Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8152 results found
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Crash when minimised on file open
When AI is minimised in Dock (latest MacOS), using right-click File, Open with in Finder causes AI to crash with no dialog. The AI window briefly opens before crash. AI v. 29.6.1
2 votes -
Live Paint settings reset on restart
Whenever I open Illustrator the settings for Live Paint reset themselves.
I.E. I double-click on the tool, set the swatch preview to off and highlight on, but next time I open Illustrator swatch preview is back on and highlight is off.2 votes -
2025 Paragraph styles broken opening files created in previous versions
Opening up previously formated files (2024) with Character/paragrah styles applied is useless in 2025!
2 votes -
Request for Improvement: Kerning Delay with Complex Background Data in Illustrator 2025
I am experiencing performance issues with Adobe Illustrator 2025 (latest version) in the following environment:
Environment: MacBook Pro 2024 (32GB RAM, SSD), macOS Sequoia
File Setup: Approximately 30 artboards with the same complex background (vector data or high-resolution images)
Issue: Kerning and text spacing adjustments result in a ~1-second delay per operation. Hiding the background does not resolve the issue, but removing it eliminates the delay.Attempted Solutions:
Disabled Navigator panel and layer thumbnails
Toggled GPU performance on/offRequest: Please optimize performance to ensure smooth kerning operations even with multiple artboards and complex background data.
2 votes -
Cyrilic character disappears when loaded from variable library
When I load a csv variable library that contains the cyrilic character ç in it, this character disappears when I merge it with the template. Using Adobe Illustrator v29.6.1 on a Mac Sequoia 15.5
2 votes -
The entire document fails due to the use of area text linked to different pages. Text is lost, the file freezes, won't save, or is stuck
Mi computador es un MacBook Pro 2022 - Chip Apple M2 - MacOs Sequoia 15.5, pensaba que era un error del Mac por lo que formatee el computador y volví a instalar la suite de adobe, pero no, el error sigue, fue a partir de la actualización hecha después del sábado 28 de Junio. Desde allí el ilustrator presenta diferentes errores que detallaré a continuación:
1. Para abrir un documento luego de haber trabajado en otro, se queda pensando diciendo que esta leyendo el documento y no lo abre, allí se bloquea y tengo que reiniciar el programa (adjunto pantallazo).
2. Si logro que abra, genera errores con el texto de área, si está enlazado peor, si muevo el cuadro de área del texto me salta una alerta de error PRAM (adjunté captura). Y luego, desaparecen los puntos de movimiento del cuadro de área y ya no puedo editarlo para nada.
3. Si quiero guardar el archivo, igualmente, se queda pensando, dice que lo hará en segundo plano pero no pasa nada, se queda ahí sin quitar el cuadro de guardado y si lo doy a la tecla ESC, deja de guardar y no permite guardar nada, ni exportar, ni nada.He probado con diferentes archivos y pasa igual.
Esto me ha traído ya suficientes problemas a nivel laboral donde se usa Ilustrator para crear estos documentos.
Por favor, ¿qué solución le pueden dar a esto? Está fallando demasiado.
Mi computador es un MacBook Pro 2022 - Chip Apple M2 - MacOs Sequoia 15.5, pensaba que era un error del Mac por lo que formatee el computador y volví a instalar la suite de adobe, pero no, el error sigue, fue a partir de la actualización hecha después del sábado 28 de Junio. Desde allí el ilustrator presenta diferentes errores que detallaré a continuación:
1. Para abrir un documento luego de haber trabajado en otro, se queda pensando diciendo que esta leyendo el documento y no lo abre, allí se bloquea y tengo que reiniciar el programa (adjunto pantallazo).…-
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2 votes -
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Using Inflate with 3D & Materials gives a [Clr?] error
Ever since it was introduced, I haven't been able to access the new 3D & Materials (only the classic version). With any attempt I make to eg. inflate I get this error message: 'The operation cannot complete because of an unknown error [Clr?]'. I use Illustrator 29.6.1 on a Mac Mini M1.
2 votes -
Baseline Shift units change to points when Language Options gets changed to East Asian
For some reason Ai believes my Baseline Shift units MUST be in points when I choose to use East Asian Language Options, like the GIF shows.
2 votes -
Keep crashing 29.6.1
AI 29.6.1 keep crashing randomly at least 10 times a day...
2 votes -
Acabo de actualizar AI y esta todo inestable, solucionen por favor....
Solucionen por favor....
2 votes -
Illustrator 29.6.1: Script error on startup
I get a message of a script error on startup; either InDesign or Photoshop. If I remove the 'offending' script, it moves on to find an error in another file.
2 votes -
Fitting an artboard to a path with a Freeform Gradient creates invisible border
Fitting an artboard to a path with a Freeform Gradient creates invisible border. It seems to create space around the path when fitting — only seems to be an issue with freeform gradients.
Running macOS Sequoia 15.3, Illustrator Desktop 29.62 votes -
Non-global swatches in cloud libraries don't retain names when added in new documents
I have a large cloud library with like 800 swatches for customers that I need to use in multiple different documents. Most of the swatches were uploaded with the global tag so when I use them later on, they still have their name when I add it to the documents. However, some of my swatches are missing the global tag so when I add them later on, they just automatically convert the selected object to CMYK and doesn't add it to my swatch panel.
If it matters, my workflow is selecting the objects that need the new swatches, then clicking on the swatch in the libraries panel. I don't do the thing where you right click>add color to swatches. And there is no way for me to tell from the libraries panel if a color is global or not, so I can't just go through the panel and change the affected swatches.
I have a large cloud library with like 800 swatches for customers that I need to use in multiple different documents. Most of the swatches were uploaded with the global tag so when I use them later on, they still have their name when I add it to the documents. However, some of my swatches are missing the global tag so when I add them later on, they just automatically convert the selected object to CMYK and doesn't add it to my swatch panel.
If it matters, my workflow is selecting the objects that need the new swatches, then clicking…
2 votes -
Bottom of Artboard controls entry fields and text descenders cut off
Steps to reproduce:
1. Open a new or existing Illustrator file
2. Look at the bottom left of the screen where the Artboard controls are
3. Observe how close the entry fields/text are to the bottomResult:
OBSERVED:
- The bottom of the entry fields is cut off (see screen shot)
- Entry fields still work as expected
- Resizing the window does not fix the issue
- Happens with main display or on external displayEXPECTED:
- Entry fields at bottom to not be cut off (bottom outline missing)
- Descenders of text to not be touching bottom of screenOccurs on:
Mac OS: 15.5 (24F74)
2024 15” M3 Macbook Air with 27” Studio display
Illustrator: 29.5.1Mac OS: 14.6.1 (23G93)
2018 13” intel MacBook Pro with 27” LG display
Illustrator: 29.5.1Steps to reproduce:
1. Open a new or existing Illustrator file
2. Look at the bottom left of the screen where the Artboard controls are
3. Observe how close the entry fields/text are to the bottomResult:
OBSERVED:
- The bottom of the entry fields is cut off (see screen shot)
- Entry fields still work as expected
- Resizing the window does not fix the issue
- Happens with main display or on external displayEXPECTED:
- Entry fields at bottom to not be cut off (bottom outline missing)
- Descenders of text to not be touching bottom of…2 votes -
Split Into Grid adds printable lines instead of guides
In Split Into Grid window there's an option to "add guides". But instead of guides lines are added that have standard stroke — printable lines that are conveniently in neutral greenish color 0,1 pt stroke and look like guides so it's easy to miss that.
2 votes -
Touch Type's alternate glyphs panel should ignore view rotation.
Okay, just, look at this screenshot. Look at it. Contemplate it for a moment. Ask yourself if this feels like the right thing to do.
The type itself is at about 45º to the edges of the artboard; I've rotated the canvas to roughly align with the type so I can have a better view of it while I think about how to properly deploy Bookmania's glorious OpenType alternate forms.
I really wasn't expecting the Touch Type tool's popup to match the alignment of the canvas' edges but in retrospect I'm not surprised. NOTHING drawn in the preview window aligns with the screen instead of the canvas, no matter how much more sense it would make for it to do this. Everything that drags out an area does it in the canvas' coordinates instead of the screen and it's so annoying. I really wish Adobe would assign an intern to look for rough UI edges around canvas rotation for an entire product cycle and FINISH this furshlugginer feature, as usual it was delivered, had maybe one extra release to fix any glaring crashes it created, and then just totally forgotten.
Honestly it might actually be pretty cool if the Touch Type character popup was aligned with the rotation of the currently chosen letter, since it can clearly be rendered at an angle.
Okay, just, look at this screenshot. Look at it. Contemplate it for a moment. Ask yourself if this feels like the right thing to do.
The type itself is at about 45º to the edges of the artboard; I've rotated the canvas to roughly align with the type so I can have a better view of it while I think about how to properly deploy Bookmania's glorious OpenType alternate forms.
I really wasn't expecting the Touch Type tool's popup to match the alignment of the canvas' edges but in retrospect I'm not surprised. NOTHING drawn in the preview window…
2 votes -
Unable to export blank canvas using 'Export to Screen Multiple Formats'
Cannot export blank canvas using 'Export to Screen Multiple Formats'.
When making a brochure, one page is blank, but when using "Export to Screen Multiple Formats" to export, it prompts that a blank canvas cannot be exported.2 votes -
Perte de l'affichage des bibliothèque de "marque"
Quand on supprime un élément d'un bibliothèque de marque (option stockage d'entreprise), la fenetre de bibliothèque se vide et aucun efaçon de la réafficher qu'en quittant et relançant illustrator
2 votes -
Perspective grid vertical axis has incorrect foreshortening
The vertical axis of the perspective grid has an incorrect scale/foreshortening factor. For example, if you show a cube, it appears too tall.
2 votes -
Direct Select Multiple Points Moves Entire Object Not Just Selected Points
Selecting a single point and dragging or shift-dragging allows you to move the single point. Selecting two points (out of many) appears to work until you release, then the entire object changes position.
2 votes
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