignore, the document opens normally and Illustrator briefly displays:
    "Links have been updated."

    However, the same error appears every time the document is reopened.

    Additional tests performed
    Reproduced in a completely new document.
    Updated Illustrator to version 30.7 → issue remains.
    Re-linked the original PNG → issue remains.
    Deleted the original linked PNG → issue remains.
    Saved the document as PDF and reopened it in Illustrator → issue still occurs.

    The generated artwork itself is intact and works correctly after clicking Ignore.
    The issue only appears after using Generative Expand.
    The original image is a PNG exported from ChatGPT, but the problem appears to be related to Illustrator's handling of the generated object rather than a missing file.

    Observation
    The Links panel contains both:
    the original linked PNG
    the Generative Object
    Even after removing the original linked file, Illustrator still reports an error while reading a linked file when reopening the document.
    This suggests that the Generative Object may retain an internal hidden reference that Illustrator cannot correctly resolve during document loading.

    Version
    Illustrator 30.7
    macOS (latest available updates)

    I found a reproducible issue in Illustrator 30.7 related to Generative Expand.

    Steps to reproduce

    Create a new Illustrator document.
    Place a linked PNG image.
    Use Generative Expand.
    Save the document.
    Close Illustrator.
    Reopen the document.

    Expected result
    The document opens normally.

    Actual result
    Illustrator always displays:

    "An error occurred while reading the linked file..."
    After clicking Ignore, the document opens normally and Illustrator briefly displays:
    "Links have been updated."

    However, the same error appears every time the document is reopened.

    Additional tests performed
    Reproduced in a completely new document.
    Updated Illustrator to version 30.7 → issue remains.
    Re-linked the… more

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  1 comment  ·  Other...  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. Illustrator 30.6 freezes indefinitely while editing AI files with embedded PNG images

    Since updating to Illustrator 30.6, Illustrator randomly freezes while editing AI documents.

    The freeze is not a normal slowdown. The application becomes completely unresponsive and can remain frozen for several minutes or even indefinitely.

    I have already tested:

    Reinstalled Illustrator.
    Tested multiple NVIDIA driver versions.
    GPU Performance enabled and disabled.
    System Compatibility Report shows No conflicts.
    Illustrator correctly detects the RTX 4060 GPU.
    The AI files are not unusually large.
    Removing one placed PNG/PSD image sometimes eliminates the freeze, even though the image size is normal (around 1500–2000 px).

    CPU and GPU usage remain very low while Illustrator is frozen.

    I can provide the AI document, source images, System Info and System Compatibility Report if needed.

    Operating System: Windows 11 24H2 (Build 26200)
    Illustrator Version: 30.6

    Hardware:
    AMD Ryzen 7 7840HS
    NVIDIA GeForce RTX 4060 Laptop GPU
    16 GB RAM

    Since updating to Illustrator 30.6, Illustrator randomly freezes while editing AI documents.

    The freeze is not a normal slowdown. The application becomes completely unresponsive and can remain frozen for several minutes or even indefinitely.

    I have already tested:

    Reinstalled Illustrator.
    Tested multiple NVIDIA driver versions.
    GPU Performance enabled and disabled.
    System Compatibility Report shows No conflicts.
    Illustrator correctly detects the RTX 4060 GPU.
    The AI files are not unusually large.
    Removing one placed PNG/PSD image sometimes eliminates the freeze, even though the image size is normal (around 1500–2000 px).

    CPU and GPU usage remain very low while Illustrator is frozen.

    … more

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. Un-tabbed document (i.e. dragged out of application frame) jumping to font

    Mac OS Tahoe 26.5.2
    Illustrator 30.6

    Fairly recent issue following a Mac OS update.

    I have a number of documents open/tabbed in the application frame.

    I drag one out of the application frame in order to work on it while conveniently being able to view another document in the application frame behind.

    I click on the document in the application frame to make an adjustment and the un-tabbed document jumps in front.

    Repeatedly clicking the document in the application frame does eventually give it focus but the un-tabbed document will always randomly jump to the front without me clicking anywhere near it.

    Tried resetting prefs etc. and turning application frame on and off but the issue persists. Using Stage Manager is not an option which works for me.

    Mac OS Tahoe 26.5.2
    Illustrator 30.6

    Fairly recent issue following a Mac OS update.

    I have a number of documents open/tabbed in the application frame.

    I drag one out of the application frame in order to work on it while conveniently being able to view another document in the application frame behind.

    I click on the document in the application frame to make an adjustment and the un-tabbed document jumps in front.

    Repeatedly clicking the document in the application frame does eventually give it focus but the un-tabbed document will always randomly jump to the front without me clicking anywhere… more

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    4 comments  ·  Other...  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating