Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
987 results found
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Toplayers in layer panel flip open when opening files, even after closing them when closing the file.
Files with a lot of layers that have sublayers should keep their toplayers 'closed' to keep things orderly and manageable. Now every time I open a file, AI flips most (not all! why?) toplayers open, thereby showing all sublayers, making the layer panel a superlong list and cluttering view. I always have to start by manually closing them all again. rinse and repeat after closing the file.... There seems to be no structure as to which toplayers get flipped open and which stay closed, so it is not a pref setting it seems.
4 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Mohit Agarwal | Lead Software Engineer – Illustrator -
Layers Window Twirl Down Icon Issue
I only know of this occurring on the latest version of Adobe Illustrator CC 2017 for Windows 8.1. In the Layers Windows, there's a very slight graphical bug. A locked group within another locked group is expanded to show what it contains by pressing the sideways "V" shaped arrow to the group's left side. As expected, the arrow plays its animation of rotating into the downward "V" shape and expanding the group. However, when the locked group is compressed down again, the button to expand the group disappears and is unclickable until clicking off to another item in the Layers…
4 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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user insterface Is Very Large
user interface is very large vs photoshop
my screen resolution is 1980x10804 votes -
4 votes
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All Dialog Boxes Open Behind App
This is happening more and more, and usually when first opening the application. If some dialog box, typically a warning or something, pops up but for some reason then gets pushed behind or hidden by the main app window, there is no way to get back to it and no way for the app to function. Trying to click on ANY part of the app just gets the "no - beep", the sound that plays when you are trying to do something but something else has to happen first... like if a warning box pops up and you try to…
4 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Stop Button not Working
If I open something but I changed my mind, I see there's a stop button while it's loading, but I can click on that stop button all I want, it doesn't want to stop. What's the point of having a stop button then?
4 votes -
Bounding box is incorrectly displayed on multiple highdpi displays
When using multiple monitors with different Hi-DPI settings on Windows OS, the bounding box for the selected item is sometimes displayed incorrectly.
I work on a dual display setup: my primary monitor is a 15.6inch 4K display @ 200% DPI scaling settings, and my second monitor is 24inch 2560*1440 display @ 125% DPI scaling.
When working on a larger second monitor, the bounding box for a selected item is displayed at an incorrect position, which makes the work very difficult.4 votes -
Offset Path command is missing in Swedish and Italian version
I couldn't find the function Offset Path (Förskjuten bana) on the Swedish version of Illustrator 30.1.
I'm on MacOs Sequoia 15.7.3It is usually located at Object > Path > Offset Path (Objekt > Bana > Förskjuten bana)
Tried to reinstall illustrator.
Tried rebooting.
Tried clear preference and cache in Mac library.When we uninstalled the Swedish version and Installed an English version (North America) it showed up and is working.
3 votes -
Centre Points of all objects are visible when I reopen files
Illustrator 30.0 on Mac Ventura 13.7.8
Each time I reopen a file in which I had a mix of objects with either visible or hidden centre points, most of these are visible (at least, those of paths, guides…) and they can get in the way.
I think this started happening with the new version 30.0 (or maybe just the one before).
Here are examples of 2 similar files, one with and one without all Centre Points showing.
3 votesThe team tried to fix this in Beta 30.1.0.109. The latest one is 30.2.0.12.
If you can — please try to use Beta and see if no centers will be enabled or disabled when reopening a file. The fix won’t remove those that are already in a document, so we need to to toggle them manually in the Attributes panel.
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Artboard Width & Height inputs vanished from the top Control panel / bar
Input fields to resize artboards were removed from upper tool bar. PUT IT BACK.
Now to access the width and height you must go to the Properties panel. Why are we making extra steps? Fix this3 votes -
Home and End buttons in Find and Replace misbehave
Pressing Home and End buttons in all Find and Replace input fields should properly place the cursor at the start and the end of the text, instead of picking first and last values from the dropdown lists (like in happens in the Font Browser).
Home and End should pick the first/last items ONLY when the dropdowns are expanded!3 votes -
Recent colors cannot be drag-n-dropped in gradient stops or onto canvas
Recent colors cannot be used in gradient stops.
Seriously?
YouTube link: https://youtu.be/88qtt-O-wjE3 votes -
New Document dialog doesn’t have any fields or presets
When I try to create new project I don't see any options, or templates to begin with.
3 votes -
Garbled names in menu in Ukrainian UI language, missing commands
Version 29.8.1 Missing and replaced symbols in some commands, and commands such as shadow disappear. The program has been reinstalled
3 votesReported as fixed in the latest general release.
Please test and check if it works as expected for you, and comment back if it still lingers.
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Cursor stays invisible after exiting Presentation mode
How to reproduce:
Create a multiple artboard document.
Enter presentation mode.
Do not move the mouse.
Use the left and right arrow keys to view all the art boards.
Note that windows will make the mouse cursor invisible since you are not using it.
Press ESC to return to normal viewing/editing mode.
Now the mouse cursor is invisible.Work around: If you go back to presentation mode and wiggle the mouse and press ESC while the mouse is visible then the mouse will be visible in normal screen mode.
3 votes -
3 votes
この問題は、Windows 11 の 5 月の月例リリースにより発生しました。
この問題に関する報告は、現在寄せられておりません。
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Contextual Task Bar and Help Bar don’t have hotkeys and these can’t be assigned
When I check Keyboard Shortcuts, Menu Commands, Window, I can find Control, Properties... but not Contextual Task Bar or Help Bar. So we can’t assign hotkeys for these and call these from keyboard when needed.
Seems like someone forgot to include these slots for customization. Please expose these.3 votes -
Advanced Options Missing in Recolor Artwork Panel with UI Scaling
Bug Description:
When the UI is scaled up , the advanced options in the "Recolor Artwork" panel become inaccessible. This happens because the panel becomes too large, causing the advanced options at the bottom to be cut off. Additionally, the absence of a scroll bar prevents users from navigating to the hidden section.Steps to Reproduce:
Open Adobe software (e.g., Illustrator).
Access the "Recolor Artwork" feature.
Use the software on a high UI scaling factor.
Notice that the advanced options at the bottom of the panel are not displayed and cannot be accessed due to the missing scroll bar.
Expected…
3 votes -
フォントの検索と置換パネルで表示用に埋め込まれたフォントをアクティベート出来ない
macOS14.7.2/27inch iMac/i5/32GB/1TB
Illustrator ver.29.3再現手順
1.新規ドキュメントを開き任意のテキストを入力しフォント（AdobeFontsより導入したもの）を指定する。
2.「ファイルプレビュー用に許可されたフォントを埋め込む」チェックボックスをONにして保存して閉じる。
3.指定したフォントをアンインストールする。
4.先のドキュメントをIllustratorで開く。
5.最初に表示される「環境に無いフォント」のパネルを閉じる。
6.メニュー「書式→フォントの検索と置換...」を選択肢「フォントの検索と置換」パネルを開く。
7.表示用に埋め込まれたフォントは追加のチェックボックスがグレーアウトしてチェックできない。期待する結果
表示用に埋め込まれたフォントであってもフォントの検索と置換パネル上でAdobeFontsからアクティベートできる。実際の結果
表示用に埋め込まれたフォントが検索と置換パネル上でAdobeFontsからアクティベートできない。※表示用に埋め込まれたフォントであるということを明示的に表示するべきかもしれません。
Translated:
Step to Reproduce
1. Open a new document, type in any text and specify a font (activated from Adobe Fonts).
2. Check the "Embed permitted fonts for file preview" checkbox, save and close the file.
3. Uninstall the specified fonts.
4. Open the previous document in Illustrator.
5. Close the "Missing Fonts" dialog that appears first.
6. Select the menu item "Type > Find/Replace Fonts...".
7. The additional checkboxes for fonts embedded for display are grayed out and cannot be checked.Expected…
3 votes -
Make pressing Escape close Color modal dropdowns for Fill and Stroke in all panels
If we open Character panel, unfold any dropdown in it and press Escape — this dropdown closes back.
If we click underlined Stroke or Opacity in Properties, pressing Escape does the same.
But if we click Fill or Stroke button in any panel (Control, Properties, Appearance), to get the Swatches/Mixer/Gradient/Generate dropdown... Escape does nothing.
It should close this dropdown, as it does for everything else in Ai.3 votes
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