Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

8141 results found

  1. Transform inputs in Properties panel won't let me change/add values

    This is insane. The Transform inputs of the Properties Panel won't let me enter values for the X and Y coordinates OR the H and W. I am using Mac Sequoia. Is there some secret setting that I need to change to make these values accessible? I changed from Windows to Mac because (allegedly), Mac would be able to handle Adobe much better. So far, not at all true.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Multiscreen display problem

    On Windows 11 pro. Multiscreen HP. Launching and Activating (to use), Adobe Illustrator causes multiscreen display, to reset to Landscape and also Disrupt other windows to Minimise and Maximise and change Portrait to Landscape format, without reason.

    This also occurs over one minute, which is a waste of time, when I'm regularly jumping into Adobe Illustrator.

    The layout display setup should be maintained and not be disrupted repeatedly. Please stop changing Windows display format and let the OS do the job.

    I can confirm this is a problem with Adobe Illustrator with a simple test. When I activate ALL other…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Cursed Path includes non deletable artifacts — part of shape when outlined.

    I have drawn custom shapes using the pen tool. Visible artifacts are growing out of anchors. When I switch to outline mode, these artifacts are not visible, yet when I expand the strokes, the artifacts become part of the resulting shape. I cannot resolve this by deleting the anchors that cause the issue, if I do that and then reconnect the remaining points, the artifact simply reappears. I'm attaching an Illustrator file with the cursed paths so that others can see if they experience the same issue or if they can resolve it.

    I am running Illustrator cc 29.4 on…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Strokes  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi All,


    Thanks for reporting the issue!

    We’ve reviewed the issue, but unfortunately, we're unable to reproduce the issue on our end.

    To help us investigate further, could you please share:

    • The .ai file where you’re seeing the issue
    • Or a short screen recording capturing the issue from the start

    Also, let us know:

    • Is the issue 100% reproducible on your side, or does it happen intermittently?

    Your input will help us get to the root of the problem faster.


    Looking forward to your response!


    Regards,

    Aishwarya G Gadodia

    Illustrator Team

  4. illustrator与Magnet软件冲突

    当magnet与illustrator同时运行时,illustrator会出现严重的卡死或卡顿

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Actions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Can’t paste from Photoshop

    It works from Photoshop to Illustrator (I had to ensure both were Illustrator2025/Photoshop2025 were running)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Properties panel doesn't show any settings

    Using Illustrator 29.4 with macOS 15.3, the Properties panel doesn't show anything anymore but the "Quick selections" text (might not be the right term as my software is in French)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Manque de générer les vecteurs dans le menu objet

    Je trouve pas la fonctionnalité "générer les vecteurs"

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Illustrator not working

    When I open Illustrator the processor dramatically slows down, to the point I can't have anything else open. Photoshop, on the other hand, works fine. When I try to move my mouse in Illustrator it takes ages, the screen starts flickering when I click on something for a few minutes before I click something else and it happens again. Sometimes it crashes. I updated Illustrator last week to the newest version, then uninstalled it because I blamed the problem on the update, but version 29.4 works just as bad. It all happened suddenly, the drivers are updated and I have…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Creative Cloud Fonts wont sync.

    The fonts already installed via Creative Cloud show missing in Illustrator. It also keep removing the font from the font family stating font was unable to be installed due to an error. So every time I open Illustrator or simply start my system there a new font missing. CC sprouts an error regarding a font. Never had this issue before.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Flatten Transparency color change

    Illustrator 2024 29.4 (64-bit) Windows 11 Pro, Intel(R) Core(TM) Ultra 7 165H 3.80 GHz, 32 GB Ram

    When using the "flatten transparency" or "rasterize" options, there is a single line of text that keeps changing color. See screen shots attached. This happens regardless of what settings I select. I need the color of the text to be maintained through the operation.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Remove the window

    Listen to me. Please remove the window, this program is very buggy and does not work periodically, frequent departures. DELETE IT.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Solid black bar 1.5" wide across entire width of screen blocking top part of opened file

    On opening existing file, solid black bar 1.5" wide and across entire screen at top of screen blocks that portion of file. Cannot resize it or delete it. Cannot access that part of file for editing. Was fine 3/30/25 after upgrading Illustrator on that day due to issues of uncontrollable mouse action.

    TEST YOUR PRODUCT BETTER BEFORE RELEASING IT!!!!!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. PDF no mantiene valores de color

    Al generar un PDF/X-4 con una calidad de salida específica, los valores originales no se conservan, sino que se convierten completamente a dicha calidad de salida.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Problem with Grouping Layers

    I didn't use to have this problem and it doesn't seem to happen all the time, but when it happens it is annoying. That is, when I want to group two different sets of separately grouped objects into a grouped layer, what happens is that each of the layer groups with specific set of objects become combined into one single layer group. That is, the objects are no longer layer grouped by their original layer groups, but all the objects where combined into the same layer group. An Example would be: One layer group contains yellow objects and another layer…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Layers  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Symbol swatches on network drives won't stay persistent

    We store our color and symbol swatches on a network drive. If we set our color swatches to be persistent, they automatically load whenever we restart Illustrator. This is not the case with symbol swatches. We have to reload manually every time. We expect them to operate the same way as color swatches. Please fix. Running Win 10/11 and the latest Illustrator.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. "Other option" for text in Properties panel slow down PC

    Illustrator beta 29.5 35
    When I try to open "other option" for text in the property panel the software slow down very much, I mean it freeze for at least 10 seconds and it happens every time. If I use the usual full Text panel no problems, but normally using the Properties is easier to have all in the same place, so it's a bit frustrating.
    I link the screenshot ot the software frozen after clicking the button.

    Windows 11 10.0.26100 build 26100
    AMD Ryzen 9 5900HX with Radeon Graphics, 3301 Mhz, 8 core, 16 processori logici
    RAM 32GB
    nVidia…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Selection tool doesn't work to resize

    Illustrator version 29.3.1 (2025)

    The Selection tool (black arrow) does not work anymore and i can't resize things on any of my documents. I tried to close-reopen illustrator and even restart the entire computer without any results.

    iMac retina 2017, Radeon pro 560 4gb, SSD; macOS ventura13.6.8)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. プリントに選択したページは全て空白です

    Illustrator 2025(29.3)で、アートボードを印刷しようとすると「プリントに選択したページは全て空白です」 というエラーが出て印刷ができない。リンクオブジェクトにリンクを配置した際、リンク元となるデータが.aiのファイルで、かつそのリンク元のレイヤー内でリンクオブジェクト(確認したケースでは埋め込みリンク)のみが表示されており、その他のパスなどの要素が表示されていない場合にこの現象がおきた。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Print  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Please package the documents and send them to the team for investigation, at sharewithai@adobe.com

    Kindly provide the specification of your OS, the printer, and mention the link to this bug report: http://illustrator.uservoice.com/forums/601447/suggestions/49657679

  19. Recolor - Color Theme Picker not working with recolor tool

    When trying to recolor an asset, the color theme picker doesn't function as normally.
    This feature was working normally last week.
    I've attached a video to demonstrate the issue.

    Windows 11 system. version 24h2
    Adobe Illustrator Desktop v29.3.1

    Thank you for providing a very easy and convenient, zero effort, third party method for your users to report simple problems with your expensive products.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Type tools not showing in 29.3.1

    The type tools not showing in 29.3.1, I get the 3d and Materials (insanely long) window instead.
    The Paragraph panel does the same, as well as Glyphs.
    I want to access the glyphs, Open Type, etc, panels but just can't.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base