Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7722 results found
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Alt + drag use Group Selection Tool cause illustrator crash
Illustrator 16.0.3
Windows 10 20H2 19042.1526
i7-10700 2.9GHZ
16GB RAM2 votes -
Illustrator not effectively handling Windows Desktop Magnification
I have been having so many problems with Illustrator lately and just now realized that it is because of my UltraWide monitor and the fact that I have Windows Magnification set to 200%.
This is not being handled well in Illustrator. It's making the active area around a selected item way too big. I can be 100px off of the selected item and it still wants to rotate. I try to select a point and it's nearly impossible. If you look at all of the "tolerance" bug reports, I would be willing to bet they all deal with magnification levels…
2 votes -
Please Fix: Function "create outline" unpredictably results in pixel error
Converting a path by the "create outline" function unpredictably results in pixel errors. See pictures:
Pic1.: Path object in pixel preview. Position is correct.
Pic2.: Result after applying "create outline" function.
Position of outline path is wrong in fourth place after comma leading to a grey fragment. The only solution is to repair every outline in a very time consuming process. In my view is a critical error when trying to work pixel perfect. Please solve this issue!2 votes -
Artboard name problem when exporting
When exporting files in image format the name of the first artboard aways differs from that of its subsequents, being outputed as "Untitled_Artboard 1" instead of "Untitled-01".
Given that every modification must be done "by hand", it turns out to be very exhausting.
2 votes -
Illustrator keeps oversaturating the color space even though modes/swatches are set correctly.
When opening a file (usually with photography), illustrator will oversaturate all the colors regardless of color settings. Everything will be set to consistent CMYK settings but the colors show up so saturated and it's impossible to work in that space.
2 votes -
CPU Preview defaults even for basic usage (Macbook Pro 2019)
CPU Preview is forced even with basic files with horrible performance. Can not choose GPU Preview after a few moment.
Adobe Illustrator 26.0.3
macOS 12.2.1
MacBook Pro 2019
2.4 GHz i9 | 32GB RAM | Radeon Pro 5500M 8GB2 votes -
Illustrator 2021 and 2022 Zoom not working correctly after OS update to Monterey
Like the title says, after update to Monterey.... when using Illustrator 21 or 22 when zooming into an object, either vector, tiff, eps on the document the screen goes gray about 150% to 300%. I have reset many things, GPU.... reset preferences, colors, overprint off and on.... nothing seems to correct it. This happened Only after going from Big Sur to Monterey. Attached is a screen shot at 100% zoom, then the same art at 300%. The art is all vector, that really doesn't matter, vector and images act the same when zooming. Another screen shots on another job at…
2 votes -
2 votes
Illustrator製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた問題ですが、ご使用のマシン環境や使用方法などに原因があると思われますので、カスタマーサポートにご連絡いただくか、Ten_A さんのご提案のようにIllustator のユーザーコミュニティーをご利用いただくと、問題解決の手掛かりになります。
ご理解、ご協力のほどよろしくお願いいたします。
Illustrator チーム
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Screen bug, pixels
I create a new file and the screen starts to pixelize, If I move the mouse the pixels move too and they don't disappear
2 votes -
Select tool
Whenever I form a shape with the Rectangle Tool, the Select Tool won't provide the option to resize the selected shape.
2 votes -
Illustrator selecting Folder name and renaming file when saving into Folder
When saving an Illustrator file - and InDesign also - I click the name of the folder that file is to go into and the filename changes to that folder's name. Why is this happening? Why was this not found when debugging these very expensive applications before throwing them at subscribers and hoping they will work? Really not professional. We pay far too much money for stupid things like this to happen. Needs to be fixed immediately. InDesign also.
2 votes -
Very Slow
I just updated my MacBook Pro (16 inch, 2019) to OS Monterey 12.2.1 and my Illustrator is CS 26.0.3. It is very difficult to use my files from last week. The cursor sits there spinning the beach ball, I'm seeing artifacts and artwork disappears, I can't even drag a simple pattern tile across my page. I use slightly complex artwork year in and year out as a product designer. But with the most current Mac update, something went wrong. I've rebooted, cleared my cookies, all the usual things. Please help!
2 votes -
New File Preset Details Fields Are Misaligned Vertically (Cut off)
When creating a New File, the measurement presets (width, height, bleed) are too high within their respective input fields. This causes the digits in each of the fields to be cut off at the top. I've attempted to resolve the issue by scaling the window, updating Illustrator, deleting preferences, and installing/reinstalling the application. Issue unresolved.
Intel Macbook Pro i9 OS 12.2 - Adobe Illustrator 26.0.32 votes -
First time use of the Library bug
Hardly worth reporting but happens consistently for me: the first time I use the Library after opening Illustrator, upon choosing what I want to place, the library panel closes (before I can complete the place command). When I open the palette again and choose the item, it works fine. That's it.
Version 26.0.2 (64-bit)
Windows 10 Enterprise2 votes -
request to solve a bug
I Am unable to do the function of "ctrl+D" . i feel its some sort of bug.
kindly look into it2 votes -
emf file blank (could be opened in Windows Paint and irfanview just fine)
Like I mentioned above. Illustrator is 2022 running on Windows 11.
2 votes -
Text copied from Illustrator is pasted into Keynote and other non-plain-text-apps as an image only
In apps that use plain text, the text is pasted as text, while in apps like Keynote or Pages, the text is used as an image. The only workaround is via plain-text-Apps like TextEdit et al.
How can this issue be solved?
macOS 10.15 up to macOS 12
Illustrator 2021, 20222 votes -
Rectangle’s horizontal and vertical measurements are swapped
MacBook Pro (15-inch, 2018)
Processor: 2.6 GHz 6-Core Intel Core i7
Mac OS Monterey 12.0.1 (21A559)
Adobe Illustrator 26.0.2When selecting an object, like a rectangle, the horizontal and vertical measurements in the tool bar are swapped. They appear correctly in the Transform window.
For example, a horizontal rectangle could be 7pt x 5pt, but when selected in the tool bar it shows 5 in the <--> dialog box and 7 in the vertical box.
I have restarted my computer and restarted illustrator.
See screen caps below.2 votesAs per the comment:
Illustrator allows to access dimensions of an object as well as dimensions of a live shape. In case when a shape is rotated by 90° the shape’s size values can look swapped compared to measured sizes. It’s like tilting a head. See attached images inside for clarifications.
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bnplugin.aip
bnplugin.aip will not load when launching illustrator
2 votes -
Zoom difetto
Con l'aggiornamento del sistema operativo Mac OS 12 non si riesce ad avvicinare con lo zoom, il valore dipende dal file da 400%, si files più leggeri si arriva a 600%
Questo tenendo la risoluzione dello schermo alla massima risoluzione mentre se si scende come risoluzione a 2k il problema non si presenta. Sia con Illustrator 2021 che con il 20222 votes
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