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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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1117 results found

  1. 中間色のあるグラデーションのあるPDFが正しく読み込めず色情報が消えてしまいます

    中間色がなければ正しく読み込めます。
    問題のPDFはインデザイン等で長方形を設定し塗りのグラデーションで中間色を設定すれば作成でき、PDFにエクスポートできます。
    編集をしたいので、"配置(Place)"以外の方法で解決したいです。

    4 votes

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    Under Review  ·  PCM Maro responded

    t.takizawa 様、


    追加情報をありがとうございました。

    InDesign でグラデーションバーの100%の位置にカラーストップがセットされていない場合に、Illustrator で PDF を開いた時にグラデーションのカラーが消えてしまうようです。

    今後、開発に進捗がありましたら、こちらでご報告いたします。

    よろしくお願いいたします。

    Illustrator チーム

  2. 2021,2022でpdf書き出し時に圧縮した画像に線出る

    macOS MojaveからMonterey
    Mac Pro Late2013
    Illustrator 2021(25.4.3) 、2022(26.0.2)

    1,Photoshopレイヤーで背景がない状態(背景を複製して元の背景を削除した状態)の画像をレイヤーがいきる保存形式(psd,tiff等)で保存。
    2,Illustratorに配置し(マスクはせず角版で。また、書き出しで圧縮が働くように画像は50%ぐらいに縮小)pdf書き出しをする。
    3,書き出し設定で圧縮とする。(プリセット[PDF/X-4:2008(日本)]でも可)
    4,Acrobatで書き出したPDFを確認すると画像の左右どちらかに線が発生する。
    5、印刷にも反映される。

    4 votes

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  3. No eps thumbnail preview

    My default is Illustrator but yet I can't see the file thumbnail preview.
    Even when I press spacebar there is still no preview.

    4 votes

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  4. 4 votes

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  5. Copy/paste SVG missing closing > bracket

    Illustrator 25.3.1 64 bit Windows 10 v21H1

    Copy/Paste in this version is now missing ending ">" closing bracket noticeably when pasting as svg directly into text based editor such as vscode or notepad.

    Example:
    <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 432 432"><rect width="432" height="432"/></svg

    *note the missing greater than closing bracket. This has to be added manually on every copy/paste to editor.

    4 votes

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  6. Illustrator fills trash with "Recovered files"

    Illustrator 2021 on OS X Mojave keeps filling my trash with "Recovered files". So what's going on with it? I don't know what the issue might be as there is no crash or something else. It seems like a bug from Illustrator.

    4 votes

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  7. Partially read the file disappears with legacy format

    In Illustrator 25.2.3, myself, my client, his colleague, and their client, all run into a nasty bug where some ai files will not open.

    The dialog saying Illustrator could only partially read the file will appear and the file can't be recovered properly. Sometimes the file(s) can be opened on a second attempt, but, we have found that only by saving the files in Legacy format, will this bug disappear and the files are usable once again.

    4 votes

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  8. Export for screens

    I just realised that "Asset Export" doesn't retain the CMYK colour mode. This is a huge problem. All the time I've been exporting the PDF's from my CMYK working colour mode, only to discover that my PDF's have been converted to RGB instead. Why one earth do you do this?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Curse you Adobe!!

    If you don't include the ability to export files as CMYK from Asset Export, then make the darn PDF, JPG, and SVG easier to export!!!!!!!!!

    Why the heck do you have to make things so **** difficult for your users?! I don't understand you!!!!!

    4 votes

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  9. Export For Screens rememebers destination location (like 24.1.3 and earlier)

    EXPORT FOR SCREENS: In Version 24.2 onwards, Illustrator exports the file to the same folder as the source AI file.

    If I change the destination location, it reverts back to the same folder as the source when I reload Illustrator. Before this version, it would remember the destination location. I like to keep a separate folder for all exports, separate from my AI files.

    4 votes

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  10. Export resolution

    There is an inconsistency between illustrator and the rest of the world (Photoshop / Bridge / Finder) regarding export resolutions.
    When one exports a 100px board on Ai set at 300ppi the file info shows 422 x 422 i.e. 100 * 300 / 72 on Ps an export will show as 100 X 100 which makes sense and that’s how other programs view it.

    4 votes

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  11. Save for Web locks and unresponsive

    I've been encountering this issue for a while now.

    Whenever I save for web and need to size up an image or the image is not done loading and I click save but then close the box, everything freezes and there's nothing to do, but to force quit.

    I've attached a video of the issue

    4 votes

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  12. Exporting to PNG with smaller dimensions than artboard creates blurry edges

    If you have an artboard, let say sized at 160x160px, and export down to 1/10th the size (e.g., 16x16px) the export will be blurred on both the Y and X-axis in Illustrator version 24.

    I have attempted to uninstall Adobe (both with and without my preferences), I have attempted to change the the PPI/DPI settings as well. Nothing seemed to fix this.

    The only workaround I can find currently is to reinstall version 23, which will soon be removed from the creative cloud.

    4 votes

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  13. Save As and Save

    I open an existing file, make edits and either Save As or Save (ctrl+s). A dialog box says the file couldn't be saved because of various possible reasons which none of are true. I immediately try to Save As or Save (ctrl+s) after closing the dialog and the save is successful. This happens 99% of the time since 24.0.1 (possibly sooner).

    4 votes

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  14. Saving to iCloud Drive creates multiple versions of the same file.

    Saved a file to a folder on iCloud Drive (on the Desktop with iCloud Drive Desktop & Document Sync enabled). The file is still open in Illustrator, yet there are 3 versions of the file in the folder.

    What I am assuming is happening is that the file is being taken off of the desktop and saved to the cloud, but then Illustrator is rewriting the file because it can't see the original file. This hasn't happened before with Illustrator until the 2020 updates and I've saved all my files to iCloud Drive folders since it became a thing.

    I…

    4 votes

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  15. "Save As" dialog box not focused

    OSX Catalina 10.15; Illustrator 24.0.1 with Creative Cloud 5.0.0.354
    Safari, Mail, and Notes open in background

    Sometimes after using CMD+SHIFT+S to open Save As dialog, the dialog box will not be focused; filename will not be highlighted; TAB will not cycle through input fields; ESC will not close dialog box. Clicking somewhere on the box is the only way I've found to make it responsive as normal. After doing so, I can close the dialog with ESC; re-entering the keyboard shortcut afterwards tends to result in expected behavior, but sometimes the problem repeats. The keyboard shortcut should immediately open the…

    4 votes

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  16. Cant save my files

    Illu wont let me save my files, even though the size is not even that large. I tried restarting my mac and quitting the application a couple times, but still doesnt seem to work.

    4 votes

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  17. Unable to export asset

    I am unable to collect and export an asset as I used to in the previous version of Illustrator. Please see the attached screen shot. I select the group in the layers panel, then I click on Object > Collect For Export > As Single Asset, then I choose 600dpi or 300dpi and I get the pop up error in the attached screenshot. Previously, I was able to do this successfully without issue.

    4 votes

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  18. Illistrator 2020 saving issues

    Every time I try to save a file
    The file does not save, fails to save it completely (not all changes are saved) or it simply deletes the .ai, even when it was previously saved. Each time I save it creates a hidden file.

    I have an iMac wit catalina version 10.15.1
    (Retina 5K, 27-inch, 2017)
    3.8 GHz Quad-Core Intel Core i5
    32 ram
    Radeon Pro 580 8 GB

    4 votes

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  19. crash cc2020 24.0 when export rasterized file with spot colors

    Dear Sir. Madam,
    when I export psd file after rasterized CMYK plus SpotColor illustrator CC20 24.0 crash.
    please contact me for further information
    thank you
    Best Regards

    4 votes

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    I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  20. Can't save illustration .278

    Cannot save any file, whether it is .ai or any other format. cannot export any format either. Keep getting error that says "Can't save the illustration. .278"

    4 votes

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