8259 results found

1. Unable to Export as PDF using Export for screens

   Unable to export as PDF using Export for screens.

   I am trying to export for screens both JPG and PDF.
   JPG is working as always but the problem is the PDF. \
   I cannot even save one single vector rectangle.

   FYI, I am using MacBook Air M1.
   It worked before.

   What is wrong? cannot work now.
   Help please.

   Thanks

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   3 votes

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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2. 書き出し設定からjpgを書き出した時。

   書き出し形式からjpgを書き出した際，裁ち落とし設定を入れていてもアートボードの大きさで書き出されてしまいました。2020では通常の書き出しができたので，2021のみのバグのようです。

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  PCM Maro responded

   Illustrator 製品版フィードバックへのご協力ありがとうございます。

   最新バージョン「v26.2.1」でも検証いたしました。

   書き出しダイアログで「アートボードごとに作成」オプションを有効にすることで、裁ち落としを含めたサイズで書き出されますので、ご確認ください。

   問題があるようでしたら、ご報告ください。

   よろしくお願いいたします。

   Illustrator チーム

3. Cant save ai file with my Mac m1 chip

   It's not saving any new file. My Ai is updated.

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. Lightbulb speechbox is stuck.

   I just updated my Ai. Upon entering to use it it, the blue Lightbulb help button speech box won't go away. It covers up the properties, layers and library tabs, inhibiting me from finishing my work. I've done everything I can and I need it to go away so I can finish what I am doing!

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   2 comments  ·  Other...  ·  Delete…  ·  Admin →
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5. Dark Mode on macOS makes text in input fields white and invisible

   In macOS dark mode, the parameters is all white when you choose them.

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   4 votes

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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6. Blue is now purple

   When selecting a vibrant blue with the color-picker it shows it correctly and when it is applied it looks purple. (the color's HEX is correct though)

   This also happens when I drag&drop an image that has vibrant blue colors in it.

   Any ideas why this is happening?

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   6 votes

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   6 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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7. Export Selection, Assets Panel not saving as before

   Prior to 25.4.1 I would highlight objects, Export Selection, Assets Tab, select the image, give it a filename, specify the export folder location (same every time), scale the image as 1.2x, put a suffix as @1.2, format = PNG 8 and the Export. Previously in Mac OS 10.15.7 (Catalina) the exported file when selected in Finder would show Dimensions, Resolution, and Color Space in the file details preview. This is no longer the case. Also, when I upload the file to Shopify the image doesn't display properly (should show as a thumbnail but now shows full size on the website. I don't understand what has changed as I do the same routine as before when I do this.

   Prior to 25.4.1 I would highlight objects, Export Selection, Assets Tab, select the image, give it a filename, specify the export folder location (same every time), scale the image as 1.2x, put a suffix as @1.2, format = PNG 8 and the Export. Previously in Mac OS 10.15.7 (Catalina) the exported file when selected in Finder would show Dimensions, Resolution, and Color Space in the file details preview. This is no longer the case. Also, when I upload the file to Shopify the image doesn't display properly (should show as a thumbnail but now shows full size on the website.… more

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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8. Separations preview

   Mac OS 10.15.7 Ai 25.4.1 When an item is selected i get blue bezier points, but when i turn separations preview on it turns light grey and makes it difficult to move also the selection marquee disappears. In some files this happens all the time even with out the separations preview on. Thanks

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   1 comment  ·  Actions  ·  Delete…  ·  Admin →
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9. Shear dialog forgets the value

   While rotating objects keeps the value of the angle in the dialogue box, bending (shearing) immediately forgets the value. A bug?

   Während beim Drehen von Objekten der Wert des Winkels im Dialogfeld erhalten bleibt, vergisst das Verbiegen den Wert sofort wieder. Ein Bug?

   See screenshort in German:

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   2 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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10. Mac OS Save As file name highlight bug

    Productivity killing bug in Illustrator 25.2.3, but not Photoshop 22.3.1!:

    Mac OS (Catalina, currently) Save As dialog box highlights the entire file name, including the extension, which has been a bug the past several versions. For over a decade, Save As would not include the extension in the highlight, so one could tap the arrow key once to the end of the file name to change it, to increment a version number for example. This bug has been a huge stumbling block in my productivity.

    Also, in Illustrator, the sometimes Save As does not highlight the file name at all AND the escape key does not dismiss the dialog box. Double bug!

    Here are screen shots of the errors, with Photoshop doing the correct behavior and being the winner:

    Productivity killing bug in Illustrator 25.2.3, but not Photoshop 22.3.1!:

    Mac OS (Catalina, currently) Save As dialog box highlights the entire file name, including the extension, which has been a bug the past several versions. For over a decade, Save As would not include the extension in the highlight, so one could tap the arrow key once to the end of the file name to change it, to increment a version number for example. This bug has been a huge stumbling block in my productivity.

    Also, in Illustrator, the sometimes Save As does not highlight the file name at all… more

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    3 votes

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    5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi All ,
    Thanks for reporting the issue . The issue has been fixed in 12.1 Monetary OS .
    Regards,

    Ankit Goyal
    Illustrator team

11. Illustrator Background Flickering

    Hey all.... I'm getting a very annoying flickering background in illustrator CC 25.2.3 as I roll the cursor around.

    It stops when I turn off GPU performance but I'd ideally like to have the best performing Ai as possible...other wise what's the point ey?

    MBP spec:

    10.15.7

    MacBook Pro (16-inch, 2019)
    2.3 GHz 8-Core Intel Core i9
    64 GB 2667 MHz DDR4

    AMD Radeon Pro 5500M 8 GB
    Intel UHD Graphics 630 1536 MB

    Very Annoying as this MBP is brand new

    Anyone had the same thing?

    5 votes

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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12. 文字パレットのサイズ変更がうまくいかない。

    24.3にアップデートました。
    クリックでサ文字イズを変更していると、途中でおかしな数字となり（以前は1Qごとに移行していた）、それ以上進まない。
    そうなるとコマンド＋zも効かなくなる。

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    2 votes

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    1 comment  ·  Properties Panel  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました「ver.24.3 での単位系［級］の場合のフォントサイズ変更」の問題ですが、単位系演算誤差に関する問題に起因しておりました。
    すでに、最新製品版「ver.25.4.1」で解消されていることをご確認いただけます。

    こちらは解決済みとして、対応完了とさせていただきますのでご了承ください。
    もし、最新版でも再現するようでしたら、ご報告ください。

    今後ともよろしくお願いいたします。

    Illustrator チーム

13. Artboard Options - Constrain Proportions Bug (Illustrator v25.4.1)

    When I make an additional artboard using Shift + O, I click then drag the new artboard and when you hold Shift it constrains the new board to the same as the board made previously, like a rectangle. Holding Shift should make a square.

    This issue occurs regardless of the Constrain Proportions box being checked or not.

    2 votes

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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14. Refreshing the display with GPU-View activated seems to be buggy

    While some of the GPU-related glitches seem to be fixed wich the actual Version 25.4 (at least on my iMac here), there is still some strange behaviour that seems to occur on every version newer than 25.0:

    Everytime I open a document, the workspace turns black for a moment. That is not a big problem, but strange, as it never happened in 25.0 or older.

    Second, there are quite often problems in refreshing the display, when moving around in the illustration or copying/dragging objects around. The display gets crippled (blank spaces, where they should not be) and I have to force a refresh to see the propper illustration again.

    While some of the GPU-related glitches seem to be fixed wich the actual Version 25.4 (at least on my iMac here), there is still some strange behaviour that seems to occur on every version newer than 25.0:

    Everytime I open a document, the workspace turns black for a moment. That is not a big problem, but strange, as it never happened in 25.0 or older.

    Second, there are quite often problems in refreshing the display, when moving around in the illustration or copying/dragging objects around. The display gets crippled (blank spaces, where they should not be) and I have to… more

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    3 votes

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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15. Wake from sleep issues

    Illustrator, since the update, when waking from sleep, or even just display sleep - has started to resize the main app window to about 2/3 height of the screen and then when transforming objects (any movement or rotation etc) the pasteboard flickers. The pasteboard also changes shade when shifting bewteen tools - again only after waking from sleep.

    It is a brand new Mac Mini, and only affects Illustrator WITHIN the window - i.e. only the pasteboard - no menus or tools etc flicker.

    Edit: I have just noticed I get same behaviour with the window resize and some flickering of the actual image in photoshop too.

    Edit:
    • In Illustrator, the preview and pasteboard change shade when hitting space for hand tool - interestingly ONLY when the mouse cursor is within the pasteboard area. If it is over control or palettes etc then no change in preview.

    • Closing document and reopening seems to sort the issue (no need to relaunch Illustrator)

    Something to do with how CC is communicating with M1 GPU?

    Mac Mini M1 2020, macOS Big Sur 11.4, Illustrator 25.3, Photoshop 22.4.2

    Illustrator, since the update, when waking from sleep, or even just display sleep - has started to resize the main app window to about 2/3 height of the screen and then when transforming objects (any movement or rotation etc) the pasteboard flickers. The pasteboard also changes shade when shifting bewteen tools - again only after waking from sleep.

    It is a brand new Mac Mini, and only affects Illustrator WITHIN the window - i.e. only the pasteboard - no menus or tools etc flicker.

    Edit: I have just noticed I get same behaviour with the window resize and some flickering… more

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    4 votes

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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16. Type jumbles up in text box. Maybe because I installed Hebrew/Arabic capability?

    When I create a type box and either type in it or copy-paste from a text editor (BB Edit, which provides really clean type), the type jumbles up together without word breaks. Sometimes it ends up overwriting type that's already there and sometimes the type ends up occupying a single line, even though it may be many lines of type.

    I've had a number of type problems of various sorts since installing Hebrew/Arabic type capability several months ago.

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    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. Divide ( ÷ ) dimensions not working

    Divide ( ÷ ) dimensions not working I can just use + * - in transform panel

    2 votes

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    1 comment  ·  Properties Panel  ·  Delete…  ·  Admin →
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18. Anchor Point w/ Tools Not Working

    I am using the latest verion of Illustrator on my updated Macbook 15.0, and I have to hand in a project BUT the anchor points are suddenly not working for pen, curvature, or anchor point tool. I dont know exactly how to explain it but when I try to add a line to my layer it doesnt set the anchor point where I want it, and doesnt add lines where I want them to be. When I try to move them they are very rigid in where to go, and I cant edit how long/short they are. Has anyone else experience this? I tried to uncheck the rubber band selection and restarted the program, but this doesnt seem to be working. I've attached some pictures down below to try to showcase what the problem is - I am trying to outline the black lines here, but the anchor point is refusing to follow. Help!

    I am using the latest verion of Illustrator on my updated Macbook 15.0, and I have to hand in a project BUT the anchor points are suddenly not working for pen, curvature, or anchor point tool. I dont know exactly how to explain it but when I try to add a line to my layer it doesnt set the anchor point where I want it, and doesnt add lines where I want them to be. When I try to move them they are very rigid in where to go, and I cant edit how long/short they are. Has anyone else… more

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    1 comment  ·  Actions  ·  Delete…  ·  Admin →
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19. Exporting of Multiple Artboards in PDF gets messed up the order of pages (Artboards)

    Exporting an AI file that has multiple artboards in it to PDF used to show the artboards in order. Now it just messes up my artboard order. The artboard names are 1,2,3,4.. After export the pages come in this order: 1,2,4,3

    My illustrator version: 25.4.1

    Same file works perfectly in the previous version (before I updated)

    2 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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20. Just downloaded Illustrator and i have no free trial

    Hi I wanted to try the product, I just downloaded it, but I didn´t get any free trial.

    1 vote

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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