8233 results found

1. Contextual Task Bar and Help Bar don’t have hotkeys and these can’t be assigned

   When I check Keyboard Shortcuts, Menu Commands, Window, I can find Control, Properties... but not Contextual Task Bar or Help Bar. So we can’t assign hotkeys for these and call these from keyboard when needed.
   Seems like someone forgot to include these slots for customization. Please expose these.

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. Snap to Point doesn’t help much to snap an object’s edge to another edge, even with Smart Guides

   'Snap to point' in Illustrator is poor. You cannot currently snap objects together reliably. Results are inconsistent.
   For example:
   1) snapping a point to an edge does not work well, if at all. I have 'snap to point' on and smart guides enabled.
   2) when using constrain with the Shift key, whether they be points or edges. Even with Snap to Point turned on, or using Smart Guides. Just something simple as drag-copying another box adjacent to itself does not snap together the edges.

   In my videos, the first video applies to point 1) and the second video at 10s, you can see that when using 'constrain' there is no information about where the edges are, and snapping of the edges clearly does not work. Not even dragging a corner, which is a point, to the other objects' edge, no snapping or any edge indication.

   Adobe please do not consider this. Please just fix it and make this work, please!

   'Snap to point' in Illustrator is poor. You cannot currently snap objects together reliably. Results are inconsistent.
   For example:
   1) snapping a point to an edge does not work well, if at all. I have 'snap to point' on and smart guides enabled.
   2) when using constrain with the Shift key, whether they be points or edges. Even with Snap to Point turned on, or using Smart Guides. Just something simple as drag-copying another box adjacent to itself does not snap together the edges.

   In my videos, the first video applies to point 1) and the second video at 10s,… more

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   Need More Info  ·  5 comments  ·  Snapping  ·  Delete…  ·  Admin →
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3. 線幅と効果を拡大・縮小がリセットされる

   29.5.1にてアップデート後
   線幅と効果を拡大・縮小がリセットされる。
   環境設定も拡大縮小時もチェックボックスを入れていたのに気づかない間にリセットされる。

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   18 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Expected to be fixed in 30.3 general build. Please try to update and comment back if it’s truly fixed.

4. Applescript—cannot save Illustrator file if embedding ICC profiles

   This is a bug, as verified by this post (https://community.adobe.com/t5/illustrator-discussions/there-is-a-problem-with-saving-as-illustrator-using-applescript/m-p/15287552) and this post (https://community.adobe.com/t5/illustrator-discussions/applescript-cannot-embed-icc-profiles-in-illustrator-save-options/m-p/15032019#M429674). I cannot save an Illustrator file as part of an AppleScript if ICC profiles are being embedded. This is a problem because I can no longer use my Applescripts for creating versions of logo files.

   The following code will fail with the error "Cannot get document 1". The error occurs when the save command’s with options parameter is a record containing a embed icc profile property.

   save document 1 in filePath as Illustrator with options {embed icc profile:true}
   I have verified that a) the ICC profile was already embedded in the source document, and that if I save the file via the GUI, checking the box to save the ICC profile works. Using AppleScript to save the Illustrator file does not retain the ICC profile.

   This fails on macOS 14.5 and Illustrator 27.x and 28.5. It also fails on macOS 15.4 and Illustrator 29.5.0. It also fails on macOS 15.3.2 and Illustrator 28.7.6 and 29.5.

   According to another user, JavaScript works properly. However, JavaScript is not a workaround for me.
   var d = app.documents[0];

   var saveOptions = new IllustratorSaveOptions();
   saveOptions.flattenOutput = OutputFlattening.PRESERVEAPPEARANCE;
   saveOptions.embedICCProfile = true;

   d.saveAs(new File('~/testjs.ai'), saveOptions);

   Please help -- I need to be able to save an Illustrator file with AppleScript, that has an embedded ICC profile.

   This is a bug, as verified by this post (https://community.adobe.com/t5/illustrator-discussions/there-is-a-problem-with-saving-as-illustrator-using-applescript/m-p/15287552) and this post (https://community.adobe.com/t5/illustrator-discussions/applescript-cannot-embed-icc-profiles-in-illustrator-save-options/m-p/15032019#M429674). I cannot save an Illustrator file as part of an AppleScript if ICC profiles are being embedded. This is a problem because I can no longer use my Applescripts for creating versions of logo files.

   The following code will fail with the error "Cannot get document 1". The error occurs when the save command’s with options parameter is a record containing a embed icc profile property.

   save document 1 in filePath as Illustrator with options {embed icc profile:true}
   I have verified that… more

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   0 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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5. HEX Franklin Variable Font is Not Visible when Editing

   I am on a Mac running Illustrator 29.4. I am trying to use the variable OTF version of HEX Franklin, and all Adobe apps do not render the letterforms. When I try to select the variable font in the dropdown, it just defaults back to Myriad or the default typeface.

   Other variable fonts work as intended, but specifically, this one is broken. Any possible fix?

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   9 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Seems to be fixed in the latest Illustrator build.

   Please comment back if it’s not for you.

6. Bottom margins for labels are too small for Swatch Info objects in the column view (with no card backgrounds)

   If I choose to display Swatch Info card in a column, and choose to omit background cards, the result would have text lines too close to the chips below, like the attached image shows. It makes it feel like the text is not related to chips above, and forces us to use cards still to control 'space after' at least somehow, even when cards are not necessary.

   While the team hardcoded the 'space before' as a strict gap (again, hardly OK), they seem to forget to do the same for the bottom line.

   And if you pick this up, please don’t forget about this request as well:
   Allow to place cards next to color chips instead of always below for Swatch Info objects
   http://illustrator.uservoice.com/forums/333657/suggestions/49723799

   If I choose to display Swatch Info card in a column, and choose to omit background cards, the result would have text lines too close to the chips below, like the attached image shows. It makes it feel like the text is not related to chips above, and forces us to use cards still to control 'space after' at least somehow, even when cards are not necessary.

   While the team hardcoded the 'space before' as a strict gap (again, hardly OK), they seem to forget to do the same for the bottom line.

   And if you pick this up, please… more

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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7. Objects vanish when a PDF is exported

   The PDF document is not being saved correctly. I have tried saving it in different ways, changing the elements and it still isn't working. I believe it is a problem in Acrobat itself perhaps?

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Mateus, please File > Package the document, save the PDF preset used into a file, and send these over to the team for investigation, to sharewithai@adobe.com

   Put the link to this report in the body of the email as well: http://illustrator.uservoice.com/forums/601447/suggestions/49687994

8. Gradient Strokes lose exactly 1pt thickness when placed and embedded into another Illustrator file

   When placing AI or PDF files into an Illustrator document, any strokes that have gradients applied will become exactly 1pt thinner than its intended weight. The weight shows properly before embedding the link. I've seen a number of designers use a gradient 1pt line on their artwork to seem "metallic" only to find their line completely disappears if their artwork is placed into another Illustrator file. This only applies if you embed the link. Leaving the linked AI/PDF as a link will preserve the correct stroke weight.

   This appears to be present in several versions of Illustrator dating back to at least around 2021/2022. I had thought this was already reported somewhere, but I wasn't able to find another post like this.

   When placing AI or PDF files into an Illustrator document, any strokes that have gradients applied will become exactly 1pt thinner than its intended weight. The weight shows properly before embedding the link. I've seen a number of designers use a gradient 1pt line on their artwork to seem "metallic" only to find their line completely disappears if their artwork is placed into another Illustrator file. This only applies if you embed the link. Leaving the linked AI/PDF as a link will preserve the correct stroke weight.

   This appears to be present in several versions of Illustrator dating back to… more

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   1 comment  ·  Gradients  ·  Delete…  ·  Admin →
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9. Locate Object highlights the first child of a selected group instead of the group itself

   When we select a group on canvas and click the Locate Object button, the tree gets unfolded and scrolled to the group.
   But for some strange reason, the item highlighted in the tree is not the group itself, but the first child within.
   This behavior is not new (although there was a time when Ai even used to keep the layer highlighted instead), but it feels odd.

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   0 comments  ·  Layers  ·  Delete…  ·  Admin →
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10. Custom toolbars with plugin tools rearrange themselves alphabetically on launch

    Windows 11, Illustrator 29.3.1
    I use a custom toolbar with the tools I use most frequently (many Astute Graphics plugin tools), arranged in a specific order that I go to with muscle memory. Recently (2 updates ago?), they jumbled up – actually, they arranged themselves alphabetically descending top to bottom – but for my purposes, this is illogically jumbled, and I have to hunt for tools visually; it is very annoying and time-wasting. Then I noticed they were in my proper order again… next day, jumbled. I’ve worked out what is happening. First Illustrator launch of the day… alphabetically jumbled. Reset the custom workspace… still jumbled. Shut down Illustrator and restart… tools in the correct order. It only takes a few minutes, but it’s a daily ritual I could do without.

    Windows 11, Illustrator 29.3.1
    I use a custom toolbar with the tools I use most frequently (many Astute Graphics plugin tools), arranged in a specific order that I go to with muscle memory. Recently (2 updates ago?), they jumbled up – actually, they arranged themselves alphabetically descending top to bottom – but for my purposes, this is illogically jumbled, and I have to hunt for tools visually; it is very annoying and time-wasting. Then I noticed they were in my proper order again… next day, jumbled. I’ve worked out what is happening. First Illustrator launch of the day… alphabetically jumbled.… more

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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11. Eyedropper picks the color of the antialiased edge of a stroke blended with the background instead of the actual stroke color

    Eyedropper requires a ton of precision when picking a color of s stroke.

    Watch the GIF.
    Here I have violet and green lines, drawn above a raster image.

    I’ve mistaken and used green color instead of violet, and now I want to pick it from the existing line.

    I click, precise enough (I hope), but the color picked — the almost correct violet (C74,95 M74,61 — instead of the global 75-75) — is not in the background at all. It’s a BLENDED color of the RENDERED anti-aliased EDGE of the stroke! So Ai secretly rasterizes what it sees and then checks the tolerance, I assume. And the tiniest overlap leads to these cases. And trust me, this happens a lot.

    We can’t trust the tool.

    Eyedropper requires a ton of precision when picking a color of s stroke.

    Watch the GIF.
    Here I have violet and green lines, drawn above a raster image.

    I’ve mistaken and used green color instead of violet, and now I want to pick it from the existing line.

    I click, precise enough (I hope), but the color picked — the almost correct violet (C74,95 M74,61 — instead of the global 75-75) — is not in the background at all. It’s a BLENDED color of the RENDERED anti-aliased EDGE of the stroke! So Ai secretly rasterizes what it sees and then… more

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    Resolved (Comments Open)  ·  0 comments  ·  Tools  ·  Delete…  ·  Admin →
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12. Bullets/Numbering indents don't scale with type objects

    The Indent/First line indent values set in bullets and numbering options don't scale with type objects.

    Normal paragraph indents do scale as expected, so I think this is an oversight or bug.

    Examples:
    1. Area type with text at 12pt, numbering options have an 18pt left indent and -18pt first line indent.
    2. Same object scaled 150% -- type is now 18pt, indents have not changed, meaning left indents for double figures have been forced to the next tab.
    3. Paragraph without bullets/numbers, 12pt, left indent 18pt, first line indent -18pt.
    4. Same object scaled 150%, type is now 18pt, indents are now 27pt.

    The Indent/First line indent values set in bullets and numbering options don't scale with type objects.

    Normal paragraph indents do scale as expected, so I think this is an oversight or bug.

    Examples:
    1. Area type with text at 12pt, numbering options have an 18pt left indent and -18pt first line indent.
    2. Same object scaled 150% -- type is now 18pt, indents have not changed, meaning left indents for double figures have been forced to the next tab.
    3. Paragraph without bullets/numbers, 12pt, left indent 18pt, first line indent -18pt.
    4. Same object scaled 150%, type is now 18pt,… more

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    4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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13. Conversion from CMYK to Grayscale is wrong

    Converting CMYK values to Grayscale will not give the expected result. C=50 M=50 Y=50 K=50 converts to 100% Grayscale in a CMYK document.
    The same C=50 M=50 Y=50 K=50 converted to R: 92 G: 81 B: 76
    in an RGB document it converts to 67,16% Grayscale, which looks more like the expected Gray value.

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    5 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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14. Locking child objects in a locked top layer is not respected when the layer is unlocked and won’t toggle back

    If I have a layer locked and I click a pale lock icon next to a child item, the lock becomes solid, as if I am overriding the 'the parent is locked' status... but it can’t be toggled back.

    More of it, I expect this overridden status to stay when I unlock the parent — instead it gets dropped.

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    1 comment  ·  Layers  ·  Delete…  ·  Admin →
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15. [ExtendScript] Rasterizing group creates two rasterItems

    1. MacOS 15.2.
    2. Adobe Illustrator 29.1
    3. Open demo document (attached) and run script (below).
    4. Should create one RasterItem, but instead creates two.

    Test Script (for use on attached test file):

    
    (function () {
    
        var doc = app.activeDocument;
        var item = doc.groupItems[0];
    
        // Raster Options
        var rasterOpts = new RasterizeOptions;
        rasterOpts.resolution = 192;
        rasterOpts.antiAliasingMethod = AntiAliasingMethod.None;
        rasterOpts.backgroundBlack = false;
        rasterOpts.clippingMask = false;
        rasterOpts.colorModel = RasterizationColorModel.DEFAULTCOLORMODEL;
        rasterOpts.convertTextToOutlines = false;
        rasterOpts.includeLayers = false;
        rasterOpts.padding = 0;
        rasterOpts.transparency = false;
        rasterOpts.convertSpotColors = true;
    
        doc.rasterize(item, item.geometricBounds, rasterOpts);
    
        var count = doc.rasterItems.length;
    
        if (count > 1)
            alert('The rasterization created two images but should have created only one.');
    
    })();
    
    
    

    See also this forum post.

    Edit: Note that the resolution (greater than 191) and the exact position of the group's path items makes a difference.

    1. MacOS 15.2.
    2. Adobe Illustrator 29.1
    3. Open demo document (attached) and run script (below).
    4. Should create one RasterItem, but instead creates two.

    Test Script (for use on attached test file):

    
    (function () {
    
        var doc = app.activeDocument;
        var item = doc.groupItems[0];
    
        // Raster Options
        var rasterOpts = new RasterizeOptions;
        rasterOpts.resolution = 192;
        rasterOpts.antiAliasingMethod = AntiAliasingMethod.None;
        rasterOpts.backgroundBlack = false;
        rasterOpts.clippingMask = false;
        rasterOpts.colorModel = RasterizationColorModel.DEFAULTCOLORMODEL;
        rasterOpts.convertTextToOutlines = false;
        rasterOpts.includeLayers = false;
        rasterOpts.padding = 0;
        rasterOpts.transparency = false;
        rasterOpts.convertSpotColors = true;
    
        doc.rasterize(item, item.geometricBounds, rasterOpts);
    
        var count = doc.rasterItems.length;
    
        if (count > 1)
            alert('The rasterization created two images but should have created only one.');

    … more

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    2 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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16. Trying to open Library tab, says 'Page failed to load'

    When navigating to the CC Library panel, says "Page failed to load"

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    3 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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17. "Verifying access to ://...."

    I have some problem with a file that has linked images pointing to a drive that I don't have access, nor will.

    Illustrator will open that file, prompt that there is linked files with broken links buy will show the thumbnail data from linked files, and then will show every 2 minutes a annoying popup trying to connect to this remote address.

    There is NO WAY to prevent this from preferences, or from the link panel.

    The popup is really annoying, you need to way a couple of minutes, Illustrator will block everything until you can stop the search.

    Sadly I cannot share some file, because there is some NDA involving it, but I can share what I think are the steps to reproduce de case

    1 - create a file,
    2 - link some images from a remote network server folder,
    save the file
    3 - share the file to someone that no longer has access to that IP address

    (the images are not embedded they are just linked images)

    I have some problem with a file that has linked images pointing to a drive that I don't have access, nor will.

    Illustrator will open that file, prompt that there is linked files with broken links buy will show the thumbnail data from linked files, and then will show every 2 minutes a annoying popup trying to connect to this remote address.

    There is NO WAY to prevent this from preferences, or from the link panel.

    The popup is really annoying, you need to way a couple of minutes, Illustrator will block everything until you can stop the search.

    Sadly… more

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    4 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The issue is reported to not happen anymore with version 29.3. Please comment back if it still does for you.

18. Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings.

    Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings. Sequoia bug, AI bug, or Sequoia revealing this was happening all along. Could just be the color picker, could not. Doesnt happen reliably with color picker use. Only happens in Illustrator and only since the Sequoia upgrade. Something isnt working right between the OS and app.
    If screen monitoring is turned off, Illustrator should not be able to monitor.

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    6 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Illustrator uses Apple screenshot API to pick colors outside the Illustrator window with Eyedropper tool. Apple has enhanced security in the recent OS updates to let user know which applications are recording the screen, whether you pick a color value of single pixel or recording the entire screen.

    Illustrator is not recording users's screen, it is required for Eyedropper tool to pick color from single pixel.

19. Rounding to integer or transform panel is broken after update to 29.0.1 from 28.X

    Rounding to integer or transform panel is broken (when using arrow keys to correct size of path with locked aspect ratio) after update to 29.0.1 from 28.X.

    Steps to Reproduce

    1.  Create a new path or use an existing one.
    2.  Open the Control/Transform panel.
    3.  With the Constrain Proportions option enabled, use the arrow keys to adjust the Width (W) or Height (H) value.
    

    Expected Result: Proportions remain consistent as values are adjusted.

    Actual Result: Proportions either change unexpectedly or the values jump to different numbers.

    Demo:

    • 

    4 votes

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    1 comment  ·  Properties Panel  ·  Delete…  ·  Admin →
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20. [ExtendScript] PageItem.resize doesn't scale Live Paint strokes

    While scaling Live Paint object correctly scales strokes if done via the UI, it fails to scale strokes if done via the PageItem.resize method in the scripting API.

    MacOS 15.0.1 Illustrator 29.0.

    Steps to reproduce:
    1. New document
    2. Create a Live Paint object including stroked areas.
    3. Select the Live Paint object.
    4. Run the following script:

    var item = app.activeDocument.selection[0];
    item.resize(200, 200, true, true, true, true);
    

    Expected result is that the Live Paint object's stroke widths would double. However they remain the same as before.

    See this user post.

    4 votes

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    1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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