Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8093 results found
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Dimension line gets shifted when multiple dimensions are selected with Shift held
When holding down the Shift key to select multiple dimensions, the one clicked will move once with each click
3 votes -
We can’t use Eyedropper to sample the look of a dimension object and apply it to another selected one
The dimension disappears when using the Eyedropper tool.
3 votes -
Placing PDF comes up with an Unknown error
There is a bug with Illustrator when placing certain PDF's I get "An unknown error is detected...." I have been getting this error since Adobe Illustrator 2023.
Files will work if it's opened in Rosetta but not with the regular version. Now with 2025 the option to open in rosetta is gone.Using Mac OS
Apple chip M1
16gb Ram
Sonoma 14.5Do not have any issues with this on the Intel macs.
3 votes -
Make pressing Escape close Color modal dropdowns for Fill and Stroke in all panels
If we open Character panel, unfold any dropdown in it and press Escape — this dropdown closes back.
If we click underlined Stroke or Opacity in Properties, pressing Escape does the same.
But if we click Fill or Stroke button in any panel (Control, Properties, Appearance), to get the Swatches/Mixer/Gradient/Generate dropdown... Escape does nothing.
It should close this dropdown, as it does for everything else in Ai.3 votes -
線を細く設定した際の表示バグ
線の太さを0.001pxなどに設定した場合、設定は出来ているのに実際の線の表示位置と、選択できる線実体の位置にズレが生じます。
表示限界かとは思いますが、表示できないなら設定も出来なくすべきかと思います。3 votes -
Global colors used in a freeform gradient don’t get added into Swatches when it’s pasted into another document until the file is reopened
If you use global color swatches in the freeform gradient and copy to a new document, the global color doesn't get added to the swatches palette — you have to save and reopen the file for the swatch to appear.
macOS 10.14.6
Illustrator 24.2.13 votes -
Contextual alternates don’t work for Cyrillic letters with Adobe Single-line and Every-line composers
While Ai allows to pick a contextual alternate for Cyrillic letters for fonts that support them, it actually works only for Middle-Eastern & South-Asian composers, but is visually ignored for Adobe Single-line and Every-line composers.
Take a look at the GIF attached.
3 votes -
Recovery opens Print.ai document profile instead of restoring a document after crash
This has happened twice in the past few days, the first time Illustrator unexpectedly crashed and just now it froze and I had to force quit the program. Both times, when I reopen Illustrator it tells me it's recovered my file(s), shows the correct document name (like Untitled-3, etc) and I press OK. It then pulls up a document called Print.ai which is just a blank artboard, maybe something I made in the past and didn't use? I go to the folder on my computer where the recovered files are supposed to go, it will say the folder has been modified with the accurate date/time but is empty. I've already mourned the loss of my files but was curious if anyone else is having the same issue?
This has happened twice in the past few days, the first time Illustrator unexpectedly crashed and just now it froze and I had to force quit the program. Both times, when I reopen Illustrator it tells me it's recovered my file(s), shows the correct document name (like Untitled-3, etc) and I press OK. It then pulls up a document called Print.ai which is just a blank artboard, maybe something I made in the past and didn't use? I go to the folder on my computer where the recovered files are supposed to go, it will say the folder has been…
3 votesElizabeth, the team suspects that can be triggered by moving the original file to another folder while it’s still opened.
Then, if Ai crashes, if can’t properly locate it and it leads to this exact problem.
Does it sound like something that could have been the case?
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Panning with hand tool is not fluid
Using hand tool and moving through the file is not fluid!! Version 28.6
3 votesHi,
Thank you for reporting the issue. However, we are unable to reproduce it on our end. To help us investigate further, could you kindly provide the following:
- The AI file where the issue occurs.
- A short screen recording demonstrating the problem.
This will enable us to analyze and address the issue more effectively.
Warm regards,
Aishwarya G Gadodia
Illustrator Team
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Fonts not loading Illustrator 24 v28.6
Running Windows 10, Illustrator 24 v 28.6
I have been trying to upload fonts today... all day on 7 fonts! I have uploaded, installed, removed, updated, rebooted, and reinstalled and rebooted again trying to get the fonts to load.
Of the 7 fonts I needed to install, 6 have uploaded properly. The final one, Bebas, has refused to be recognized. See attached photos. It shows that it is uploaded, installed and even gives an error showing there are duplicates, but the installed font will not open in illustrator 24 v28.6
Help please!3 votes -
Flickering Pasteboard with GPU Preview
This is an ongoing, intermittent issue with Illustrator on Mac. It predates the M-series chips in my memory. The issue is that when the GPU preview is on the pasteboard starts to flicker (see attached). This is not tied to a specific action or effect in my experience, but happens randomly. Suggestions are to turn off GPU preview (not terribly helpful) or turn it off/on which sometimes works, or restart which sometimes works. Can you PLEASE figure out why this happens (has been happening for years!) and fix it.
3 votes -
Smooth Tool Interferes with Touch Ring Zoom Function on Wacom Tablet
The Smooth tool pop up conflicts with the touch ring on a Wacom tablet. I have the touch ring set to zoom and when using a brush, the Smooth tool annoyingly pops up every time a zoom in or out using the touch ring. Cant find a way to disable it. HELP!
3 votes -
画像トレースパネルでカラーモードをモノクロに設定するとカラーを透過のカラーピッカーが使えない
macOS13.6.7
Illustrator 28.6問題が発生したときに実行していた手順
1. 画像を配置し、選択した状態で「画像トレース」パネルを開く。
2. プレビューをチェックしカラーモードをグレースケールに設定する。
3. 詳細を展開しオプションの「カラーを透過」のチェックボックスをチェックする。
4. カラーを透過がアクティブになっているにも関わらずカラーピッカーが選択できない。想定していた結果
他のカラーモードのようにカラーピッカーで透過色を選択できる。実際の結果
カラーピッカーで透過色を選択できない。デフォルトでは白が透過色となっているためカラーを変更していない場合にチェックボックスをチェックした場合は白が透過されるが、他のカラーモードで透過色を選択した上でカラーモードをグレースケールに変更した場合、 透過色が以前のモードのまま保持されるため透過される部分がなくなる。EN
The color picker with color transparency cannot be used when the color mode is set to Grayscale.Steps to reproduce
1. place the image and open the "Image Trace" panel with the image selected.
2. Check the preview and set the color mode to grayscale.
3. Expand Advanced and check the checkbox for the option "Ignore Color".
4. The color picker cannot be selected even though "Ignore Color" is activated.Expected result
The color picker can select Ignore color as in other color modes.Actual result
Ignore color cannot be selected in the color picker.
By default, white is the transparent color, so if the color is not changed and the checkbox is checked, white will be ignore, but if the ignore color is selected in another color mode and the color mode is changed to grayscale, the ignore color will keep in the previous mode and The result is that there are no areas to be ignored.macOS13.6.7
Illustrator 28.6問題が発生したときに実行していた手順
1. 画像を配置し、選択した状態で「画像トレース」パネルを開く。
2. プレビューをチェックしカラーモードをグレースケールに設定する。
3. 詳細を展開しオプションの「カラーを透過」のチェックボックスをチェックする。
4. カラーを透過がアクティブになっているにも関わらずカラーピッカーが選択できない。想定していた結果
他のカラーモードのようにカラーピッカーで透過色を選択できる。実際の結果
カラーピッカーで透過色を選択できない。デフォルトでは白が透過色となっているためカラーを変更していない場合にチェックボックスをチェックした場合は白が透過されるが、他のカラーモードで透過色を選択した上でカラーモードをグレースケールに変更した場合、 透過色が以前のモードのまま保持されるため透過される部分がなくなる。EN
The color picker with color transparency cannot be used when the color mode is set to Grayscale.Steps to reproduce
1. place the image and open the "Image Trace" panel with the image selected.
2. Check the preview and set the color mode to grayscale.
3. Expand Advanced and check the checkbox for the option "Ignore Color".
4. The color picker cannot be selected even though "Ignore Color" is activated.Expected result
The color picker can select Ignore color as in other color…3 votes -
グラデーションツールでの操作がヒストリーパネル上で「取り消し」として登録される。
macOS13.6.7
Illustrator ver.28.6再現手順
1. 任意の図形にグラデーションを適用する。
2. グラデーションツールを選択肢1のオブジェクトのグラデーションを調整する。
3. ヒストリーパネル上では「取り消し」として登録される。期待する結果
グラデーションパネルでの操作と同様に「グラデーション」と登録される。実際の結果
ヒストリーパネル上では「取り消し」とし登録されるため、グラデーション処理を行ったものかどうかが判別できない。これもヒストリーパネルが装備された当初からの不具合です。英語版では「undo」と表示されますので全ての言語版において発生している不具合だと考えられます。
3 votes -
文字パネルの行間のスピンボタンのクリックがヒストリーパネル上で２重に登録される
Ja
macOS 13.6.7
Illustrator ver.28.6 日本語版のみで発生します。再現手順
1. テキストを選択
2. 文字パネルの「行送りを設定」のスピンボタンを１回クリックする。
3. ヒストリーパネル上で「書式変更」が２つリストアップされる。期待する結果
スピンボタンによる書式変更もヒストリーパネル上で２重に登録されない。実際の結果
「行送りを設定」スピンボタンによる書式変更はヒストリーパネル上で二重にリストアップされてしまいます。⌘（ctr）+zのショートカットやメニューの「取り消し」も２回操作が必要です。これはヒストリーパネルが実装された当初から存在するバグです。
En
Spin button clicks between lines in the Character panel register double on the History panel.macOS 13.6.7
Illustrator ver. 28.6 Japanese version.Steps to reproduce
1. select text
2. click once on the spin button of "Set the leading" on the Text panel.
3. two "書式変更" are listed on the History panel.Expected Result
The formatting changes made by the spin button are also not registered twice on the History panel.Actual Result
Formatting changes made with the "Set the leading" spin button are listed twice on the History panel. The shortcut ⌘(ctr)+z and the menu "Undo" also require two operations.This is a bug that has existed since the History Panel was first implemented.
Ja
macOS 13.6.7
Illustrator ver.28.6 日本語版のみで発生します。再現手順
1. テキストを選択
2. 文字パネルの「行送りを設定」のスピンボタンを１回クリックする。
3. ヒストリーパネル上で「書式変更」が２つリストアップされる。期待する結果
スピンボタンによる書式変更もヒストリーパネル上で２重に登録されない。実際の結果
「行送りを設定」スピンボタンによる書式変更はヒストリーパネル上で二重にリストアップされてしまいます。⌘（ctr）+zのショートカットやメニューの「取り消し」も２回操作が必要です。これはヒストリーパネルが実装された当初から存在するバグです。
En
Spin button clicks between lines in the Character panel register double on the History panel.macOS 13.6.7
Illustrator ver. 28.6 Japanese version.Steps to reproduce
1. select text
2. click once on the spin button of "Set the leading" on the Text panel.
3. two "書式変更" are listed on the History panel.Expected Result
The formatting changes made by the spin button are also not registered twice on the History panel.Actual Result
Formatting changes made with the "Set the leading" spin…3 votes -
Objects aligned with edge of artboard render as if overlapping
When aligning an object against the edge of an artboard, the program will render it as if overlapping the edge by a tiny amount, depending on zoom.
Extremely disruptive when when working, compounded by the snapping being unreliable (as per separate bug report).
3 votes -
Auto-snapping is unreliable
Snapping function is often unreliable, snapping to unintuitive objects (fx. an object on an offscreen artboard rather than one next to the object being moved)
Further - snapping allignment is unreliable, often claiming to snap to allign with an edge, but when placed being off by a tiny bit, scewing layouts.
3 votes -
SVG Save As 'SVG Code...' not same as marked up saved SVG. This now matches Export As SVG
The content saved when you Save As... SVG is different in 28.5 to 28.3. When you click SVG Code... the text file preview matches that of the old version. Example file header:
<?xml version="1.0" encoding="utf-8"?>
<!-- Generator: Adobe Illustrator 28.5.0, SVG Export Plug-In . SVG Version: 9.03 Build 54727) -->
<svg version="1.1" id="Layer_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
viewBox="0 0 2255 692" style="enable-background:new 0 0 2255 692;" xml:space="preserve">
<style type="text/css">
.st0{fill:none;stroke:#000000;stroke-miterlimit:10;}
.st1{fill:#FFFFFF;stroke:#000000;stroke-miterlimit:10;}
</style>When you actually save this with OK it changes to :
<?xml version="1.0" encoding="UTF-8"?>
<svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" version="1.1" viewBox="0 0 2255 692">
<defs>
<style>
.cls-1 {
fill: #fff;
}.cls-1, .cls-2 { stroke: #000; stroke-miterlimit: 10; } .cls-2 { fill: none; } </style>This is the same format you get on File Export, Export As SVG.
I now have to copy and paste the SVG code from the preview when clicking 'SVG Codes...' instead of being able to save as SVG.
I need the format using the style tags in SVG and the stX CSS for my use case.
Clearly there is an issue when the save preview and the actual save result in a different structure.
The content saved when you Save As... SVG is different in 28.5 to 28.3. When you click SVG Code... the text file preview matches that of the old version. Example file header:
<?xml version="1.0" encoding="utf-8"?>
<!-- Generator: Adobe Illustrator 28.5.0, SVG Export Plug-In . SVG Version: 9.03 Build 54727) -->
<svg version="1.1" id="Layer_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
viewBox="0 0 2255 692" style="enable-background:new 0 0 2255 692;" xml:space="preserve">
<style type="text/css">
.st0{fill:none;stroke:#000000;stroke-miterlimit:10;}
.st1{fill:#FFFFFF;stroke:#000000;stroke-miterlimit:10;}
</style>When you actually save this with OK it changes to :
<?xml version="1.0" encoding="UTF-8"?>
<svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" version="1.1" viewBox="0 0 2255 692">
<defs>
<style>
.cls-1 {…3 votesThis change is intentional. The team aims to improve the way SVG is generated (speed, size, redundancy, etc.) and merge current both code branches into one.
Since some workflows heavily rely on the way the code structure is organized, the team tries to gather feedback on it.
Please describe what engine changes affect you and why.
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Menu selection of window stuck after clicking on "Font" without selecting further option
After selecting the menu item "window" → "Font" (without the sub-menu) the menu freezes. No further access to the program possible. After ending the program (OS - option, not program option) the window with the document disappeared (without asking for saving), the menu remained on screen (see screenshot). Only forced ending worked.
Illustrator 28.5
Mac OS Sonoma 14.5
MacBook Pro, M1 Pro, 16 GB memory3 votes -
Dashed strokes in SVG are set to 0 when reopening in Ai, but are displayed correctly in the browser
1) Windows 11 / Windows 10 with Adobe Illustrator 28.4.1
2)
1. Open a new document
2. Draw a line with line tool
3. Set line to dashed with 10 5 1 5
4. Export file as SVG
5. Close file in Illustrator and reopen it in illustrator.
3) Expected result: Line still has dashing of 10 5 1 5 in Ai and in the browser
4) Actual result: Line has dashing of 0 0 0 0 0 0 in Ai, but looks correct in the browser3 votes
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