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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7716 results found

  1. Font activation via FontxplorerX not working after update to 25.1

    After upgrading to 25.1 font activation via FontexplorerX plugin doesn't work anymore. I have to activate them manually.
    MacOS BigSur 11.1

    1 vote

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  2. 陰影自動轉為圖片

    效果-風格化-製作陰影,
    或 效果-模糊-高斯模糊

    存檔後再開啟檔案會自動編成擴充外觀的樣子。
    陰影會變成圖片無法修改效果

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  3. ズームイン

    Windowsデスクトップillustrator2021 Ver25.1
    ズームイン(control++)、ズームアウト(control+-)が出来ない。

    1 vote

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  4. Live Paint Dead

    Wow, I haven't seen AI get this slow and bad at basic vector work in years! (Just might be way too bloated.) Had to delete latest version 25.1 and go backwards just to get my day job done on time.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  5. No tools on illustrator 2021

    Im on the last version of illustrator (on the date of 2021-01-20 at 9:47 am EST) and when i launch illustrator and create a project, there is no tools at all, when i change a settings in the window tab, nothing change

    1 vote

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  6. Illustrator cc 2018 not opening any files

    Currently experiencing an error when trying to open working files or creating new artboard on adobe illustrator cc2018

    1 vote

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  7. 1 vote

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  8. Right Menu Bar Not appearing

    Hello Adobe Crew! This is Eva.

    I am here to report that the right menu bar is not appearing. I don't know what the bar is actually called so please excuse any misnaming. I wasn't drawing in fullscreen, and the fact that the right menu bar was in the way kinda annoyed me. So I clicked the 'X' button to put it away. I was done drawing, so I put my laptop away. Next day I want to draw, I open Illustrator, open a new canvas, and the right menu bar doesn't appear. I have tried to restart Illustrator many…

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  9. Mascara de gradiente não funciona

    Edição da mascara com gradiente não funciona

    1 vote

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  10. guide

    Ho un problema fastidioso. Quando trascino un guida, sparisce e non la vedo mentre la trasporto. Riappare solamente quando rilascio il tasto del muse.
    Sapete aiutarmi?

    1 vote

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  11. Preview Icon not Showing on MacOS

    macOS Big Sur 11.1
    Illustrator (2021) - 25.1

    Steps and Expectations
    1) Save work as most recent version of native AI file with PDF Compatibility On.
    2) Expected file would have a preview icon of artwork found on desktop.
    Icon Preview is on (always) for all folders and root users.
    3) File saved with standard Ai icon, and no icon preview.

    Sample image shows Ai file and what Ai icon should look like as per the JPEG file.

    1 vote

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  12. 1 vote

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    0 comments  ·  Tools  ·  Admin →
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  13. Can't select text. I have to drag over it but then I can't move the text box.

    When I open a file, I can select a text box one time. Then I have to drag over the text to select it. I can't move the text at all with the selection tool. I have to use my arrow keys.

    I've been using Illustrator professionally for 17 years. It gets slower with every update. I don't understand the need for changes when they make it harder to use.

    windows 10 64bit, illustrator 24.3

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. 1 vote

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    1 comment  ·  Performance  ·  Admin →
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  15. File is corrupted

    I saved 2 different ai files and exported them as pdf or jpg and then opened them the next day to make edits and it deleted all the artboards but one on both. These were big files but they said they were saved before I closed it. Please help!

    1 vote

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  16. Comandi manuali tastier rapidi rimossi

    Con l'aggiornamento 2021 TUTTI i comandi manuali rapidi da tastiera si sono cancellati da soli (cmd v, cmq c ecc..).
    (Uso macbook pro 2015)

    1 vote

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  17. BIG SUR M1 saving as PDF Illustrator 2020 cc.

    I want to save document and image as pdf as normal.
    goes through usual dialogs but saves as a white document / image pdf.

    1 vote

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  18. Illustrator shutting down randomly without saving

    I am working as a Graphic Designer, so I use Illustrator very often. Lately it happens a lot, that Illustrator shuts itself down randomly. Guys this isn't fun...

    I am working on some projects for 2 -3 hours for nothing. Nothing is saved, not even if I do it manually from time to time. It's like playing russian roulette - will I keep my file? Won't I? Will I finish my project in time or will I have to start over AGAIN?! What is going on?

    If this keeps happening I am afraid I won't be able to use Adobe…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  19. Chinese fonts are mixed up

    Hi, in the iPad version you mixed the Chinese fonts up. When I want to write in simplified Chinese, I have to choose a font in traditional Chinese.. when I want to write in traditional Chinese, then I have to choose simplified Chinese ......

    1 vote

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  20. File New greyed out

    When i open AI and go to file new the option to create was greyed out, if i choose another option like print, mobile etc i can still create a new doc, now that i opened a doc again i can see them in Recent. but when i go to Saved its still all greyed out. i tried deleting the preferences and reinstalling AI (latest version) but its still there.

    1 vote

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