Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7840 results found
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Symbols in SVG-export flip vertically
Windows 10, 25.3.1, 64 bit,
File/Save as/SVG
I have Symbols, yes, it's a symbol-library for the web, saving them as svg (which is best for editing them further) flips the y-axis.
This problem was described first in 2014:
https://stephaniewalter.design/blog/illustrator-messy-export-svg-symbols-moment/https://stackoverflow.com/questions/37679919/svg-use-tag-displays-an-svg-icon-upside-down
Still, no change to this!
3 votes -
alt+gr typing pass through
So, after spending an hour googling through different people having language / character issues with alt+gr on windows in Illustrator, I think I have identified what is happening (see screenshot)
Win10 can do mixed display language / keyboard layout combinations that most Adobe products will handle just fine, but Illustrator seems to set keyboard language based on general language set, not on keyboard language set.
So, if I type my normal alt gr+q for @ symbol or alt gr+e for € symbol on a german layout while using english language with german keyboard, it does not pass through as altgr+e…
3 votes -
不明なエラーと表示され保存ができない
Windows 10 Home 64bit
Illustrator2021 25.3.1(64bit)不明なエラーと表示され、保存が一切できない状況が発生します。
こちらの環境で再現可能な手順を2パターン示します。【パターン1】
1.AdobeFontsからアクティベートしたフォントを使用したaiファイルを用意する。
2.PC本体の起動直後など、ネットワークに接続した直後に1のファイルを開く。CCアカウントの連携がうまくいっていないのか画像1枚目の「環境にないフォント」というダイアログが表示されるので、この画面からフォントをアクティベートし、ダイアログを閉じる。(フォントは問題なく使用可能になる。)
3.ファイルに何か変更を加え、保存可能な状態にする。
4.ファイルを保存を選択する。このとき、画像2枚目の「不明なエラー」というエラーボックスが表示され、ファイルを一切保存することができなくなっています。(上書き保存、別名で保存、複製を保存のすべてで同エラーが発生。新しいファイルを作成して3のファイルのデータをコピーペーストしたものも同様に保存が不可能。また、2でアクティベートしたフォントを含むオブジェクトを削除しても保存は不可能。)【パターン2】
1.PC本体の起動直後など、ネットワークに接続した直後にIllustratorを起動する。
2.既存ドキュメントを開くか新規作成し、Illustrator上でAdobeFontsから新しいフォントをアクティべ―トする。
3. 2でアクティベートしたフォントを使用した状態で、ファイルを保存しようとすると、不明なエラーと表示されパターン1の手順4と同じ状態になっています。検証中の操作画面のキャプチャも動画で用意しましたが、ファイルサイズ制限のためか添付できませんでした。下記リンクよりご確認ください。
パターン1 https://youtu.be/6aorYeFh__Q
パターン2 https://youtu.be/HbZ1WKIP-gc何の問題もなく編集できていたファイルが突然保存不可能となるため、それまでの作業時間が無駄になり非常に困ります。
早急に改善をお願いいたします。3 votes -
Align with preview bounds doesn't work with transform effect copies
I created a gear by creating a circle, then a box for one of the pieces. I created a point in the middle of the circle and grouped the box with that point. Then I used the transform effect on that group to create a circular array. Then I grouped that and added a pathfinder-Add effect to make it one piece, but still keep it nice and editable. Then I punched a hole in the middle by adding another circle, grouping it to that, and adding an effect, pathfinder-Subtract.
I then added two lines of text as one object. Those,…3 votes -
Selecting & deselecting objects is buggy too
While working in a file:
Attempting to select more than one object at a time to move them simultaneously works, but then I cannot deselect the objects by clicking the art board as in all previous versions of Illustrator.
I have to click on each object at a time to deselect them. It doesn't always happen, but it happens often enough that it becomes an issue with work efficiency.3 votes -
Lightbulb speechbox is stuck.
I just updated my Ai. Upon entering to use it it, the blue Lightbulb help button speech box won't go away. It covers up the properties, layers and library tabs, inhibiting me from finishing my work. I've done everything I can and I need it to go away so I can finish what I am doing!
3 votes -
Select strokes by clicking anywhere on their stroke, no just the 'path' central part.
It gets tedious really quick having to always be accurate and select the invisible central 'path' of a stroke - why not allow us to select a stoke by clicking on any part of it, of it's pixels rendered on the screen. Like Freehand by macromedia used to allow. Just add it as an option in preferences.
So if you have a Red 20px thick stroke, you can select it by clicking on any of the red stroke as rendered on screen, rather than having to slow down time and space to be super accurate and guess where that central…
3 votes -
why did you just add 3 steps to a simple process
changing line weight in illustrator was simple: you have a 1 point line, you click the down of the up and down arrows on the left. It changes to .75, then .5 etc. Easy.
Now you click the down arrow on the left and it goes blank! So I click the only arrow on the right for the list of sizes (which is a down arrow for no apparent reason) and the list starts at 1 point so I have to scroll up to see the smaller sizes. then click the one I want. why? Why would the programmers of…
3 votes -
Export for screens too slow when saving PDF multiple times
I use export for screens to export many artboards in PDF for simple vector artwork like brand assets (brandwithtagline, horizontallogo, verticallogo, symbol, brandblue, brandyellow, etc.) everytime I need to export the same file multiple times for Pantone, CMYK and RGB versions of those same artboards, but every time I export, the time it takes increases. For example: one file with 80 artboards take 0:10s to save each artboard as a separte file in Ai format, but takes 2:00s to save in PDF for first batch, then 2:50s for second batch and gets slower and…
3 votes -
ローカルに保存できない(不明なエラー)
Windows10 64bit pro
Illustrator2021(Var.25.3.1)不明なエラーでローカルに保存できません。
・何も配置していないドキュメントでも保存できない。
・ai/eps/svg/pdfどの形式でも保存できない。
・クラウドなら保存できます。・Illustratorをインストールし直しても無理。
・Illustrator2020にダウングレードしても無理。
(2021にアップグレードする前はできていた)
・環境ファイルを削除しても無理。3 votesIllustrator 製品フィードバックへのご協力ありがとうございます。
ご報告内容ですと、ローカルにドキュメントファイルが一切保存できない状況ということでしょうか?
ご確認のほどよろしくお願いいたします。
Illustrator チーム
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Custom Brushes no longer working in newset update 25.3.1
My custom brushes stopped working with the new update. When I switch between custom brushes it either does not change or changes to the incorrect brush.
I have several custom brush files that I use for my job and this is happening with all of them.
I switched Ilustrator back to the previous version, 25.2.3, and the brushes are working fine, however I would prefer to be using the most up to date version of illustrator and to not have to rebuild 5 custom brush files that each contain around 7-20 brush variations.
I am on Windows 10.
Thanks for…3 votes -
Saved swatches from previous version doesn't look the same
I've made a custom palette in an earlier version of Illustrator. Now importing these swatches into new documents the swatches and codes are vastly different - both cmyk and rgb swatches has been altered.
On reference picture - left side colors are original swatch colors, right side is the imported swatches. Also attaching the correct color codes.
What happened? How do I fix this?
MacOS Big Sur 11.4
Problem noticed in AI 25.2.33 votes -
Wake from sleep issues
Illustrator, since the update, when waking from sleep, or even just display sleep - has started to resize the main app window to about 2/3 height of the screen and then when transforming objects (any movement or rotation etc) the pasteboard flickers. The pasteboard also changes shade when shifting bewteen tools - again only after waking from sleep.
It is a brand new Mac Mini, and only affects Illustrator WITHIN the window - i.e. only the pasteboard - no menus or tools etc flicker.
Edit: I have just noticed I get same behaviour with the window resize and some flickering…
3 votes -
Illustrator fails miserably to correctly open/interpret most SVG files
Half the time when I get sent SVG files and try to open them, the result is strange error messages, and often a completely messed up result, often with elements completely missing.
I tried to attach an SVG sample, but seems this website doesnt support SVG either (and zipping didn't help). Doh. Didn't work to paste the code either.
3 votes -
Unable to activate fonts
I am unable to activate new fonts using the find more feature in AI. When I attempt to activate a font, it attempts to activate but does not complete. However, the font is indicated as active on fonts.adobe.com, yet still not available in AI.
3 votes -
Gradient along a stroke blend
When blending 2 gradient strokes (gradient along stroke) the blend orientation does not stay consistent with the 2 original strokes. I know I can get the required results with gradient within a stroke or converting outline path etc. but I need to get it to work using 'gradient along stoke' for my purposes.
3 votes -
Input Boxes turn blank when Tabbing
Input fields turn blank when tabbing between them (tab key), and do not show the current value.
Keywords:
text entry
text entries
input fields
input boxes
blank
white
bugAI version 25.3
macOS 10.17.73 votesHi,
Thanks for reporting this issue, Illustrator Team really appreciate this.
We are able to reproduce this issue and investigating this further.Kindly use below mentioned workaround meanwhile:
1)Set macOS UI to “System Preferences → General → Highlight Color to any other options in UI than Graphite”Regards
Ankit Goyal -
Explore/Learn menu error
Since the update this morning I am getting a blue speech type bubble constantly appearing, so I am unable to access my tools properly
3 votes -
When undoing in artboard naming random artboards rename.
When undoing in artboard naming random artboards rename and cannot be redone.
3 votes -
Out of GPU memory issue
Using JS to batch processing for hundreds of .ai files, Out of GPU memory warning popup. You can find the warning information in attachment.
During batch processing, each loop will close the processed image by using document.close() function.
Thanks!OS: macOS Big Sur
Illustrator: 25.2.13 votes
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