Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8219 results found
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Discover panel not working
The discover panel and tutorials are not working,
1 vote -
Windows Explorer freezes when Saving As PDF
- Fresh install of Windows 10 Pro. Fully up-to date (as of Feb. 27, 2026). DXdiag attached.
- Illustrator 30.2.1 (64-bit) ** Only Illustrator and Photoshop installed (via Creative Cloud application)
- Open AI file
- Save as.. PDF
- Choose a PDF option, click Save
- Click Windows Start Menu icon (or any other icon on the task bar) - Windows task bar (explorer.exe) will be unresponsive
- To remedy, Ctrl-Alt-Del and open Task Manager -> Right-click Windows Explorer -> Restart
I literally have to do this every time I start Illustrator. It then seemingly stay stable for awhile, but then will randomly lock up Windows Explorer again after working for awhile. It seems to most often happen when using the Type tool, and clicking on other parts of the Workspace.
This is infuriating, and has caused me to entirely reinstall the Operating System to try to find a remedy. Nothing has worked.
- Fresh install of Windows 10 Pro. Fully up-to date (as of Feb. 27, 2026). DXdiag attached.
- Illustrator 30.2.1 (64-bit) ** Only Illustrator and Photoshop installed (via Creative Cloud application)
- Open AI file
- Save as.. PDF
- Choose a PDF option, click Save
- Click Windows Start Menu icon (or any other icon on the task bar) - Windows task bar (explorer.exe) will be unresponsive
- To remedy, Ctrl-Alt-Del and open Task Manager -> Right-click Windows Explorer -> Restart
I literally have to do this every time I start Illustrator. It then seemingly stay stable for awhile, but then will randomly lock up Windows…
1 vote -
Scroll wheel crash
Logitech MX Master 2S mouse scroll wheel has stopped functioning in latest versions of AI. Currently hanging and crashing.
Latest Windows, Latest AI. Latest nvidia driver.
Asuswrx90, AMD7965, 256 QVL RAM, 5090Founders, Samsung 9100 m2 OS/CACHE/Storage drives
Expected: smooth scroll
Actual: App hangs for 2 seconds.
GPU accelleration settings on or off make no difference.
I suspect it is a logitech driver issue but a basic bit of mouse functionality in very very common hardware should not be happening.1 vote -
Free Transform resets frame after each use
If it was the only problem... Have you ever tried to "free transform" an object like you can do it with Photoshop in a breeze ? Free Transform tool (Free Distort) resets the handles to the rectangular bounding box after each handle drag! Super convenient to adjust a deformation! But did Adobe internally have the distortion tools proposed in Illustrator tested? there are 3 or 4 but all are tedious to use and very incomplete. Please, Adobe, put all this in the trash and replace these useless things with a single tool effective and intuitive... exactly like the "free transform" of Photoshop! Speak to real graphic designers and they will show you how to make real tool!
If it was the only problem... Have you ever tried to "free transform" an object like you can do it with Photoshop in a breeze ? Free Transform tool (Free Distort) resets the handles to the rectangular bounding box after each handle drag! Super convenient to adjust a deformation! But did Adobe internally have the distortion tools proposed in Illustrator tested? there are 3 or 4 but all are tedious to use and very incomplete. Please, Adobe, put all this in the trash and replace these useless things with a single tool effective and intuitive... exactly like the "free transform"…
1 voteIllustrator today properly keep the Free Transform frame deformed after each use, until you destroy the group it creates.
If you still have problems with the way it works — please comment back.
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Offset Path creates notches
Certain paths with certain Offset Path values create these.
Usually it’s a rather small value, but this sometimes happens with larger ones.There are other related problems with Offset Path:
1. Stroke displaying incorrectly and Offset Path broken — http://illustrator.uservoice.com/forums/601447/suggestions/39059872
2. Offset Path with small values (or Inside / Outside strokes) results in skewed lines — http://illustrator.uservoice.com/forums/601447/suggestions/394259591 vote -
Changing the Japanese font in the Type tool does not update it.
macOS Tahoe 26.2
Adobe Illustrator (Desktop version) 30.2.1Changing the Japanese font in the Type tool does not update it.
This occurs even when "Enable missing glyph protection" is initially set to OFF and no other settings are changed.This does not occur in macOS Vetura13.7.8
1 vote -
Vorschaubilder verschwinden im Bridge
Hallo, ich habe folgendes Problem mit Illustrator (30.2.1) und Bridge (16.02.23) auf einem Windows Rechner mit 64GB Ram, Windows 11 Pro und eine RTX 3060 Ti.
Wenn ich momentan im Illustrator eine Datei speichere zweig mir Bridge diese Datei nicht mehr korrekt an.
Beispiel:
- Normal war die Anzeige in Bridge wie Bild01.jpg
- die geöffnete Datei im Illustrator wo alles stimmt ist wie Bild02.jpg, alle Verknüpfungen sind intakt
- ändere ich in der Datei nur das Darum und speichere, ist nun die Anzeige im Bridge wie im Bild03.jpg daher zusammen wie Bild04.jpgÖffne ich die Datei im Illustrator ist alles ohne Fehler vorhanden.
Verknüpfe ich das Bild über das Menü neu und speichere es dann wieder, stimmt die Vorschau im Bridge wieder wie bei Bild01.jpg.Schließe ich dann die Datei stimmt die Vorschau im Bridge, wenn ich sie dann wieder öffne stimmt alles.
Nehme ich irgendeine Änderung vor, Bsp. Text anpassen oder Ebene einmal aus und einblenden und speichere dann wieder normal, ist die Vorschau in Bridge wieder wie bei Bild04.jpg, also defekt.Ich muss also in so einem Fall bei Änderungen aktuell vor dem Speichern immer alle Verknüpfungen aktualisieren und dann speichern damit ich im Brigde die richtige Vorschau habe. Hier ist es auch egal ob es eine Verknüpfung mit einem JPG oder PSD ist.
Sonnige Grüße von Usedom
Hallo, ich habe folgendes Problem mit Illustrator (30.2.1) und Bridge (16.02.23) auf einem Windows Rechner mit 64GB Ram, Windows 11 Pro und eine RTX 3060 Ti.
Wenn ich momentan im Illustrator eine Datei speichere zweig mir Bridge diese Datei nicht mehr korrekt an.
Beispiel:
- Normal war die Anzeige in Bridge wie Bild01.jpg
- die geöffnete Datei im Illustrator wo alles stimmt ist wie Bild02.jpg, alle Verknüpfungen sind intakt
- ändere ich in der Datei nur das Darum und speichere, ist nun die Anzeige im Bridge wie im Bild03.jpg daher zusammen wie Bild04.jpgÖffne ich die Datei im Illustrator ist…
1 vote -
Images Missing After Reopening Adobe Illustrator File
Hello Adobe Illustrator Community,
I would like to report an issue we have been experiencing with Adobe Illustrator that has caused serious problems in our production workflow.
Issue Description:
Images that were properly embedded in Adobe Illustrator files go missing after the files are closed and reopened. The images are not corrupt, and their resolution is below 500 PPI. However, upon reopening the AI file, some embedded images disappear completely.This issue does not occur in all Illustrator files; it happens randomly across different files, making it difficult to predict or prevent.
Impact:
This problem has caused losses for our prepress team, as some images went missing without being noticed, while the printed products had already been produced.Since:
November 2025 – presentAdobe Illustrator Version:
30.1Operating Systems:
Windows 10 and Windows 11Attached are images as evidence showing the missing embedded images after reopening the files.
We would appreciate any assistance, clarification, or solution regarding this issue, as it significantly affects our production reliability.
Thank you for your support.
Hello Adobe Illustrator Community,
I would like to report an issue we have been experiencing with Adobe Illustrator that has caused serious problems in our production workflow.
Issue Description:
Images that were properly embedded in Adobe Illustrator files go missing after the files are closed and reopened. The images are not corrupt, and their resolution is below 500 PPI. However, upon reopening the AI file, some embedded images disappear completely.This issue does not occur in all Illustrator files; it happens randomly across different files, making it difficult to predict or prevent.
Impact:
This problem has caused losses for our…1 vote -
Bug Graphic Display Corruption Issue (Pixel Artifacts on Screen Only)
Windows 11 Pro 25H2 build 26200.7705
Intel i7-14700
Memory 32 GB
AMD Radeon RX 7600 8 GB
Storage 2 TB
Illustrator 30.1 (64bit)
We are experiencing a display issue when opening RGB graphic files. The content appears corrupted on screen, showing scattered or smeared pixel artifacts.
In some cases, the issue is reduced or temporarily disappears when zooming in/out or scrolling the canvas. However, the problem is purely visual and does not affect the actual file data.
When the file is saved or printed, the output is correct and shows no abnormalities.
Please refer to the attached images for detailed visual examples of the issue.
Windows 11 Pro 25H2 build 26200.7705
Intel i7-14700
Memory 32 GB
AMD Radeon RX 7600 8 GB
Storage 2 TB
Illustrator 30.1 (64bit)
We are experiencing a display issue when opening RGB graphic files. The content appears corrupted on screen, showing scattered or smeared pixel artifacts.
In some cases, the issue is reduced or temporarily disappears when zooming in/out or scrolling the canvas. However, the problem is purely visual and does not affect the actual file data.
When the file is saved or printed, the output is correct and shows no abnormalities.
Please refer to the attached images for detailed…
1 vote -
Artwork was deleted after switching between files.
AI 30.1 MacOS
All my artwork was deleted when I switched back from another file that I copied art from, including guides. Tried Undo multiple times with no luck. Had not saved file.
1 vote -
UI freezes when clicking Save file with multiple artworks, no recovery files, version 30.0 on Tahoe 26.1
This new 30.0 update is terrible, my team has lost countless hours!
As soon as you click save, the UI freezes, and doesn't allow you to save.
After clicking the task manager in order to restart the app, the file doesn't show up in the recovered files. NOTHING!
It is the worse version of Illustrator EVER. I was contemplating going back to the LTS version, but we have already done too much work in this newer version, and are certain that when we open those files, in the OLDER (But better) version, there will be issues, we saw it already in a few files, where the file is flat and not editable.. What can we do?This new 30.0 update is terrible, my team has lost countless hours!
As soon as you click save, the UI freezes, and doesn't allow you to save.
After clicking the task manager in order to restart the app, the file doesn't show up in the recovered files. NOTHING!
It is the worse version of Illustrator EVER. I was contemplating going back to the LTS version, but we have already done too much work in this newer version, and are certain that when we open those files, in the OLDER (But better) version, there will be issues, we saw it already…1 vote -
Pasted symbol into new doc and that new symbol layer appearance overrode everything
Very unexpected /confusing issue with Illustrator today.
I cut and pasted a symbol from one document into a new doc. I tried to apply a new color to the symbol and it wouldn't work.
The appearance panel showed the objects as black, the objects on the pasteboard were brown, and when I selected them, the fill color in the toolbar showed yellow.
I broke the link to the symbol and tried to apply that yellow color to the compound path—it wouldn't work.
I released the compound path and tried to apply yellow to the individual objects—it still wouldn't work.
Rebooted Illustrator. Didn't help.
Rebooted computer. Didn't help.Restarted Illustrator, went into the original symbol, and went into the symbol, cut and pasted the paths into the new doc—still wouldn't work.
THEN... I noticed I was pasting the paths onto an empty layer named new symbol 2, so I pasted the paths onto a new layer and the colors were correct!
SO DEVS, I don't think this is a logical workflow. There is no indication on the appearance panel that a color was applied to a layer, so it's near impossible to tell what's going on.
Very unexpected /confusing issue with Illustrator today.
I cut and pasted a symbol from one document into a new doc. I tried to apply a new color to the symbol and it wouldn't work.
The appearance panel showed the objects as black, the objects on the pasteboard were brown, and when I selected them, the fill color in the toolbar showed yellow.
I broke the link to the symbol and tried to apply that yellow color to the compound path—it wouldn't work.
I released the compound path and tried to apply yellow to the individual objects—it still wouldn't work.
Rebooted…
1 vote -
Linked transparency ignored in document color mode CMYK
I've noticed that, at least as of Illustrator version 30.1, transparency in linked files is ignored while the document color mode is CMYK and the View Preview mode is GPU. It does not seem to matter if the original is in CMYK mode or not.
To reproduce the issue, create two Illustrator documents. In the first, draw a few objects on the artboard, setting the transparency for a few of them to anything noticeably different, and save it as Test1.ai. On the second document, set the document color mode to RGB, set the View Preview mode to GPU, and place a linked file of Test1.ai. It should look normal, as designed. Now, change the document color mode to CMYK and notice how any transparency becomes ignored. However, the second document will export or print the design correctly. You just cannot Preview it correctly using the GPU.
I tried to post the Illustrator files to test with. But, UserVoice crashes whenever I try it.
I've noticed that, at least as of Illustrator version 30.1, transparency in linked files is ignored while the document color mode is CMYK and the View Preview mode is GPU. It does not seem to matter if the original is in CMYK mode or not.
To reproduce the issue, create two Illustrator documents. In the first, draw a few objects on the artboard, setting the transparency for a few of them to anything noticeably different, and save it as Test1.ai. On the second document, set the document color mode to RGB, set the View Preview mode to GPU, and place…
1 vote -
Info boxes don’t go away when you stop hovering over the toolbar
When you hover over the toolbar, the info boxes appear and do not go away when you take your cursor off of the tool. It covers my view too much!
1 vote -
Behavior of buttons in the character panel when automatically converted to an icon panel
I'm using macOS Tahoe 26.2, with English system language and the Japanese version of Illustrator. This issue started with Illustrator version 30.
- Check "Automatically turn into icon panel" in the User Interface preferences.
- Click the ♥ button in the character panel or the scroll bar when selecting a font.
- The character panel closes.
- This issue did not occur up to version 29 of Ai.
1 voteReported to be fixed in the general build 30.3
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Share for review comments are misaligned - about 5mm off.
Share for review comments are sometimes misaligned - about 5 mm below the actual comment.
In the case of text errors usually few lines below the actual error-comment.
Web interface shows the comments in the right place, but something bad happens when illustrator reads the comments back in. Its persistent in every illustrator version i have.
The same bug keeps following me in different illustrator versions. I'm not sure what is causing this. One time i suspected some file specific bug, but it keeps reappearing in newly created files. Might it be related to bleed settings? I don't know. But this bug makes share for review feature quite ununseable for serious design professionals.
Share for review comments are sometimes misaligned - about 5 mm below the actual comment.
In the case of text errors usually few lines below the actual error-comment.
Web interface shows the comments in the right place, but something bad happens when illustrator reads the comments back in. Its persistent in every illustrator version i have.
The same bug keeps following me in different illustrator versions. I'm not sure what is causing this. One time i suspected some file specific bug, but it keeps reappearing in newly created files. Might it be related to bleed settings? I don't know. But…
1 vote -
Text captions in the Stroke popup panel in the Chinese build are missing
Stroke panel text missing
1 vote -
Save as opens an empty window
When I try to SAVE AS, an empty window pops up with no options to save or navigate. This just started happening with the last update.
1 vote -
Color blindness proof preview kills GPU, requiring restart
Steps to recreate:
Create a new document. Proof setup > Color Blindness (any type) > Proof Colors. Zoom in or out. The screen flashes and GPU preview if now off. It can not be re-enabled even if you disable Proof Colors. Restarting illustrator is required to get back GPU preview.System: Apple M1 Pro
1 vote -
Repeat objects ignore Select > Inverse command
Take a look at the GIF attached and the file.
I select the magenta square and use Select > Inverse to select everything but the square.
It select the circles, the black one and the white one (inside of Radial Repeat) — all correct.Now I try Select > Inverse one more time, expecting to get the opposite result, only the magenta square selected.
But the Radial Repeat object stays selected.
It must not.These applies to other repeat types as well.
1 vote
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