Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8091 results found
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Drag and drop to place file sometimes embeds instead of linking
When I drag and drop a JPG/PNG/PDF/AI file from Finder into an Illustrator document, it normally drops in as a link. However, sometimes it unexpectedly embeds the artwork instead of linking it. If I try again repeatedly, it continues to embed, so to fix it I have to go to File > Place and ensure that "Link" is selected (which it already is). After that, if I drag-and-drop from Finder again, it links the artwork as expected.
This issue is seemingly random and I can't figure out exactly how to reproduce it. I always link files (not embed them) when I place them via File > Place or via drag-and-drop, so I don't know why it sometimes decides to embed.
When I drag and drop a JPG/PNG/PDF/AI file from Finder into an Illustrator document, it normally drops in as a link. However, sometimes it unexpectedly embeds the artwork instead of linking it. If I try again repeatedly, it continues to embed, so to fix it I have to go to File > Place and ensure that "Link" is selected (which it already is). After that, if I drag-and-drop from Finder again, it links the artwork as expected.
This issue is seemingly random and I can't figure out exactly how to reproduce it. I always link files (not embed them) when…
5 votes -
Color guide issue/bug
When I click on color in "color guide" it doesn't work. So shape has (let's say) "old" color. I can click on "new" color 10 times and nothing happen. Some colors works, some colors doesn't response.
PLEASE FIX.
Thanks!MacOS Monterey 12.0.1 Illustrator 2022 26.0.1
5 votes -
[Bug] Copy and paste broken - Unable to paste text without losing formatting, unable to paste shape+text
Hi there,
The copy and paste function within AI seems to have broken. This started a few days ago. I don't think there was a software update. No new software/hardware changes on my end either.
Operating system: macOSX v11.4
MBP (13" M1, 2020)
No clipboard enhancements/plugins/appsVersion of AI (Desktop): 25.4.1 and 25.3.1
Steps:
Scenario #1:
Copying and pasting a shape with text, within the same artboard
Result: Shape does not get pasted, text is pasted without original formatting, at Myriad Pro 12pt, changed from Area Type into Point Type.Scenario #2:
Copying and pasting text, within the same artboard
Result: Text is pasted without original formatting, at Myriad Pro 12pt, changed from Area Type into Point Type.
Same results using both Keyboard shortcuts, or via the Edit menuRepeating Scenario #1 and #2 with:
Paste in Front
Paste in Back
Paste in Place
Returns the same results: No shape pasted, text becomes unformatted point type.
Other observations:
Same results using Keyboard shortcuts, or via the Edit menu
Makes no difference if shape and text are grouped or ungrouped.Copying and pasting a shape alone does work (somewhat), but the positioning is somewhat unexpected.
Paste in Front/Back/Place result in the shape being pasted elsewhere on the artboard.
Very rarely, the pasting works (fluke) like in 1:05 of the screen recording
I have tried the following:
- Reset and deleted preferences
- Uninstalled and reinstalled (25.4.1)
- Uninstalled and reinstalled rolled back version (25.3.1)Edit - my screen recording may have been too large, let me get it up somewhere else.
Link to screen recording: https://streamable.com/qb44os
Pardon the length, I was just trying to exhaust the various possibilities.
Hi there,
The copy and paste function within AI seems to have broken. This started a few days ago. I don't think there was a software update. No new software/hardware changes on my end either.
Operating system: macOSX v11.4
MBP (13" M1, 2020)
No clipboard enhancements/plugins/appsVersion of AI (Desktop): 25.4.1 and 25.3.1
Steps:
Scenario #1:
Copying and pasting a shape with text, within the same artboard
Result: Shape does not get pasted, text is pasted without original formatting, at Myriad Pro 12pt, changed from Area Type into Point Type.Scenario #2:
Copying and pasting text, within the same artboard…5 votes -
Gradient does not show when it is being applied on live text
Sometimes i feel handicapped while working with gradients.
It feels like that Illustrator is holding my leg when working with gradients.Gradient does not show when it is being applied on live text (not outlined text), making it difficult to see the current gradient direction and placement when mouse is pressed. Gradient shows when mouse is released.
5 votes -
PARM error with embedded image
iMac OS Catalina 10.15.7
Adobe Illustrator 25.4.1I get an PARM error when selecting an embedded image and clicking the "Edición" menu (Edit in spanish).
After clicking the OK button I can then access all the "Edit" menu options as usual.Please fix this annoying behaviour.
Thanks,
Guille5 votes -
Spot Colors in Linked or Embedded Images can be Renamed in Swatches Palette, breaking functionality
Double clicking a spot swatch in the Swatches Palette allows you to rename the swatch. In past versions, Illustrator would not allow you to rename the spot swatch if it was used in a linked or embedded image. Now the spot swatch can be renamed whether or not it is used in an image. There is no warning that the spot being renamed is in use. After renaming the spot swatch, the Swatches Palette does not show the spot actually used in the image. Changing the color values of the spot swatch before renaming changes the appearance of the image, but it does not after renaming. After saving and reopening the file, both the original spot(used in the image) and the renamed spot swatch will be visible in the Swatches Palette.
I've observed this behavior in the following installs:
MacOS 11.5.2, Illustrator versions 25.3.1 & 25.4.1
Windows 10, Illustrator version 25.2.1It is important that the Swatches Palette correctly reports the spot colors used in images. The renaming of a spot swatch used in an image breaks at least one of the save scripts we use in production. It also causes an error upon saving on machines with Esko plug-ins installed.
Double clicking a spot swatch in the Swatches Palette allows you to rename the swatch. In past versions, Illustrator would not allow you to rename the spot swatch if it was used in a linked or embedded image. Now the spot swatch can be renamed whether or not it is used in an image. There is no warning that the spot being renamed is in use. After renaming the spot swatch, the Swatches Palette does not show the spot actually used in the image. Changing the color values of the spot swatch before renaming changes the appearance of the image,…
5 votes -
Overprint and darken doesn't work properly when it doesn't exist a background color.
Illustrator 25.4.1 (64 bit) in Windows 10
When we use darken+overprint in objects that are over some background, we don't have a problem. But if we don't have a background it does the similar to a multiply appearance.
Is there a way to fix this problem?
Please see the photos attached.5 votes -
Spot colour on non-print layer will appear in separations as CMYK
Setup a spot colour
Apply it to any object
Set your layer to no printing
Check the separations
It shows the spot colour as CMYK.
Until you set the layer to Print again.
5 votes -
GPU Performance Glitches Still Not Fixed!! 2021
GPU Performance glitches have been constantly and extremely annoying while displaying many files, it shows weird patterns from the same opened file overlaying the designs, and they randomly change and break while zooming in and out, sometimes I can't see how my design looks like because of these glitches, it is so serious, it makes the app sometimes next to useless!!
Please, this problem has been there for a long, please fix, please fix
I have tried the same files on 2 different machines, same issue
Mac Book Pro 16 - 2019
macOS Big Sur
RAM 32iMac 27 inches late 2013
macOS Catalina
RAM 32GPU Performance glitches have been constantly and extremely annoying while displaying many files, it shows weird patterns from the same opened file overlaying the designs, and they randomly change and break while zooming in and out, sometimes I can't see how my design looks like because of these glitches, it is so serious, it makes the app sometimes next to useless!!
Please, this problem has been there for a long, please fix, please fix
I have tried the same files on 2 different machines, same issue
Mac Book Pro 16 - 2019
macOS Big Sur
RAM 32iMac 27 inches…
5 votes -
Color theme not matching color in document
AI Version 25.4.1
Mac OS Big Sur 11.5.1When selecting a color from a color theme, it appears faded/darker in the AI Document. Upon checking the RGB values, they do not match the values in the color theme. I have attached three examples plus what the document should look like (after manual input of the RGB values).
5 votes -
Random text disappearing from box
Big Sur 11.4
Adobe Illustrator 25.3.1When I open some of my ai files the text inside a text box disappears. If I try to create a new text box to replace that text it keeps disappearing. This only happened to me after updating to Big Sur. It's extremely frustrating as I haven't found a way to work around it.
First photo is how it appears when I look at a preview of the ai file before opening, second photo is what it looks like when I open the file. (Don't mind the black lines, I wanted to keep that info private)
Big Sur 11.4
Adobe Illustrator 25.3.1When I open some of my ai files the text inside a text box disappears. If I try to create a new text box to replace that text it keeps disappearing. This only happened to me after updating to Big Sur. It's extremely frustrating as I haven't found a way to work around it.
First photo is how it appears when I look at a preview of the ai file before opening, second photo is what it looks like when I open the file. (Don't mind the black lines, I wanted to keep that…
5 votes -
CC Libraries won't load or respond
Make it work as intended. Very very frustrating.
5 votes -
Copy/paste SVG missing closing > bracket
Illustrator 25.3.1 64 bit Windows 10 v21H1
Copy/Paste in this version is now missing ending ">" closing bracket noticeably when pasting as svg directly into text based editor such as vscode or notepad.
Example:
<svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 432 432"><rect width="432" height="432"/></svg*note the missing greater than closing bracket. This has to be added manually on every copy/paste to editor.
5 votes -
Illustrator running really slow, no GPU preview
Hi Illustrator 25.3.1 is running horribly slow on my MacBook Pro (15-inch, 2018) / 2.2 GHz 6-Core Intel Core i7 / 32 GB 2400 MHz DDR4 / Radeon Pro 555X 4 GB - it is constantly running CPU Preview, I cannot get it to use GPU. Zoom in and out is awful to use. Illustrator is impeding my productivity. Please help.
5 votes -
Files take too long to close
Any opened file takes way too long to close. It used to be fast a couple months ago. Then something changed and every file, even small files take at least 5 full seconds to close. Everything else is fast. Photoshop is fast. The only other program that is slow closing files is InD.
Already tried deleting preferences, and rolling back illustrator to older versionIllustrator 25.3.1
Windows 10 Pro 21H1
CPU: Ryzen7 3800X
RAM: 64gb DDR4 3200mhz
SSD: WD Black NVME
GPU: Nvidia RTX 2060 super 8gb5 votes -
Illustrator fills trash with "Recovered files"
Illustrator 2021 on OS X Mojave keeps filling my trash with "Recovered files". So what's going on with it? I don't know what the issue might be as there is no crash or something else. It seems like a bug from Illustrator.
5 votes -
Illustrator Background Flickering
Hey all.... I'm getting a very annoying flickering background in illustrator CC 25.2.3 as I roll the cursor around.
It stops when I turn off GPU performance but I'd ideally like to have the best performing Ai as possible...other wise what's the point ey?
MBP spec:
10.15.7
MacBook Pro (16-inch, 2019)
2.3 GHz 8-Core Intel Core i9
64 GB 2667 MHz DDR4AMD Radeon Pro 5500M 8 GB
Intel UHD Graphics 630 1536 MBVery Annoying as this MBP is brand new
Anyone had the same thing?
5 votes -
Clean Up Unpainted Objects removes unpainted paths participating in groups with appearance applied
Appearance fields are sometimes deleted when I do command Clean Up. This is a bug and needs to be resolved. As it looks in the video.
AI 25.2.0.2205 votes -
Error message when exporting PNG, [!now]
OS: macOS Big Sur version 11.2.3 (20D91)
Illustrator version 25.2.1When using "export as" from the file menu, after making all selections and confirming, I get the error message "The operation cannot complete because of an unknown error [!now]"
I have to click OK to get rid of this message, however the image appears to export normally (PNG)5 votes -
Anchor Points and Handles Missing
When selecting the outline, anchor points (and their handles) seem to disappear, making it near impossible to create the desired curve. It was working fine the other day. I am using version 25.0.1 on a Mac. I have tried this in both OS 10.15.7 and OS 11.2, with the same results. Image below is when outline is selected with Direct Selection Tool (Usually anchor points and handles are visible here)
5 votes
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