Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8211 results found
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1-bit PNG images can’t be placed, an !IMP error is given
When trying to place a 1-bit image on canvas, Ai either does nothing if it is drag-n-dropped, or throws an !IMP error message, like the attached image shows.
The other image is the one to test the problem with.
6 votes -
Clipped objects outside of the clipping mask get highlighted with Smart Guides enabled
With Smart guides turned on, the Selection tools see individual items inside the mask (even though when then clicking it only selects the mask). This behavior is also not desirable as it makes selecting objects really tricky.
6 votes -
Tracking of the first character shifts the alignment of the next tab stop
en_US
When tracking is applied to the first character of a text frame, the alignment of the next tab stop will be shifted from the correct position depending on the amount of tracking.
Only the tracking of the first character and the next tabstop are affected, not if kerning or akiRight is applied. After the target tab stop, the position will be correct.
This bug seems to have occurred in Illustrator 2020, as it is not reproduced in Illustrator CC2019(23.1.1).
Environment
- macOS 12.7.3(Apple Silicon)
- Illustrator 2020(24.3.0)〜2024(28.5.0)
Steps to reproduce
- Open the attached file trackingtabstop2019.ai in Illustrator 2020 or later
- Tries to edit the text in the text frame in it
- The engine of the text frame created in Illustrator 2019 is updated and the text is shifted
Expected result
Text position does not change; there is a right-align tab stop at 50pt, so text is aligned there.
Actual result
The text aligned to the tabstop is shifted to the tail direction.
Attached files
- trackingtabstop2019.ai
- expected_result.png
- actual_result.png
Video
ja_JP
最初の文字にかかったトラッキングが、次のタブストップの揃え位置をずらす
テキストフレームの最初の1文字にトラッキングをかけると、その次のタブストップの揃え位置がトラッキングの量に応じて正しい場所からずれます。
影響があるのは1文字目のトラッキングと次のタブストップだけで、かけるのがカーニングやアキを挿入 (右 / 下) の場合は影響しません。対象のタブストップ以降は正しい位置になります。
Illustrator CC2019(23.1.1) では再現しないため、2020でこのバグが発生したようです。
環境
- macOS 12.7.3(Apple Silicon)
- Illustrator 2020(24.3.0)〜2024(28.5.0)
再現手順
- 2020以降のIllustratorで、添付ファイルtrackingtabstop2019.aiを開く
- その中にあるテキストフレームのテキストを編集しようとする
- Illustrator 2019で作ったテキストフレームのエンジンが更新され、文字がずれる
期待する結果
文字の位置は変わりません。50ptのところに右揃えタブストップがあるので、文字はそこに揃います。
実際の結果
タブストップに揃えている文字が末尾方向にずれます。
添付したファイル
- trackingtabstop2019.ai
- expected_result.png
- actual_result.png
動画
en_US
When tracking is applied to the first character of a text frame, the alignment of the next tab stop will be shifted from the correct position depending on the amount of tracking.
Only the tracking of the first character and the next tabstop are affected, not if kerning or akiRight is applied. After the target tab stop, the position will be correct.
This bug seems to have occurred in Illustrator 2020, as it is not reproduced in Illustrator CC2019(23.1.1).
Environment
- macOS 12.7.3(Apple Silicon)
- Illustrator 2020(24.3.0)〜2024(28.5.0)
Steps to reproduce
- Open the attached file trackingtabstop2019.ai in Illustrator 2020 or…
6 votes -
Bug: exporting SVG's via exportFile(fileObjSingle, ExportType.SVG, svgOptions). has completely changed since 28.4
(macOS & Windows, latest versions) Beginning with Illustrator 28.4, SVG files exported via Javascript are in a very different format.
The following examples are exported with:
doc.exportFile(fileObjSingle, ExportType.SVG, svgOptions);
The SVG option for the format of the SVG is STYLEELEMENTS.
See attached captures for the differences.
There are many many changes:
- the style definitions are handled differently
- ID's now strip out characters like / or < instead of replacing them with entities
- the original names are included via data-name tags
- the comment from the 2nd line is now gone
- clipping paths are handled differently
I have built a complex program over many years that depends on special characters in the SVG ID's, and it is now completely broken.
Does anyone know how to get back the previous SVG export format?
Does anyone know if this is a bug that will be fixed?
(macOS & Windows, latest versions) Beginning with Illustrator 28.4, SVG files exported via Javascript are in a very different format.
The following examples are exported with:
doc.exportFile(fileObjSingle, ExportType.SVG, svgOptions);
The SVG option for the format of the SVG is STYLEELEMENTS.
See attached captures for the differences.
There are many many changes:
- the style definitions are handled differently
- ID's now strip out characters like / or < instead of replacing them with entities
- the original names are included via data-name tags
- the comment from the 2nd line is now gone
- clipping paths are handled differently
I have built a complex program…
6 votes -
Drag and Drop from Photoshop Not Working
Illustrator Version 28.3, Photoshop Version 25.5.1
Attempting to drag and drop a layer from photoshop into illustrator and the object is not appearing in illustrator. I can usually do this with no issues. I've tried rasterizing and making the image a smart object but nothing seems to fix the bug. This has just been an issue within the past 2 days.
6 votes -
Dimension Tool Options dialog always uses points for Offset and Extension fields, even though document units differ
Dimension Tool Options respect my chosen Type and Stroke units, but ignore General units, when I open Options dialog or Properties.
If I choose, say, millimeters for my document, I want to define offsets end extensions in millimeters as well, not points.
Does not help if I set these in Document Setup as well.
Please make these consistent!6 votes -
Dash offset defined by a negative strokeDashOffset value is not respected when a stroke is outlined
Illustrator has a strokeDashOffset property that sets the indentation of the first stroke in the dashed line.
It works when specified through the script, but there is no similar field in the interface of dashed line settings, i.e. it looks like a hidden functionality. It’s still legal and it works, but at the same time, a dashed line created with this parameter cannot be outlined correctly using standard Illustrator tools when the value is negative.
It's a cursed property: it's a pity to ignore it, and it's a shame to use it because of its unreliability.
Please fix the bug and make the Expand Stroke to respect the setting.
Also, in the GIF attached I am using the plugin, but we just need a native way to set this up via UI in Ai. Here is a request — https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/44269380-a-dashed-line-tool
Illustrator has a strokeDashOffset property that sets the indentation of the first stroke in the dashed line.
It works when specified through the script, but there is no similar field in the interface of dashed line settings, i.e. it looks like a hidden functionality. It’s still legal and it works, but at the same time, a dashed line created with this parameter cannot be outlined correctly using standard Illustrator tools when the value is negative.
It's a cursed property: it's a pity to ignore it, and it's a shame to use it because of its unreliability.
Please fix the bug…
6 votes -
Width tool started work weird after update 27.9
After this update, width tool on closed shapes instead of acting like they are shapes with continuous edges, it cuts the width at a point.
I use width tool a lot and this is problematic.
Oh and in some cases width point not showing.
6 votesThe bug is fixed in the latest public release 28.0.
Please check and reply back if it now works as expected.
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Export for Screens does not remember color model format settings for JPG 100, JPG 80, etc.
When Illustrator is closed, it forgets the color model that was chosen for exporting JPEGs with Export for Screens.
For reference of how this setting is accessed:
File > Export > Export for Screens
Then in the Formats area, click the gear icon.
In the column, select any of the JPG formats (JPG 100, JPG 80, et cetera).
Then there is a drop-down labeled "Color Model" that allows you to choose between CMYK, RGB, and grayscale.If you select RGB then click "Save Settings" it will remember the setting while Illustrator is open. But when you close Illustrator, and open it again, the setting will be reverted to CMYK when you are working in a CMYK document.
This is rather annoying for me because I work in the exhibit design field and graphic layout are intended for print (CMYK) but often need to be visualized in 3D models which require RGB images. So exporting to RGB is essential and having to change the setting frequently adds more hassle to the process.
When Illustrator is closed, it forgets the color model that was chosen for exporting JPEGs with Export for Screens.
For reference of how this setting is accessed:
File > Export > Export for Screens
Then in the Formats area, click the gear icon.
In the column, select any of the JPG formats (JPG 100, JPG 80, et cetera).
Then there is a drop-down labeled "Color Model" that allows you to choose between CMYK, RGB, and grayscale.If you select RGB then click "Save Settings" it will remember the setting while Illustrator is open. But when you close Illustrator, and open…
6 votes -
Unable to "Save for Web (Legacy)"
When trying to save for web I get the following error "Could not complete this operation. An unknown error has occurred"
6 votesThe team confirms the bug exists, can replicate it, and is going to fix the problem. Thank you all for the heads up.
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プロパティパネル等のテキストボックス内のテキストが切れる
macOS11.6.8・Windows10Pro 21H2
ver.27.5プロパティパネル等のテキストボックスに入力の際、テキストがボックス内に収まらず数値を確認しずらい。環境設定でUIスケールを小さくすると表示はましになるが、一部がテキストボックスのエッジにかかってしまう。UIスケールを大きくするとベースラインが大きくシフトし上部が３割程度隠れてしまう。
再現手順
1.ドキュメントを開く
2.プロパティパネルを開き、ドキュメント上のオブジェクトを選択する。
3.パネル内のテキストボックスの数値の上部または下部が切れて表示される。期待する結果
各テキストボックス内の数値が切れずに表示される。現状
テキストボックス内の数値が切れて表示される。これは、以前からの不具合でUIの設計が元々欧文フォントで行われ、ローカライズの際に日本語フォントに置き換えた際に日本語フォントに最適化されない事が原因ではないかと考えます。以下のコミュニティーページに参考になる情報があります。
※添付の画像はUIスケールを大きくした場合のものです。
6 votes -
Can't Delete User Defined Swatches
I can't seem to find a way to delete my user defined swatches (or brushes) from the adobe library. Even when i look in my Mac Library folder I can't find where they are stored to delete them that way. I've tried saving over them with new ones by the same name but that just duplicated them. It would be nice if there was an easier way to organize + delete swatches, but I feel like Adobe makes a lot of features unnecessarily complicated.
6 votes -
Full screen mode does not take up 100% of the screen when the Windows taskbar is hidden
Hello! In April update of Windows (22621.1413) developers changed automatic taskbar hiding mode, now it is hidden completely, without 1 pixel border. I think that this is a good solution, but some Adobe programs (Illustrator, InDesign) in full screen mode do not open 100% of the screen when the taskbar is hidden, leaving a gap of 1 pixel at the bottom of the screen which shows the desktop wallpaper, and if it is bright and contrasts with the interface of these programs, it looks defiant and it is not good. An application running in full screen mode should take up all 100% of the screen. Please fix this in new versions. Thank you!
Hello! In April update of Windows (22621.1413) developers changed automatic taskbar hiding mode, now it is hidden completely, without 1 pixel border. I think that this is a good solution, but some Adobe programs (Illustrator, InDesign) in full screen mode do not open 100% of the screen when the taskbar is hidden, leaving a gap of 1 pixel at the bottom of the screen which shows the desktop wallpaper, and if it is bright and contrasts with the interface of these programs, it looks defiant and it is not good. An application running in full screen mode should take up…
6 votes -
スタティックシンボル化した画像にドロップシャドウが反映されない
詳細：
「オブジェクト」メニューからのラスタライズや
リンクの埋め込みなどで画像となったオブジェクトをシンボル（スタティック）登録し、
効果「ドロップシャドウ」をかけたところ、見た目に反映されず無視されました。
同じスタイライズメニュー内の「光彩」も同様の結果です。しかし、もう１つドロップシャドウを重ねると、今度は２つ重ねた結果が表示されました。
目玉マークでどちらの効果を消しても、１つだけだと無視されます。
「ドロップシャドウ」「光彩」の混在も、合わせて２つだと重ねがけの結果が現れます。
同じスタイライズメニュー内の「ぼかし」は１つでも反映され、本件に関わらない挙動でした。暫定的な回避策：
＊画像化したシンボルに対して「効果」メニュー内から擬似的な「ラスタライズ」をかける
＊シンボルの種類を「ダイナミック」に変える
＊シンボル化（リンク）を解除スタティックシンボル化した画像に限定されるアピアランス結果が現れることはもちろん
そもそも１つ目の効果が無視されること自体が問題です。
また、すでにIllustratorフォーラムで識者の皆さまにご意見を伺いましたところ
自分以外の環境下でも同様の結果が再現できております。（下記リンク参照）
従って、本件の内容がバグや不具合にあたるものとしてご報告させていただきます。同じ現象を再現確認した環境は以下のとおりです。
Illustrator 26.5.2／macOS 12.6.3
Illustrator 26.5.2／Windows10 pro
Illustrator 27.3.1／Windows10 21H2
Illustrator 26.5.3／Windows10 21H2
Illustrator 22.1／Windows10 21H2
Illustrator 27.3.1／macOS 11.7.4参照：
Illustratorフォーラム「シンボル化した画像にドロップシャドウが反映されない」
https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E3%82%B7%E3%83%B3%E3%83%9C%E3%83%AB%E5%8C%96%E3%81%97%E3%81%9F%E7%94%BB%E5%83%8F%E3%81%AB%E3%83%89%E3%83%AD%E3%83%83%E3%83%97%E3%82%B7%E3%83%A3%E3%83%89%E3%82%A6%E3%81%8C%E5%8F%8D%E6%98%A0%E3%81%95%E3%82%8C%E3%81%AA%E3%81%84/td-p/136398126 votes -
Unmatching sizes for identical circles with Preview Bounds
When Use Preview Bounds option is enabled, Illustrator lies about the sizes of some of the identical circles on artboards.
See the GIF and the .ai document attached.Enable the option, open Transform or Properties panel and select each circle. Three at the top right will display the proper size, with the stroke weight included — 8.5 + 3.5px.
Three at the left bottom will be only 8.5 id diameter, without the stroke accounted for.6 votes -
3 Color Trace feature no longer working after v27.1 update
3 color trace feature no longer working after v27.1 update (also effects the other limited pallet trace functions) Previously the trace would simplify the colours of a trace, now it ads far too much detail and colour variants even when you request only 3. See attached simple trace, I wanted to keep the 3 colors from the original but extras were added (defined from low res original) this never happened before. I use this feature regularly in my workflow and have done for years. please fix this bug!
6 votes -
When N key is pressed to get the Pencil, it says "an unknown error occured"
I am in AI 27.0.1 on a 2021 MacBook Pro running Monterey. Each time I hit the N key to get the pencil, it says "an unknown error occurred." It doesn't crash, but I can't use the pencil.
6 votesThe problem got 'solved' by unplugging a Dell monitor connected to MacBook Pro. Changing the resolution also helps.
However, this is not a true solution, but a workaround. If you have this issue too — please vote and comment.
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Cannot copy from one layer and. paste to another....
After the latest update, copy and paste between layers is wonky. If I copy an item from one layer, it will only paste back into that layer. If I make the source layer hidden and try to paste, I get the "attempting to paste to locked/hidden layer" warning. I can select an object, then drag the small box that shows up in the layers panel to a new layer, but this is a bit awkward....
6 votesThis behavior is most probably cause by Paste Remembers Layers option, accessible in the Layers panel’s flyout menu.
When it’s enabled, Illustrator tries to paste copied objects into their original layers.
If the option it disabled, but it still does not work as you want it to, please reply back.
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Illustrator does not insert images from Telegram by drag&drop
When I try to drag and drop an image from Telegram into Illustrator, it inserts the text of the temporary file path instead of the image.
Note that drag&drop from Telegram to Photoshop works correctly. The same method can be used to drag and drop images to the desktop or other applications.
Mac OS 12.6 (but I have tested it on Windows too)
Illustrator 26.5 (but also tested with previous versions)6 votes -
Cutting a line with Scissors tool then resizing it works wrong
1: Windows.
2: 2022 26.5.0.
3: Cutting a line using the Scissors tool then resizing it using the handles.
4: Expected to be able to grab the handle at the newly cut end and re-size the line from there accordingly. However as soon as I do this Illustrator reduces the size of the line by approx 50%, often meaning the handle that I have hold of is off the screen. Have to let go of handle, go and find it again and drag the line back to where it originally ended after being cut. Very annoying.6 votes
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