Skip to content

Illustrator (Desktop) Bugs

← Adobe Illustrator

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

7924 results found

  1. ファイルを開けない

    1　windows11　Illustrator v26.2.1
    2 ｐｃを立ち上げて１回目のイラレ起動
    3 起動直後に出てくるクラウドファイルの履歴画面から開く
    4 開かないのでメニューバーのファイルから開こうとするが開かない。フリーズしているわけではないので終了し、再度起動すると開ける　アップデート後から？最近毎回これです。

    1 vote
    0 comments  ·  Launch  ·  Admin →
    How important is this to you?
    Need More Info  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただいた「Windows 11 でファイルを開けない」という問題についてですが、まず「Windows 11 はまだサポート対象外」であることをご了承ください。

    詳しくは Illustrator の必要システム構成（

    https://helpx.adobe.com/jp/illustrator/system-requirements.html#windows-sys ）ページを参照してください。

    その上で、いくつか質問させていただきます。

    • 開けないファイルは「クラウド」、「コンピューター（ローカル）」の両方ともですか？
    • PC 起動後の最初の Illustrator 起動だけで、２回目以降の起動では全く問題はありませんか？

    お手数をおかけいたしますが、ご確認くださいますようよろしくお願いいたします。

    Illustrator チーム


  2. baseline shift

    If a piece of text has a Baseline Shift, then you can no longer select the text at the anchor point, and then the Smart Guides no longer work. So if the text has a Baseline Shift.

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  3. CC libraries thumbnail is not showing properly when you create a new item

    1 vote
    0 comments  ·  Cloud, Libraries  ·  Admin →
    How important is this to you?

  4. Selection tool with lots of glitches, and bad performance in general on M1 Mac

    1 vote
    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

  5. Illustrator not working correctly on large displays

    I am encountering numerous problems with Illustrator that I have not had before. I noticed that they all seem to revolve around things like selecting endpoints or handles for curves. Transforming elements seem to no longer align with the pointer when expanding. All of these are hard to pinpoint and I see numerous other people complaining about the same series of problems that I am having. I believe that it all has to do with Scaling on Large Screens.

    For example, I use 175% scaling on my LG 39" curved monitor. Trying to use the transform features after selecting an…

    1 vote
    4 comments  ·  Other...  ·  Admin →
    How important is this to you?

  6. Text updates only appear after moving the text box

    Editing text in a text box still shows the old text/does not show the update. Only after moving the text object does it update. New text shows on hover/while editing, but it is overlaid onto the old text. Seems like the graphics aren't refreshing as they should.

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  7. 3D Materials Broken shading on repeat shapes

    When using the new-ish 3D Materials fx on a group of shapes, some of which are aligned and repeating, the lighting and shading on one or more of the shapes breaks.

    There is a workaround of adjusting the position or corner radius of the shape(s) with the issue by an imperceptible amount. It took a lot of investigating to figure that out.

    1 vote
    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
    How important is this to you?

  8. CC Libraries Convert "/" to Groups Popup Prompt

    CC Libraries Convert "/" to Groups Popup Prompt will not go away when "back to libraries" is selected after a click on anything in libraries pops back up again preventing any access to library. After much frustration, clicked "Convert" and has now destroyed the organization of my library by creating many empty groups and arbitrarily grouping other items.

    This was a huge library that took a lot of time to build, so I would love if it could be restored to its original stated before this "improvement".

    1 vote
    0 comments  ·  Cloud, Libraries  ·  Admin →
    How important is this to you?

  9. Error when trying to "Save as" a file

    Hi I had been having an error were illustrator doesn't let me use the option of "save as" and whenever that happens I have to close the program an re-open again. There's no error message is just like I click on "Save as" and nothing happens

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  10. No "Smallest File Size" option in dropdown menu when saving PDF

    My only options for saving a PDF are "Custom" and "Illustrator Default" I've lost "Smallest File Size" and "Press Quality" options.

    I need to save small PDF versions in order to send in emails ALL day, so this is a big issue for me.

    OS Monterey 12.3 , and beta version of Ai that's newer than Ai 2022...
    BECAUSE Ai 2022 won't let me save ANY files to my computer (I've checked to make sure it had permission.) It's a HUGE problem, that basically makes my job impossible to do.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  11. 同一ファイル内にドキュメントをドラッグ＆コピーした時にコピー元のドキュメントのテキストスレッドに異常が発生する件

    CC2022を使用しています。
    テキストスレッドで作成したレイヤーを含むファイル内で、ドラッグ＆コピーで新規のドキュメントを作成すると、コピー元のドキュメントのテキストスレッドの最後に文章が勝手に追加されてしまう現象が発生しました。（コピーした方のドキュメントのテキストスレッドには異常は出ないです。）

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?
    Completed (Comments Open)  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    検証では、以下のような結果となりました。

    • 提供いただいたデータで再現確認ができました。
    • 新規ドキュメントで同様のデータを作成しても、再現ができませんでした。
    • 提供いただいたデータを別のドキュメントにコピー＆ペーストし、アートボードの複製を行っても再現できませんでした。
    • 関連しない他のデータでは問題が発生しない。

    こちらは、データ依存の問題と思われますので、対応完了とさせていただきます。

    再現方法などのアップデートがありましたら、ご報告いただければと存じます。

    よろしくお願いいたします。

    Illustrator チーム

  12. Illustrator can not save

    I run Illustrator 26.1 on a 2019 MacBook Pro with macOS 12.3.
    Illustrator can not save any new files!!? The saving window appears but the Save button is inactive and nothing in the left menu works. I can save to Cloud but not locally. Basically the whole Save-window is inactive. The only way to close the window is through shortcut CMD + "."
    It "feels" like I don't have access to my Mac?
    I can save existing documents (but not Save As).
    I have tried to reinstall Illustrator and reset settings (CTRL, OPT, COMM at startup) but nothing helps.
    Please…

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  13. Old illustrator files opening distorted and flattened on 1 layer

    Lots of crazy things happening since updating Illustrator to 2022 from the 2020 version. Text on ellipse paths are uneditable, text on ellipse paths are misaligned, and layers are flattened.

    No issues with files that don't have ellipse paths so not sure if this is a text on path issue or a ellipse issue.

    1 vote
    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

  14. 貼り付けたテキストの末尾に不明な何かが混入する現象について

    【OSおよび Adobe Illustrator (デスクトップ版) のバージョン】
    Windows10 v21H2
    2020：24.3.2　発生しない
    2021：25.2.x　発生する
    2021：25.4.2　発生する
    2022：26.1　発生する

    【問題が発生したときに実行していた手順】
    1. メモ帳等の別のアプリケーションにある書式情報のないテキストをコピーする
    2. Illustratorにて、テキストポイントやテキストエリアを作らずに貼り付ける

    【想定していた結果】
    手順1でコピーしたテキストがIllustrator上に貼り付けられる

    【実際の結果】
    テキストの貼り付け自体はできますが、末尾に“何か”が混入します。

    曖昧な表現になっていますが、“何か”は設定するフォントによって見えたり見えなかったりします。Arialにすると白四角で表示されます。
    アートボード上では選択やコピペができますが、検索フォームに貼り付けることはできませんし、メモ帳等に貼り付けることもできません。
    情報パネルで確認すると「Unicode:0x0000」と表示されます。

    1 vote
    Under Review  ·  0 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  15. Keyboard shortcuts quit working periodically?

    Occasionally while I'm in Illustrator, my keyboard shortcuts will randomly stop working for roughly 30 seconds at a time. The issue resolves without me having to restart, but it happens a couple times a day usually. I have custom shortcuts but it also happens for defaults (like cmd + s for saving). I thought it was lag at first, but I'm able to use the same commands from the drop down menus without issue.

    I'm running macOS Mojave 10.14.6 with Illustrator 25.4.4, and I have several Esko plug-ins for work.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  16. Moving an object manually to align with another object, moves the wrong object

    Quite often, when moving an object to snap to another object or anchor point, the moved object jumps back to its original position while the other object or even sometimes an anchor point makes the move instead

    1 vote
    0 comments  ·  Snapping  ·  Admin →
    How important is this to you?

  17. Illustrator tried, but could not save the file .

    I couldn't save any of my workfiles, Is there any way to rectify this

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  18. Unable to create "New Folder" when saving file on Windows 11 Pro PC!

    When working on a job, I get to the point of wanting to create a New Folder to save in. However when the File Directory comes up in Illustrator, I click the New Folder button and nothing happens! Its as if it is not active at all.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  19. Running Adobe Illustrator 2022 v26.1.0 on MacOS Monterey v12.1 and the artwork disappears when I zoom in more than 900%.

    I can use the direct selection tool to show the outline of the artwork, but the entire artwork is in the background color, grey.

    1 vote
    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

  20. Blurry PNG Export

    I've used Adobe Illustrator for the best part of 7 years, and not once have any of my exports (PNG, TIFF, SVG) have been blurry until today.

    I have tried everything, read every forum, watched videos, updated, reinstalled... the list goes on... but still all my exports for my art, design and graphics all come out blurry!!!!!!!

    I don't know what has changed since the latest update or whatever it may be. It is frustrating to have all that work and not be able to have a crisp export.

    When zooming in my PNG exports they were crisp and would…

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?
1 2 … 259 261 263 … 396 397
  • Don't see your idea?

Illustrator (Desktop) Bugs

Categories

Feedback and Knowledge Base

(thinking…)