Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8070 results found
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Element appears in Illustrator
MacOS Mojave - versão 10.14.6
Illustrator 2021 - 25.2.3
We received a customer’s file in PDF. We always work the file in Illustrator.
In this case, when we opened the file, no error message appears that the file had been modified outside Illustrator. We proceed with the job. Problem - one element that doesn’t exist in ACROBAT, appears in Illustrator. I believe this is a bug, because usually the message is shown.
This problem gave us a big complaint by the customer because that element is forbidden in the Portuguese market.1 vote -
Add Anchor Point shortcut doesn't work
Pen tool. When I want to use the option 'add anchor point' with the shortcut "+" (the default one), it opens the bucket instead.
I check the shortcut options and it is correct (+ for add anchor point, not bucket's).
Release 25.2.1 64 bit / Windows 10 build 19041.508. Spanish version.
1 vote -
Can't active the font Rubik
I cannot activate the fonts I have used on my Intel Mac. Now I have the M1 Macbook Air and all the fonts I have previously used cannot be activated again.
1 vote -
Selection Highlight stops working
After working on a file for several minutes or hours ... the selection highlight feature stops working. The active selection is not highlighted. Sometimes, if I move it around, is starts to work. Other times, it does not work even if I move it around. It gets annoying when I'm trying to work fast and I do not know what I have selected to apply a modification.
Seems to go away when I restart AI, but it is not practical be restarting AI every-time I open a new file to work on or copy from.
AI 25.2.1, MacBook Pro 16",…
1 vote -
Keyboard Zoom Controls
Keyboard zoom controls not working on latest beta for M1
1 vote -
Problems when saving first time after update
Hello everyone,
After this new update I got a weird bug: every time I try to save a file it gets me the error "Can't save the document <document name>. This file cannot be found" (screenshot attached). After I clicking save again it works just fine. It's not a big of a deal, but is really annoying get that popup every time I open a document, do some modifications and try to save again.
1 vote -
Saving AI file as .pdf results in blank
OS BigSur 11.3, AI 24.2.3
1 vote -
Grid Tools (Rectangular & Polar) Keyboard Controls
When using the Rectangular and Polar grid tools, NONE of the keyboard controls work.
UP and DOWN Arrow keys do NOT work
F, V, C, X for skewing do NOT work
NONE of the keyboard controls work at allNEED THIS BACK ASAP
I've tried in Ai2020 & Ai 2021 -- does not work in either
1 vote -
Illustrator Closes multiple menu items
Dear Adobe
I have recently come across a bug when multiple files are open in illustrator. When you close one of them it closes them all.
Please can you kindly investigate this. It is an absolute pain when saving out multiple logo files.
It might be my latest software update
Look forward to hearing from you
Best wishes
Jay
Look foward to heariong from you
1 vote -
Swatch filtering
Hello,
In previous versions of Illustrator, entering a Pantone number would highlight the swatch. Now in Illustrator 2021, it filters out every other swatch so I can't "browse" for adjacent colors.I don't even know what setting to look for.
What's up with that?
Thank you,
Lynda
1 vote -
GPU support crashes reproducibly on different Macs (Mac OS 10.3 + Ai 25.x)
The hole GPU support with Illustrator 2021 is broken on the Mac with Big Sur since the release of CC 2021 (Mac OS 10.3 + Ai 25.2.3). GPU support works with a blank document. The GPU support crashes reproducibly: switch on rulers > GPU crashes, open document with guides > GPU crashes, double click on grouped elements > GPU crashes, resize artboard > GPU crashes. Several upates went by without help. Every (!) colleague I have spoken to has struggles with the same bug since the release of Ai 2021. Both of my Macs (iMac i9 with Vega48 & M1…
1 vote -
Type on path shifting placement
I've updated to Illustrator 2021 (version 25.2.2), now when I open files from the 2020 version of Ai, type that was sitting on a curved path is now shifting all over the place. For example in the image attached the type should be full displayed and centres. This is happening on many files and is a major issue! This needs fixing!
1 vote -
symbols cannot be changed when in a mask
I older version I could replace a symbol also when it was in a mask. I cannot do this anymore.
1 vote -
Shape anomalies when creating pattern brushes
When I create a pattern brush using a series of pictures, other duplicated shapes (anomalies) would appear on top of the images when the new custom brush is applied to an object. In some cases it is duplicated, offset lines or flopped shapes that appear as additional objects...
ungrouping all objects before making it a brush seems to resolve the problem...
1 vote -
AI freezes when shape if reflected
when i select a shape, copy, paste and then reflect the pasted shape, illustrator freezes and I have to force it to close.
1 vote -
Fermer fichier
os 10.14.6
version 25.2.2
J'ouvre plusieurs fichiers. Quand j'en ferme un, soit par le raccourci cmd w, soit par le menu fichier >fermer, il veut me fermer tous les autres… (comme si j'appuyais sur alt en même temps)1 vote -
Illustrator unable to compatible with computer GPU（AMD Radeon Graphics）
Hello, when I use the software, the zoom file will jam, and the GPU option is not compatible with AMD GPU. I hope this problem can be solved in the subsequent version. Here is my system info:
Illustrator 25.1
OS: Windows 10 2004 （x64）
GPU: AMD Radeon（TM） Graphics
RAM: 16 GB Memory
GPU Driver: Driver 27.20.11028.11001
CPU：AMD R7 4800H with Radeon Graphics1 vote -
Compound path using expanded fonts (certain fonts) not working correctly.
Compound path using expanded fonts (certain fonts) not working correctly.
Illustrator 25.2.1
MacOS 11.2.31 vote -
use 2021 version open 2020 version file, the same image will be crash in 2021 version
Our designers have 2020 and 2021 version illustration, but when we open the same file, the image will be crash when using 2021 version.
Please help us to solve this issue! T_T
Many thanks!1 vote -
Font previews in Character panel are very small when two monitors are used
Font previews in Character panel are very small on my second monitor (hires Dell 24 inch), see screenshot in enclosed file.
1 vote
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