Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8075 results found
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Horizontal scroll doesn't work
When I try to use 2 fingers on my trackpad (MSI GS65 Stealth) to scroll horizontally it brings up my media controls instead. I have a gesture for 3 fingers set to adjust volume and that works fine but for some reason it 2 finger horz scroll just brings up the media adjustments again.
1 vote -
CMYK colours are shown wrong
macOs Big Sur 11.3.1
adobe illustrator 25.3.1 (desktop)I've been working on a CMYK document and the colours don't look like the colours from CMYK palette. How can I fix this?
1 vote -
Selection Tool Stops Functioning
The selection tool stops functioning when Illustrator has been open for a while. It will work as expected and then it will stop functioning, either not allowing me to select an object or group at all, or it will allow the select but then nothing happens when you try to click on a corner of an object to either move it or resize it. Opening and closing the file does no good. I have to close Illustrator and re-open it and the tool will start functioning again. It seems like a memory issue.
1 vote -
OS 14.4.1 Printer Page Size Features Lost
I just updated to Mac OS 14.4.1 on a Mac mini (M1 2020) and now most of the paper size options in the Adobe printer dialogue box are gone. In any non-Adobe app, all 58 paper sizes are still available. In Adobe apps, there are only 14 paper size choices — all of the borderless choices are gone as well as some other, more obscure paper sizes. I've restarted, reloaded the printer driver and it's not made a difference. Looks like OS 14.4.1 messed up something that only affects Adobe products.
1 vote -
Crash when changing stroke options such as arrowheads or profile.
Using Mac OS Sonoma, M1 MacBook Pro. Have tried restarting both Illustrator and my computer and the issue persists. Happens consistently every time I try the above options.
1 vote -
Mockup (Beta) in Illustrator not working due to PARM error
I am trying to use the Mockup (Beta) tool, and every time i get the "the operation cannot complete because of an unknown error [PARM]" message and the action cancels.
I'm attempting to mockup using a compound path and a png. I've updated and reinstalled both the app and the mockup installer. I've also tried using the newest and previous versions of Illustrator. I've also removed my preferences and still no luck.
Any ideas? I've used Mockup on this computer multiple times without error.
1 vote -
Graph styling does not survive round-trip save to cloud
When I save a document locally containing a styled graph the graph styling sticks after updating the data. If the same file is saved to the cloud as an .AIC file when I update the data the styling is lost. Saving this file locally does not fix the issue – all styling has to be re-applied. This means I cannot use the cloud to keep template copies of my graph designs for future use.
1 vote -
Fix the error "The operation cannot complete because of an unknown error. (PARM)" when importing JPG files
You need to Fix the error "The operation cannot complete because of an unknown error. (PARM)" when importing JPG files
JPEG files work fine but not JPGs
1 vote -
Effect > Path> Outline Stroke only works if applied to an entire object, not to a stroke
Sometimes when I am making a complex Appearance stack I want to start with a basic stroke, outline it, and do more stuff to it, but I cannot, because this only applies to the entire object. Please fix this. It's annoying.
1 vote -
AI & C4D launched together make Mac Sonoma freeze
Whenever AI 28.4.1 and Cinema 4D 2024.3.2 are open at the same time MacOS freezes and reboots. Has happened at least a dozen times. Apple M2 Max Sonoma 14.4.1.
1 vote -
Symbol Sprayer
I'm using Illustrator 28.2. Since I've been using this version, the symbol sprayer is acting odd. No matter what size diameter I select, it always sprays a tiny symbol that I have to enlarge. Not that big of a deal, except, most of the time it sprays multiple symbols and I don't know this until I enlarge it. Anyone else experiencing this?
1 vote -
Any document created using Film & Video document profile gets a second 14400×14400 artboard
When creating a new document in the HDV/HDTV 1080 or other Film and Video-related workspaces, the artboard is initially created with the correct size. However, as soon as you add any object to this workspace outside of the borders of the artboard, a new artboard is automatically generated, and it is massive. This forces the user to manually remove the second artboard, which is unnecessary.
1 voteThe second artboard is not a bug, but a specifically designed behavior for later import to AfterEffects. It gives AE enough room to avoid clipping of the layer content to the main artboard size (basically a dummy for a pasteboard).
Here is a quote from The Adobe Illustrator WOW! Book (found here: https://graphicdesign.stackexchange.com/questions/146842/huge-unwanted-artboard-created-by-default-in-adobe-illustrator-cc-2020):
Тo create a composition to import into After Effects, use the Video & Film Document Profile (Film & Video in CC). This creates two artboards — one large artboard that serves as a "scratch" area for objects used later in AE, and one sized for your chosen video format.
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Can't drag objects after creating text objects
V. 28.4.1. As soon as I create any text object, dragging objects is imposible, Illustrator won't let me move anything. Everything seems fine, until I create a text Objects, then moving anything is simply imposible. Restarting doesn't seem to work.
1 vote -
Illustrator 2024 resets most Preferences on restart
The issue with Preferences not saving is back. I have this problem with the 20243 version. How hard is it to fix this? It's SUPER annoying to have to change all of my preferences on a program I use daily.
EVERY time I restart illustrator, I loose all preferences except hot keys (thank god). I lose unchecking the real time drawing (because that's annoying), I lose units, I lose like most of what I set up. It's awful.
1 vote -
Recovery file missing regardless of auto save feature turned on
The Auto save feature is on but I dont have any version of the file autosaved even after 6 to 8 hours of working on the file.
1 vote -
Pen Table Huion 420 Bug on Illustrator (But Working on Photoshop)
Only in Illustrator when i use my Pen, it only make straight Lines.
1 vote -
EXPORTAR PARA TELAS COM DEFEITO
O Illustrator 28.3 não está EXPORTANDO PARA TELAS todos os selecionados, apenas a primeira tela, da segunda em diante o arquivo vem com 0kb sem imagem. Preciso que me ajudem, pq trabalho exportando muitos arquivos de uma vez todos os dias. Fico tendo que dar print ou criando um arquivo novo apenas para uma tela pra ai conseguir exportar. horrivel. Eu exporto mais de 10 telas em um arquivo. Preciso de ajuda
1 vote -
Popups in the Appearance palette often lock up Illustrator.
Lately whenever I summon a popup in the Appearance palette, I will often find that Illustrator locks up with a spinning rainbow pinwheel. I have waited a while for it to return and it never does; I now consider this a cue to restart Illustrator and hope I saved recently, or that I got lucky with the crash recovery.
The two popups I get it with more often are the stroke/fill color, and the stroke. I've included screenshots of both to make it more obvious where to fool around. Next time this happens I'll come provide a file that does…
1 vote -
按住“H”键，点击鼠标左键，点击后按住停留几秒再松开，抓手工具里会显示缩放图标
按住“H”键，点击鼠标左键，点击后按住停留几秒再松开，抓手工具里会显示缩放图标，有的时候会从抓手工具转为缩放工具（不定期出现）
1 vote -
Illustrator 28.3 shuts down on my macbook pro macOS 14.4 when trying to use 3d
I'm using a MacBook Pro with the M2 chip and just upgraded to Sonoma 14.4. I also updated Illustrator to 28.3. Up until then, I had no issues using 3D Effects. Now if I attempt to use 3D effects, Illustrator will shut down. A window pops up saying it shuts down for unknown reasons, and it gives me three choices: Restart, report, or ignore.
1 vote
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