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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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8200 results found

  1. It just crashed

    It just crashed.

    I was doing my 2 month-deadline project and it suddenly crashed and didn't even saved the file. My deadline is tomorrow.

    1 vote

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    Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Admin →
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  2. Discover panel not working

    The discover panel and tutorials are not working,

    1 vote

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    Need More Info  ·  1 comment  ·  Learning and Help  ·  Admin →
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  3. Windows Explorer freezes when Saving As PDF

    • Fresh install of Windows 10 Pro. Fully up-to date (as of Feb. 27, 2026). DXdiag attached.
    • Illustrator 30.2.1 (64-bit) ** Only Illustrator and Photoshop installed (via Creative Cloud application)
    1. Open AI file
    2. Save as.. PDF
    3. Choose a PDF option, click Save
    4. Click Windows Start Menu icon (or any other icon on the task bar) - Windows task bar (explorer.exe) will be unresponsive
    5. To remedy, Ctrl-Alt-Del and open Task Manager -> Right-click Windows Explorer -> Restart

    I literally have to do this every time I start Illustrator. It then seemingly stay stable for awhile, but then will randomly lock up Windows…

    1 vote

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    Need More Info  ·  5 comments  ·  Performance  ·  Admin →
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  4. Scroll wheel crash

    Logitech MX Master 2S mouse scroll wheel has stopped functioning in latest versions of AI. Currently hanging and crashing.
    Latest Windows, Latest AI. Latest nvidia driver.
    Asuswrx90, AMD7965, 256 QVL RAM, 5090Founders, Samsung 9100 m2 OS/CACHE/Storage drives
    Expected: smooth scroll
    Actual: App hangs for 2 seconds.
    GPU accelleration settings on or off make no difference.
    I suspect it is a logitech driver issue but a basic bit of mouse functionality in very very common hardware should not be happening.

    1 vote

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    Request to Contact Support  ·  1 comment  ·  User Interface  ·  Admin →
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  5. Free Transform resets frame after each use

    If it was the only problem... Have you ever tried to "free transform" an object like you can do it with Photoshop in a breeze ? Free Transform tool (Free Distort) resets the handles to the rectangular bounding box after each handle drag! Super convenient to adjust a deformation! But did Adobe internally have the distortion tools proposed in Illustrator tested? there are 3 or 4 but all are tedious to use and very incomplete. Please, Adobe, put all this in the trash and replace these useless things with a single tool effective and intuitive... exactly like the "free transform"…

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  6. Offset Path creates notches

    Certain paths with certain Offset Path values create these.
    Usually it’s a rather small value, but this sometimes happens with larger ones.

    There are other related problems with Offset Path:
    1. Stroke displaying incorrectly and Offset Path broken — http://illustrator.uservoice.com/forums/601447/suggestions/39059872
    2. Offset Path with small values (or Inside / Outside strokes) results in skewed lines — http://illustrator.uservoice.com/forums/601447/suggestions/39425959

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  7. Changing the Japanese font in the Type tool does not update it.

    macOS Tahoe 26.2
    Adobe Illustrator (Desktop version) 30.2.1

    Changing the Japanese font in the Type tool does not update it.
    This occurs even when "Enable missing glyph protection" is initially set to OFF and no other settings are changed.

    This does not occur in macOS Vetura13.7.8

    1 vote

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    Need More Info  ·  6 comments  ·  Type, Fonts, Text  ·  Admin →
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  8. Vorschaubilder verschwinden im Bridge

    Hallo, ich habe folgendes Problem mit Illustrator (30.2.1) und Bridge (16.02.23) auf einem Windows Rechner mit 64GB Ram, Windows 11 Pro und eine RTX 3060 Ti.

    Wenn ich momentan im Illustrator eine Datei speichere zweig mir Bridge diese Datei nicht mehr korrekt an.

    Beispiel:
    - Normal war die Anzeige in Bridge wie Bild01.jpg
    - die geöffnete Datei im Illustrator wo alles stimmt ist wie Bild02.jpg, alle Verknüpfungen sind intakt
    - ändere ich in der Datei nur das Darum und speichere, ist nun die Anzeige im Bridge wie im Bild03.jpg daher zusammen wie Bild04.jpg

    Öffne ich die Datei im Illustrator ist…

    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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  9. Images Missing After Reopening Adobe Illustrator File

    Hello Adobe Illustrator Community,

    I would like to report an issue we have been experiencing with Adobe Illustrator that has caused serious problems in our production workflow.

    Issue Description:
    Images that were properly embedded in Adobe Illustrator files go missing after the files are closed and reopened. The images are not corrupt, and their resolution is below 500 PPI. However, upon reopening the AI file, some embedded images disappear completely.

    This issue does not occur in all Illustrator files; it happens randomly across different files, making it difficult to predict or prevent.

    Impact:
    This problem has caused losses for our…

    1 vote

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    Need More Info  ·  3 comments  ·  Images, Links  ·  Admin →
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  10. Frozen Libraries Panel in Illustrator 30.1

    This has happened to me in various CC programs, but Ilustrator is the one most persistent. Basically I have Illustrator open most of the day and am switching between various apps in my workflow. Most commonly, when I return to Illustrator after it has been open for a while the CC library panel will be frozen. I am unable to click on anything in there, and if I resize the panel it distorts the contents. Sometimes the panel is partially frozen and I find out by trying to apply a color swatch, but instead the click opens a graphic asset…

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  11. Bug Graphic Display Corruption Issue (Pixel Artifacts on Screen Only)

    Windows 11 Pro 25H2 build 26200.7705
    Intel i7-14700
    Memory 32 GB
    AMD Radeon RX 7600 8 GB
    Storage 2 TB
    Illustrator 30.1 (64bit)

    We are experiencing a display issue when opening RGB graphic files. The content appears corrupted on screen, showing scattered or smeared pixel artifacts.

    In some cases, the issue is reduced or temporarily disappears when zooming in/out or scrolling the canvas. However, the problem is purely visual and does not affect the actual file data.

    When the file is saved or printed, the output is correct and shows no abnormalities.

    Please refer to the attached images for detailed…

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  12. Artwork was deleted after switching between files.

    AI 30.1 MacOS

    All my artwork was deleted when I switched back from another file that I copied art from, including guides. Tried Undo multiple times with no luck. Had not saved file.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  13. UI freezes when clicking Save file with multiple artworks, no recovery files, version 30.0 on Tahoe 26.1

    This new 30.0 update is terrible, my team has lost countless hours!
    As soon as you click save, the UI freezes, and doesn't allow you to save.
    After clicking the task manager in order to restart the app, the file doesn't show up in the recovered files. NOTHING!
    It is the worse version of Illustrator EVER. I was contemplating going back to the LTS version, but we have already done too much work in this newer version, and are certain that when we open those files, in the OLDER (But better) version, there will be issues, we saw it already…

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  14. Pasted symbol into new doc and that new symbol layer appearance overrode everything

    Very unexpected /confusing issue with Illustrator today.

    I cut and pasted a symbol from one document into a new doc. I tried to apply a new color to the symbol and it wouldn't work.

    The appearance panel showed the objects as black, the objects on the pasteboard were brown, and when I selected them, the fill color in the toolbar showed yellow.

    I broke the link to the symbol and tried to apply that yellow color to the compound path—it wouldn't work.

    I released the compound path and tried to apply yellow to the individual objects—it still wouldn't work.

    Rebooted…

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  15. Linked transparency ignored in document color mode CMYK

    I've noticed that, at least as of Illustrator version 30.1, transparency in linked files is ignored while the document color mode is CMYK and the View Preview mode is GPU. It does not seem to matter if the original is in CMYK mode or not.

    To reproduce the issue, create two Illustrator documents. In the first, draw a few objects on the artboard, setting the transparency for a few of them to anything noticeably different, and save it as Test1.ai. On the second document, set the document color mode to RGB, set the View Preview mode to GPU, and place…

    1 vote

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    Need More Info  ·  0 comments  ·  Images, Links  ·  Admin →
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  16. Info boxes don’t go away when you stop hovering over the toolbar

    When you hover over the toolbar, the info boxes appear and do not go away when you take your cursor off of the tool. It covers my view too much!

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  17. Share for review comments are misaligned - about 5mm off.

    Share for review comments are sometimes misaligned - about 5 mm below the actual comment.

    In the case of text errors usually few lines below the actual error-comment.

    Web interface shows the comments in the right place, but something bad happens when illustrator reads the comments back in. Its persistent in every illustrator version i have.

    The same bug keeps following me in different illustrator versions. I'm not sure what is causing this. One time i suspected some file specific bug, but it keeps reappearing in newly created files. Might it be related to bleed settings? I don't know. But…

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  18. Text captions in the Stroke popup panel in the Chinese build are missing

    Stroke panel text missing

    1 vote

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  19. Save as opens an empty window

    When I try to SAVE AS, an empty window pops up with no options to save or navigate. This just started happening with the last update.

    1 vote

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    Need More Info  ·  2 comments  ·  File Save, Import and Export  ·  Admin →
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  20. Color blindness proof preview kills GPU, requiring restart

    Steps to recreate:
    Create a new document. Proof setup > Color Blindness (any type) > Proof Colors. Zoom in or out. The screen flashes and GPU preview if now off. It can not be re-enabled even if you disable Proof Colors. Restarting illustrator is required to get back GPU preview.

    System: Apple M1 Pro

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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Illustrator (Desktop) Bugs

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