Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8070 results found
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Symbol disappears when edited in place
When you have a symbol on the artboard, double click it to go into isolation mode, make some changes, exit isolation mode — the symbol disappears from the artboard.
2 votes -
"Save as" Illustrator bug
Hi. I have the latest 2020 version of Illustrator 24.1.2.
When I press "Command" + "S" it starts to save. Once it is finished saving it used to have an asterisk in the file name that disappears to indicate that it has been saved. The asterisk no longer disappears. It remains.
Then when I close after saving it gives me the attached "save" box, and says that "if I don't save my changes will be lost", but if I click "Command" + "S" and then close without saving it does save.
It makes things very slow. I can't work like…2 votes -
Illustrator suddenly changed from RGB to CMYK
Windows 10, Illustrator 2020
Working on a digital comic and suddenly colour has been changed
from RGB to CMYK, which means I cannot copy and paste the colours
I was repeatedly using anymore.Black colour has been automatically replaced by a dark greenish black;
upon further inspection, it can be seen that it is not completely black. It feels odd at plain sight. I have manually selected each line which has changed colour, but it keeps going back to that dark greenish black.
2 votes -
SelectiveUnlock.aip error - Adobe Illustrator CC version 24.1.2, OS Windows 10 Home Edition Build 1909
The File New/Open screen does not work.
When clicking File>New opens a pop-up screen with title %CCXFNFTDIALOG_NAME with nothing inside.Can not create NEW file.
2 votes -
Decimals from nowhere in 24.1.2 update… go to 24.0.3 again!
Decimals from nowhere in 24.1.2 update… go to 24.0.3 again!
On macOS Mojave 10.14.6
Retina 5K, 27-inch, Late 2015
4 GHz Intel Core i7
24 GB 1867 MHz DDR3
AMD Radeon R9 M395X 4 GB2 votes -
Excluding fill and stroke settings when applying a graphic style
Intention: I want to have a graphic style for applying shadows (using the material UI shadow requirements)
Because it does not seem to be possible to just copy and paste and existing effect of an element (like a drop shadow on a square element) I am using a workaround.
I created a graphic style with my desired shadow. I noticed that when applying the graphic style to element, it overwrites its color and stroke values.
I thought the setting "override character color" would prevent that from happening, but it doesn't. Every time I'm applying a graphic style it replaces the…
2 votes -
Saving recovered file causes Adobe Illustrator 2020 to quit
Illustrator unexpectedly quit which created some recovered files upon the reopening of the application. When trying to save this file, Illustrator quit again. This keeps happening and I am unable to continue with my work.
I tried updating Illustrator however the same issue is happening.
Operating system: mac catalina 10.15.3
Adobe Illustrator version 24.1.22 votes -
Common Dialog Boxes lag: saves each step from Dialog Box
– MacOS Mojave 10.14.1
– AI 24.1.2The problem appears in ALL dialog boxes in Illustrator: from transforming to changing colours.
For example I want to move my object 10px to the left. I open the Dialog Box, all the Positions are 0, Preview is on. I enter 10px, the object moves to 10 px. But, for example, that isn't enough for my artwork, and i'm entering then 12px instead of 10px, in the same dialog box.
And then the "magic" happens.
Let's say the original position of the object is 0. When I enter 10px, the position changes also…
2 votes -
CC Library Legacy Warning
Operating System: Windows 10
Illustrator Version: 24.1.1I am trying to add a CMYK graphic to CC Library. When I do, I receive the warning:
"Saving to a legacy format may cause some changes to your text layout and disable some editing features when the document is read back in."
Resetting my preferences did not help. I checked for Adobe updates, but Creative Cloud doesn't indicate there are any available. If I add it as an RGB graphic, I do not get the error. But I need the CMYK version.
2 votes -
Brush not working with dual monitor setup
- Illustrator v 24.1.1
- My brush pen doesn't line up to where my pen touches on the screen. I am using a touchscreen monitor on a desktop computer. The brush works in photoshop and every other program but illustrator.
- I would like to use the brush in illustrator for drawing
- The brush is about 2-3 inches away from where I touch the screen almost like it's treating my two monitors as one, always pulling toward the center of the two screens.
2 votes -
Dashes not reproduced properly on paste from Excel
Copying any chart from Excel to Illustrator, where the chart contains a dashed line does not respect dash spacing set in Excel, and always imports with fixed (and rather nonsensical) 1000px dash spacing (so typically no dashes are seen except the first one in almost any artwork).
This has been happening for a while, 1-2 years for sure, so it's not a new bug. It persists across Illustrator and Excel versions.
1) make a chart in excel
2) add dashes to the line
3) copy and paste into illustratorExpected:
Dashes as they look in excelActual:
Dashes are always…2 votes -
The document "annoyingbug.ai" is currently getting saved. Try again after the process is complete.
"The document "annoyingbug.ai" is currently getting saved. Try again after the process is complete." This pops up when you use save as while there is a save currently going on.
This dialog box was removed when closing the document in 24.1.1. Can we also get it removed when using save as?
Would be nice if the save as started once the current save is done like in previous versions.
Thanks,
Josh2 votes -
Rulers disappear at restart.
Even If I have checked "Show/Hide Rulers Across All Documents" every time I restart Illustrator, I have to activate rulers AGAIN. Come on guys, you always need a wheel to drive a car, we always need rulers ON. Help us with this bug.
2 votes -
Create a new file icon bug in Illustrator 24.1 on macOS Catalina 10.15.4
The Create new file icons are huge.
2 votes -
dimensions change when changing rgb to cmyk
When I set a new artboard with specific pixel dimensions and ppi, I go to save the artwork as a JPEG and it completely changes my dimensions. I've played around with this for hours with no success. I've noticed that if I change the format from rgb to cmyk, this affects the size. This is a bug that needs to be fixed. Thanks
2 votes -
Split into Grid doesn’t work for objects smaller than 4.25 mm
I've stumbled across a glitch in the Split into Grid code which prevents objects with dimensions smaller than 5mm from being split. See the video for a demonstration.
NotaVoiceoverArtist :)
2 votes -
Transform effect vanished from Appearance Panel. Multiple times
After using Distort & Transform/Transform from the Appearance Panel, I noticed that this effect was missing from the list of effects that I'd used. As you can see in the attached image, Transform is not in the list. The long shadow on this text is created using that effect and it is still live, but there's no way to edit it since it is not showing up in the Appearance Panel. I started over and created it once more and once again, it wasn't in the panel. I tried a 3rd time and it worked as expected.
2 votes -
Illustrator Freeze & Crashing
After updating my Macbook Air to version Mojave version 10.14.6 and Illustrator to version 24.1 I am unable to work in Illustrator for more than 5 minutes before it freezes and my screen turns black. I can not click on any tool either and dropdown boxes and windows disappear.
2 votes -
Layer
I think the layer colors are wrong. In the following snipped, the purple ellipse and blue rectangle are assigned the color green in the UI but they really belong to the red layer.
2 votes -
Shape Builder deletes line sections that should stay.
I have a complex design with a bunch of overlapping parts and I'm trying to use shape builder to connect sections together. when I select all my lines, then start to build my shapes, it will start deleting lines that are not part of the shape I'm working on. Usually these lines are part of the line I'm working on, but outside of the shape I'm trying to build. The lines aren't highlighted while I'm selecting the pieces of the shape, but disappear anyway. I have tried breaking the line between the shape I'm building and the lines that I…
2 votes
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