Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8170 results found
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Screen bug
Hi there!
I recently bought a monitor Dell 27" P2719H and the status bar doesn't appear in the right place as you can see in the attached picture, but on the Dell G3 notebook screen, the status bar works properly.Operating system - Win 10 Pro 64 bits
Illustrator Version - 25.4.1 64 bits
Monitor - Dell 27" P2719H
Notebook - Dell G3 15 3500 (Core i7-10750H, RTX 2060, RAM 16GB, 64 bits)1 vote -
illustrator freezes when moving object, task that was not a problem before oct 21 update.
Since last update, I have a problem moving some object in illustrator without it to freeze, making impossible to work. only workaround is to disable GPU acceleration, witch I don't like since I use scrubby zoom all the time now, and the experience is not as smooth.
I made driver update to my graphic card (Nvidia Quadro P2000) everything is up to date.
Please hurry... I consider uninstalling latest update so I can work more efficiently
1 vote -
Action Does not saving the SPOT Color attribute
Action Does not saving the SPOT Color attribute.
WHY IT IMPORTANT?
All screen printing industry works with same Predefined spot colors, some of them isn’t exist in Pantone solid colors palette (like a White, and a Base) some exist, like a Black, but much more simple to make a custom spot Black color - when you make a color separation and printing films with HOST SEPARATION option on
So for speed up the process - I’ve decided to make a small & simple action, which will create three predefined custom spot colors: Spot White, Base, and Spot Black. In the…
3 votes -
Aligning a group of objects to an artboard
A bug in Align to Artboard. If I align a group of objects to Horizontal Align Center (to artboard), it's okay. But if the next click is Vertical Align Center (to artboard), all the objects of the group are aligned, not the group, but the seperate objects.
A workaround is to click somewhere else, and then click the Vertical Align Center. But it looks like a bug to me.
2 votes -
Eyedropper picks up the wrong values when sampling a filled clipping mask
I am using Mac OS 10.15.7 and am able to consistently reproduce this bug in both AI CC 2021 but as far back as AI CS5 running in Mac OS 10.6.8
When a fill is applied to a clipping mask, the eye dropper will pick up incorrect CMYK/RGB values. This is especially problematic when a pure black is replaced by a 4 color process build in the printing industry.
I would expect to eye drop the exact values applied to the object I've clicked on.
8 votesHooray, this issue has been fixed in the latest Beta release 29.6.51. Color now gets picked correctly from filled clipping masks now. Please try it and comment back.
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Color changed automatically
Posts screenshots of saved files every 3 days. It is a clipboard without any additional work. The color automatically darkens slightly. An ever-increasing problem is causing major problems with our schedules. Please come up with a way to solve it.
2 votes -
Artboards with the same number / missing number
In the artboards menu, two have the same number, and so one cannot access or export one of those two artboards (see the attached photo, with two artboards labeled "9")
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Screenshot%202026-01-23%20at%2015.52.56.png 48 KB -
Screenshot%202025-12-30%20at%204.43.36%E2%80%AFPM.png 92 KB -
Screenshot%202025-12-30%20at%204.40.58%E2%80%AFPM.png 408 KB -
Screenshot%202025-12-30%20at%204.40.25%E2%80%AFPM.png 229 KB -
%E5%90%8D%E7%A7%B0%E6%9C%AA%E8%A8%AD%E5%AE%9A%201.png 12 KB -
Captura%20de%20Tela%202025-11-18%20a%CC%80s%2014.40.22.png 473 KB -
Screenshot%202025-11-16%20at%208.54.27%E2%80%AFPM.png 44 KB -
Screenshot%202025-10-29%20102345.png 9 KB -
Captura%20de%20pantalla%202025-09-18%20a%20la(s)%202.44.41%E2%80%AFp.m..png 980 KB -
Captura%20de%20pantalla%202025-09-18%20a%20la(s)%202.44.36%E2%80%AFp.m..png 256 KB -
Screenshot%202025-09-10%20at%2020.26.01.png 18 KB -
Screenshot%202025-08-27%20at%209.06.57%E2%80%AFAM.png 12 KB -
Screenshot%202025-07-31%20at%204.09.06%E2%80%AFPM.png 48 KB -
erro.png 14 KB -
Screenshot 2025-04-16 at 2.32.56 PM.png 40 KB -
Illustrator Artboard NIGHTMARE.jpg 207 KB -
Screenshot 2025-03-05 at 2.06.43 PM.png 4823 KB -
Screenshot 2025-03-05 at 2.06.13 PM.png 50 KB -
Screenshot 2024-10-01 at 1.22.49 PM.png 8 KB -
2024-09-13_144336.png 14 KB -
Снимок экрана 2024-07-08 в 12.21.39.png 78 KB -
Screenshot 2024-06-12 at 17.23.16.png 8 KB -
Screenshot 2024-06-12 at 17.22.59.png 8 KB -
Screenshot 2024-06-12 at 17.23.09.png 9 KB -
Screenshot 2024-06-12 at 17.22.48.png 32 KB -
bug.png 77 KB -
artboard missing no.png 171 KB -
微信图片_20231207092115.png 207 KB -
Screenshot 2023-12-05 at 8.24.06 PM.png 24 KB -
Screenshot 2023-12-05 alle 11.09.01.jpg 121 KB -
Screen Shot 2023-11-07 at 10.56.59 AM.png 39 KB -
WX20231024-172247@2x.png 153 KB -
Illustrator_yOBuQ36FzV.png 9 KB -
Screen Shot 2023-07-12 at 11.45.29.png 26 KB -
Screenshot 2023-07-10 at 4.59.28 PM.png 20 KB -
スクリーンショット 2023-06-29 15.37.47.png 43 KB -
Screenshot 2023-06-22 124403.png 409 KB -
Screen Shot 2023-05-25 at 10.01.07.png 132 KB -
Screenshot 2023-05-15 at 11.26.46 AM.png 227 KB -
AutomaticNumberingArtboards.png 78 KB -
Screen Recording 2023-04-29 at 10.33.43 AM.mov 28577 KB -
Screen Shot 2023-04-29 at 10.19.07 AM.png 308 KB -
Screen Shot 2023-04-29 at 10.18.48 AM.png 81 KB -
Screenshot 2023-04-03 alle 16.23.00.png 123 KB -
Screenshot 2023-01-13 at 16.31.39.png 1178 KB -
Schermafbeelding 2022-12-15 om 22.10.01.png 44 KB -
Capture d’écran 2022-12-04 à 13.34.34.png 93 KB -
Screen Shot 2022-08-31 at 6.40.56 pm.png 40 KB -
Capture.jpg 432 KB -
截屏2022-07-18 17.56.32.png 1010 KB -
illust.png 979 KB -
prancheta duplicada22.png 173 KB -
スクリーンショット 2021-11-12 130021.jpg 77 KB -
スクリーンショット 2021-11-12 150754.jpg 67 KB -
WX20210623-111018@2x.png 14 KB -
Screen Shot 2021-06-03 at 7.08.46 pm.png 30 KB -
Screen Shot 2021-05-26 at 7.27.03 PM.png 78 KB -
Screenshot 2021-03-02 191209.png 245 KB -
Screenshot 2021-03-02 191209.png 245 KB -
Screenshot_2.png 7 KB -
Artboard Bug.png 516 KB -
Screen Shot 2020-12-07 at 8.02.55 am.png 50 KB -
Captura de ecrã 2020-11-20 150253.png 4 KB -
Screen Shot 2020-11-09 at 1.59.27 PM.png 18 KB -
Screen Shot 2020-09-04 at 10.12.38 AM.png 275 KB -
Screen Shot 2020-07-02 at 17.30.26.png 82 KB -
Screen Shot 2020-05-17 at 5.04.04 PM.png 18 KB -
Screen Shot 2020-04-15 at 12.23.26 AM.jpg 34 KB -
Screen Shot 2563-01-14 at 14.26.55.png 125 KB -
artboard glitch.jpg 77 KB -
Untitled.png 23 KB -
Screen Shot 2019-05-07 at 10.52.33 AM.png 10 KB -
Screen Shot 2019-04-23 at 4.32.46 PM.png 4072 KB -
Screen Shot 2019-04-23 at 4.31.56 PM.png 96 KB -
Screen Shot 2019-04-23 at 4.30.59 PM.png 95 KB -
Screenshot 2019-03-11 at 9.52.43 PM.png 110 KB -
AI_ArtboardBug.jpg 66 KB -
Artboards.jpg 116 KB -
Screen Shot 2018-08-24 at 12.00.01.png 14 KB -
Screen_Shot_2018-06-12_at_5.00.05_PM.png 61 KB -
2018-06-10_at_17-13-21.mp4 1055 KB -
page-number.png 201 KB -
Screen_Shot_2018-02-01_at_11.57.25.png 18 KB -
AI-Artboards.png 16 KB -
Screen_Shot_2018-01-19_at_2.15.50_PM.png 151 KB -
Screen_Shot_2018-01-02_at_14.53.33.pdf 158 KB -
Screen_Shot_2018-01-02_at_14.53.33.pdf 158 KB -
Screenshot_(2).png 16 KB -
ILLUSTRATOR_ARTBOARD_BUG.jpg 750 KB -
2017-10-25_2338.png 34 KB
222 votes -
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Clicking an object force drags it wherever my mouse goes
Anytime I click on an object in Illustrator 25.2 it "sticks" to my cursor. If i'm using my mouse (a Logitech MX Master), it sticks for about 1 second, and drops the object wherever my cursor is positioned. If I use my Macbook's trackpad, it stays stuck until I click again.
This has made Illustrator completely unusable in every way, and I rely on it for my career. I have no idea what to do, please help me!
4 votes -
配置画像のリンク切れ
macOS Big Sur ver.11.5.2 Illustrator ver.25.3.1 M1Universal
intele MacでパッケージをしたデータをIllustrator ver.25.3.1 M1Universalで開くと画像のリンクが全て外れます。
またリンクフォルダから1つ配置し直すと本来は全て自動的に読み込み再リンクされますが、これもされず全画像リンク処理をしなければなりません。
改善策をおしえてください。3 votes -
Can't open the illustration. The file is locked or in use
We are getting an error message when we are loading our .aip file on Adobe Illustrator that says: "Can't open the illustration. The file is locked or in use." ID:-54
Approaches (we followed to resolve this issue) :
Uninstalled and reinstalled AI several times.
We have checked the OS dependencies and verified with latest OS as compatible with AI.
We have created plugins again and tried to load same in illustrator but problem remain same.
We have rechecked and updates some build configuration but same issue again.
We have verified the path of output folder and checked with via doing…1 vote -
Menus aren't opening, or opening and closing fast. Isn't possible click and anything.
On opening screen, it's not open Preferences menu or choose any options at document presets. The tab open and closes very fast.
It's not access swatches, write the name of the file, access export menus, nothing.This problem started at version 22. Seem corrected, but the issue back after some minutes or hours of use. It's totally random.
See videos below. Since september 2021.
The issue is happening with other people at Adobe Community forum.
1 vote -
Exporting file with white text saves as black (bug)
Saving/exporting file with white text converts it to black text.
1 vote -
Paused tutorial video, can't play again
Trying to use tutorials to learn Illustrator. Pausing video to try things within the program results in me being unable to press play to continue the video. This requires me to restart my computer if I want to watch the video again.
1 vote -
テキスト入力カーソルが消える
[境界線を非表示]にするとテキスト入力時に表示されるはずのカーソルまで消えてしまう。
1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた現象ですが、再現できませんでした。
お手数ですが、以下の内容を詳しく記載してください。
- お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
- 問題が発生したときに実行していた手順
- [必要に応じて] Illustrator ファイルまたはビデオをアップロードしてください。
なお、テキスト入力キャレットにつきましては、マウスカーソルを動かすと、高速点滅するという以下の問題が確認されていますので、ご参照ください。
よろしくお願いいたします。
Illustrator チーム
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The GPU preview renderer glitches out on distortion meshes when the canvas is rotated.
See title, really. It might just be on distortion meshes inside of clipping masks; that's where I found it and I didn't bother checking for any further details.
1 vote -
Voreinstellung Einheit Allgemein Millimeter wird nicht gespeichert
Beim Schließen von AI sollte die Voreinstellung Einheit-Allgemein-Millimeter sowie alle anderen Voreinstellungen gespeichert werden. Das ist leider nicht der Fall.
Meine Systemangaben:
Windows 10, AI Version 25.2Wenn ich die voreingestellte Allgemeine Einheit von punkt auf Millimeter ändere, dann die geöffnete Datei speichere, AI schließe, wieder öffne und irgendeine Datei öffne, oder auch AI durch den Aufruf einer Datei oder der vorher geöffneten Datei öffne, ist die Allgemeine Einheit wieder auf dem voreingestellten Wert "Punkt".
Ich erwarte mir, daß der Wert dann Millimeter ist, weil ich ja die Voreinstellungen geändert habe.
Freundliche Grüße
Wolfgang Busch, Mayer & Co GmbH, Salzburg,…1 vote -
新しいmac book proでDNP 秀英角ゴシック金 Stdがアクティベートされません
新しいmac book proでDNP 秀英角ゴシック金 Stdがアクティベートされません、直していただきたいです。
1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた「DNP 秀英角ゴシック金 Std」フォントがアクティベートされないという現象は、Illustrator の文字パネルでのアクティベート操作では再現しませんでした。
ご使用の Illustrator と Creative Cloud デスクトップアプリケーションが最新版でも問題が発生する場合は、お手数ですが、カスタマーサポートにお問い合わせください。
よろしくお願いいたします。
Illustrator チーム
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Random movement in text layers
After saving and exiting Illustrator (26.0.1) on Mac OS Monterey (happened on Big Sur as well) when I open the file later the text layer have moved randomly. While not a repeatable bug, it does happen more than 50% of the time.
1 vote -
Cannot delete or merge duplicate colors
My Swatches palette has multiple colors of the same name and formula. When I try to merge them, they don't merge.
4 votes -
Text disappearing when outlined
When outlining text in Illustrator, some of the text is disappearing, as though under a clipping mask, The text outlines are present but the text is not visible.
Turning the fill to overprint stops this happening, but I can't overprint white text....I have tried on a brand new file, so there are no formatting issues. The typeface is irrelevant it happens on all types .otf or .ttf...
Illustrator 25.4.1 on Windows 10 pro 21H1, Build 19043.1165
2 votes
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