Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8069 results found
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Missing canvas
I used basically every option just to check if that'll help. I have no idea what I've done, it just disappeared when I was trying to delete all selections. It's still the same after restarting the program. Pls help. ;-;
1 vote -
Configuração de Cores ficou horrivel
Depois a última atualização do illustrator, as configurações de cores ficou toda bgunçada, o programa força a opção "EMULAR ADOBE ILLUSTRATOR 6.0", e quando acesso arquivos que ja tem as cores com seus valores definidos o programa muda as cores por conta própria. Não encontrei uma maneira de desabilitar essa função.
1 vote -
Artboards jumping across screen
My operating system is Catalina. 10.15.7
Illustrator CC 2021
Apple Mac 2020 27". 40GB RAMI have an issue with the whole artboard juddering across the screen when I move an element in illustrator. The juddering can last 60 seconds or more.
I am a packaging designer and use a WACOM. This only happens when the WACOM is in use, to the point I have to physically unplug it and use a mouse (not ideal) to stop it happeneing. I have spoken to WACOM who tell me they have contacted Adobe, but the issue still isn't fixed.
Can you assist?
…
1 vote -
v25.21 can't drag Illustrator window to external monitor (Windows 10 64-bit)
Clicking and dragging the illustrator window cannot bring it from the primary monitor to the external monitor. All other windows and programs can do it my system except Illustrator.
1 vote -
Syncing to Drop Box
I am now having issues saving my illustrator files. When I try there is a notice that says "unknown error occurred."
I was told by customer service that Creative Suite now has issues with Drop Box and we have to save our files to "downloads".
This needs to be rectified. There has never been an issue with saving to my Drop Box before. Does Adobe plan to fixing issues?
Adobe and Drop Box need to figure out why this is happening.
Losing hours because can no longer save/duplicate.1 vote -
Gradients got broken when reopening a file
A file I created only three months ago in an older version of Illustrator (project still ongoing) no longer shows the gradations. I spent DAYS creating. When I finally found where to get online Adobe support (that is not right), the tech had me download an older version of Illustrator as the solution. That does not seem like a solution. How do I keep these gradations in the new version? Why did they disappear? I have been a dedicated, daily user of Illustrator since 1990. I have more and more problems every year/upgrade. I used to always give your products/company…
1 vote -
Strings that are too long per line are not rendered
Strings that are too long in one line are not rendered
OS: Windows 10 Pro 20H2
Ai Version: 25.2.1This problem is probably caused by documents that are larger than about 2000px on a side.
If the text has no line breaks and exceeds a certain font size, the text will not be displayed at all.
Image output is also not possible.
It is also common for this problem to occur at the same time as Adobe Fonts license errors and save errors.
In most cases, the number of characters that stop the string from rendering is more than 1000,…1 vote -
most of the features are not working properly
most of the features are not working
1 vote -
copying from more than one layer
On Macbook, Big Sur OS, Illustrator V25.2.1, CC.
Illustrator only copies from one layer when objects from multiple layers are selected. Attached is a video where I select paths from two layers and attempt the methods; ALT+Drag, Transform-COPY, and CMD-C + CMD-F to copy the desired objects.
Each time illustrator selects the paths I want, but only ever copies the paths from one layer. Even when using transform, illustrator previews all the paths, but when I choose COPY, it then reverses and only copies the top layer.1 vote -
Color shift when distilling .ai files
Colors in distilled files switch from CMYK to RGB since software update on March 14, 2020. This is very disruptive to my work flow.
Big Sur 11.2.3 using AI 2021
1 vote -
Illustrator continues to crash when trying to place an image
I can do other things within Illustrator, but I can't seem to place images without the program crashing. I've tried restarting my machine, updating, and reinstalling the program, but nothing seems to help.
1 vote -
Find Font dialog
I'm testing the Illustrator Beta version 25.3.192@232370 running on Big Sur 11.2. There seem to be quite a few display issues. Measurement labels are covered in a gray box so can't be seen and the Find Font dialog box is corrupted so can not be used.
1 vote -
No puedo copiar objetos entre pestañas utilizando alt+click izquierdo y arrastre
Cuando copio un objeto (elemento) por el método Alt+click izquierdo y arrastre del ratón y quiero trasladarlo de pestañas no se abre la pestaña de destino. El objeto se copia, aparece el símbolo + y la pestaña cambia de color pero el documento de destino no se abre. Esto no pasa si paso un objeto de AI a PSD ni entre pestañas de PSD que si se abren y los elementos se copian sin problema.
Mi versión de Adobe Illustrator es la 25.2.1.
1 vote -
Mudança no perfil de cores toda vez que o illustrator é aberto ou muda de janela
Meu illustrator está apresentando constantes bugs no perfil de cores. Toda vez que alterno as janelas de trabalho, ou abro algum arquivo novo, ou inicio ele do zero ele muda a configuração de gerenciamento de cores para uma opção "emular adobe illustrator 6.0" já tentei salvar as configurações de gerenciamento, já tentei utilizar o Bridge pra sincronizar as cores entre os apps e nada funciona.
Poderiam me ajudar com isso?
1 vote -
When a AI file is opened and the fill color of some entities is changed, Save command is not available
On Several Files, I open the file, change five entities simultaneously to have a different fill color, the "SAVE" command under File is not enabled and the filename does not show the asterisks.
Windows 10 Version 10.0.19041 Build 19041
Adobe Creative Cloud
Adobe Illustrator 25.1 (64 Bit)Steps:
1. Open File
2. Select 5 entities
3. Click on Fill Icon
4. Select new color for fill
5. Color is applied to the entities
6. Go to save file
7. SAVE command under FILE is not enabled.Expected Result:
File should be marked as modified and allow me to saveActual…
1 vote -
Typeface combo box doesn't work in Glyphs palette
Cannot open list of typefaces.
Clicking on down arrow next to field results in highlighting the whole field, next click switches highlighting off.
Starting to type in field (to provide typeface name) just empties the field and does nothing more.
Next field - typeface style (bold, italic etc.) works fine.
Windows 10 20H2, Illustrator 25.2.11 vote -
illustrator and PS is not sync with each other
When I tried to create a document and I have included an EPS file in photoshop. and after that, I modified the eps file it's not syncing with photoshop. it's asking for saving as in other locations.
1 vote -
Video driver error
I have 2 video drivers on my computer, the base version and the fully upgraded one. Each time I open Illustrator, it warns me that my driver is outdated yet both drivers register as connected.
1 vote -
Bug na função criar
Quando tento criar um novo arquivo, o Illustrator não disponibiliza a opção para escolher o tamanho do arquivo que quero criar.
1 vote -
GPU Preview Disabled when Importing CMYK/RGB Vectors through CC Libraries
In the latest version of Illustrator (25.2.1) If you try place a linked vector file through Libraries into a document that is in a different format eg. CMYK into an RGB document or RGB into a CMYK Document and it is a vector, GPU acceleration is disabled. This does not occur in Illustrator 24.
I've tested this by opening a CMYK Document, placing a linked CMYK file and everything works as expected. If you place a linked RGB vector it will cause the GPU to stop working. The opposite works the same way, placed a linked CMYK file into an…
1 vote
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