Skip to content

Illustrator (Desktop) Bugs

← Adobe Illustrator

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

7922 results found

  1. Illustrator CC 2022 not correctly fonts in SVG format

    Why is there an email icon next to Adobe Illustrator if the intent is to email the Illustrator team, not be redirected to a marketing landing page.

    I'm using an Adobe Font (Trajan Pro 3) for a logotype: I set the font to outlines, but if I attempt to make the characters one compound path, the letters appear broken. If I leave the characters as individual compound paths, and save as an SVG, the SVG file shows the letters in a garbled fashion.

    When does Adobe expect to resolve this issue in CC?

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  2. Opening a PDF file, previously saved in Ai

    After working on a file and trying to save it, it kept telling me it couldn't save. I finally gave up and then just saved it as a PDF. I was able to work from the PDF. So i saved the PDF. And now I can't open the PDF or the illustrator file. It gives me the dialog: Can't open the illustration. The file is locked or in use. ID: -54

    It's also not letting me upload the illustrator file here, only the PDF file.

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  3. Can't save a file without closing the program.

    Everytime when I save a file, the program shuts off. The same for InDesign.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  4. Can't Access a Saved File from a folder in Google Drive

    The Issue:
    I saved an illustrator file then closed the program. After some days, I reopened the program. I could see the preview thumbnail showing my latest edit but when I clicked on it to open, it went back to a much earlier version of the file. This has now happened twice. Please help if you have solved this successfully.

    Details:
    Illustrator 26.2.1 (64-bit)
    OS: Windows 10
    RAM: 12GB
    Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz 2.81 GHz

    1 vote
    5 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  5. Text missing on .ai file when I preview it or bring it into Indesign

    OS Catalina v. 10.15.7, Illustrator v. 25.4.1

    Text is in the document (.ai file), but when I preview it or place it into InDesign it disappears. When I save it to a pdf from Illustrator it looks fine in preview, acrobat and InDesign. As a temporary fix I can place the pdf into Indesign, but that's not ideal.

    1 vote
    6 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  6. swatch panel missing

    The swatch panel is completely missing all of the sudden. This is a PERTINENT feature for me and needs to be fixed ASAP.

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?

  7. Please stop changing things around

    PLEASE STOP CHANGING THINGS AROUND.

    We often have very tight deadlines. Please stop changing settings and moving things around. It has a lot of impact on our ability to meet deadlines. When you moving things around we have to spend an extra unexpected 2/3 hours late at night try to figure out what has changed and how to do it the new way.

    1 vote
    1 comment  ·  User Interface  ·  Admin →
    How important is this to you?

  8. Open Illustrator 26.2.1 pallet drops in my desktop window .. when open, as photo shows 4-17-22

    See photo clipping ... intermittent, recurring. No other adobe open aps do this ... just Illustrator. Bug .. Yes. Annoyance. Yes. Mac OS 12.3.1 Monterey, 27" display desktop. From wake.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  9. ファイルを開けない

    1　windows11　Illustrator v26.2.1
    2 ｐｃを立ち上げて１回目のイラレ起動
    3 起動直後に出てくるクラウドファイルの履歴画面から開く
    4 開かないのでメニューバーのファイルから開こうとするが開かない。フリーズしているわけではないので終了し、再度起動すると開ける　アップデート後から？最近毎回これです。

    1 vote
    0 comments  ·  Launch  ·  Admin →
    How important is this to you?
    Need More Info  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただいた「Windows 11 でファイルを開けない」という問題についてですが、まず「Windows 11 はまだサポート対象外」であることをご了承ください。

    詳しくは Illustrator の必要システム構成（

    https://helpx.adobe.com/jp/illustrator/system-requirements.html#windows-sys ）ページを参照してください。

    その上で、いくつか質問させていただきます。

    • 開けないファイルは「クラウド」、「コンピューター（ローカル）」の両方ともですか？
    • PC 起動後の最初の Illustrator 起動だけで、２回目以降の起動では全く問題はありませんか？

    お手数をおかけいたしますが、ご確認くださいますようよろしくお願いいたします。

    Illustrator チーム


  10. baseline shift

    If a piece of text has a Baseline Shift, then you can no longer select the text at the anchor point, and then the Smart Guides no longer work. So if the text has a Baseline Shift.

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  11. CC libraries thumbnail is not showing properly when you create a new item

    1 vote
    0 comments  ·  Cloud, Libraries  ·  Admin →
    How important is this to you?

  12. Selection tool with lots of glitches, and bad performance in general on M1 Mac

    1 vote
    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

  13. Illustrator not working correctly on large displays

    I am encountering numerous problems with Illustrator that I have not had before. I noticed that they all seem to revolve around things like selecting endpoints or handles for curves. Transforming elements seem to no longer align with the pointer when expanding. All of these are hard to pinpoint and I see numerous other people complaining about the same series of problems that I am having. I believe that it all has to do with Scaling on Large Screens.

    For example, I use 175% scaling on my LG 39" curved monitor. Trying to use the transform features after selecting an…

    1 vote
    4 comments  ·  Other...  ·  Admin →
    How important is this to you?

  14. Text updates only appear after moving the text box

    Editing text in a text box still shows the old text/does not show the update. Only after moving the text object does it update. New text shows on hover/while editing, but it is overlaid onto the old text. Seems like the graphics aren't refreshing as they should.

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  15. 3D Materials Broken shading on repeat shapes

    When using the new-ish 3D Materials fx on a group of shapes, some of which are aligned and repeating, the lighting and shading on one or more of the shapes breaks.

    There is a workaround of adjusting the position or corner radius of the shape(s) with the issue by an imperceptible amount. It took a lot of investigating to figure that out.

    1 vote
    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
    How important is this to you?

  16. CC Libraries Convert "/" to Groups Popup Prompt

    CC Libraries Convert "/" to Groups Popup Prompt will not go away when "back to libraries" is selected after a click on anything in libraries pops back up again preventing any access to library. After much frustration, clicked "Convert" and has now destroyed the organization of my library by creating many empty groups and arbitrarily grouping other items.

    This was a huge library that took a lot of time to build, so I would love if it could be restored to its original stated before this "improvement".

    1 vote
    0 comments  ·  Cloud, Libraries  ·  Admin →
    How important is this to you?

  17. Error when trying to "Save as" a file

    Hi I had been having an error were illustrator doesn't let me use the option of "save as" and whenever that happens I have to close the program an re-open again. There's no error message is just like I click on "Save as" and nothing happens

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  18. No "Smallest File Size" option in dropdown menu when saving PDF

    My only options for saving a PDF are "Custom" and "Illustrator Default" I've lost "Smallest File Size" and "Press Quality" options.

    I need to save small PDF versions in order to send in emails ALL day, so this is a big issue for me.

    OS Monterey 12.3 , and beta version of Ai that's newer than Ai 2022...
    BECAUSE Ai 2022 won't let me save ANY files to my computer (I've checked to make sure it had permission.) It's a HUGE problem, that basically makes my job impossible to do.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  19. 同一ファイル内にドキュメントをドラッグ＆コピーした時にコピー元のドキュメントのテキストスレッドに異常が発生する件

    CC2022を使用しています。
    テキストスレッドで作成したレイヤーを含むファイル内で、ドラッグ＆コピーで新規のドキュメントを作成すると、コピー元のドキュメントのテキストスレッドの最後に文章が勝手に追加されてしまう現象が発生しました。（コピーした方のドキュメントのテキストスレッドには異常は出ないです。）

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?
    Completed (Comments Open)  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    検証では、以下のような結果となりました。

    • 提供いただいたデータで再現確認ができました。
    • 新規ドキュメントで同様のデータを作成しても、再現ができませんでした。
    • 提供いただいたデータを別のドキュメントにコピー＆ペーストし、アートボードの複製を行っても再現できませんでした。
    • 関連しない他のデータでは問題が発生しない。

    こちらは、データ依存の問題と思われますので、対応完了とさせていただきます。

    再現方法などのアップデートがありましたら、ご報告いただければと存じます。

    よろしくお願いいたします。

    Illustrator チーム

  20. Illustrator can not save

    I run Illustrator 26.1 on a 2019 MacBook Pro with macOS 12.3.
    Illustrator can not save any new files!!? The saving window appears but the Save button is inactive and nothing in the left menu works. I can save to Cloud but not locally. Basically the whole Save-window is inactive. The only way to close the window is through shortcut CMD + "."
    It "feels" like I don't have access to my Mac?
    I can save existing documents (but not Save As).
    I have tried to reinstall Illustrator and reset settings (CTRL, OPT, COMM at startup) but nothing helps.
    Please…

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?
1 2 … 259 261 263 … 396 397
  • Don't see your idea?

Illustrator (Desktop) Bugs

Categories

Feedback and Knowledge Base

(thinking…)